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Hotel Dona Palace

Photo gallery for Hotel Dona Palace

Featured image
Terrace/patio
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
View from Room

Overview of Hotel Dona Palace

Hotel Dona Palace

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
  • Laundry
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
San Marco 391, Venice, VE, 30124

Explore the area

  • Popular LocationSt. Mark's Basilica2 min walk
  • Popular LocationGrand Canal5 min walk
  • Popular LocationRialto Bridge7 min walk
  • AirportVenice (VCE-Marco Polo)20 min drive

Choose dates to view prices

About this area

Venice

Located in Venice's Venice City Center neighbourhood, Hotel Dona Palace is in the historical district. The area's natural beauty can be seen at Grand Canal and Giardini della Biennale, while La Fenice Opera House and Palazzo Grassi are cultural highlights. Zattere and Naval History Museum are also worth visiting. Take the opportunity to explore the area for water adventures such as boat tours and other activities like golfing.

What's nearby

  • St. Mark's Basilica - 2 min walk
  • St Mark's Campanile - 3 min walk
  • Bridge of Sighs - 3 min walk
  • Grand Canal - 5 min walk
  • Rialto Bridge - 7 min walk

Getting around

  • Venice Santa Lucia Station - 2 min drive
  • Mestre Centro B1 - 59 min drive
  • Marco Polo Airport (VCE) - 20 min drive

Restaurants

  • VENIXINO — 1 min walk
  • Restaurant Il Ridotto - 2 min walk
  • Ristorante Trovatore - 2 min walk
  • Trattoria Rivetta - 2 min walk
  • Caffe Quadri - 2 min walk

About this property

Hotel Dona Palace

Historic Venice hotel in Venice City Center, walk to St. Mark's Square
A bar/lounge, a snack bar/deli and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 27 rooms offer free WiFi, minibars and LCD TVs with satellite channels. Room service, premium bedding and free newspapers are among the other amenities available to guests.
Hotel Dona Palace offers 27 forms of accommodation with minibars and a safe. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Check-in

Contactless social distancing
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–11 AM: EUR 15 for adults and EUR 15 for children
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Shopping

Conveniences

  • Lift
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer

Entertainment

  • TV/satellite channels
  • LCD TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Restaurant dining guide
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
Guests staying more than 1 night may be required to change guestrooms during their stay.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 90.0 per night.
Cots (infant beds) are available for EUR 25.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.25 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: EUR 15 for adults and EUR 15 for children (approximately)
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
In winter, the use of the outdoor spa tub in the Executive Suite room type, will depend on weather conditions.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Dona Hotel
Dona Palace
Dona Palace Hotel
Dona Palace Venice
Hotel Dona
Hotel Dona Palace
Hotel Dona Palace Venice
Hotel Dona Palace Hotel
Hotel Dona Palace Venice
Hotel Dona Palace Hotel Venice

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 471 out of 934 reviews
5 - Excellent 50%
Rating 4 - Good. 343 out of 934 reviews
4 - Good 37%
Rating 3 - Okay. 80 out of 934 reviews
3 - Okay 9%
Rating 2 - Poor. 23 out of 934 reviews
2 - Poor 2%
Rating 1 - Terrible. 17 out of 934 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Very close to all there is to see in venice. Great breakfast with gluten free items!
Stayed 1 night in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service
The hotel was in an excellent location in the heart of Venice, a 2 min walk from st mark's square. The room was spacious and clean. The staff were friendly and attentive. It was tucked away on a little side street by a canal, and was quite quiet.
Stayed 1 night in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short weekend break
The location of the hotel is superb as it's a very short walk to St Marks Square and the Bridge of Sighs. It was also only a short walk to the Railto bridge. All the staff were very friendly and helpful especially the reception desk and the breakfast room staff. will certainly recommend this hotel to friends.
Stayed 3 nights in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel located very close to many of the main sights in Venice. Wonderful rooms.
Stayed 3 nights in Aug 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020