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"Perfect! Great location,very modern."

"Room was lovely and clean, although quit hot, which is not a bad thing, staff were very helpful and friendly ."

"Everything was very good apart from the shower which wasn’t really much better than a trickle. If they can sort that out i’d give it 5 stars!"

"Very clean and well equipped. All the staff were friendly, helpful and efficient. The restaurant was excellent.."

"Staff good, breakfast good, bar good, room disappointing"

"I had a lovely complimentary upgrade to a superior room. Just not superior enough. No nespresso machine just sachets of Nescafé and a gritty kettle. No hairdryer until I had to ask for one. No peppermint tea in the entire hotel?! The room was lovey and big, huge comfy bed but lacked important details such as decent coffee making facilities! "

"The room was very dusty, especially around the window , clear do not pull back the net curtains and dust"

"Modern and clean hotel - bedroom well appointed and spacious. Bed very comfortable. Great location for the town centre and the Crucible! Breakfast felt a bit scrappy - lot of tables were left with dirty plates etc and a few items seemed to have run out and not been replaced. We visited the bar twice for a nightcap and it was a nice relaxed place for a late drink. Only issue we had was the strength of the scented air in the bedrooms - it was so strong. If you are sensitive to scent then this wouldn't be ideal and I'm not sure why it's necessary!"

"Having stayed here so many times in the last few years I've lost count, it's sad to see it's recent decline. The pub and food remains excellent but the accommodation is suffering from abuse by certain guests. During my last visit for business, my neighbour had tv on loud until 2am. At 1am I decided to knock on their door and ask them to turn it down. No"