Ratings based on 1,221 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller from Cal

Big room

Posted 02-Jun-2017
Pros: staff was helpful
Cons: Taller toilets
Nice size room with a great view of the homeless encampment at the little park next door. Noisy, would not stay again!
4 out of 5
Recommended
for Everyone
by A verified traveller from Edmonton, AB

Central Hotel, you pay for the view

Posted 29-May-2017
The location which is center to most must see Victoria city itineraries are there basically; no need to go anywhere else. The hotel itself though is so so. The hotel is clean but quite old, an update might be nice. I was checked in early but really disappointed with my room because i did not get the waterfront view advertised, rather, felt like thrown into the street wing of the hotel wherein all you can hear are the vehicles passing by, so that was unpleasant, it does have the balcony though that faces the hotel front facing the streets. Breakfast options can use some more variety and the eggs were not prepared properly at all, it was overcooked almost rubbery. Also, extending the complimentary breakfast hours would be nice, maybe 7 to 11. Other than that, staff is accommodating and pleasant.
Comment from Hotel Management
01-Jun-2017 by Management - Victoria Regent, Hotel Management
We have an ongoing maintenance program that ensure we regularly address both the interior and exterior of the hotel ensuring it remains fresh, luxurious and comforting. We have three types of views depending on the suite you’ve booked: waterfront view, harbor view and partial view. The room you describe is not one of those rooms. Our breakfast bar is typically enjoyed by our guests, and we regret you had an issue. We thank you for your input.
5 out of 5
Recommended
for Couples
by A verified traveller from id

Excellent

Posted 28-May-2017
Pros: everything
Cons: none
Location: Everything was within walking distance
The room we stayed in was the best room I've ever stayed in, and I did a lot of travel. The view of the city was the best in town. Couldn't have wished for more.
5 out of 5
Recommended
for Everyone
by A verified traveller from Blue Mountains, Ontario

Great downtown location

Posted 25-May-2017
Amazing view over harbour, free parking and free breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-May-2017
Great room, actually it was a suit with kitchen and everything
5 out of 5
Recommended
for Everyone
by A verified traveller

They have everything you need

Posted 23-May-2017
Pros: easy access to all attractions, parking is included that important for family traveling. and the most important is the breath-taking view.
Cons: sign of parking stall is a little bit confusing.
Right in the Victoria down town area, easy to find andw
5 out of 5
Recommended
for Everyone
by A verified traveller from Winnipeg

Great location by the harbour!

Posted 23-May-2017
We were only staying for 3 nights so we decided to upgrade to the harbour view room and we were very glad we did. The view was great and there was always something to look at on the water. The full kitchen was great but unfortunately we didn't really use it that much due to the fact that we were only there such a short time. The complimentary breakfast was great to have and the location of the hotel was very good as well because it was right downtown with lots of restaurants within walking distance. All in all it was a great hotel!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-May-2017
Very nice stay. great views and lots of room. I would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Gig Harbor, WA

Walking distance to everything nice on the water

Posted 22-May-2017
Very enjoyable stay. Nice harbor views from room. Security was excellent.
5 out of 5
Recommended
for Everyone
by A verified traveller from Fallbrook CA

Great location. View of parliament bldg & wharf.

Posted 22-May-2017
Very spacious room with great views and easy access to tourist attractions (museums, shops, restaurants, Fisherman's Wharf, Parliament, etc.)