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Reviews of Paddle Ridge

3.5 out of 5
Paddle Ridge
12400 U.S. 2, West Glacier, MT

Reviews

9.6

Exceptional

Rating 10 - Excellent. 439 out of 551 reviews" "
Rating 8 - Good. 85 out of 551 reviews" "
Rating 6 - Okay. 17 out of 551 reviews" "
Rating 4 - Poor. 6 out of 551 reviews" "
Rating 2 - Terrible. 4 out of 551 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Stayed 3 nights in Oct 2023

10/10 Excellent

Gary

Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2023
Response from Autum S on 3 Nov 2023
Thank you for taking the time to review your recent stay at Paddle Ridge. We appreciate your positive feedback and hope you enjoyed your time with us. We hope to see you again in the future.

10/10 Excellent

Mary

Stayed 2 nights in Sep 2023
Response from Autum S on 3 Nov 2023
Thank you for taking the time to review your recent stay at Paddle Ridge. We appreciate your positive feedback and hope you enjoyed your time with us. We hope to see you again in the future.

10/10 Excellent

KELLY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Autum S on 3 Oct 2023
Thank you for taking the time to review your recent stay at Paddle Ridge. We appreciate your feedback and hope you enjoyed your time with us.

10/10 Excellent

Jennifer

Liked: Cleanliness, room comfort
Very seamless check in, great staff, great location. I've stayed here 3yrs in a row now!
Stayed 2 nights in Sep 2023
Response from Autum S on 3 Oct 2023
Thank you for taking the time to review your recent stay at Paddle Ridge. We appreciate the feedback and are so happy to see a repeat customer returning again. We hope you are planning to make it 4 years next summer!

8/10 Good

Vanessa, shelton

Travelled with partner
Liked: Cleanliness, amenities
Excellent location. “Cabin” was ok, very clean. Not a lot of charm.
Stayed 2 nights in Sep 2023
Response from Autum S on 29 Sept 2023
Thank you for taking the time to review your stay at Paddle Ridge. We appreciate the feedback and hope you enjoyed your time with us.

10/10 Excellent

Heather

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the private cabins, location near an entry to Glacier National Park and Going-to-the-Sun Road, and just a lovely place to stay. Very clean, clear and easy ways to get additional items or housekeeping during stay, and just a very comfortable space.
Stayed 4 nights in Sep 2023
Response from Autum S on 29 Sept 2023
Thank you for taking the time to review your recent stay at Paddle Ridge. We appreciate the positive feedback and hope you enjoyed your stay with us as well as the wonderful National Park just a few miles down the road from our property.

10/10 Excellent

Paula

Liked: Cleanliness, property conditions & facilities
Nice room, close to park
Stayed 3 nights in Sep 2023
Response from Autum S on 29 Sept 2023
Thank you for taking the time to review your stay at Paddle Ridge. We appreciate the feedback and hope you enjoyed your time with us. We hope to see you again in the future.

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023
Response from Autum S on 29 Sept 2023
Thank you for taking the time to review your stay at Paddle Ridge. We appreciate the feedback and hope you enjoyed your time with us.

6/10 Okay

Mark

Travelled with family
The room had small flying bugs. We killed about 30-40 of them in two days. No ice machine or coffee pot in the room. Electrical outlet that didn’t work in bathroom. Overpriced for what you got
Stayed 1 night in Sep 2023
Response from Lacey S. on 21 Sept 2023
Hello Mark, Thank you for taking the time to review your stay at Paddle Ridge. I am concerned to read that your experience with us was not optimal. We are committed to continuous improvement to deliver the best experience possible. I sincerely apologize for the issues you encountered. We have been doing insect treatments at our property, but it has been an exceptionally bad year for the fruit flies and gnats in Northwest Montana unfortunately. We have been battling them in all of our accommodations for most of the summer. Please be confident that we have heard your concerns and will take action to improve our operations. Again, we sincerely appreciate your feedback and your business. We hope you enjoyed the time you spent in West Glacier!Lacey S.Hospitality Manager Paddle Ridge

10/10 Excellent

Dona

Liked: Cleanliness
Stayed 4 nights in Sep 2023
Response from Management on 17 Sept 2023
Thank you for your rating!Angelina LManagementPaddle Ridge

2/10 Terrible

Charlie

Stayed 1 night in Sep 2023

10/10 Excellent

Michael, Fallston

Liked: Cleanliness, property conditions & facilities
What a great lodge!!!
Stayed 1 night in Sep 2023
Response from Management on 17 Sept 2023
Thank you for rating your stay at Paddle Ridge. We are happy to see you enjoyed your stay and we hope to see you in the future.Angelina LManagementPaddle Ridge

6/10 Okay

Chang

Liked: Cleanliness
Stayed 3 nights in Jul 2023
Response from Lacey S. on 11 Aug 2023
Hello Chang, thank you for taking the time to review your stay at Paddle Ridge. I am concerned to see your 3 star review and that your experience with us was not optimal. We are committed to continuous improvement to deliver the best experience possible. If you have any specific feedback, we would love to hear it so that we can work to solve any issues. Again, we sincerely appreciate your feedback and your business. We hope you enjoyed the time you spent in West Glacier!Lacey S.Hospitality Manager Paddle Ridge

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Simple room , Very clean, Good view and clean air near Glacier National Park entrance but very high price
Stayed 2 nights in Jul 2023
Response from Lacey S. on 11 Aug 2023
Thank you for taking the time to review your stay at Paddle Ridge. I'm pleased to hear you enjoyed the time you spent with us. We sincerely appreciate your positive comments and are so glad we could be a part of your trip to West Glacier. Thank you again for your feedback and your business. We look forward to seeing you again in the future!Lacey S.Hospitality ManagerPaddle Ridge

10/10 Excellent

Karen

Liked: Cleanliness, room comfort
Perfect place to stay.
Stayed 2 nights in Aug 2023
Response from Management on 17 Sept 2023
Thank you for rating your stay at Paddle Ridge. We are happy to see you enjoyed your stay and we hope to see you in the future.Angelina LManagementPaddle Ridge

8/10 Good

Stuart

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great option to stay just outside west entrance to Glacier. Basically as close as you can get! The cabins were clean and easy to pack 2 families into. The staff were friendly and easy to work with. A few small amenities in the kitchen needed updating (coffee pot took o we and hour to brew a bad batch of coffee), but other than that, it was great.
Response from Carly M. on 9 Jul 2023
Thank you for taking the time to review your stay at Paddle Ridge. We are happy to hear that you enjoyed your time with us! Thank you for your business and we hope to see you again in the future. Carly M. Management Paddle Ridge

10/10 Excellent

John Edward

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The cabin was an amazing property! Beautiful views, awesome sunset, and had everything we needed to cook a family dinner! Great stay to experience Glacier!
Stayed 1 night in Jul 2023

8/10 Good

Min, Lyndhurst

Liked: Property conditions & facilities
Excellent location and great room condition. It is a full house coming with full kitchen, laundry etc. The sheets were not clean, but there were clean sheets for covering up and change. So, overall, a good experience.
Stayed 1 night in Jul 2023
Response from Lacey S. on 10 Jul 2023
Hello Min, thank you for taking the time to review your stay at Paddle Ridge. I am concerned to read that your experience with us was not optimal. We are committed to continuous improvement to deliver the best experience possible. I sincerely apologize for the issues you encountered with the dirty sheets. Please be confident that we have heard your concerns and will take action to improve our operations. Again, we sincerely appreciate your feedback and your business. We hope you enjoyed the time you spent in West Glacier!Lacey Hospitality Manager Paddle Ridge

10/10 Excellent

Becky

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful property. Great views.
Stayed 1 night in Jul 2023
Response from Manager on 4 Jul 2023
Thank you for staying with us at Paddle Ridge!

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice clothing store Nothing provided for breakfast A lot of potholes in driveway
Stayed 2 nights in Jun 2023
Response from Carly M on 9 Jul 2023
Thank you for taking the time to review Paddle Ridge! We hope that you enjoyed your time with us. I have provided your feedback to our team! Carly M. Management Paddle Ridge

8/10 Good

Chad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at the lodge. The view is amazing. The rooms are clean and solid. The great room upstairs was really good for coffee and games. They have fishing, rafting and all you need there so no need to book activities anywhere else.
Stayed 2 nights in Jun 2023
Response from Autum S on 24 Jun 2023
Thank you for taking the time to review your stay at Paddle Ridge. We greatly appreciate the feedback and are happy to hear you enjoyed your stay with us and hope you were able to take advantage of one of the many activities we offer to guests. We hope to see you again in the future!

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Good stuff
Stayed 1 night in Jun 2023
Response from Autum S on 24 Jun 2023
Thank you for taking the time to review your stay at Paddle Ridge. We greatly appreciate the positive feedback.

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend!!! Clean. Quiet. Great small bar. Great environment and atmosphere. Knowledge and Guided Rafts of the Area.
Stayed 2 nights in Jun 2023
Response from Autum S on 24 Jun 2023
Thank you for taking the time to review your stay at Paddle Ridge! We are so thrilled to hear you enjoyed your stay and hope to see you again in the future.

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property - Gorgeous sunset - Clean room in the lodge with comfy beds and hot showers. Loved the accessibility to the common area in the lodge and the easy parking right out in front of our door. Location is wonderful and right outside of the park entrance (west side) - wish we could have stayed longer!
Stayed 1 night in Jun 2023
Response from Manager on 12 Jun 2023
We are so glad to hear you enjoyed your stay at Paddle Ridge!

10/10 Excellent

Dave

Stayed 1 night in Jun 2023
Response from Carly on 9 Jul 2023
Thank you for taking the time to rate Paddle Ridge! We hope that you enjoyed your time with us. Carly M. Management Paddle Ridge

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Autum S on 24 Jun 2023
Thank you for taking the time to review your recent stay at Paddle Ridge! We hope to see you again in the future.

10/10 Excellent

Tony

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Spent two nights in this lovely two level cabin. Room for 10 people easily. Minutes from West Glacier entrance. Beautiful view. There was a fantastic food truck with some awesome Huckleberry White Chocolate Lattes and a whole lot more. First time taking the grandkids to Glacier Park. Will come again.
Stayed 2 nights in Jun 2023
Response from Manager on 8 Jun 2023
We are glad to hear you enjoyed your stay at Paddle Ridge and your visit to Glacier!

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, room comfort
Great place!
The location was great and beautiful, the room was large & clean, the fridge was a generous size with a freezer & we parked close to our room. There was a great backing overlooking Glacier National Park. The staff was accommodating and friendly, they responded to our requests promptly.
Stayed 2 nights in Jun 2023
Response from Manager on 7 Jun 2023
Thank you for choosing Paddle Ridge for your lodging accommodations! We are glad you had a good stay.

10/10 Excellent

Leslie

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Very clean cabins close to the park. Our 2 bedroom cabin accommodated our family of 7 adults and 1 toddler comfortably. Kitchen was very functional, well stocked with dishes, pots, and utensils. Staff was very responsive and knowledgeable about the park. We would not hesitate to return!
Stayed 3 nights in May 2023
Response from Management on 27 May 2023
Thank you for taking time to review your recent stay at Paddle Ridge. I'm very happy to hear you enjoyed your time in West Glacier. We genuinely appreciate our positive comments and feedback. We are so glad that we could be a part of your visit to Glacier National Park. Thank you again for your business. We hope to see you again in the future!Megan JManagementPaddle Ridge

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, room comfort
Don’t miss out!
Beautiful cabin feeling but privacy and full kitchen amenities. Excellent location, comfortable beds, spacious rooms in lodge.
Stayed 1 night in May 2023
Response from Management on 27 May 2023
Thank you for taking time to review your recent stay at Paddle Ridge. I'm very happy to hear you enjoyed your time with us. We sincerely appreciate our positive comments and feedback. We are so glad that we could be a part of your visit to Glacier National Park. Thank you again for your business. We hope to see you again!Megan JManagementPaddle Ridge

10/10 Excellent

Kristina M.

Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
We really enjoyed our cabin! It was so clean and tidy. Being able to utilize all the amenities inside the cabin was such a blessing!
Stayed 1 night in Apr 2023
Response from - N.Burton on 10 Apr 2023
Kristina, Thank you so much for the great review! We're glad you enjoyed your stay and hope you'll come stay with us again in the future!

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
This property is beautiful and kept very well. Staff was friendly and helpful!
Stayed 1 night in Oct 2022
Response from - Natalie on 19 Oct 2022
Hi Katie, Thanks so much for the five stars! We're so glad you enjoyed your stay and gave our staff such a sweet shout out! We hope you'll come back to see us again soon!

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were a nice size. Quiet, Very comfortable beds.
Stayed 1 night in Sep 2022
Response from - Natalie on 10 Oct 2022
Hi John, Thank you for the five stars! We're glad the room was to your liking and we hope you will come stay with us again!

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The view is phenomenal and a real homey feeling, it is close to the west glacier entrance and the FCA airport. Cabin-style feels and convenient to grocery and local restaurants.
Stayed 4 nights in Sep 2022
Response from -Natalie on 10 Oct 2022
Hi Tiffany, Thank you for the great review! We're glad you enjoyed your stay and we hope you'll come visit us again soon!

8/10 Good

Hailey

Stayed 1 night in Oct 2022
Response from Natalie B. on 3 Oct 2022
Hi Hailey, Thank you for the nice review! If you can think of any way for us to reach that 10/10 review, please contact us at info@glacierratco.com! We hope you'll come back and stay with us soon!

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2022
Response from - Natalie B. on 3 Oct 2022
Hi Paul, Thanks for the great review! We hope you'll come back and stay with us again soon!

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very pleased with lodge room and natural style. Parking right at door. Comfortable bed. Simplicity at its best.
Stayed 2 nights in Sep 2022
Response from Res Manager on 26 Sept 2022
We're glad to hear you enjoyed your stay. Thank you for the wonderful review!

8/10 Good

Patricia

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The beds were very uncomfortable to where we didn’t sleep well at all! The property is nice but maybe invest in better beds! The towels were scratchy after a shower not soft
Stayed 1 night in Sep 2022
Response from Res. Agent Natalie on 22 Sept 2022
Hi Patricia, Thanks for joining us at Glacier Raft Company on your recent visit. Your feedback is very important to us. I appreciate the time you took to provide a guest review.We strive to exceed our guests' expectations by providing excellent services and hospitality. Our goal is to make each and every experience enjoyable and to help you make great memories. Each day, our team aims to do the very best job we can and reviews like yours make it worthwhile.Knowing that our guests have had a good experience with us means we can celebrate our success. It motivates us to work towards providing even better service in the future. Please come back and see us again next time you’re here! Thanks again for your feedback.

10/10 Excellent

Margo

Stayed 7 nights in Sep 2022

10/10 Excellent

Camille

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent except we couldn’t get internet service, which we needed for a couple of things but it all worked out. We loved our stay.
Stayed 2 nights in Sep 2022
Response from Office Manager on 16 Sept 2022
Thank you for your feedback. We are glad you enjoyed your stay with us!

10/10 Excellent

Rong

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2022
Response from Glacier Raft Reservations on 12 Sept 2022
Thank you for staying with us! We hope to see you again soon!

10/10 Excellent

Aundrea

Liked: Cleanliness, amenities
Perfect place only 15 min from the west glacier entrance. Noting as of sept 2022 there is construction going on at this entrance that closed it from 10pm-6am so make sure you have a vehicle reservation to get in after 6am! Stay was clean, only shared bathroom with one other room and was very well cared for. Ideal stay for the price
Stayed 2 nights in Sep 2022
Response from Reservations on 17 Sept 2022
Thank you for the review. We're really glad you enjoyed your stay!

10/10 Excellent

Roshni

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Dawn

Liked: Cleanliness, room comfort
Loved this place!
Only issue was we stayed in the lodge and you could hear every step upstairs. I’d recommend a cabin if available.
Stayed 2 nights in Sep 2022
Response from Glacier Raft Reservations on 12 Sept 2022
Thank you for the great review Dawn! We hope you'll come stay with us again soon!

10/10 Excellent

Lenore

Liked: Cleanliness, room comfort
West Glacier Park
Very nice house. It had all that we needed with a full kitchen, TV, comfy bed. Could sleep 10 but we needed just the 1 bed close to West Glacier Park entrance.
Stayed 1 night in Sep 2022
Response from Glacier Raft Reservations on 12 Sept 2022
Hi Lenore, Thank you for the great review. Our property is about 5 minutes driving distance from the West entrance of Glacier National Park. We glad you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Neva, Gaston

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had the two bedroom cabin and it was very nice plenty of room for everyone. Beautiful surroundings and well maintained.
Stayed 2 nights in Sep 2022
Response from Reservations on 17 Sept 2022
Wonderful. Thank you for taking time to post your review.

8/10 Good

Miyuki

Travelled with group
Liked: Cleanliness, room comfort
Location was nice and quiet, only few minutes to main road with stores and restaurants. Approximately 15 minutes to west Glacier entrance. We stayed in hostel cabin with shared bathroom. We wish they had little more facilities such as sink and stove so we could have cooked more ourselves.
Stayed 6 nights in Aug 2022
Response from Manager on 21 Sept 2022
Thank you for staying with Glacier Homestead. We are glad you enjoyed your stay and value your feedback.

10/10 Excellent

Renae

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice decor, easy check in policy. Clean and nicely appropriated. Enjoyed our stay.
Stayed 2 nights in Aug 2022
Response from Reservations Manger on 16 Sept 2022
We are glad to hear you enjoyed your stay!

8/10 Good

Maxine

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2022
Response from Reservations on 17 Sept 2022
Thank you