Studio, 1 King Bed, Refrigerator, Stadium view | Premium bedding, in-room safe, desk, blackout curtains
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Reviews of Hampton Inn & Suites Washington DC-Navy Yard

3 out of 5
Hampton Inn & Suites Washington DC-Navy Yard
1265 First Street SE, Washington, DC

Reviews

8.6

Excellent

Rating 10 - Excellent. 561 out of 1000 reviews" "
Rating 8 - Good. 243 out of 1000 reviews" "
Rating 6 - Okay. 102 out of 1000 reviews" "
Rating 4 - Poor. 54 out of 1000 reviews" "
Rating 2 - Terrible. 40 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rosemary

Business traveller
Liked: Cleanliness, staff & service
This was a perfect location for an assignment at DC Water. The rooftop was lovely, WHEN it was open. But most frustrating was the WI FI, which just didn't work properly. Couldn't get an Uber unless I left the building. No connection through the hotel's WI FI. But a most helpful woman at the front desk was super.
Stayed 2 nights in Apr 2024
Response from Scott R. on 15 Apr 2024
Thank you for your wonderful feedback and we appreciate your details and will share these with our entire team! We hope to have the opportunity to welcome you back again in the not-so-distant future!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Scott R. on 9 Apr 2024
Thank you for your wonderful feedback and we appreciate your details and will share these with our entire team! We hope to have the opportunity to welcome you back again in the not-so-distant future!

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2024
Response from Scott R. on 9 Apr 2024
Thank you for your wonderful feedback and we appreciate your details and will share these with our entire team! We hope to have the opportunity to welcome you back again in the not-so-distant future!

10/10 Excellent

Anne, Richmond

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Apr 2024
Response from Scott R. on 8 Apr 2024
Thank you for your wonderful feedback and we appreciate your details and will share these with our entire team! We hope to have the opportunity to welcome you back again in the not-so-distant future!

8/10 Good

David

Stayed 1 night in Feb 2024
Response from Scott R. on 4 Apr 2024
Thank you for your wonderful feedback and we appreciate your details and will share these with our entire team! We hope to have the opportunity to welcome you back again in the not-so-distant future!

2/10 Terrible

Orathip A, Cromwell

Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service
I am writing to express my dissatisfaction with my recent stay at your hotel. This marks the second time I have chosen to stay at your establishment, and I must say I am extremely disappointed by the lack of cleaning and towel changing services provided during my visit. Upon checking in, I was surprised to learn that the hotel does not offer daily cleaning or towel changing services. This information was not communicated to me by any staff member, and it was only upon returning to my room after a day of activities that I realized this omission. Considering the significant nightly rate of $253, I find it unacceptable that basic amenities such as cleaning services are not provided. As a loyal member of the Hilton family, I have come to expect a certain level of quality and service, which was clearly lacking during this stay. Furthermore, I believe that the hotel's purported commitment to sustainability and cost-cutting measures is being taken advantage of at the expense of customer satisfaction. Sanitization, especially in urban areas, is paramount for the health and safety of guests, and cutting corners in this regard is both irresponsible and disappointing. I sincerely hope that this issue can be addressed promptly and that measures will be taken to ensure that future guests are properly informed about the services (or lack thereof) provided during their stay. As a valued customer, I expect more from a reputable brand like Hilton. Thank you for your attention to this mat
Stayed 2 nights in Mar 2024
Response from Scott R. on 1 Apr 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations.

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but Valet parking is a little overpriced $70 per night.
Stayed 3 nights in Feb 2024
Response from Scott R. on 21 Mar 2024
Thank you for your wonderful feedback and we appreciate your details and will share these with our entire team! We hope to have the opportunity to welcome you back again in the not-so-distant future!

8/10 Good

Francine

Stayed 1 night in Feb 2024
Response from Scott R. on 21 Mar 2024
Thank you for your wonderful feedback and we appreciate your details and will share these with our entire team! We hope to have the opportunity to welcome you back again in the not-so-distant future!

4/10 Poor

Kelly

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very loud. Staff was very rude when I entered. Had to wait about 15 minutes for someone to come to the front desk to be checked in. Didn’t give me any directions on what floor my room was on. The beds were so uncomfortable. Hallways were very small & smelled like cat pee. Also they said there was free parking on line. Which was a lie. It cost $70 for valet parking. Not even sure where they parked my car. Since they said the parking garage was closed.
Stayed 1 night in Feb 2024
Response from Scott R. on 16 Feb 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations.

2/10 Terrible

ahmir

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
This property was mediocre. Nice facility but systems were down. Had to wait hours to check in. Room was decent, had to do some cleaning up myself. Bathroom was slightly dirty. But atmosphere was nice.
Stayed 1 night in Feb 2024
Response from Scott R. on 15 Feb 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations.

10/10 Excellent

Branden

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Like everything about the stay
Stayed 2 nights in Jan 2024
Response from Scott R. on 26 Jan 2024
Thank you for your wonderful feedback and we appreciate your details and will share these with our entire team! We hope to have the opportunity to welcome you back again in the not-so-distant future!

4/10 Poor

RAUL, LUMBERTON

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Scott R. on 20 Jan 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations.

8/10 Good

Jennine

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Scott R. on 17 Jan 2024
Thank you for your wonderful feedback and we appreciate your details and will share these with our entire team! We hope to have the opportunity to welcome you back again in the not-so-distant future!

10/10 Excellent

Karen and Peter

Stayed 1 night in Jan 2024
Response from Scott R. on 17 Jan 2024
Thank you for your wonderful feedback and we appreciate your details and will share these with our entire team! We hope to have the opportunity to welcome you back again in the not-so-distant future!

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 3 nights in Jan 2024
Response from Scott R. on 17 Jan 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations.

10/10 Excellent

Tamiko

Stayed 2 nights in Dec 2023
Response from Scott R. on 28 Jan 2024
Thank you for your wonderful feedback and we appreciate your details and will share these with our entire team! We hope to have the opportunity to welcome you back again in the not-so-distant future!

10/10 Excellent

William

Stayed 1 night in Jan 2024
Response from Scott R. on 17 Jan 2024
Thank you for your wonderful feedback and we appreciate your details and will share these with our entire team! We hope to have the opportunity to welcome you back again in the not-so-distant future!

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Scott R. on 17 Jan 2024
Thank you for your wonderful feedback and we appreciate your details and will share these with our entire team! We hope to have the opportunity to welcome you back again in the not-so-distant future!

6/10 Okay

Liane

Stayed 4 nights in Dec 2023
Response from Scott R. on 22 Jan 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations.

2/10 Terrible

Kenneth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I reserve a stadium view suite via Expedia and when I got my room, it was room 408 which had no view of the stadium at all! Was very disappointed that the room I reserved was not available. The gentleman that checked me in blamed it on Expedia stating none of their rooms are guaranteed. Will be looking to get this situation rectified.
Stayed 1 night in Dec 2023
Response from Scott R. on 17 Jan 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations.

10/10 Excellent

Tia

Stayed 1 night in Dec 2023
Response from Scott R. on 17 Jan 2024
Thank you for your wonderful feedback and we appreciate your details and will share these with our entire team! We hope to have the opportunity to welcome you back again in the not-so-distant future!

10/10 Excellent

Ashley

Stayed 2 nights in Dec 2023
Response from Andrew H. on 2 Jan 2024
Thanks for your feedback!

10/10 Excellent

Shatima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay with my kids was excellent. The staff was exceptionally friendly and helpful. I especially appreciated Andrew. He was so kind and helpful towards me and my two young children! We will be visiting again soon !
Stayed 2 nights in Dec 2023
Response from Andrew H. on 2 Jan 2024
Thanks for your feedback!

10/10 Excellent

Renato, Winchester

Travelled with family
Stayed 1 night in Dec 2023
Response from Andrew H. on 2 Jan 2024
Thanks for your feedback!

6/10 Okay

Fabio

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed with the parking, expensive for an overnight stay.
Stayed 1 night in Dec 2023
Response from Andrew H. on 2 Jan 2024
Thanks for your feedback!

8/10 Good

Emmanuel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Andrew H. on 2 Jan 2024
Thanks for your feedback!

8/10 Good

Kyuok

Stayed 1 night in Dec 2023
Response from Andrew H. on 2 Jan 2024
Thanks for your feedback!

8/10 Good

jeffrey

Stayed 1 night in Dec 2023
Response from Andrew H. on 2 Jan 2024
Thanks for your feedback!

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Andrew H. on 2 Jan 2024
Thanks for your feedback!

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Andrew H. on 2 Jan 2024
Thanks for your feedback!

6/10 Okay

Wendy

Stayed 1 night in Dec 2023
Response from Andrew H. on 2 Jan 2024
Thanks for your feedback!

10/10 Excellent

Linel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Andrew H. on 2 Jan 2024
Thank you for positive feedback.

10/10 Excellent

QUIANA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Andrew H. on 15 Dec 2023
Thanks for your positive feed back.

10/10 Excellent

Cassandra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful
Stayed 2 nights in Dec 2023
Response from Andrew H. on 11 Dec 2023
Thank you for your positive feedback. We strive to please each and every guest that walks through our doors.

10/10 Excellent

Katriel

Stayed 2 nights in Dec 2023
Response from Andrew H. on 2 Jan 2024
Thanks for your feedback!

10/10 Excellent

Adam

Liked: Cleanliness
Response from Scott R. on 9 Feb 2024
Thank you for your wonderful feedback and we appreciate your details and will share these with our entire team! We hope to have the opportunity to welcome you back again in the not-so-distant future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Stay
We had a wonderful time throughout the length of our stay. The location was perfect. Bobby B. was at the front desk and checked us in. He was friendly, welcoming, professional and efficient. He followed up with us the following day to inquire about our accommodations and we were very pleased with the whole experience.
Stayed 1 night in Dec 2023
Response from Andrew H. on 11 Dec 2023
Thank you for your positive feedback. We strive to please each and every guest that walks through our doors.

10/10 Excellent

Sean

Stayed 1 night in Dec 2023
Response from Andrew H. on 11 Dec 2023
Thank you for your positive feedback. We strive to please each and every guest that walks through our doors.

10/10 Excellent

Monica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel close to Nationals Stadium. Many dining options around. Breakfast was good. Staff friendly and helpful.
Stayed 1 night in Dec 2023
Response from Andrew H. on 11 Dec 2023
Thank you for your positive feedback. We strive to please each and every guest that walks through our doors.

8/10 Good

Richard

Stayed 1 night in Dec 2023
Response from Andrew H. on 2 Jan 2024
Thanks for your feedback!

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very Nice. The staff EXCEPTIONAL!
Stayed 4 nights in Nov 2023
Response from Bobby Boone on 3 Dec 2023
Thank you for your wonderful feedback and we appreciate your details and will share these with our entire team! We hope to have the opportunity to welcome you back again in the not-so-distant future!

10/10 Excellent

Aubrey

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023
Response from Bobby B on 22 Nov 2023
Thank you for your wonderful feedback and we appreciate your details and will share these with our entire team! We hope to have the opportunity to welcome you back again in the not-so-distant future!

10/10 Excellent

Armoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Bobby B on 22 Nov 2023
Thank you for your wonderful feedback and we appreciate your details and will share these with our entire team! We hope to have the opportunity to welcome you back again in the not-so-distant future!

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of restaurants and bars close by and metro station is in she same block . Percect location .
Stayed 4 nights in Nov 2023
Response from Bobby B on 20 Nov 2023
Thank you for your wonderful feedback and we appreciate your details and will share these with our entire team! We hope to have the opportunity to welcome you back again in the not-so-distant future!

10/10 Excellent

Stacey

Stayed 3 nights in Nov 2023
Response from Andrew H. on 11 Dec 2023
Thank you for your positive feedback. We strive to please each and every guest that walks through our doors.

10/10 Excellent

Unique

Stayed 1 night in Nov 2023
Response from Bobby B on 22 Nov 2023
Thank you for your wonderful feedback and we appreciate your details and will share these with our entire team! We hope to have the opportunity to welcome you back again in the not-so-distant future!

10/10 Excellent

Vianca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2023
Response from Bobby Boone on 19 Nov 2023
Thank you for your wonderful feedback and we appreciate your details and will share these with our entire team! We hope to have the opportunity to welcome you back again in the not-so-distant future!

10/10 Excellent

Mohamed, Las Vegas

Stayed 1 night in Nov 2023
Response from Bobby Boone on 19 Nov 2023
Thank you for your wonderful feedback and we appreciate your details and will share these with our entire team! We hope to have the opportunity to welcome you back again in the not-so-distant future!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Bobby Boone on 19 Nov 2023
Thank you for your wonderful feedback and we appreciate your details and will share these with our entire team! We hope to have the opportunity to welcome you back again in the not-so-distant future!

10/10 Excellent

PABLO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great breakfast
Stayed 1 night in Nov 2023
Response from Bobby B on 14 Nov 2023
Thank you for your wonderful feedback and we appreciate your details and will share these with our entire team! We hope to have the opportunity to welcome you back again in the not-so-distant future!