Ratings based on 1,646 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller from Seattle, WA

Trendy hotel

Posted 02-May-2016
Very large,well laid out rooms, with lots of natural light. Located in great area of city. Clean hotel and helpful staff. Allowed us to check in early and didn't charge extra. Great place to stay.
3 out of 5
by A verified traveller from Nanaimo

Noisy

Posted 29-Apr-2016
We have stayed at Parkside many times and have always loved it. Our most recent stay was horrible though, our room was directly below a band of a social function playing on Saturday night. We were not advised this would be happening. We could hear every word of the songs the band played and the continuous beat of the drum clearly from our bedroom. I was directed to email the manager when we brought it to the attention of hotel staff, I did that and never received a response which is why I'm rating it poorly. Lesson learned, if you choose this hotel, ask where your room will located, I would stay away from floor 7 & 8 if you are concerned about noise, as a young family that goes to be early, noise is a huge factor for us. Some genuine customer service would have been appreciated.
5 out of 5
by A verified traveller from Florida

Gorgeous hotel close to downtown

Posted 29-Apr-2016
Initial impression as you walk in, Wow, staff friendly, helpful and professional.Our room was a suite, loved the ameneties, kitchen even had a washer dryer.there was a sofa and swimming pool we didn't have time to use, but enjoyed the use of the in house theater, huge comfy chairs!! Views from the roof top garden were gorgeous.
4 out of 5
by A verified traveller

Great location, beautiful room.

Posted 27-Apr-2016
Pros: location
Cons: clean room every day
Location: Close to downtown and inner harbour, very walkable
Some of my ratings would be higher except I paid for a luxury suite and they didn't make it up the second day.
4 out of 5
by A verified traveller

Posted 27-Apr-2016
Great stay. Friendly staff, lovely surroundings and location is good for accessing downtown.
5 out of 5
by A verified traveller from Delta, BC

Lovely hotel close to all the touristy things.

Posted 19-Apr-2016
Pros: Everything. We loved the atrium.
Cons: You could add some plants, fake or real to the pool area, it was very stark.
Location: Perfect location, close to downtown. Very convenient
We loved your hotel. It was clean, spacious, beautifully designed and decorated. The pool was perfect for our Grandson to swim in. Having parking and breakfast on site was perfect even though there was a cost for them. We would recommend your hotel to friends.
4 out of 5
by A verified traveller

Posted 17-Apr-2016
Helpful staff. Great location. Room was clean and just as nice add the pictures. Only drawback is there is no air conditioning or central fan.
4 out of 5
by A verified traveller

Posted 16-Apr-2016
It was a great experience. Well exceed the expectation. This is our dedicated hotel when we return back to Victoria, BC. The only complain is the hardwood floor. Hardwood floor looks great but it is not easy to maintain the cleanness of the hardwood floor.
5 out of 5
by A verified traveller from S

amazing value, would recommend

Posted 11-Apr-2016
Beautiful hotel conveniently located close to everything. The room was stunning. The staff was super friendly. I would recommend this hotel to anyone visiting Victoria. You will amazed by the facilities and the rooms. Wow!!
5 out of 5
by A verified traveller

Victoria Gem

Posted 11-Apr-2016
Cons: WIFI was spotty at times is the only thing that needs to be improved.
It was difficult to leave this hotel because we just felt at home and very comfortable.