Ratings based on 1,080 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from Manitoba

Posted 27-Jul-2016
Hotel was clean and comfortable. Unfortunately the noise from the street was really loud. Plus there was a noisy garbage truck in front of the hotel for about 20 min every morning at 6:30 am.
4out of 5
by A verified traveller

Good location

Posted 27-Jul-2016
Nice room but plumbing was very noisy. Great staff. Particularly appreciated ability to text them for suggestions as we were out sightseeing. Quick and helpful response
4out of 5
by A verified traveller from München, Bayern

Tolles Hotel quasi im Zentrum

Posted 21-Jul-2016
Das Hotel liegt quasi zentral und ist im Preis- Leistungsverhältnis passend. Das Zimmer war relativ klein und die Straße war gut zu hören. Die Klimaanlage war nicht zu übersehen und zu überhören... Also ausschalten. Der Blick vom 3rd Floor war nicht gut.
5out of 5
by A verified traveller

Would go again

Posted 10-Jul-2016
Pros: Spacious with nice kitchen
Cons: No
Location: Close to everything
They upgraded my room. It was easy for my mom to use her walker in a spacious room.
4out of 5
by A verified traveller

Excellent location

Posted 02-Jul-2016
Pros: Location. Also, the breakfast sandwich at the hotel restaurant was excellent value -- and service was great.
Cons: A little dated.
Location: Very central and well priced for Victoria. We tried the Hippo Bus -- in water and on land. Good tour and good fun.
It was an easy walk to lots of excellent restaurants. Hotel staff were very helpful.
4out of 5
by A verified traveller from Saskatoon, CA

Great location and super friendly staff!

Posted 24-Jun-2016
Our stay here was great!! It's an older hotel and it shows however, the rooms are still nice, everything works, you've got a mini fridge, amazing king size bed and the AC works like a dream. For the price of this hotel and proximity to all the action I would highly recommend you stay here! Everything is walking distance and only a few short blocks to awesome restaurants, the harbour and the parliament building. The staff here were very friendly and willing to help with anything you may need, thank you for the great experience!!!
5out of 5
by A verified traveller

Awesome hotel!!

Posted 15-May-2016
Very nice hotel, very clean an modern with valet parking. Loved it!! ;)) definitely recommend.
5out of 5
by A verified traveller from Chilliwack, BC

Great service for a larger family

Posted 10-May-2016
Valet parking, excellent service from the front desk to the cleaning staff. With four kids the room was a good size and the staff made the kids feel special. We had an incident which required the manager to be involved but it was handled so professionally it made for a better experience.
5out of 5
by A verified traveller from Calgary

Great location

Posted 30-Apr-2016
Pros: We arrived a bit early for check-in. Our room was not ready, so they upgraded us to a suite.
Cons: Nothing
Location: Walk along the harbour; Craigdarroch Castle; drive to Duncan, Chemainus and Ladysmith to explore. Tons of restaurants in the area.
Room rates, hotel staff, housekeeping service - all excellent.
3out of 5
by A verified traveller

Average hotel

Posted 25-Apr-2016 on Orbitz
Pros: Nothing especially. Maybe the location.
Cons: Parking and front desk service.
Every time I visit Victoria I try a different hotel. This one is located downtown, so it is close to stores, the harbor, etc. It is an older property. It has a small, not especially inviting lobby. The front desk was chaotic, with no particular line or order to serving customers. It took far too long to check in. Parking is not existent, so you will need to use their "valet" parking. There wasn't even a place to off-load baggage at the front door. We had to park two blocks away.