Ratings based on 1,849 Verified Reviews

4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from San Jose, CA

Posted 24-May-2017
Wonderful property. Clean, friendly and professional staff, close to inner harbor and amenities, cozy café patio. Always enjoy our stay here.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Location

Posted 22-May-2017
Great location. Walk two blocks one way to get to the water & pubs and shops Or walk 2 blocks the other way and your in Beautiful Beacon Hill Park. Hotel itself was great, with lots of hidden patio gardens and views.
4 out of 5
Recommended
for Couples
by A verified traveller

Great Hotel! Had a wonderful time.

Posted 24-Apr-2017
The hotel & staff exceeded our expectations. The room was most comfortable and in a ideal location.
5 out of 5
Recommended
for Everyone
by A verified traveller from sherwood park

Great hotel close to everything

Posted 22-Apr-2017
We had the most fantastic stay at this hotel. It was close to the inner Harbour and downtown as well as Beacon Hill Park. Couldn't have asked for more everything about the stay was excellent!
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Big room with en-suite washroom

Posted 20-Apr-2017
Pros: Big room and clean
Because I'm an Expedia VIP, the hotel has upgraded our room at no charge. What a great benefit! The room was huge and has a full-equipped kitchen, mater bedroom and en-suite bath tub. Very clean and the lobby was also nicely decorated. Overall a very good experience at this hotel. Highly recommend for those visiting Victoria downtown. About 5 minute walk to bus stop. Close to Miniature World and 10 minute walk to Fairmont Empress hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Apr-2017
An excellent hotel in a very desirable part of a Victoria.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Apr-2017
Front desk staff was very helpful finding resturants, things to do and entertaining children.
5 out of 5
Recommended
for Everyone
by A verified traveller

A very solid hotel

Posted 17-Apr-2017
Nothing to complain about except no high def tv's in the room which is pretty surprising in 2017. Other then that highly recommend.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Downtown Hotel

Posted 16-Apr-2017
Cons: The pet fee of $50 per night is steep, but this was compensated by the excellent rate that I got through Expedia.
Location: The street parking is free overnight (6pm to 10am) so the parking fee in the garage can be avoided. Walking distance to Beacon Hill Park and Harbour.
I happened to be in Victoria on a Friday when the ferries were cancelled. I contacted Expedia and was able to get a room at the Parkside for my wife and dog. I knew of this location from previous stays in Victoria. I got a great base rate from Expedia under the conditions (Friday night, last minute, high demand). We got a room with a balcony overlooking the interior atrium and relaxed on the balcony with a glass of wine enjoying the warm atmosphere (away from the howling winds that caused the ferries to be shut down). Staying at the Parkside turned what could have been a depressing night lamenting about not getting home into a relaxing evening in a premium room at a great rate.
5 out of 5
Recommended
for Everyone
by A verified traveller

excellent hotel downtown and close to everything

Posted 10-Apr-2017
Pros: location, luxury, pool, theatre, bikes, friendly and helpful staff
Cons: parking included
wonderful cozy spacious units. Great pool and movie theatre onsite, and bikes to use to get around and head to the ocean. Love this place!