Ratings based on 108 Verified Reviews

3.0 out of 5
46% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.1 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller from md

Posted 14-May-2017
Hotel cleaners don't do a good job. And if you don't leave a tip. Your room won't be cleaned
3 out of 5
by A verified traveller

Could have been cleaner.

Posted 03-May-2017
Glass rings on table. Hair in sink. Hair on bed.
2 out of 5
by A verified traveller from chicago

It was ok

Posted 02-May-2017
The room had a few cleanliness issues but really nothing major. The staff was great but just the overall feel of the app lace was cheap. The rooms were really small & for the continental breakfast it was cold cereal & beagles. Just didn't have to much to offer.
1 out of 5
by A verified traveller from Charlotte, NC

Who wants roaches?

Posted 11-Apr-2017
At first glance the hotel is very dated, which wouldn't be bad if kept clean. We entered our room to fine not 1 but 6 dead baby roaches 2 of which were in the refrigerator. The hardwood floors looked like they had never, or at least not recently been clean. The walls were filthy and my non smoking room had a cigarette burn in the fitted sheet. Then the hotel didn't have enough towels for each guest to have ONE. We were told people steal them so they run out. Which is probably a good thing since the pool is closed being that it's used for storage. Never will I go back.
4 out of 5
by Mary

Convenient

Posted 01-Feb-2017 on Hotels
The manager Alicia was amazing! Any questions or needs were instantly answered & met! The rest of the staff were very respectful & kind.
4 out of 5
Recommended
for Everyone
by A verified traveller from ayden nc

nice hotel

Posted 27-Jan-2017
Pros: improvements were being made to rooms. the laminated floors were very attractive. good idea for hotel rooms
Cons: housekeeping needed a little bit of improvement
Location: see above
comfortable. close to shops and resturants. staff very pleasant. hotel easy to find and in very nice area
1 out of 5
by Michael

Posted 27-Jan-2017 on Hotels
Lots of construction and pounding upstairs all night long. The staff was rude. Didn't put enough towels or wash clothes out. Just overall a mess and out of sorts.
3 out of 5
by A verified traveller

Posted 25-Jan-2017 on Hotels
The continental breakfast was bare. Only dry cereal, bagels and fruit. No eggs, no meat, no waffles. The receptionist and the maids were excellent. Great attitude and always willing to make your stay as good as possible. However, the showers are dangerous, the floors are to smooth. Add little soapy water and look out!!!
3 out of 5
by A verified traveller

Hotel good enough for repeat visit

Posted 29-Dec-2016 on Hotels
The room was comfortable and clean, the hotel and staff was welcoming. The breakfast was not inviting, coffee was cold as was the hot water.
2 out of 5
Recommended
for Everyone
by A verified traveller from S.

Housekeeping is awful

Posted 03-Dec-2016 on Orbitz
I will say that the front desk staff is amazing. But the housekeepers either don't want to do their job or just fly through rooms to get home early. They cleared my room of towels, soap from the shower, and trash but never replaced any of it. It took two days for me to get towels and even then I got one bath towel and a bath mat. I even checked into the room and there was no toilet paper and someone had broken the knob off of the heater so it didn't work.