Search Hotels Near Vidanta Golf Academy at Vidanta Nuevo Vallarta, Puerto Vallarta

"Todo el hotel está muy bien, pero los meseros de los restaurantes no tienen ni la más mínima atención y muy mal servicio. Si vas en plan todo incluido, “se esconden” de uno. También se me hizo muy malo que cobraran $200 pesos para ingresar al gimnasio. Las instalaciones están bien, la comida es buena a secas, el spa se me hizo de precio accesible y de buen nivel. Fuera del mal servicio en todos los restaurantes, y del hecho que alguien defecó en la alberca y estuvo cerrada casi todo un día; el hotel está bien."

"The food wasn't great "

"I will start with the negative and end with the positive. Construction is way more than it was led to be. It’s advertised as closing in July for full renovation. There was no warnings when booked that there was major construction going on at this time. The day is full of construction noise and jack hammering of removing the patios of a section of the building and construction noise going on from 7:50am to 6-7 pm 7 days a week . They put on loud music in the morning by the building under construction at 8 am to try and tone down the sounds. . Alarms go off during the early hours between 2-3 am 7 -8 am every night . Pool decks are not very clean compared to other resorts I have been to . Maybe better maintained after renovations. I visit Mexico 4 times a year for 10 days at a time. Drinks could be better and more higher end liquor options for this resort level. There is some to choose from . Staff are amazing . Very friendly and willing to talk with you and get to k none you and remember your drink choices and always asked if you needed anything new drink. I liked that you can get as many towels you need by just giving room number. The lady at the towel hut was super friendly . Restaurant managers and staff always remembered my name and was super friendly. We met the operations manager and he always came to say high when we saw him and asked if we needed anything. He sent us chocolate covered strawberries and other goodies to our room . Food was good . I would try again"

"Did not have enough staff in the buffet area (waiters/waitresses), staff in the outside bar, no personality, no since of urgency, no waiters approached us for drink refills a couple of days. The room that we had divided us via a door and we could hear everything, we Astro be moved and the manager was supposed to give me a resolution this was on the second day that i reported and no one call me, texted me, nothing was done. I will never go there again. Jose Luis (luggage person was very friendly, the hostess as well."

"Extremely friendly staff, especially Angel at Andrea restaurant and Ernesto at the pool!"

"Did not try breakfast . "

"The hotel is outdated and old. There is no air conditioning in the lobby. The young lady at the desk was great. The older lady is rude and did poorly at explaining a room charge and accused me of being mad when I questioned my charge. It served its purpose of needing a room overnight. Outside of that I would not recommend."

"We loved this two bedroom condo with an amazing pool on the Fonte property. Guillermo was an excellent host and addressed any issues that we had. The staff was welcoming and available. The directions in regard to the Mayan Palace property were a little confusing. There are two payments to be made. One for transportation on the shuttle to and from the condo to the Maya Palace and another fee to use the facilities at the Maya Palace. Once we got that understood and sorted out things were smooth. As it turns out our two grandchildren loved staying at the condo and swimming in the enormous pool. It wasn’t crowded at all. Everything was very clean. Towels were provided. We had a car so going off property to eat wasn’t really a problem but for those who prefer to cook at home, there is no oven. There is a microwave and a cooktop and a small toaster oven. There is a full-size refrigerator. I would recommend you stop at a Solano’s or Walmart to get groceries prior to arriving at the property."

"Beach is far, get use to be riding hotel transportation or walk"