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"Great stay, stylish room, I was upgraded. Bed was very hard, pillows were divine. Not the best end of the CBD, but I was only there for a quick stopover, so it was very convenient. Room service burger and chips were delish. No view and room overlooked a courtyard with other rooms opposite. "

"Very Professional and friendly staff. Tidy and comfortable accommodation. Thank you."

"Clean site. Friendly staff."

"I had a wonderful experience staying at [Hotel Name]. From the moment I arrived, the staff were warm, welcoming, and professional. The room was spotless, well-appointed, and very comfortable. I especially appreciated the little touches—like complimentary water, quality toiletries, and a cozy bed that made it easy to relax. The location was perfectclose to everything I needed but still peaceful and quiet at night. Breakfast was delicious with a great variety, and the hotel amenities (like the pool/gym/lounge) were clean and well-maintained. I would definitely stay here again and highly recommend it to anyone looking for comfort, convenience, and great service! "

"I really like the staff and the excellent service they provide. That’s one of the reasons why, I always stay there whenever I am in Melbourne. Thank you."

"Our family had an amazing time spending our last couple of days of school holidays at The Novotel. The staff at Novotel went above and beyond to help our family and were always so friendly. The location was perfect to get anywhere. Highly recommend if you have a young family."

"Comfortable stay. Only issue was the temperamental rfid door card the required reprogramming,"

"From the first moment, service was friendly and efficient. Check-in was seamless. The room was comfortable, especially the bed. The sink was separate to the bathroom, with no door to the sink area. Breakfast was great. Evening meals were very good, although there was a hiccup with our dessert (mudcake) coming 3/4 frozen after a long period of time. The bar staff were tardy in coming to customers waiting to be seated. All in all a great place and we would come again."

"The room was clean and the beds were comfortable. We enjoyed our stay here. "