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"Friendly staff, excellent customer service"

"Excellent hotel, staff and facilities "

"I had a very lovely stay here, Jack and Alex W on the front desk where very helpful as well. The bar staff were fabulous as well, especially Maddie, who was very friendly. June in the breakfast room in the morning was very kind and polite as well. I stayed in one of the apartments across the car park which was very modern and had an area where you can cook. (Although I couldn’t see and frying or saucepans, I didn’t need to use any) but there was also a Nespresso coffee machine as well. There was also comfortable Air Conditioning/Heating which was controllable. There were also free bathroom amenities too. Would recommend to stay here."

"The front desk staff is very helpful and service is excellent. "

"Beautiful property, the spa is a wonderful place to relax. Breakfast was amazing!! And the staff is friendly and knowledgeable. Highly recommend! "

"Our bedroom was in the older part of the hotel, it was clean, the bed was very comfortable. The bathroom was very clean. Our room was quiet even though you are above some of the other parts of the hotel. Breakfast was very good with lots of choices. It was a very relaxing hotel with great staff, "

"Lovely hotel close to city centre. Staff were fantastic and very friendly. Room great and breakfast delicious. I hope to come back one day."

"Nice stay"

"We were travelling from Norwich to Chippenham for a funeral. We stayed overnight at this hotel and we recommend it it totally - great staff, great room, a bar to have a drink before we turned in. Next morning, a well cooked breakfast with plenty of choice - the whole stay met our needs perfectly"