Kinnagoe Bay Beach

Hotel was nice , however the staff were less than helpful. Myself and my wife were unable to check in at 14:00 and refused an early check in ,that was requested months prior. When asked if we could use a space to change our clothes , we were told to use the disabled public bathroom. I am understanding that an early check in was not possible , however believe they could have been more helpful to provide a space for my wife to change other than a bathroom.