Dear Manu,Thank you so much for your wonderful review of our Hotel San Gallo. We're delighted to hear that you enjoyed your stay and found our hotel to be conveniently located near the main square. We take great pride in the character of our property and are glad that you appreciated it.Our team strives to provide friendly and attentive service to all our guests, and we're thrilled that you found our staff to be friendly.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back on your next visit to the area.Warm regards,The whole staff of the Hotel San Gallo

Dear Michelle,Thank you for taking the time to share your feedback about your recent stay at San Gallo. We're delighted to hear that you appreciated the vintage charm of our hotel.However, we apologize for any inconvenience caused by the odor from the bathroom curtains. Please know that we take cleanliness and guest satisfaction very seriously, and we're grateful for your candid observation. We've already addressed this issue with our housekeeping team to ensure that such incidents are avoided in the future.We appreciate your valuable feedback and hope to welcome you back to Hotel San Gallo for an even more enjoyable experience on your next visit.Warm regards,The whole staff of Hotel San Gallo

Dear Ceri,Thank you for taking the time to share your wonderful feedback about your recent stay at Hotel San Gallo. We are incredibly grateful that you had such a positive experience and that you were so kind to give us the maximum rating of 5 stars.We are so pleased that you found your stay comfortable and that you exceeded your expectations. We are committed to providing our guests with a memorable and enjoyable experience, and we are thrilled that you were so satisfied with your stay.We apologize for the slight buzzing noise that you experienced coming from outside the building. We are aware of this issue and are working to address it. We appreciate your understanding as we work to improve the overall soundproofing of our hotel.Thank you again for your kind words and for being a valued guest at Hotel San Gallo. We hope you will consider staying with us again in the future.Sincerely,The Hotel San Gallo Team

Dear Sara,Thank you for taking the time to share your review about your recent stay at Hotel San Gallo. We are glad that you had a positive experience with us, and we appreciate your kind words about our location, staff, and amenities.We are particularly pleased that you found our staff to be helpful and that they were able to assist you with getting to the airport. We always strive to provide our guests with helpful and informative service, and we are glad to hear that we were able to exceed your expectations in this area.We also appreciate your feedback on the amenities in your room. We are committed to providing our guests with comfortable and well-appointed accommodations, and we are glad that you found everything you needed in your room.Thank you again for your review, and we hope to welcome you back to Hotel San Gallo in the future.Sincerely,***The Hotel San Gallo Team

Dear Amandeep,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you found our hotel and staff to be excellent. Your kind words mean a lot to us, and we truly appreciate your generous praise.Our dedicated team works hard to ensure that our guests have a memorable and enjoyable stay, and it's heartening to know that their efforts have made a positive impact on your visit. If there are specific aspects of your stay that stood out to you, we would love to hear more about them.Once again, thank you for choosing our hotel, and we look forward to welcoming you back for another wonderful stay in the future. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.Warm regards,All of us, Hotel San Gallo

Dear Andrew,Thank you so much for giving Hotel San Gallo a perfect score of 5 out of 5! We're thrilled to hear that you had a wonderful experience during your stay. Your positive feedback is truly appreciated, and we hope to have the pleasure of welcoming you back in the future.If you have any specific comments or suggestions for improvement, feel free to share them with us. We aim to provide the best possible experience for our guests.Thanks again for choosing Hotel San Gallo, and we look forward to hosting you again.Best regards,The Hotel San Gallo Team

Dear Kevin, Thank you very much for your perfect rating of 5 out of 5 on! We are delighted to know that you enjoyed your stay at our Hotel San Gallo. We hope to have you again as our guest in the future. If you have any suggestions or special requests for your next stay, feel free to let us know. Thanks again and see you soon!The team of Hotel San Gallo

Dear Frank,Thank you for choosing to stay at Hotel San Gallo and for taking the time to share your feedback. We're delighted to hear that you and your wife enjoyed your four-night stay with us in September 2023.It's wonderful to know that our location near Piazza San Marco is perfect for your needs. We understand that our property has its unique charm, and we're glad you found it endearing.Our team takes great pride in providing excellent service, and we're thrilled to hear that all four staff members you encountered were pleasant and friendly. Your kind words about their hospitality mean a lot to us.If there's anything specific you loved about your stay or any areas where we can improve, please feel free to share. We value your feedback and hope to have the pleasure of welcoming you back to Hotel San Gallo in the future.Warm regards,The whole staff of the Hotel San Gallo

Dear Guest,Thank you for choosing Hotel San Gallo for your stay, and for sharing your feedback with us. We're pleased to hear that you found the room very clean and appreciated the efficiency of the air conditioner.We understand that the three flights of stairs to access the hotel might be a bit challenging, and we appreciate your understanding. We're glad you enjoyed the thoughtful touch of two small bottles of champagne awaiting you in the room.While we acknowledge that the room size was on the smaller side, we're delighted to know that it suited your needs, especially considering you spent minimal time in it. Our team is thrilled to receive your compliments about their kindness, thoughtfulness, and helpfulness. Providing excellent service is our top priority.We're also happy that you found the location convenient. Your willingness to stay with us again means a lot, and we hope to welcome you back to Hotel San Gallo in the future.If there are any specific aspects you would like us to focus on for your next visit, please don't hesitate to let us know.Warm regards,Every person in our team wishes you all the best

Dear Guest,We appreciate you taking the time to share your feedback with us. We're genuinely sorry to hear that your experience at our hotel did not meet your expectations. Your satisfaction is of utmost importance to us, and we would like to understand more about the issues you encountered during your stay.We would appreciate it if you could provide additional details or specific concerns you may have had so that we can address them appropriately. We value your feedback and are committed to continuous improvement.If you're open to it, we would like to connect with you directly to discuss your experience further. Please feel free to reach out to our management team trough mail at: sangallo@hotelsangallo.com.Once again, we apologize for any inconvenience you may have experienced, and we hope to have the opportunity to better serve you in the future.Kind regards,The whole staff of the Hotel San Gallo

Dear Paul,Thank you for taking the time to share your feedback on your recent stay at Hotel San Gallo. We're delighted to hear that you found our location convenient and our staff very nice. It's always rewarding for our team to know that their efforts contribute to a positive guest experience.We appreciate your kind words and hope to welcome you back to our hotel on your next visit to Venice. If there's anything specific you enjoyed or any suggestions you may have, feel free to share them with us.Safe travels, and we look forward to hosting you again in the future.Best regards,All the team of the Hotel San Gallo

Dear Stephanie,Thank you for your delightful review and for choosing Hotel San Gallo during your visit to Venice. We're thrilled to hear that you found our hotel very charming and appreciated the efforts of our staff to make your stay comfortable, including helping with your bags. It's wonderful to know that you enjoyed the perfect location, the quaintness of our rooms, and the historic charm of the hotel. We're especially pleased that you found the price to be great value.We sincerely appreciate your recommendation and look forward to hosting you again in the future. If you have any suggestions or preferences for your next stay, please feel free to let us know.We can't wait to welcome you back! Warm regards,All of us, at Hotel San Gallo

Dear Jeff,Thank you for your wonderful review of Hotel San Gallo! We are delighted to hear that you had a pleasant stay with us.We are especially pleased that you were impressed with our location, which is indeed just steps from Piazza San Marco. We believe that our central location allows our guests to easily explore all that Venice has to offer while still enjoying a quiet and relaxing atmosphere.We are also glad that you found the room to be basic but functional. We strive to provide our guests with comfortable and clean accommodations without unnecessary extravagance.Finally, we are grateful for your kind words about our staff. We are committed to providing our guests with friendly and attentive service, and we are pleased that you found our staff to be welcoming and helpful.We hope that you will have the opportunity to stay with us again in the future.Sincerely,HOTEL SAN GALLO TEAM

Dear Betsy,Thank you for your kind words about Hotel San Gallo! It is truly our pleasure to have you and your family as our guests. We are glad that you felt safe and secure while staying with us. We take pride in creating a welcoming and secure environment for all of our guests, especially families with children.We are also delighted that you enjoyed the hospitality of our staff. Our team is committed to providing exceptional service to all of our guests, and we are grateful that you found them to be so welcoming and helpful.We are thrilled that you enjoyed spending time on our rooftop terrace. The terrace offers stunning views of Venice and is a great place to relax and unwind. We are also pleased that you appreciated the Venetian-inspired décor of our rooms. We strive to create a authentic and immersive Venetian experience for our guests. Thank you for recommending Hotel San Gallo to others. We hope to have the opportunity to welcome you back soon.Sincerely,THE TEAM OF THE HOTEL SAN GALLO

Dear Milly,Thank you for your feedback on our hotel. We are delighted to hear that you enjoyed the location of the hotel and the helpfulness of our staff. We strive to provide our guests with a convenient and welcoming experience.We apologize that breakfast is not included in the price of the room. We are currently working on adding breakfast to our room rates in the near future. In the meantime, we are happy to offer a croissant and cappuccino . This is a great way to start your day and enjoy the delicious flavors of Venice.We hope to have the opportunity to welcome you back to Hotel San Gallo soon.All of us, Hotel San Gallo

Dear Luis,Thank you for your feedback on our hotel. We sincerely apologize for any inconvenience caused by the lack of an elevator. We understand that this can be a challenge for guests especially when carrying luggage.We are committed to finding a solution that will improve the accessibility of our hotel for all guests.In the meantime, we want to assure you that we are doing everything we can to assist our guests with their luggage. Our staff is always happy to help with luggage handling, We appreciate your understanding and we hope to welcome you back to Hotel San Gallo again soon.The whole team of Hotel San Gallo

Dear Ellie,Thank you for your positive review of our hotel. We are delighted to hear that you enjoyed the quaint location and convenient proximity to everything in Venice. We strive to provide our guests with a comfortable and easily accessible base from which to explore the city.We are also glad that you appreciated the charming atmosphere of our hotel. Our historic building is steeped in Venetian character and we are committed to preserving its authenticity while ensuring that our guests have a comfortable stay.We hope to have the opportunity to welcome you back to Hotel San Gallo soon.Sincerely,HOTEL SAN GALLO

Dear Carol,Thank you for your feedback on our hotel. We are delighted to hear that you enjoyed your stay with us and that you found our hotel to be lovely, quaint, and conveniently located near shops and restaurants. We are also glad that you appreciated the attentiveness of our staff, who were available 24/7 to assist you and your family.We are particularly pleased that you found our rooftop terrace to be your favorite place to relax. We strive to create a tranquil and inviting atmosphere on the terrace, where guests can escape the hustle and bustle of the city and enjoy the panoramic views of Venice.We hope to welcome you back to Hotel San Gallo soon and that you will have another wonderful and relaxing stay with us.Sincerely,HOTEL SAN GALLO

Dear Gustavo,Thank you for your detailed feedback on your stay at Hotel San Gallo. We are pleased to hear that you enjoyed the location of the hotel and the proximity to all that Venice has to offer. We strive to provide our guests with a convenient and easily accessible base from which to explore the city.We also appreciate your positive comments about the staff, who were attentive and helpful throughout your stay. We are committed to providing our guests with a friendly and professional service.We understand that the room was on the smaller side, but this is to be expected in an old building in Venice. We are working to improve the space of our rooms, but we want to maintain the historic charm of the building.We also apologize for the high bath tub in your room. We are aware of this issue and are working to address it. Overall, we are glad that you had a pleasant stay at Hotel San Gallo. We hope to welcome you back in the future.Sincerely,HOTEL SAN GALLO

Dear Dwayne,Thank you for your feedback on our hotel. We are pleased to hear that you enjoyed your stay with us and that you found our staff to be friendly and helpful. We strive to provide our guests with a warm and welcoming atmosphere, and we are glad that you felt that we achieved this goal.We are also happy that you appreciated the location of our hotel. We are centrally located in Venice, just steps from Piazza San Marco and all the major attractions. This makes it easy for our guests to explore the city and enjoy everything that it has to offer.We hope to welcome you back to Hotel San Gallo soon.Sincerely,HOTEL SAN GALLO