Title: Hotel Plaza Sol Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Plaza Sol Beach fun in outdoor pool, near Plaza Las Americas Shopping Mall ![Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/59000000/58060000/58052700/58052604/9f9265cf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast meal](https://images.trvl-media.com/lodging/59000000/58060000/58052700/58052604/ea4d585f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/59000000/58060000/58052700/58052604/7afd4137.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Room, 2 Queen Beds, Terrace | View from room](https://images.trvl-media.com/lodging/59000000/58060000/58052700/58052604/6b8544cd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/59000000/58060000/58052700/58052604/562575c0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Plaza Sol sits near Mocambo Beach, offering a perfect balance of leisure and entertainment. Guests can relax by the outdoor pool or test their fortune at the casino. The on-site shopping mall provides convenience, while free in-room WiFi keeps everyone connected. 8.2 Very good ## Popular amenities - Bar - Gym - Pool - 24/7 front desk - Housekeeping - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=58052604&PinnedHotelID=58052604&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=58052604&PinnedHotelID=58052604&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=58052604&PinnedHotelID=58052604&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=58052604&PinnedHotelID=58052604&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=58052604&PinnedHotelID=58052604&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=58052604&PinnedHotelID=58052604&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=58052604&PinnedHotelID=58052604&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=58052604&PinnedHotelID=58052604&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Standard Double Room, 2 Queen Beds | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/59000000/58060000/58052700/58052604/027ae761.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Queen Beds 7.8 Good 23 reviews ### Highlights Air conditioning Smart TV Hypo-allergenic bedding Premium bedding Down duvet Blackout curtains Private bathroom Hairdryer - 279 sq ft - Sleeps 4 - 2 Queen Beds ![Habitacion Ejecutiva 1 cama de matrimonio grande | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/59000000/58060000/58052700/58052604/7fc88cbc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitacion Ejecutiva 1 cama de matrimonio grande 8.4 Very good 17 reviews ### Highlights Air conditioning Free cots/infant beds Smart TV Hypo-allergenic bedding Down duvet Blackout curtains Premium bedding Private bathroom - 269 sq ft - City view - Sleeps 2 - 1 King Bed ![Habitacion Ejecutiva, 2 camas de matrimonio | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/59000000/58060000/58052700/58052604/1cf9f9b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitacion Ejecutiva, 2 camas de matrimonio 8.4 Very good 22 reviews ### Highlights Air conditioning Free cots/infant beds Smart TV Hypo-allergenic bedding Down duvet Blackout curtains Premium bedding Private bathroom - 323 sq ft - Sleeps 4 - 2 Queen Beds ![Executive Room, 1 King Bed, Terrace | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/59000000/58060000/58052700/58052604/ebc1126e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed, Terrace 9.4 Exceptional 6 reviews ### Highlights Terrace Air conditioning Free cots/infant beds Smart TV Hypo-allergenic bedding Down duvet Blackout curtains Premium bedding - 431 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![Executive Room, 2 Queen Beds, Terrace | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/59000000/58060000/58052700/58052604/5ec3ca58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Queen Beds, Terrace 9.0 Wonderful 9 reviews ### Highlights Terrace Air conditioning Free cots/infant beds Smart TV Hypo-allergenic bedding Down duvet Blackout curtains Premium bedding - 431 sq ft - Ocean view - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1370000/1364200/1364102/be5dc5b8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Galería Plaza Veracruz by Brisas Boca del Río - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 1,615 reviews £72 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Veracruz-Hotels-Galeria-Plaza-Veracruz-By-Brisas.h1364102.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=182165&destination=Boca del Río&destType=MARKET&latLong=19.100891,-96.106339&searchId=5068588f-ba78-4faf-9d92-cbb860fa61af&top_cur=GBP) Ad ![Rooftop bar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/21000000/20390000/20388800/20388758/a72c56bf_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### AC Hotel by Marriott Veracruz Boca del Río - Pool - Pet-friendly - Parking included - Free WiFi 8.6 Excellent 1,012 reviews £67 includes taxes & fees 27 Oct - 28 Oct [](https://www.expedia.co.uk/Veracruz-Hotels-AC-Hotel-By-Marriott-Veracruz.h20388758.Hotel-Information?chkin=2025-10-27&chkout=2025-10-28&rm1=a2®ionId=182165&destination=Boca del Río&destType=MARKET&latLong=19.100891,-96.106339&searchId=5068588f-ba78-4faf-9d92-cbb860fa61af&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/28400/28363/13da341c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Fiesta Americana Veracruz Boca del Río - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 1,008 reviews £114 includes taxes & fees 27 Oct - 28 Oct [](https://www.expedia.co.uk/Veracruz-Hotels-Grand-Fiesta-Americana-Veracruz.h28363.Hotel-Information?chkin=2025-10-27&chkout=2025-10-28&rm1=a2®ionId=182165&destination=Boca del Río&destType=MARKET&latLong=19.100891,-96.106339&searchId=5068588f-ba78-4faf-9d92-cbb860fa61af&top_cur=GBP) Ad ![Beach/ocean view](https://images.trvl-media.com/lodging/1000000/580000/570400/570366/c5444557.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Boca Del Rio by IHG Boca del Río - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 1,003 reviews £65 includes taxes & fees 27 Oct - 28 Oct [](https://www.expedia.co.uk/Veracruz-Hotels-Holiday-Inn-Boca-Del-Rio.h570366.Hotel-Information?chkin=2025-10-27&chkout=2025-10-28&rm1=a2®ionId=182165&destination=Boca del Río&destType=MARKET&latLong=19.100891,-96.106339&searchId=5068588f-ba78-4faf-9d92-cbb860fa61af&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/6000000/5670000/5665200/5665128/70c234a2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Veracruz Boca Del Rio by IHG Boca del Río - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 638 reviews £72 includes taxes & fees 18 Oct - 19 Oct [](https://www.expedia.co.uk/Veracruz-Hotels-Holiday-Inn-Express-Veracruz-Boca-Del-Rio.h5665128.Hotel-Information?chkin=2025-10-18&chkout=2025-10-19&rm1=a2®ionId=182165&destination=Boca del Río&destType=MARKET&latLong=19.100891,-96.106339&searchId=5068588f-ba78-4faf-9d92-cbb860fa61af&top_cur=GBP) Ad ![Free daily continental breakfast ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3100000/3097100/3097088/f603ed19_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express by Marriott Veracruz Boca del Río - Pool - Breakfast included - Parking included - Free WiFi 8.0 Very good 1,003 reviews £67 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Veracruz-Hotels-City-Express-Veracruz.h3097088.Hotel-Information?chkin=2025-10-20&chkout=2025-10-21&rm1=a2®ionId=182165&destination=Boca del Río&destType=MARKET&latLong=19.100891,-96.106339&searchId=5068588f-ba78-4faf-9d92-cbb860fa61af&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVeracruz-Hotels-Hotel-Plaza-Sol.h58052604.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVeracruz-Hotels-Hotel-Plaza-Sol.h58052604.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.14049%2C-96.10269&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=v-SWE3oGYuM4F3-BbW75FMLKOn4=) Av. Ruiz Cortines #5256, Col. Jardines de Mocambo, Boca del Río, VER, 94299 #### What's nearby - Plaza Las Americas Shopping Mall - 2 min walk - 0.1 miles - World Trade Center Veracruz - 3 min walk - 0.2 miles - Andamar Lifestyle Center - 3 min walk - 0.2 miles - Mocambo Beach - 12 min walk - 0.7 miles - Veracruz Aquarium - 7 min drive - 4.6 miles #### Getting around - Veracruz Central Station - 21 min drive - Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 22 min drive #### Restaurants - ‪Starbucks - ‬1 min walk - ‪Domu Sushi Bar - ‬3 min walk - ‪La Parroquia de Veracruz - ‬1 min walk - ‪El Café Palacio by Bola de Oro - ‬4 min walk - ‪Señor Bamboo Andamar - ‬1 min walk ## About this property ### Hotel Plaza Sol Hotel near Plaza Las Americas Shopping Mall Mocambo Beach is located near Hotel Plaza Sol, which provides a casino, a poolside bar and a terrace. Stay connected with free in-room WiFi, and guests can find other amenities, such as a shopping centre on-site and an outdoor entertainment area. Additional perks include: - An outdoor pool, along with sunloungers - Free self-parking - Luggage storage, a porter/bellboy and tour/ticket information - A banquet hall, ATM/banking services and a front desk safe - Guest reviews give good marks for the location Room features All 67 rooms include comforts, such as free international calls and premium bedding, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces. More amenities include: - Hypo-allergenic bedding and down duvets - Rainfall showers, free toiletries and hairdryers - 50-inch Smart TVs with premium channels - Wardrobes/cupboards, changing tables and daily housekeeping ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/2000000/1370000/1364200/1364102/b0b4fbbe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Galería Plaza Veracruz by Brisas Boca del Río - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 1,615 reviews £72 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=1364102&PinnedHotelID=1364102&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers](https://images.trvl-media.com/lodging/35000000/34350000/34342000/34341914/bb3f1049.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Veracruz Boca del Río - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 1,009 reviews £60 includes taxes & fees 27 Oct - 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Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 1,381 reviews £90 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=1046161&PinnedHotelID=1046161&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/1000000/490000/487100/487041/d61c22b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Emporio Veracruz Hotel Malecon - Pool - Hot tub - Spa - Kids pool 9.0 Wonderful 1,526 reviews £62 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=487041&PinnedHotelID=487041&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/7000000/6850000/6842600/6842532/441be15d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Boca del Rio Veracruz Boca del Río - Pool - Kids pool - Parking included - Free WiFi 8.0 Very good 1,005 reviews £65 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=6842532&PinnedHotelID=6842532&HadPinnedHotel=true®ionId=-1&adults=2) ![Business centre](https://images.trvl-media.com/lodging/2000000/1330000/1320900/1320891/7b9f11fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Collection O Hotel Mocambo, Boca del Río Mocambo - Pool - Spa - Kids pool - Parking included 8.0 Very good 783 reviews £44 includes taxes & fees 27 Oct - 28 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=1320891&PinnedHotelID=1320891&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free secured, covered self parking on site - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - A bar/lounge - A poolside bar - Snack bar/deli ### Things to do - Casino - Gym - Outdoor pool - Shopping centre - TV in common areas ### Family friendly - Changing table - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - 24-hour business centre - Computer station - Meeting room ### Outdoors - Direct access to the beach - Outdoor entertainment area - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 50-inch smart TV with premium cable channels ### Food and drink - Free bottled water ### More - Air conditioning - Desk - Free international calls - Free local calls - Free long-distance calls - Iron/ironing board on request - Laptop workspace - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of MXN 1000 will be collected before check-in. - Deposit is payable by wire transfer and is due within 24 hours of booking the reservation. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 9:00 AM to 10:00 PM ### Property is also known as Hotel Plaza Sol Hotel Hotel Plaza Sol Boca del Río Hotel Plaza Sol Hotel Boca del Río ## Frequently asked questions ### Does Hotel Plaza Sol have a pool? > Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 10:00 PM. ### Is Hotel Plaza Sol pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Hotel Plaza Sol? > Self-parking is free at this property. ### What time is check-in at Hotel Plaza Sol? > Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Hotel Plaza Sol? > Checkout is at noon. ### Where is Hotel Plaza Sol located? > Offering direct access to the beach, this Boca del Río hotel is connected to a shopping centre and within a 5-minute walk of Plaza Las Americas Shopping Mall and World Trade Center Veracruz. Casino Codere Boca del Río and Andamar Lifestyle Center are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Plaza Sol Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 474 8 - Good 278 6 - Okay 120 4 - Poor 58 2 - Terrible 68 ### 8.6/10 Cleanliness ### 8.0/10 Staff & service ### 8.0/10 Amenities ### 8.0/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### Berenice 24 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente hotel ##### Berenice Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Tammy 24 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely loved this hotel ##### Tammy Stayed 6 nights in Jul 2025 ### 8/10 Good #### FREDDY ALBERTO MORENO 20 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 👍 ##### FREDDY ALBERTO MORENO Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Arturo 16 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities \- ##### Arturo Stayed 1 night in Sep 2025 ### 8/10 Good #### Isa 3 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities NA ##### Isa Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### aide 2 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente ##### aide Stayed 1 night in May 2025 ### 8/10 Good #### Felipe 26 Jul 2025 Liked: Staff & service, amenities The pool is a little dirty in the corners ##### Felipe Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Victor Manuel 14 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente 👌 ##### Victor Manuel Stayed 1 night in May 2025 ### 2/10 Terrible #### Aleksander 19 Aug 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities There is no designated parking space, so when I came tgere was no place to leave the car and unload bags. Elevators didn’t work for two days. Over crowded and over booked (I got a key in a check in to a room with people in it?!) Never again this hotel. ##### Aleksander Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Alejandro 2 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel for the cost per night ##### Alejandro Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Said 28 Apr 2025 Liked: Cleanliness, staff & service, amenities Me gusto ##### Said Stayed 1 night in Mar 2025 ### 6/10 Okay #### Alberto 22 Jun 2025 Liked: Cleanliness only 1 elevator ##### Alberto Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Paige 21 Dec 2024 Liked: Staff & service, amenities, property conditions & facilities Great experience every time! We love Plaza Sol! ##### Paige Stayed 2 nights in Dec 2024 ### 4/10 Poor #### Carlos 2 Apr 2025 Disliked: Staff & service, property conditions & facilities La a ##### Carlos Stayed 1 night in Mar 2025 ### 6/10 Okay #### Luis Carlos 9 May 2025 Liked: Cleanliness . ##### Luis Carlos Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Rocha González 27 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Rocha González Stayed 1 night in Dec 2024 ### 6/10 Okay #### BEZALEEL 16 Mar 2025 Liked: Cleanliness, staff & service, amenities Ok ##### BEZALEEL Stayed 1 night in Mar 2025 ### 8/10 Good #### BEZALEEL 10 Mar 2025 Ok ##### BEZALEEL Stayed 1 night in Mar 2025 ### 6/10 Okay #### Adrian 15 Apr 2025 Elevator didn't work ##### Adrian Stayed 3 nights in Apr 2025 ### 6/10 Okay #### Charlee 20 Apr 2025 Liked: Cleanliness, property conditions & facilities The hotel was okay but I was dissapointed. However, we had booked a King bed over a month in advance and was out in a double bed room that did not have kings. We asked why and they said they gave it to someone already. How would that be, if I booked ahead of time to get the specific room we wanted? Also we asked if we could check out 30 minutes late, which is quite a normal accommodation most hotels make. They were hesitant but finally said yes but any more and we would receive a fee which I found unnecessary to say. One of the two days we were there, we had to wait 20 minutes before we could eat breakfast because there weren’t enough tables available. One elevator was broken so we often had to wait for the other one to go to all floors before getting back to us. It was hard to find where to go to enter the hotel because it is inside another building. We went into a place that said “Hotel Plaza Sol, Luxury and business” with a counter that looked like the check in area. A woman said “no no no no no! Go upstairs in the elevator.” I don’t know if she knew she was being aggressive or rude but if the signage was better, it wouldn’t have happened…. My husband is a native Spanish speaker so that wasn’t the issue either. ##### Charlee Stayed 2 nights in Apr 2025 ### 8/10 Good #### Iacov 14 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Camas cómodas ,buena ubicación,amplio estacionamiento. Muy sencillo desayuno y mala actitud de los meseros parece un castigo no un servicio. Buena ubicación ##### Iacov Stayed 1 night in Oct 2025 ### 8/10 Good #### Paulina Danae 12 Oct 2025 Liked: Cleanliness El lugar es muy bueno, cerca atractivos turísticos. Deben mejorar la comida y tener un mejor internet para quienes laboramos. Como comentario, las señoritas de recepción tienen una actitud no muy amable. De ahi en fuera, nuestra estancia fue buena. ##### Paulina Danae Stayed 3 nights in Oct 2025 ### 6/10 Okay #### BRIANDA 12 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Está horrible la hora del check in ##### BRIANDA Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Lucio 7 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La chica que me hizo el check inn muy de malas como enojada siempre ##### Lucio Stayed 1 night in Oct 2025 ### 8/10 Good #### Julio 1 Oct 2025 Liked: Property conditions & facilities La higiene no es la mejor, y me despertaron solo para preguntarme si habían hecho limpieza, eso fue molesto ##### Julio Stayed 2 nights in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - 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