Ratings based on 918 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Aug-2015
Great location. Staff could have provided more options for how to spend time while waiting to check in for my elderly mother who cannot walk far.
5 out of 5
Recommended
for Everyone
by A verified traveller from orange County, California

Superb location and views.

Posted 26-Aug-2015
Pros: Size of rooms. Views. Location. Breakfast and free wifi in room.
Cons: Housekeeping could be a little more thorough, but not a biggie.
Location: This location is close to everything near the downtown core. Restaurants, harbor, excursions.
Excellent location and views. Would stay here again.
5 out of 5
Recommended
for Families
by A verified traveller from Washington state

Convenient location, huge suites

Posted 25-Aug-2015
Location: Easy walk to china town, the harbour and the shops.
My two sisters and I decided to treat ourselves to a two bedroom suite. There was plenty of room to spread out, a great balcony, and living room, dining room and kitchen as well as four queen size beds!
5 out of 5
Recommended
for Everyone
by A verified traveller from london,ontario

penthouse was excellent, we used the appliances an

Posted 24-Aug-2015
Pros: the penthouse suite
Cons: we could not find anything wrong with this hotel
we cooked our own meals, went to the beach and broused tru downtown area, what a beautiful city and used pool & hot tub to relax.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful room. Full harbor view.

Posted 23-Aug-2015
Was upgraded from partial harbor view suite. Good location. Walking distance to all interesting places.
4 out of 5
Recommended
for Everyone
by A verified traveller from Rochester NY

Great Location

Posted 19-Aug-2015
Pros: On-site parking, reasonable price.
Cons: We had the strangest room in the building, corner triangle with a portable A/C unit, odd.
Location: Many, many things.
Nice hotel within walking distance to many attractions.
5 out of 5
Recommended
for Everyone
by A verified traveller from Spokane, WA

Great Experience on Victoria Harbor

Posted 19-Aug-2015
Pros: The room was amazing and the view really made us feel like we experienced Victoria.
Cons: The kids would have liked a pool.
Location: It is in the heart of things to do. So many good restaurants it was hard to choose.
Our family of 6 stayed in the Executive Suite via an upgrade. It was an absolute treat. We had originally booked a 6 person small suite. The kids loved it and the wrap around balcony overlooking 270 degrees of the harbor and city was amazing. The breakfast was good continental fair.
5 out of 5
Recommended
for Couples
by A verified traveller from N Ireland

Spacious apartments in great location

Posted 09-Aug-2015
Pros: It is comfortable and apartments are very roomy.
Cons: It would be wonderful to have a washing machine in the apartment itself.
Location: A great location,close to the inner harbour and Victoria itself.
We enjoyed a 3 night stay over the BC day weekend. We had previously stayed 6 years ago and the apartments were as comfortable and well equipped as before. The apartments are really big with lots of room to spread out. The bed was comfortable and there was a good shower and a great make up mirror in the bathroom. The kitchen was well equipped and we were glad to make use of the coin operated laundry facilities available to hotel guests. The staff were pleasant and helpful. We enjoyed the good range of choice available with the continental breakfast. We really enjoyed our stay and would be glad to return at some time in the future.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel

Posted 09-Aug-2015
Very spacious updated rooms, good location with great views if you book waterfront or partial water view. 5 stars for value and overall experience.
5 out of 5
Recommended
for Everyone
by A verified traveller from B

Floatplanes and water taxis

Posted 08-Aug-2015
Best view we've ever had; huge and well appointed room with contemporary furnishings. Cry long beds. We LOVED this hotel!!!