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Reviews of Hampton Inn & Suites by Hilton Langley-Surrey

2.5 out of 5
Hampton Inn & Suites by Hilton Langley-Surrey
19500 Langley Bypass, Surrey, BC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 631 out of 1001 reviews" "
Rating 8 - Good. 290 out of 1001 reviews" "
Rating 6 - Okay. 52 out of 1001 reviews" "
Rating 4 - Poor. 15 out of 1001 reviews" "
Rating 2 - Terrible. 13 out of 1001 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Might need ear plugs for the trains that pass within 50 yards of my window.
Stayed 1 night in Apr 2024

10/10 Excellent

Lindsey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The waterslide was awesome. It’s also nice to have a restaurant on-site.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Thenappan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly with a clean pool.
Stayed 1 night in Mar 2024

6/10 Okay

Vishal

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the bottom floor with a king bed suit and small kitchen area. We were right beside the side exit where I was able to park the car, across the hall from the pool and the ceilings were vaulted! The only issue we had was the ventilation in the pool area. My boys had chlorine cough every time we went to the pool. It would have been beneficial to crack a door especially when there were lots of people in the pool. Otherwise the staff was 5 stars! Waterslide was awesome! Breakfast was decent!
Stayed 2 nights in Mar 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jesse

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always sleep great and enjoy my stay here. Friendly staff and a great morning breakfast to start your day!
Stayed 1 night in Mar 2024

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Sharon

Travelled with family
Warm and inviting seating and entrances, wonderful staff and so helpful with any questions. Will definitely be returning there .
Stayed 5 nights in Mar 2024

8/10 Good

Sanjeev

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean, Friendly staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Erin

Stayed 1 night in Mar 2024

8/10 Good

mohammad a, santa barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff well trained centrally located properly
Stayed 5 nights in Mar 2024

10/10 Excellent

Rodney

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and cleanliness
Stayed 2 nights in Mar 2024

8/10 Good

Jeanine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that there is a fridge and microwave in the room.
Stayed 1 night in Mar 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We regularly stay here when visiting family the staff are always friendly and the service is excellent. We especially like Roberta at the front desk.
Stayed 2 nights in Mar 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

6/10 Okay

Donald

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Abdulkadir

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
clean and convenient..
Stayed 1 night in Feb 2024

10/10 Excellent

Robin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean rooms, nice staff, great pool
Stayed 2 nights in Feb 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Dan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exelent
Stayed 2 nights in Feb 2024

8/10 Good

Janine

Stayed 1 night in Feb 2024

10/10 Excellent

monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kellie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immediately around the hotel is mostly car dealerships. Amenities are abound if you drive but there isn't much that is walkable.
Stayed 3 nights in Feb 2024

10/10 Excellent

linda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Side
Stayed 1 night in Feb 2024

10/10 Excellent

Dallas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good...many options. The ppol was heatedbto a perfect temperature and the hot tub was really nice and hot. Could use a bit morepressure on the jets but it was great. The slide was really fun as well
Stayed 2 nights in Feb 2024

8/10 Good

Emilio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the jacuzzi in their room and the food for breakfast
Stayed 1 night in Jan 2024

8/10 Good

Sandeep

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Uugyghh
Stayed 1 night in Jan 2024

10/10 Excellent

Zemzem

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean

10/10 Excellent

Lana

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Very friendly staff!
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Theresa

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice but its the staff that make it such a nice experience. Both staff members at the front desk that I have spoken to were so kind and professional
Stayed 1 night in Dec 2023

10/10 Excellent

Asami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Stayed 1 night in Dec 2023

10/10 Excellent

Ajay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property magner was really helpful in giving a room close to parking lot and pool which made it easy to hande or 2 toddlers.
Stayed 1 night in Dec 2023

8/10 Good

Sachin

Travelled with family and small children
Liked: Cleanliness
Kids loved the slide and the indoor pool.
Stayed 1 night in Dec 2023

2/10 Terrible

Vivek

Stayed 1 night in Dec 2023

10/10 Excellent

Jamie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Wei Lu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Allan

Travelled with family
The staff were very friendly and personable with us and our two individuals with neuro-diverse needs. We do not often encounter that and it was very refreshing and encouraging to experience.
Stayed 2 nights in Dec 2023

10/10 Excellent

Honeylyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carrie in the reception desk is very friendly and welcoming. Amazing service. Room is clean and very spacious.
Stayed 1 night in Dec 2023

10/10 Excellent

Scott

Stayed 3 nights in Dec 2023

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

zhang

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Today is extremely weather, ferry stopped, i call him ,he said can't refund, it's not we fault, we won't recommend there .
Stayed 1 night in Dec 2023

10/10 Excellent

Tine

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Kenny

Stayed 3 nights in Dec 2023

10/10 Excellent

Michael, Langley

Liked: Cleanliness, staff & service, property conditions & facilities
Needed a room while moving and very happy with this place, pet surcharge a little steep, otherwise very good.
Stayed 1 night in Oct 2023