Ratings based on 1,092 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Vancouver, BC

Nice hotel within walking distance to downtown

Posted 24-Aug-2016
Pros: Location
Cons: Pay attention to some details
Location: Chinatown for food; government street for shopping; inner harbor for water taxi, etc...
It is a very nice hotel within walking distance to inner harbor, China town, etc. Also, the hotel provides from 3 hours' free bicycle rental to the guests. It is a big bonus. With the bicycle, you can even go to oak bay. In general, the hotel is definitely within my expectation but unfortunately not above. We checked in for 3 adults but only two sets of towels were prepared.
4out of 5
by A verified traveller

Great Hotel to stay

Posted 16-Aug-2016
Rooms are small The room they gave me had a noisy AC however they were very attentive and put me in another room with upgrade!! So happy with the staff willing to help all the time to make your stay comfortable I highly recommend this hotel Great location
5out of 5
by A verified traveller from New Zealand

Excellent location.

Posted 16-Aug-2016
Pros: Size, location, helpful staff
We had a large twin room with kitchen facilities and lounge area. Lovely!
4out of 5
by A verified traveller from yokohama

気楽にくつろげるホテル

Posted 15-Aug-2016
まぁ、普通の中級ホテル。スタッフもよいし、コスパもぼちぼちで、チョイスの価値あり。小さなキッチンあり。
4out of 5
by A verified traveller

Needs a pool

Posted 15-Aug-2016
Great location. Walk everywhere. Friendly helpful staff. Thank you
3out of 5
by A verified traveller from Berlin

Gut erreichbares, aber schon verwohntes Hotel

Posted 05-Aug-2016
Pros: Geräumigkeit des Zimmers und volle Küche
Cons: Sauberkeit und Renovierungszustand
Location: In Downtown Victoria. Sehenswürdigkeiten und Meer, Touren.
Vom Hotel kann man zu Fuß Downtown, Hafen und Meer gut erreichen. Das Zimmer war ziemlich geräumig (aber das Bad sehr eng und klein) und hatte sogar eine vollausgestattete Küche. Leider rochen alle Zimmer irgendwie schlecht (ich habe erst im dritten Anlauf ein akzeptables bekommen, wobei das Personal dabei ziemlich hilfsbereit war). Viele Zimmer gehen auch auf die Lüftungsanlage im Hinterhof hinaus, zum Glück bekam ich dann noch eins zur Straße. Das war besser und auch nicht laut in der Nacht. Das Hotel selbst ist schon ziemlich verwohnt und schmuddelig. Die Dusche war ziemlich rutschig. Es gibt ein Fitnesscenter und das ist ok, auch etwas schmuddelig. Auf die Fahrstühle muss man immer wahnsinnig lange warten.
5out of 5
by A verified traveller from choi

Good

Posted 03-Aug-2016
It was Very good location for my trip. It was very closed to inner habour. And room condition was also very nice and comfortable. Thank you
Comment from Hotel Management
07-Aug-2016 by Haley - Front Office Supervisor, Hotel Management
Great to hear Linda! We constantly try to upgrade our rooms to make them as comfortable as we can. We hope you visit again soon.
5out of 5
by A verified traveller from North Bend

Great Hotel in the heart of Victoria

Posted 02-Aug-2016
Pros: Location, Staff, Clean
Cons: We had a big suite, but the bathroom was really quite small
Location: Chinatown, Waterfront, Shopping Center, Comic book store, the biggest Convers selection in 2 blocks down the road
Minutes away from Chinatown, the Waterfront, the shopping centers. It is a great and safe location. For the Geeks and Nerds around here, there are 3 Comic book and collectable stores on that same corner. The staff was super super nice and you can even get Bicycles incl. helmets for free for up to 3 hours for your whole party. The Elevator is a bit weird, small and slow, but thats about it. The Tube Restaurant has a great breakfast. Try the Breakfast Putine. It is amazing.
3out of 5
by A verified traveller from Manitoba

Posted 27-Jul-2016
Hotel was clean and comfortable. Unfortunately the noise from the street was really loud. Plus there was a noisy garbage truck in front of the hotel for about 20 min every morning at 6:30 am.
4out of 5
by A verified traveller

Good location

Posted 27-Jul-2016
Nice room but plumbing was very noisy. Great staff. Particularly appreciated ability to text them for suggestions as we were out sightseeing. Quick and helpful response