The Hilton Garden Inn Boca del Rio Veracruz offers a peaceful seaside retreat with an outdoor pool and comfy sun loungers. Enjoy international dishes at the Garden Grill, relax in the garden area, and stay connected with free WiFi. The staff is ready to assist.
Located in Boca del Río, Hilton Garden Inn Boca del Rio Veracruz is on the beach. Plaza Las Americas Shopping Mall and Plaza Mocambo Veracruz are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mocambo Beach and Veracruzano Coral Reef System National Park. Veracruz Aquarium and Museo Agustín Lara are also worth visiting. Visit our Boca del Río travel guide
Boulevard Manuel Avila Camacho s/n, Boca del Río, VER, 94299
What's nearby
Veracruzano Coral Reef System National Park
3 min walk - 0.2 miles
Big Bola Casino
7 min walk - 0.4 miles
University of Veracruz
15 min walk - 0.8 miles
Plaza Mocambo Veracruz
3 min drive - 1.0 mile
Plaza Las Americas Shopping Mall
4 min drive - 1.2 miles
Getting around
Veracruz Central Station
18 min drive
Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
28 min drive
Restaurants
Villa Rica Restaurante Costa de Oro
5 min walk
Green Box
4 min walk
Mamá Gallina
1 min walk
Las Alitas
2 min walk
Los Giros
4 min walk
About this property
Hilton Garden Inn Boca del Rio Veracruz
Hotel near Plaza Las Americas Shopping Mall
Consider a stay at Hilton Garden Inn Boca del Rio Veracruz and take advantage of a corner/local shop, a garden and laundry facilities. The on-site restaurant, The Garden Grill, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
Additional perks include:
An outdoor pool and a children's pool, along with sunloungers
Free self-parking
Buffet breakfast (surcharge), express check-out and express check-in
Tour/ticket information, luggage storage and smoke-free property
Guest reviews say great things about the helpful staff and location
Room features
All 108 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
Rainfall showers, designer toiletries and hairdryers
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking and van parking available
Food and drink
Daily buffet breakfast available 7 AM to noon for a fee: MXN 299 for adults and MXN 199 for children
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
The Garden Grill
Things to do
Children's pool
Gym
Outdoor pool
Family friendly
Children's pool
Grocery/convenience store
Laundry facilities
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
3,165 square feet of conference space
Business centre
Meeting room
Outdoors
Garden
On the beach
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
5 floors
Built in 2014
Reception hall
Smoking not allowed
Room amenities
Bedroom
Premium bedding
Bathroom
Designer toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
LCD TV with premium channels
MP3 dock
Food and drink
Free bottled water
Limited room service
More
Air conditioning (climate-controlled)
Desk
Laptop-compatible safe
Phone
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately MXN 299 for adults and from MXN 199 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
We should mention
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Hilton Garden Inn Boca del Rio Veracruz have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Hilton Garden Inn Boca del Rio Veracruz?
As of 29 Jul 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Boca del Rio Veracruz on 16 Aug 2026 start from £69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hilton Garden Inn Boca del Rio Veracruz pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hilton Garden Inn Boca del Rio Veracruz?
Self-parking is free at this property.
What time is check-in at Hilton Garden Inn Boca del Rio Veracruz?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Hilton Garden Inn Boca del Rio Veracruz?
Checkout is at noon.
Where is Hilton Garden Inn Boca del Rio Veracruz located?
Nestled on the beach, this Boca del Río hotel is within a 10-minute walk of Veracruzano Coral Reef System National Park and Big Bola Casino. University of Veracruz and Plaza Mocambo Veracruz are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hilton Garden Inn Boca del Rio Veracruz Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.0
Amenities
8.6
Staff & service
7.6
Property conditions & facilities
Rating 10 - Excellent. 498 out of 1008 reviews
10 - Excellent
498
Rating 8 - Good. 240 out of 1008 reviews
8 - Good
240
Rating 6 - Okay. 142 out of 1008 reviews
6 - Okay
142
Rating 4 - Poor. 65 out of 1008 reviews
4 - Poor
65
Rating 2 - Terrible. 63 out of 1008 reviews
2 - Terrible
63
Reviews
Verified
10/10 Excellent
Leticia N
30 Nov 2025
Liked: Cleanliness, staff & service
Every thing was excelent, from service to clean rooms, the personal was very good and prompt to assist us with anything and everything that we need it
The location of the hotel is perfect, its near downtown Veracruz and has many bars and restaurants surrounding it. Its also near to various beaches and attractions. Its clean but could improve the facilities in the bedrooms.
I found my night wonderful, whether I wanted to enjoy the rain and ocean waves sound or close the balcony door and have quietness. Those sliding doors were perfect. To be able to have both made my stay super enjoyable.
Eduardo
Stayed 2 nights in Aug 2025
Verified
6/10 Okay
JORGE
27 Jul 2025
Disliked: Cleanliness, staff & service
The location is good. It is possible to walk to malls and restaurants . However, the room wasn't that clean. There were hairs on the sheets , towels, and floors. We had a ocean view room, but the windows were locked, felt more like a prison that a Hilton hotel. There was mold in the bathroom and room ceiling. The staff in reception were attentive but when asked for a tax invoice they denied to provide it. The place is not worth for the price.
I reported that I had left clothing inside one of the dresser drawers a few hours after checking out. The explanation I received, after sending several text messages, was that the person responsible for checking the room would not be available until the following day at 12:00 p.m.
Yesterday (Saturday), I continued sending messages, but I was told they were very busy and still had not been able to inspect the room (Junior Suite 217). In the end, they informed me that none of my belongings were found in the drawer.
This was a very disappointing experience because I know I left my items in that drawer.
I was really disappointed every thing in the hotel is old and warned out, the beds, the towels, the pillows the sheets.
The shower was not working right.
And the attitude at the reception was not very helpful as well.
Over all is too high for what you get.
Nuestra llegada estuvo a tiempo. Al hacer el
Chekin nos dijeron que aún no estaba lista la habitación que lamentaban mucho esa situación y nos pidieron esperar en el bar con unas bebidas de cortesía, que ellos personalmente irían por nosotros , eran las 6 pm y seguían sin atendernos o darnos informes sobre la situación. Al cuestionar nos dijeron que lamentaban mucho pero tenían exceso de huéspedes y eso demoraba la atención que nos en 30 min más . Nadie nos avisó de nada, nosotros fuimos la habitación estuvo lista casi hasta las 7 pm , en la alberca ya no había gente que nos diera toallas , la habitación faltaban toallas . No servían el control de la TV ni las luces de la habitación solo las del buró al lado de la cama . Al otro día salimos desde las 10 . Regresamos a las 6:00 y la habitación no la habían hecho . Solo por atención nos tendieron las camas , no nos sacaron basura ni limpiaron baño , tuvimos que pedir toallas