Ratings based on 321 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
96% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveller from Washington, DC

Shocking bad hotel in a gorgeous building.

Posted 27-Apr-2016
Cons: Teach your staff that the goal of customer service is to make things easier on the visitor, and to use common sense when trying to achieve that.
Review would be 3 stars at a motel. Given the 5 stars, I'm stunned. All staff I interacted with except check-in went beyond incompetent to make my stay MORE difficult than neglect. Booked a 2-night birthday staycation. On Day 1, Housekeeping "missed" my room, leaving day-old strawberry husks on the coffee table. Desk said housekeeping couldn't enter b/c a DND was up. Except I didn't post one, & neither Laundry nor Concierge saw one when they came in during the same time period. Front Desk seemed at total loss except to repeat "Well, Housekeeping said...". She finally offered a paltry $50 towards laundry. At that point I was tired & so sick of the conversation that I took it & went back to my uncleared room. Ordered room service; asked about allergy ingredient. 1st choice had it; I said "That's fine" and starting considering other options. Room service INSISTED that I keep Option #1 b/c "there's just a little bit of X". Bizarre - I had BEG room service to let me order. When it arrived, 1 of 3 items = missing. Tried to get a cab; valet stopped me, insisted on whistling for one himself, -> sent it to the corner rather than letting it pull up at the hotel. Decided I could get better "service" at home & left, the tray I had finished & put out hours earlier still sitting by the door. Mistakes happen - so many mistakes & no one who knows how to rectify them is inexcusable. If I wanted to do the heavy lifting, I would have stayed home. Stressful, exhausting, outrageous waste of $.
5 out of 5
by A verified traveller from SC

Perfect in every way

Posted 05-Apr-2016
Pros: Location and service level
Location: The mall, museums, galleries.
The Jefferson is located perfectly for sight-seeing. The rooms are spacious, the amenities excellent, and service top-notch.
5 out of 5
by A verified traveller from DC

Nice hotel in the heart of Dupont Circle

Posted 24-Feb-2016
Pros: The historical documents lining the lobby
Location: The National Geographic Society is located opposite the hotel
This hotel imbibes the Jeffersonian spirit. It is shrouded in the style of Monticello with historical artifacts sprinkled throughout the hotel. It has an extensive wine collection with a very cozy furnishings.
5 out of 5
by A verified traveller

Elegant

Posted 23-Feb-2016
Pros: Everything
Cons: Nothing
The hotel, rooms, bar, brunch, all service were outstanding. Our new "go to" place in DC!
5 out of 5
by A verified traveller

Terrific hotel in DC!

Posted 23-Feb-2016
The Jefferson is a wonderful hotel just four blocks from the White House. It is in a superb location and within walking distance to most all the major sites in DC. It is small and quaint yet upscale with terrific service.
5 out of 5
by A verified traveller

Nice Choice for a Hotel in DC

Posted 10-Feb-2016
Very cosy hotel. Quick service and response staff. The location is central. I recommend for both business and casual travelers
5 out of 5
by Christine from Duxbury MA

Post Christmas get away

Posted 05-Jan-2016 on Hotels
We spent a few days after Christmas touring D.C The Jefferson was the perfect location and a great home away from home. Opulently decorated but very relaxed and comfortable. We will be back.
5 out of 5
by A verified traveller

Great hotel, great location

Posted 04-Jan-2016
Pros: location, amenities, style
Staff was wonderful Personalized touch to your vacation Personalized service Great location to the national mall Good proximity to great eateries
5 out of 5
by Mauricio

This traveller left a rating score only Posted 16-Dec-2015 on Hotels
5 out of 5
by A verified traveller from New York, NY

Best in DC

Posted 03-Dec-2015
Quiet, elegant, great central location, the Jeff has it all