Ratings based on 1,213 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Winnipeg, MB

Affordable Hotel in Downton Victoria

Posted 24-Jun-2017
Pros: simple, safe
Cons: hairdryer wasn't working well
Location: right in the heart of downtown shopping and restaurants
This was a great simple hotel at a very reasonable price in downtown Victoria. Within walking distance to great shopping, food and the water.
5 out of 5
Recommended
for Everyone
by A verified traveller from Pearland Tx

Victoria 1-night stay

Posted 07-Jun-2017
Location: China town and downtown are just minutes away
Staff- Mr. Brandon was very friendly and helpful from the very start. text me often to offer assistance and direction . Check in and check out was smooth, no hassles. Highly recommended for anyone who just want to have a nice night stay in Victoria
5 out of 5
Recommended
for Everyone
by A verified traveller from Wa, USA

Great stay, nice, room, relaxing and quiet

Posted 29-May-2017
Pros: staff was great! Good location; nice spacious room
Location: Located next to Chinatown; everything in Victoria in walking distance.
Great one night stay for us; wish we'd stayed longer! Good layout of kitchenette room; worked well for our family. Staff was wonderful, very polite and helpful. Nice lobby, easy parking (and getting the car!) and great location. Definitely recommend it.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel - very well located.

Posted 29-May-2017
Pros: The customer service in this hotel was beyond reproach.
Cons: Having "glass" glassware in the room would be nice
Location: This hotel is fabulously located.we walked just about every where!
We arrived at the hotel and were immediately greeted, helped with our luggage and shown our room. Once inside we realized that we may find noise from the elevator annoying - we phoned the desk to enquire if there was another room. We were immediately given another room that was much more suitable and very nice. We received text follow ups throughout our stay enquiring if we needed anything or if there was anything they could assist us with. Exemplary customer care!
4 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel close to downtown

Posted 28-May-2017
Good experience. Hotel staff were very helpful and nice.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-May-2017
The hotel is very well located and the staff were pleasant
4 out of 5
Recommended
for Everyone
by A verified traveller

Good staff, cood condition!

Posted 13-May-2017
The staff was very kind and nice! The room is exactly same as i saw the picture on the web!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great stay, friendly staff, great location!

Posted 10-May-2017
We had a lovely stay for our two nights, everything was walking distance from the hotel that we wanted to see within the city. Friendly staff, and nice room. Would definitely stay here again!
4 out of 5
Recommended
for Everyone
by A verified traveller from winnipeg

Great location, super staff

Posted 29-Apr-2017
Located close to restaurants and bus service, close to downtown centre activities. Super helpful and friendly staff
5 out of 5
Recommended
for Everyone
by A verified traveller from New York, NY

Nice hotel, solicitous staff.

Posted 25-Apr-2017
Pros: Clean, comfortable, centrally located, outstanding staff.
Location: The hotel is centrally located downtown, so it’s easy to get around.
The hotel was clean and comfortable, and the price was very reasonable. The staff was outstanding, showing attention to my every need. The only negative is that the bathroom was a bit small. Overall, this is an outstanding choice for visitors to Victoria.