Search Shopping Hotels in Upstate New York

"Staff were horrible. Many of the customer were waiting due to overbooking. The staff there a lady and man, turned off the light and left without speaking to any of us. They were very nasty to one of the of the customers, and left."

"Room was not cleaned, I had to ask for fresh towels, there was no hand soap, and the shade was broken so I was in perpetual darkness. Also I asked for an extra comforter and they said they did not have any!! Not a do over."

"Room had dirt on the floor mold in the shower and the blinds don’t close all the way, in the lobby there was blood on the wall and stains on the couches/chairs "

"Decent property , respectful staff visited two times no issues"

"Old"

"Beautiful hotel, nice rooms. Everything was clean and stacked was super nice."

"All good "

"I booked the room that said it was handicapped accessible for two nights. When we got ready to go there it was definitely not. My sister was tired so we put here to bed. The bed was high and we had to lift her. I went down to the front desk to shorten my stay and get a refund for the second night. They did offer to move rooms but I declined as it was a struggle to get my sister into the bed and she was sleeping. Anyway, they said Expedia was who I needed to contact. Expedia then contacted the hotel and they denied my request. I do not normally leave reviews. But it you have a handicap travel or I would be a little concern."

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