Search Hotels by Independent in West Twickenham

"The property is good but the service from the management company Veeve was appalling. We had to wait 45 mins on the street on arrival with all our bags and our 4 year old. The host never turned up so a cleaner who spoke zero English let us in. The property was dirty. We asked for it to be cleaned again. It was cleaned over 24 hours later and was still dirty. We ended up cleaning it ourselves. I feel for the owner who is not being represented properly. We left the property 4 days early. Zero...