Ratings based on 641 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from London

Nice hotel for price convenient location

Posted 25-Nov-2016
Hotel was good for price personally I thought the shower could do with complete overhaul it leaked and was mouldy in places. Room was small but we only slept in it so wasn't concerned tea/coffee making facilities would improve the stay experience 100% also a cooked breakfast included in price would also be better than a cold croissant which is personally not to my liking. Overall good experience would recommend as a good hotel to stay in as good outweighs minor niggles and nothing is perfect
4out of 5
by A verified traveller from cannes francia

Tranquilla location centralissima

Posted 05-Nov-2016
Pros: La posizione centralissima ,praticamente dietro il teatro La Fenice .La gentilezza e la disponibilità del personale per qualsiasi informazione .
Cons: In generale sarebbe da rinnovare ma ha un suo fascino retrò .Sicuramente i materassi non erano il massimo e i tappeti in camera obsoleti.
Location: Per una serata al teatro La Fenice e di gran gala ottima posizione ;per la piazza San Marco sono 5 minuti
Camere un po' datate ma con il loro fascino stile veneziano ,molto pulite e con kit bagno ,asciugamani morbidi e lenzuola pulite
4out of 5
by A verified traveller from Allier

bon confort, très bonne situation, personnel sympa

Posted 02-Nov-2016
Pros: chambre et petit dej' ok. bonne localisation pour découvrir Venise. personnel disponible et parlant souvent français. rapport qualité/prix satisfaisant.
Cons: chambre un peu à l'écart dans l'hotel. mitigeur, douche et baignoire correctes mais pas top. chambre un peu fraiche. pain et viennoiserie moyens.
Location: place St Marc tres proche. Grand canal et vaporetto facilement accessibles : bien pour découvrir Venise...
5out of 5
by A verified traveller from US

Great hotel in a great part of Venice

Posted 28-Oct-2016
Pros: Very helpful and friendly desk staff. Thanks for the accurate and simple direction to the hotel.
Cons: Nothing!
Location: San Marco, Rialto and Academia are in 15 minutes walking.
Location was great. Near to everything such as shops and restaurants. Very nice, clean and confortable room. Friendly staff and room service was amazing.
5out of 5
by A verified traveller from England

Character building in perfect location

Posted 24-Oct-2016
Pros: This is an old Venetian building of great character. All the staff are wonderful, helpful and professional in every way. Breakfast bar is basic but very good. Rooms are clean and comfortable. The location is ideal for main sites and shopping areas.
Cons: I couldn't find anything to complain about. Some fresh fruit at breakfast would be very welcome!
Location: Centrally placed near St Mark's Square and within easy walking distance of the Rialto Bridge. Plenty of restaurants nearby and close to water us stops
3out of 5
by A verified traveller from 日本 埼玉


Posted 07-Oct-2016
Pros: 場所はサンマルコ広場の近くで、空港からの水上バスの発着所も近く、ロケーションは最高。サンマルコを見物しながら、ちょっと忘れ物をしたときなどでも、簡単に戻ることが出来る。一方で、ヴェネツィアの中でももっとも観光地化が進んでいる地域でもある。
Cons: 偶然かもしれないが、一階がレストランになっていて、意外に夜がうるさかった。夜遅くまで騒いでいる。ホテルとしては団体客が入らないと困ると言うことだろうが、他の宿泊客もいるので、ホテル側としては配慮すべきでは。ミニバーにはきちんと有料かどうか記載すべき。
Location: フェニーチェ劇場の隣なので、ここでオペラを聴きたい、と言う人は便利。歩いて本当にすぐ。サンマルコ広場にも歩いて何分もかからない。アカデミア美術館もアカデミア橋まで歩いてすぐだし、慣れればリアルト橋の方に歩いていくのもそれほど苦にはならない。ヴァポレット、空港水上バスも至近。
3out of 5
by A verified traveller

Good location near San Marco

Posted 21-Sep-2016
Was able to snag a water taxi with other guests for the cruise ship.
5out of 5
by A verified traveller from Texas

Right by La Fenice

Posted 21-Sep-2016
Excellent locstion, staff and cleanliness. Several good and reasonable eateries within a block or two. Right on opera house square. Fine hotel and highly recommended.
4out of 5
by A verified traveller from Dunfermline, Fife.

Major sights and opera on the doorstep.

Posted 10-Sep-2016
Pros: Excellent staff - friendly and helpful. Location is central in the San Marco area.
Cons: Some of the hotel's fabric is a bit 'tired' but it adds to the hotel's quirky ambience
Location: Teatro La Fenice opera house is next door, St Mark's square is 5 minute's walk away .. The Rialto is a bit further but not too far.
I came to Venice for opera and chose the Hotel La Fenice Et Des Artistes because it is next door to the opera house, hidden away in a courtyard ... very convenient and the major sights are not far away. I came by water taxi from the airport and the driver's directions to the hotel through narrow alleys were exact though the hotel had already forwarded guidance via email but via a different route. My reception was welcoming and straightforward. A 'porter' took my luggage to my room. This was on the 4th floor but the lift goes to the 3rd floor only .. perhaps not for someone with a mobility problem. The 'green' room was small and the facilities smaller but adequate enough for a solo traveler. It faced out over rooftops and not a canal or the Taverna courtyard ... so the room was quiet AND there was a 'personal' terrace. The aircon was very good. The bed and mattress was firm and, for me, comfortable. Linen was changed daily. Breakfast consisted of the 'basic', cold staples and was good enough to set me up for the day. Dining in the Taverna or a drink on the courtyard was quality experience - with hotel dining discount. The steak was excellent and people watching from the terrace was fun. I was more than content, here, and I shall return.
2out of 5
by A verified traveller from wayne, new jersey

Good location

Posted 08-Sep-2016
Hotel is very close San Marco. But, room is very uncomfortable. I do not recommend to anyone except location. There was a noise from somewhere but i couldn't figure out where it was coming from.