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Excellent location and staff very helpful Only issue noise from local side streets
Perfect location, wonderful service, superb breakfast and a wonderful staff. Cozy rooms , with some antiques and decorated from the perspnal touch of the owner
The hotel is centrally located and is filled with character. The staff is friendly. And quite helpful. Asidefrom breakfast, which was ok, we didn’t dine at the hotel. A bit noisy at times and Not sound proofed.
The hotel is absolutely beautiful and the staff are fantastic. The only downside is that we paid for breakfast and the breakfast wasn’t nothing special at all and also if you wanted poached or fried eggs you would be charged. For a 5* hotel this really Shouldn’t be the case.
Bad start to our visit very poor reception staff with a superior attitude offered the worst room in the hotel after much complaining were transferred to a better room next day .the rest of the staff were some of the best we have ever had . Nice pool area good shuttle bus facility for going to Verona ...
Staff trying to charge European visitors in USD. And doing that in very not professional way - 3 times per same company guests. Guest needs to discuss why in Europe we have to pay euros, but not USD. Do not recomend this hotel if you don't like discusing about payments. Not sure if would use this ...
Everything about this hotel says style and comfort. It is brilliantly situated yet still feels restful. We loved the Maria Callas room 360 - stunning. Highly recommend this hotel
A very comfortable hotel close to the main centre and easy access from the main train station. The room amenities were above my expectations and the staff were very friendly and helpful. A plus was the lovely bottle of Prosecco delivered to our room when the reception realised it was my birthday, ...
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