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"Bed frame was very squeaky when sit on it. Front desk told me that its the same in the other remaining room which was true to my surprise. Room was muggy warm, needed to use a fan to cool down; window locked closed. Bathroom was missing a set of towels for 2nd person. Front desk was friendly trying to help. Buffet Breakfast was good though."

"It was a really cute stay for my birthday weekend The little touches from the pantry to the check in wine offered and the Madeline cakes hanging on the doors- and the room was so cute too. Little spa to use with an outdoor pool. Outdoor seating for a drink/ lunch at the brasserie. We had a pianist during dinner. Was a lovely stay"

"I was very impressed with The Lodge. It was easy to find, plenty of parking, reception staff were friendly and helpful. We booked two rooms, unfortunately one room had a smell to it, I think from a drain, hence 4 stars. Other than that the beds was massive, the rooms were clean and I would happily stay there again."

"Nice room good WiFi and breakfast. Great location "

"All the staff were incredibly helpful and friendly and it is perfect for pets."

"We were very disappointed with our stay and unfortunately will not be returning due to the service we received. While I was taking a short 15-minute break in the sauna, I left my toddler with my teenage daughter by the pool. My daughter was using her phone only to play a video for the toddler to keep her calm and distracted while waiting for me. A staff member told her not to use the phone, so she understood that photos were not allowed and put the phone away in the bag, facing only towards the toddler so she could continue watching the video. Despite this, she was approached again and told off, even though other adults around the swimming pool were openly using their phones without any issue. My daughter felt unfairly targeted and embarrassed. The staff were unsupportive, inconsistent, and lacked basic customer care. On top of this, the cleanliness standards were poor. The evening before, our toddler dropped fries under the table during dinner in the restaurant. The next morning at breakfast we were seated at the same table, and the fries from the previous night were still there. That says a lot about the level of cleaning and attention to hygiene."

"Well located hotel within walking distance from Salisbury Cathedral and the city centre.Comfortable room adequate for overnight stay. No parking space available on site so had to park in public car park. Would advise guests to remember to request a space"

"Overall a great stay, excellent breakfast. There were some plumbing issues in my room - it’s an older building."

"Lovely old hotel set in beautiful grounds. It was perfect for our weekend getaway with friends. The staff were really friendly and accommodating."