Superior Apartment, 2 Bedrooms, 2 Bathrooms (Self Check-in with Virtual Front Desk) | Living room | 49-inch Smart TV with digital channels, TV
Check availability

Reviews of Kasa Alexandria Washington

4 out of 5
Kasa Alexandria Washington
3110 Mt Vernon Ave, Alexandria, VA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 24 out of 34 reviews" "
Rating 8 - Good. 5 out of 34 reviews" "
Rating 6 - Okay. 4 out of 34 reviews" "
Rating 4 - Poor. 0 out of 34 reviews" "
Rating 2 - Terrible. 1 out of 34 reviews" "

9.6/10

Cleanliness

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jinha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
That was vey cozy and really wonderful place for my travel.
Stayed 2 nights in Apr 2024
Response from Kasa Alexandria Washington on 26 Apr 2024
Hello Jinha,We were delighted to hear about your positive experience at our property! Your description of it being cozy and wonderful truly brightened our day. Providing exceptional stays is our top priority, and we are happy to have met your expectations. We look forward to welcoming you back for another memorable journey.Best regards,Team Kasa

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amenities were excellent.
Stayed 3 nights in Mar 2024
Response from Kasa Alexandria Washington on 12 Mar 2024
Hi Ronald, We are delighted to hear that you found our amenities excellent! Providing a comfortable and enjoyable stay for our guests is always our top priority, and your feedback motivates us to continue delivering exceptional experiences. See you back soon! Best regards, Team Kasa

6/10 Okay

eden

Travelled with family
Liked: Amenities
There were some great aspects to the 2bed/2bath apartment that we rented. The location is great in terms of being close to shopping/dining areas (driving distance) in Alexandria as well as providing easy access to DC. Very quiet and safe. There is a parking garage that has affordable parking for around $13/day. The building amenities were good; conference rooms for working, a walkable track on the roof, a gym and a self-serve espresso station. The apartment itself was spacious with 2bed/2bathrooms, a living room and a small kitchen. Laundry in the unit was nice as were large walk in closets for both bedrooms. The beds were very comfortable. The virtual concierge was convenient. A few things that detracted from our stay…the apartment was not well cleaned and could use a deep clean and paint refresh. There were stains on the window shades and walls, and on the sofa. The tub did not drain well while showering, there was masking tape covering the fire alarm, a switch plate fell off the wall when it was brushed by setting a bag down next to it. The pans in the kitchen are poor quality and difficult to cook with. One of the bathroom doors was difficult to close completely. The living room wasn’t a space where we could sit and fully relax in when at the apartment in the evening. The apartment felt a bit worn overall. In the end, the apartment did the trick and the price was right, but it did not meet our expectations in terms of cleanliness, condition and atmosphere.
Stayed 4 nights in Mar 2024
Response from Kasa Alexandria Washington on 13 Mar 2024
Hi Eden, We appreciate your detailed feedback regarding your recent stay at Kasa Alexandria Washington. It's wonderful to hear that you enjoyed the convenient location and the various amenities provided. We have taken note of your concerns about cleanliness and maintenance issues and have shared them with our team to ensure improvements are made for your future visits. Your feedback is invaluable to us as we strive to provide the best possible experience for our guests. Sincerely, Team Kasa

8/10 Good

Verified traveller

Disliked: Cleanliness
Birthday getaway
It was a great room, great customer service, it was quiet and peaceful overall I recommend just a few things I didn’t like but overall was great
Stayed 5 nights in Nov 2023
Response from Kasa Alexandria Washington on 15 Nov 2023
Hi, Thank you for choosing Kasa Alexandria Washington for your birthday getaway! We're thrilled to hear that you had a great experience with us. It's wonderful to know that you found our room to be great and enjoyed our excellent customer service. We understand that there were a few things you didn't like, and we appreciate your overall positive recommendation. Your feedback is valuable to us, and we would love to hear more about the areas we can improve upon. Please feel free to share any specific details you'd like us to address. We hope to have the pleasure of welcoming you back again soon for another peaceful and enjoyable stay!Best regards,Team Kasa

10/10 Excellent

Xinmin

Stayed 5 nights in Oct 2023
Response from Kasa Alexandria Washington on 11 Nov 2023
Hi Xinmin,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous two bedroom unit we hope to rent again in the future!
Stayed 6 nights in Sep 2023
Response from Kasa Alexandria Washington on 3 Oct 2023
Hi Stephen,We're delighted to hear that you had a fabulous experience in our two-bedroom unit. Your kind words mean a lot to us and we are thrilled to know that you enjoyed your stay. Thank you for choosing Kasa Alexandria Washington and we can't wait to have you as our guest again in the future. Please don't hesitate to reach out if you need any assistance with your next reservation.Best regards,Team Kasa

10/10 Excellent

Kathe

Travelled with partner
Liked: Cleanliness, amenities
A good place to stay.
Stayed 6 nights in May 2023

2/10 Terrible

Pharao

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I paid for a 1 bedroom unit but received a converted break room really small. The bed was really uncomfortable. Cramped space.
Stayed 3 nights in May 2023

6/10 Okay

PAULINE

Travelled with family
Liked: Cleanliness
Bedroom only had one lamp. Needed another luggage rack because there was no other place tp put second luggage. I did text them and although they said they would bring one they never did. Hard to get around hotel very confusing
Stayed 3 nights in May 2023

10/10 Excellent

Donald

Liked: Cleanliness, property conditions & facilities
Very nice property in a nice area.
Stayed 3 nights in May 2023

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, room comfort
Nice place, very convenient and comfortable.
Stayed 4 nights in Apr 2023

10/10 Excellent

Matt

Stayed 2 nights in Mar 2023

10/10 Excellent

Eugene, Muskegon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Property will be staying here again when coming to town. Great location.
Stayed 2 nights in Feb 2023

10/10 Excellent

Barbara

Liked: Cleanliness, room comfort
Pet friendly
The property was perfect for my husband myself and our dog. The location was very convenient and the property very pet friendly
Stayed 5 nights in Feb 2023

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023

8/10 Good

Ben

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable.
Stayed 4 nights in Jan 2023

8/10 Good

Candace

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Edwardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Kasa rentals and their customer service was excellent. One of the best properties we’ve stayed at. Would definitely rent again.
Stayed 5 nights in Sep 2022
Response from Team Kasa on 14 Sept 2022
Thank you for sharing your experience Edwardo! We're glad you enjoyed our property and service. We look forward to having you back on your future travels to Washington!

10/10 Excellent

esther

Stayed 3 nights in Aug 2022
Response from Team Kasa on 12 Sept 2022
Thank you for your positive rating, Esther! It serves as an inspiration for our team to continue delivering the best experience for our guests. We look forward to welcoming you back next time you visit our city. See you back soon at Kasa Alexandria Washington!

8/10 Good

Jessica

Travelled with partner
Liked: Amenities, property conditions & facilities
I liked that it was very safe and peaceful. I appreciate having access to a washer and dryer.
Stayed 4 nights in Jul 2022
Response from Team Kasa on 3 Aug 2022
Dear Jessica, Thank you for staying with us during your visit to Alexandria. We're glad you enjoyed our property and amenities. We hope to have you back on your future travels! See you soon!

10/10 Excellent

Bonnie

Stayed 4 nights in Jun 2022

10/10 Excellent

Kathe

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I will stay again. Excellent stay
Stayed 8 nights in May 2022
Response from Team Kasa on 23 Jun 2022
Thank you for your positive review Kathy! An "excellent stay" is what we aim for and we're glad that you experienced it during your visit. We look forward to welcoming you back next time you're in Alexandria!

10/10 Excellent

Ivan

Travelled with group
Liked: Cleanliness, room comfort
Impressed with the property, fairly new and well taken care of. A number of good restaurants nearby. comfortable room. Would do it again.
Stayed 3 nights in May 2022
Response from Team Kasa on 23 Jun 2022
Thank you for sharing your positive experience Ivan! We're delighted that you enjoyed our property's upkeep, comfort, and location. We look forward to welcoming you back on your future travels to Alexandria!

6/10 Okay

Frank

Travelled with partner
Liked: Cleanliness, amenities
The dining options were excellent, especially in Old Town Alexandria. Parking for full-size motor vehicles was very limited.
Stayed 2 nights in May 2022
Response from Team Kasa on 19 May 2022
Hi Frank, thank you for staying with us during your visit to Alexandria! We're very sorry about the limited options available for parking full-size motor vehicles in our area, and we thank you for your kind understanding. I hope this issue will not prevent you from staying with us again.

10/10 Excellent

Danielle

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2022
Response from Team Kasa on 19 May 2022
Thank you for your positive rating, Danielle! We look forward to having you again on your next visit to Alexandria!

10/10 Excellent

Douglas

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2022
Response from Team Kasa on 19 May 2022
Thank you for your positive rating, Douglas! We look forward to having you again on your next visit to Alexandria!

10/10 Excellent

Dawn

Liked: Cleanliness, room comfort
Excellent place
Perfect accommodations for us for this two night stay. We had hoped to add an extra day but the studio was already rented. Would definitely stay again. Great amenities around the building which would make the stay more enjoyable including common areas with theater room, penthouse living rooms and balcony.
Stayed 2 nights in Mar 2022
Response from Team Kasa on 19 May 2022
Thank you for sharing your positive experience, Dawn! Sorry, we couldn't accommodate you for an extra day. Make sure you book for a longer stay next time - you'll never run out of things to explore in our city! See you soon!

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Safe, clean, easy to get in and out, parking for car a plus
Stayed 2 nights in Mar 2022
Response from Team Kasa on 19 May 2022
We're happy to hear about your experience Sue! Safety, cleanliness, and convenience are important to us and we're pleased to see that you enjoyed all of those factors. We hope to see you again next time you're in Alexandria.

10/10 Excellent

Anita

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Kasa is absolutely THE BEST! They are always available to call OR text if there are questions or issues at all. They exceeded our expectations for this trip. We loved the gym, dog park, and the area is so nice. We will ALWAYS stay with Kasa wherever we go if possible!
Stayed 28 nights in Jan 2021
Response from Kasa Living on 12 May 2021
We're so glad to hear you enjoyed your stay with Kasa! We look forward to hosting you again in the future. Wishing you safe travels! Here to help, Team Kasa

10/10 Excellent

Verified traveller

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I stayed here for two months and it was perfect! Great location, view, and awesome amenities, especially the dog park! We will definitely be staying with Kasa again!
Stayed 15 nights in Feb 2021

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2020
Response from Mel B on 8 Jan 2021
Hi Mary! Thank you so much for staying with Kasa and for taking time to leave this review! We are so pleased to hear that you had an enjoyable stay, and hope to welcome you back to one of our many Kasa locations in the future. Safe travels! -Team Kasa

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2020

6/10 Okay

Nikki, Bronx, NY

Travelled with family and small children
Liked: Cleanliness, amenities
I have mix reviews about my stay, upon arrival the door code wasn’t activated, I called and text the property and could not get in contact with anyone for 15 minutes, which mean I had to stay in the hallway the whole time. Secondly i wasn’t aware the TV was unable to air basic channels which would have been better then smart TV, Roku apps. Lastly I received a text from the property letting me know the next day a floor vender was scheduled to fix the floor issues during my stay. I couldn’t understand why they would schedule repairs while they had paying guest in the unit. I did like the apartment but not able to watch tv without subscription was a major letdown and dampened my overall experience. Not sure if I would stay again because the lack of TV was definitely a deal breaker.
Stayed 6 nights in Jul 2020