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Burrstone Inn, Ascend Hotel Collection

3.0 star property
Hotel in New Hartford with free breakfast and fitness centre

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Photo gallery for Burrstone Inn, Ascend Hotel Collection

Meeting facility
Dinner served
Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Lobby

Popular amenities

  • Bar
  • Room service
  • Gym
The current price is £122
includes taxes & fees
10 Aug - 11 Aug

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(29 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Premium bedding
  • 312 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(22 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Premium bedding
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(45 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Premium bedding
  • 312 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
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About the area

Map
1777 Burrstone Rd, New Hartford, NY, 13413

What's nearby

  • Utica College - 8 min walk - 0.5 miles
  • Saranac Brewery - 5 min drive - 3.2 miles
  • Utica Memorial Auditorium - 5 min drive - 3.4 miles
  • Stanley Theater - 5 min drive - 3.4 miles
  • Utica Zoo - 6 min drive - 3.4 miles

Getting around

  • Utica Station - 6 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 57 min drive

Restaurants

  • ‪Subway - ‬4 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Pizza Boys - ‬14 min walk
  • ‪Applebee's Grill + Bar - ‬3 min drive

About this property

Burrstone Inn, Ascend Hotel Collection

Hotel in the business district
A free breakfast buffet, dry cleaning/laundry services and a bar are just a few of the amenities provided at Burrstone Inn, Ascend Hotel Collection. The on-site restaurant, Beer Garden, features children's meals and dinner. In addition to a gym and a 24-hour business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • An electric car charging station, a 24-hour front desk and a ballroom
  • Meeting rooms, a billiards/pool table and a computer station
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 100 rooms have comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Beer Garden

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3,792 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 35 per pet, per night, plus a one-off cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Utica
Holiday Inn Utica Hotel
Holiday Inn Utica Hotel New Hartford
Holiday Inn Utica New Hartford
Utica Holiday Inn
New Hartford Holiday Inn
Holiday Inn New Hartford Hotel New Hartford
Holiday Inn Utica
Burrstone Inn, Ascend Hotel Collection Hotel
Burrstone Inn, Ascend Hotel Collection New Hartford
Burrstone Inn, Ascend Hotel Collection Hotel New Hartford

Frequently asked questions

Does Burrstone Inn, Ascend Hotel Collection have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Burrstone Inn, Ascend Hotel Collection?

As of 23 Jul 2025, prices found for a 1-night stay for 2 adults at Burrstone Inn, Ascend Hotel Collection on 10 Aug 2025 start from £122.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Burrstone Inn, Ascend Hotel Collection pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 35 per pet, per night. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much is parking at Burrstone Inn, Ascend Hotel Collection?

Self-parking is free at this property.

What time is check-in at Burrstone Inn, Ascend Hotel Collection?

Check-in start time: 3 PM; check-in end time: 2 AM.

What time is check-out at Burrstone Inn, Ascend Hotel Collection?

Checkout is at 11:00 AM.

Where is Burrstone Inn, Ascend Hotel Collection located?

Situated in the business district, this hotel is within 1 mile (2 km) of Utica College, Charles A Gaetano Stadium and New Hartford Recreation Center. Mohawk Valley Health System - Marketing & Communications and Oneida County Historical Society are also within 3 miles (5 km).

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Burrstone Inn, Ascend Hotel Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 500 out of 1002 reviews
Rating 8 - Good. 313 out of 1002 reviews
Rating 6 - Okay. 99 out of 1002 reviews
Rating 4 - Poor. 51 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

It was a pleasant stay
Stayed 1 night in Jun 2025

10/10

What a wonderful hotel to stay at. The staff was so nice and sitting with them in the bar area they all acted like family. The food was good and karaoke on the Friday.
Stayed 1 night in Jul 2025

10/10

Very nice people the room very clean and comfortable the breakfast so good
Stayed 2 nights in May 2025

10/10

Friendly and speedy check in.
Stayed 2 nights in Jun 2025

10/10

Front desk clerk(Lauren) is very helpful and friendly! Our check-in was quick. We also enjoyed the karaoke at the bar 😊
Stayed 1 night in Jul 2025

10/10

Loved the bed, very sturdy mattress, no pain after sleeping on it. The bathroom and everything else was very clean. Staff is very friendly. The breakfast was good. Would stay there again if we come up again.
Stayed 1 night in Jun 2025

2/10

Would never stay again period
Stayed 1 night in Jul 2025

8/10

Decent hotel. Friendly staff, nice outdoor pool, usual hotel breakfast buffet. We did change rooms once, 1st room was very humid, maybe due to proximity to the pool. Second room was upstairs and 100% better. Would stay here again. Industrial park location which made for a quiet stay (weekend stay).
Stayed 1 night in Jul 2025

10/10

As always this is a pleasant hotel to stay at. Staff is great and location to my parents home remains unbeatable. One of the secured entrances didnt unlock when the keycard reader was engaged. That was a bit inconvenient but overall not a buzz killer.
Stayed 1 night in Jul 2025

4/10

This property looks beautiful but the hotel stinks. Our room smelled old and musty, my daughters allergies were so bad that she couldn't sleep. The breakfast was great. The pool was so dirty that the kids jumped in and back out very quickly.
Stayed 1 night in Jul 2025

8/10

The location in perfect where ever you want to go to Utica.
Stayed 1 night in May 2025

8/10

Property is at a convenient location. Lobby hasn’t changed in as long as I’ve been using this motel. Parking is plentiful and convenient. Room is clean and adequate. There is hardly any light in the room. I went to heat up my coffee but needed to get MY FLASHLIGHT to read CONTROLS.
Stayed 1 night in Jul 2025

10/10

The property was neat and clean. Staff was very friendly and helpful.
Stayed 1 night in May 2025

8/10

Nice clean roo. With helpful staff
Stayed 1 night in May 2025

10/10

Rooms were spacious and very clean. Every member of the staff I encountered was friendly and welcoming. Breakfast was excellent.
Stayed 2 nights in Apr 2025

10/10

Good
Stayed 1 night in Jun 2025

8/10

Check in and out was fine! Lobby furniture could be updated as well as new carpet. Overall the room was good.
Stayed 1 night in May 2025

10/10

Would stay here again
Stayed 1 night in Mar 2025

10/10

Really Nice stuff and easy stay breakfast area was nice and big and hotel is big
Stayed 2 nights in Jan 2025

10/10

Our check- was smooth and quick. Our room
Stayed 1 night in Apr 2025

8/10

Nice little story they didn’t have a party in the hallway, which made it a little uncomfortable going back-and-forth to the room
Stayed 1 night in May 2025

8/10

Quiet, clean and comfortable.
Stayed 1 night in Mar 2025

8/10

Terrible lighting in the room. The TV didn't work. The advertised free cookies were mostly absent. The breakfast was great! The food in the Beer Garden was terrific!
Stayed 2 nights in May 2025

10/10

It was quiet. Close to everything I needed. Very clean. Restaurant on site. Great breakfast options
Stayed 1 night in Apr 2025

10/10

Front desk is amazing. Loved my king bed.
Stayed 4 nights in Mar 2025