Title: Urban Park Apartments & Hotel by Misty Blue Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Urban Park Apartments & Hotel by Misty Blue Hotel Family-friendly hotel with free local area shuttle and fitness centre ![One Bedroom Apartment | In-room safe, individually decorated, desk, free WiFi](https://images.trvl-media.com/lodging/6000000/5680000/5670500/5670443/2acfdfa7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/6000000/5680000/5670500/5670443/9c0d2228.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/6000000/5680000/5670500/5670443/685b714a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/6000000/5680000/5670500/5670443/3653fbb7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 2 Bedrooms | View from room](https://images.trvl-media.com/lodging/6000000/5680000/5670500/5670443/0954a2c7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Urban Park Apartments & Hotel by Misty Blue Hotel offers a peaceful city retreat. Guests can unwind on the sunny terrace, work out at the gym, or swim in the outdoor pool. Enjoy free in-room WiFi and convenient services like dry cleaning, laundry, and babysitting. 7.4 Good ## Popular amenities - Room service - Gym - 24/7 front desk - Pool - Housekeeping - Laundry ## Room options ### Check availability for these dates Tonight [Nov 30 - Dec 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=5670443&PinnedHotelID=5670443&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=5670443&PinnedHotelID=5670443&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 1 - Dec 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=5670443&PinnedHotelID=5670443&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=5670443&PinnedHotelID=5670443&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=5670443&PinnedHotelID=5670443&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=5670443&PinnedHotelID=5670443&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=5670443&PinnedHotelID=5670443&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=5670443&PinnedHotelID=5670443&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Apartment, 2 Bedrooms | Private kitchen | Coffee/tea maker](https://images.trvl-media.com/lodging/6000000/5680000/5670500/5670443/4aee53fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms ### Highlights Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LCD TV 2 bedrooms Hairdryer Private bathroom - 646 sq ft - 2 bedrooms - City view - Sleeps 4 - 1 Double Bed OR 2 Single Beds ![One Bedroom Apartment | In-room safe, individually decorated, desk, free WiFi](https://images.trvl-media.com/lodging/6000000/5680000/5670500/5670443/2acfdfa7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Apartment ### Highlights Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LCD TV Separate bedroom Hairdryer Private bathroom - 269 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Double Bed OR 1 Single Bed ![In-room safe, individually decorated, desk, free WiFi](https://images.trvl-media.com/lodging/6000000/5680000/5670500/5670443/d7ff9b22.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio ### Highlights Individually decorated Air conditioning Connecting rooms available LCD TV Hairdryer Private bathroom Shower/bath combination Coffee/tea maker - 215 sq ft - City view - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Rooftop terrace](https://images.trvl-media.com/lodging/60000000/59820000/59812700/59812686/1b746085.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Premier Splendid Inn Umhlanga Umhlanga - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 79 reviews £64 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Umhlanga-Hotels-Premier-Splendid-Inn-Umhlanga.h59812686.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=12095&destination=uMhlanga&destType=MARKET&latLong=-29.737146,31.073635&searchId=2fc40037-ad30-4c8f-8a18-04d5021a784d&top_cur=GBP) Ad ![City view from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/60000000/59820000/59813400/59813354/e0db1825_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Premier Hotel Umhlanga Umhlanga - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 102 reviews £81 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Umhlanga-Hotels-Premier-Hotel-Umhlanga.h59813354.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=12095&destination=uMhlanga&destType=MARKET&latLong=-29.737146,31.073635&searchId=2fc40037-ad30-4c8f-8a18-04d5021a784d&top_cur=GBP) Ad ![Lobby lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/60000000/59190000/59185900/59185885/c06e6009_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Umhlanga Arch Umhlanga - Pool - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 126 reviews £84 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Umhlanga-Hotels-Hilton-Garden-Inn-Umhlanga-Arch.h59185885.Hotel-Information?chkin=2025-12-22&chkout=2025-12-23&rm1=a2®ionId=12095&destination=uMhlanga&destType=MARKET&latLong=-29.737146,31.073635&searchId=2fc40037-ad30-4c8f-8a18-04d5021a784d&top_cur=GBP) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/9000000/8410000/8407600/8407565/3cd027cf_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Road Lodge Umhlanga Ridge Umhlanga - Pool - Parking included - Free WiFi - Air conditioning 8.0 Very good 892 reviews £46 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Umhlanga-Hotels-Road-Lodge-Umhlanga-Ridge.h8407565.Hotel-Information?chkin=2025-12-2&chkout=2025-12-3&rm1=a2®ionId=12095&destination=uMhlanga&destType=MARKET&latLong=-29.737146,31.073635&searchId=2fc40037-ad30-4c8f-8a18-04d5021a784d&top_cur=GBP) Ad ![Property amenity](https://images.trvl-media.com/lodging/15000000/14680000/14677500/14677416/0314b94a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Umhlanga Cabanas Umhlanga - Pool - Kitchen - Parking included - Free WiFi 7.2 Good 30 reviews £84 includes taxes & fees 11 Dec - 12 Dec [](https://www.expedia.co.uk/Umhlanga-Hotels-Umhlanga-Cabanas.h14677416.Hotel-Information?chkin=2025-12-11&chkout=2025-12-12&rm1=a2®ionId=12095&destination=uMhlanga&destType=MARKET&latLong=-29.737146,31.073635&searchId=2fc40037-ad30-4c8f-8a18-04d5021a784d&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FUmhlanga-Hotels-Urban-Park-Apartments-Hotel-By-Misty-Blue-Hotel.h5670443.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FUmhlanga-Hotels-Urban-Park-Apartments-Hotel-By-Misty-Blue-Hotel.h5670443.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-29.71800%2C31.06627&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=bgiPZnP1mnoksSlpYupvWOSIQsw=) 60 Meridian Drive, Umhlanga, KwaZulu-Natal, 4001 #### What's nearby - Gateway Theatre of Shopping - 8 min walk - 0.5 miles - KwaZulu-Natal Sharks Board - 13 min walk - 0.7 miles - Umhlanga Hospital - 16 min walk - 0.9 miles - Ster-Kinekor Gateway - 16 min walk - 0.9 miles - Oceans Mall - 3 min drive - 1.6 miles #### Getting around - Durban (DUR-King Shaka Intl.) - 20 min drive #### Restaurants - ‪Old Town x Italy - ‬3 min walk - ‪Perk Up - ‬14 min walk - ‪Moto Cafè - ‬4 min walk - ‪Pizza Chicken Perfect - ‬7 min walk - ‪Nespresso Gateway - ‬14 min walk ## About this property ### Urban Park Apartments & Hotel by Misty Blue Hotel Family-friendly hotel near Umhlanga Rocks Beach You can look forward to a terrace, dry cleaning/laundry services and a gym at Urban Park Apartments & Hotel by Misty Blue Hotel. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre and babysitting. You'll also find perks such as: - An outdoor pool - Free self-parking - A free local area shuttle, a front desk safe and luggage storage - Free newspapers, meeting rooms and smoke-free property Room features All 95 individually decorated rooms have thoughtful touches such as air conditioning, as well as amenities such as free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with shower/bath combinations and free toiletries - LCD TVs with satellite channels - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Deluxe Room, Balcony, City View | Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/120000000/119720000/119719500/119719489/b2d3da68.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### UmhlangaApart Hotel umhlanga - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 3 reviews £33 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=119719489&PinnedHotelID=119719489&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/40000000/39640000/39634400/39634309/6e82143d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Teremok Lodge and Spa Umhlanga - Pool - Breakfast included - Spa - Pet-friendly 10 Exceptional 25 reviews £244 includes taxes & fees 5 Dec - 6 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=39634309&PinnedHotelID=39634309&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/19000000/18240000/18237600/18237515/40d20514.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Loggia B&B Umhlanga - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 11 reviews £66 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=18237515&PinnedHotelID=18237515&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Apartment, 3 Bedrooms, Beach View | Terrace/patio](https://images.trvl-media.com/lodging/11000000/10030000/10026500/10026478/c8e6ba4a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Pearls of Umhlanga Umhlanga - Pool - Kitchen - Washer - Dryer 6.6 4 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=10026478&PinnedHotelID=10026478&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; garden views ](https://images.trvl-media.com/lodging/4000000/3020000/3015100/3015058/9fd27567.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Umhlanga - Pool - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 370 reviews £83 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=3015058&PinnedHotelID=3015058&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/11000000/10430000/10427300/10427287/6faa27b8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Parade Hotel Durban Beachfront - Free WiFi - Air conditioning - Bar - Housekeeping 8.0 Very good 467 reviews £39 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=10427287&PinnedHotelID=10427287&HadPinnedHotel=true®ionId=-1&adults=2) ![Shower, free toiletries, towels](https://images.trvl-media.com/lodging/5000000/4280000/4279400/4279348/1084e8c0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tariman INN Umhlanga - Pool - Parking included - Free WiFi - Air conditioning 7.0 Good 34 reviews £51 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=4279348&PinnedHotelID=4279348&HadPinnedHotel=true®ionId=-1&adults=2) ![City view from property](https://images.trvl-media.com/lodging/60000000/59820000/59813400/59813354/99efe7c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Premier Hotel Umhlanga Umhlanga - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 102 reviews £81 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=59813354&PinnedHotelID=59813354&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) from 7:00 AM to 2:30 PM on request - Free area shuttle up to 10 km - Free self parking on site - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - A restaurant ### Things to do - Gym - Outdoor pool ### Family friendly - Babysitting - Free area shuttle - Laundry facilities - Living room - Outdoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - 24-hour business centre - Conference centre - Meeting rooms ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking ### More - Built in 2012 - Smoke-free property ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - LCD TV with satellite channels ### Food and drink - Coffee/tea maker - Limited room service ### More - Air conditioning - Connecting rooms available - Desk - Individual decor - Living room - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 10:00 PM Minimum check-in age - 18 ### Check-out Check-out before 10 AM Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: ZAR 400 per person (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a security system If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation. ### Property is also known as Cities Hotel Cities Three Three Cities Three Cities Hotel Three Cities Urban Park Three Cities Urban Park Hotel Three Cities Urban Park Hotel Umhlanga Three Cities Urban Park Umhlanga Urban Park Hotel Urban Park Three Cities aha Urban Park Hotel aha Hotel aha Urban Park Urban Park Hotel Apartments Misty Blue Hotels Umhlanga Urban Park Hotel Apartments Misty Blue Hotels Urban Park Misty Blue Hotels Urban Park Apartments Hotel Misty Blue Hotel Umhlanga Urban Park Apartments Hotel Misty Blue Hotel Urban Park Misty Blue Umhlanga Hotel Urban Park Apartments & Hotel by Misty Blue Hotel Umhlanga Umhlanga Urban Park Apartments & Hotel by Misty Blue Hotel Hotel Hotel Urban Park Apartments & Hotel by Misty Blue Hotel Urban Park Apartments & Hotel by Misty Blue Hotel Umhlanga Urban Park Misty Blue Three Cities Urban Park Hotel Spa Urban Park Hotel Apartments by Misty Blue Hotels aha Urban Park Hotel Spa Urban Park Apartments & Hotel by Misty Blue Hotel Hotel Urban Park Apartments & Hotel by Misty Blue Hotel Umhlanga Urban Park Apartments & Hotel by Misty Blue Hotel Hotel Umhlanga ## Frequently asked questions ### Does Urban Park Apartments & Hotel by Misty Blue Hotel have a pool? > Yes, this property has an outdoor pool. ### Is Urban Park Apartments & Hotel by Misty Blue Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Urban Park Apartments & Hotel by Misty Blue Hotel? > Self-parking is free at this property. ### What time is check-in at Urban Park Apartments & Hotel by Misty Blue Hotel? > Check-in start time: 2:00 PM; check-in end time: 10:00 PM. ### What time is check-out at Urban Park Apartments & Hotel by Misty Blue Hotel? > Checkout is at 10 AM. ### Does Urban Park Apartments & Hotel by Misty Blue Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs 7:00 AM-2:30 PM on request. A fee of ZAR 400 per person applies. ### Where is Urban Park Apartments & Hotel by Misty Blue Hotel located? > This family-friendly uMhlanga hotel is within a 15-minute walk of Gateway Theatre of Shopping, Ster-Kinekor Gateway and KwaZulu-Natal Sharks Board. Oceans Mall and Umhlanga Hospital are also within 2 miles (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Urban Park Apartments & Hotel by Misty Blue Hotel Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 52 8 - Good 54 6 - Okay 28 4 - Poor 14 2 - Terrible 18 ### 8.0/10 Cleanliness ### 7.4/10 Staff & service ### 8.6/10 Amenities ### 7.8/10 Property conditions & facilities ### 5.6/10 Eco-friendliness ### 2/10 Terrible #### Suhail 16 Sept 2021 Disliked: Staff & service Hi , I am very upset because I booked a room for Friday the 3rd of September at urban park, but urban park hotel is closed. I can’t understand why Expedia would allow me to book a room at urban park when they are closed. I would like a refund for the room I booked! It is unacceptable and unprofessional of Expedia to do that! ##### Suhail Stayed 1 night in Sep 2021 ### 2/10 Terrible #### Verified traveller 6 Sept 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Do not book! The hotel is closed and bookings are still being accepted, had arrived to the hotel to find everything removed from the lobby. ##### Verified traveller Stayed 1 night in Sep 2021 ### 6/10 Okay #### Stephen 8 Jul 2021 Liked: Staff & service Disliked: Property conditions & facilities #### Disappointing Due to Covid this hotel is taking strain. The room was clean and comfortable but maintenance has not been happening due to the impact of Covid. Sad because we have enjoyed staying here before. The restaurant has been closed since Covid so no breakfast available. ##### Stephen Stayed 1 night in Jun 2021 ### 4/10 Poor #### Verified traveller 3 Jun 2021 Liked: Property conditions & facilities, room comfort #### Experience at urban park Lifts where out of order -check in person was kind to give closer available room. Room was really difficult to find with no proper directions and lifts not working bearing in mind there is also a residential apartments in the building took approx 20mins to find room. Had to go down and ask for towels and glassware which came after calling from room to find out 30mins later. No two pin plug in room after being assured there was one. Service and experience definitely matched the price - low, however expected more from a huge establishment. ##### Verified traveller Stayed 1 night in Jun 2021 ### 2/10 Terrible #### Verified traveller 19 Oct 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible stay. The overall stay was horrible. The apartment was filthy, there were towels in the bathrooms. The room was next to a very noisy road.. we couldn’t get a wink of sleep. The stove was broken and the fridge was not working. Really nothing good about this place ##### Verified traveller Stayed 1 night in Oct 2020 ### 8/10 Good #### Sibongiseni 30 Sept 2020 Liked: Staff & service, room comfort #### You can do better. I have seen it. Overall my stay was comfortable. It is beautiful hotel with modern décor. I have stayed here before. However there were a few maintenance issues that need attention. The room I was in (405), the basin mixer leaks onto surface when turned on, causing damage to the cabinet and pieces falling off. The shower does not close easily. The main door lock had to be replaced on 1st day. The balcony sliding door jams halfway on opening. One morning we had shower on a different in a different room due to maintenance issues on the water on our floor. Also, I had to ask at reception to have someone remove garbage from the parking entrance that was lying there for 2 days. ##### Sibongiseni Stayed 3 nights in Sep 2020 ### 2/10 Terrible #### Tania 29 Sept 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Our stay was terrible , from the moment we arrived. The apartment is run down and filthy. Service is terrible. The so called "apartment" had not been cleaned. The room was not ready to check in to at 3pm. The apartment is run down and has not been maintained. The pictures shared on the site is not what it looks like in reality. So very disappointing. Really put a damper on our holiday. Would not recommend it ! ##### Tania Stayed 3 nights in Sep 2020 ### 2/10 Terrible #### Nerissa 21 Sept 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort So my fiance and I booked to stay at the hotel for 5 nights. Upon arrival we were greeted at reception and given our room key. I asked for a porter which never arrived. We had to carry all our luggage. Get to the room and it's the wrong room, I booked and paid for a one bedroom apartment but was given a aturio ##### Nerissa Stayed 5 nights in Sep 2020 ### 4/10 Poor #### Nosipho 14 Sept 2020 Disliked: Cleanliness, staff & service, room comfort #### Bad bad Nor soo good please dont be fooled by pictures from the long waiting in reception to getting into not so clean room on arrival tried not to be dramatic bad smell in the toiler not so clean bedding until we found a glass with an old drink rusty and we had rash thrme next morning thats when i asked the receptionist to change us into another room.no iron was even offered when we had to rush somewhete we were told we need ti wait for 8 to be assisted... ##### Nosipho Stayed 2 nights in Sep 2020 ### 4/10 Poor #### Chelsea 13 Sept 2020 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort I have stayed here before and my experience was okay for the most part. This time, for the first two days I wasn’t given a towel. I couldn’t call down to reception as they don’t leave the contact numbers visible. I am guessing this is due to covid but they can give their guests I piece of paper with contact numbers. There was no hand sanitizer at any of the elevator buttons. When I got there, I got to my floor and got out out of the lift I was greeted with a broken chair which remained there for the duration of my stay and the carpets were all stained. I am guessing that they are financially struggling at this time but the fact that simple ##### Chelsea Stayed 3 nights in Sep 2020 ### 4/10 Poor #### Verified traveller 13 Jul 2020 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Extra Tourism levy to pay The check in precess was fine, the room was clean, but I can't adjust the air condition. The water was not hot enough for shwer. After I had check out, the reception ask me for R7 tourism levy, which should be include in the room fee. It was the first time I have to pay extra levy with Hotel.com ##### Verified traveller Stayed 1 night in Jul 2020 ### 8/10 Good #### Gomotsegang 17 Mar 2020 Liked: Cleanliness, property conditions & facilities, room comfort All was great but staff was not always willlong and friendly ##### Gomotsegang Stayed 4 nights in Mar 2020 ### 8/10 Good #### Verified traveller 3 Jan 2020 Liked: Staff & service, room comfort I flew in for a party,so I booked late at night as my arrangement to stay with a friend fell flat :got them after midnight,they couldn’t find your booking I had to charge my phone (battery had died),then send confirmation by email whilst feeling cold at reception I went to my room (only snag:not clean under the bed!)around 1am,and left @7am:basically just needed a bed to sleep Was I supposed to have been charged a full day rate? ##### Verified traveller Stayed 1 night in Dec 2019 ### 2/10 Terrible #### Verified traveller 27 Dec 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cockroach Infestation! Since the hotel has been taken over by Misty Blue the condition is disgusting. We arrive at 11pm after our flight was delayed, only to be told they can’t find out booking and then the guy at reception takes us to an apartment that Had cockroaches running around. We requested a refund and booked at the Town Lodge across the street! ##### Verified traveller Stayed 2 nights in Dec 2019 ### 2/10 Terrible #### Dawn 18 Dec 2019 Disliked: Cleanliness, staff & service, property conditions & facilities #### Disappointed The place was terribly dirty. The corridors the lift .......it was bad. I have stayed in the place few times before but my last visit was not a pleasant one. I was put in room 113 which had a leaking roof in the toilet and I was moved to a different room on the 4th floor and this floor was filthy for the entire duration of my stay. The lift was a problem it was super slow.....The couche in the lounge had a very ugly odour, like it has been used as a bed. One of the days I was told by very disrespectful security to park my car on the street because the hotel parking was full. Overall i was not happy. ##### Dawn Stayed 3 nights in Dec 2019 ### 6/10 Okay #### Verified traveller 6 Dec 2019 Disliked: Cleanliness, property conditions & facilities, room comfort Please put a 2 point plug in the room. Please make sure the room do have cups for tea and coffee. ##### Verified traveller Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Thulani 9 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### excellent it was amazing ##### Thulani Stayed 1 night in Sep 2019 ### 4/10 Poor #### mongezi 6 Sept 2019 #### Misty crap Second time staying here (room 210) diffrent room same problem worn out old towels that are torn Brown mildew in bathroom ##### mongezi Stayed 1 night in Sep 2019 ### 2/10 Terrible #### Tania 22 Jul 2019 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service Not impressed with noise levels next to my room. Had to report them to management but it just continued. This is unacceptable behaviour and should not be allowed at such an upmarket hotel group. ##### Tania Stayed 1 night in Jul 2019 ### 8/10 Good #### heath 15 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very convenient ##### heath Stayed 3 nights in Jun 2018 ### 10/10 Excellent #### Mia 13 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Stay It was wonderful - Thank you ##### Mia Stayed 1 night in May 2019 ### 6/10 Okay #### mongezi 3 Apr 2019 Disliked: Cleanliness, staff & service, room comfort #### half ass hotel bathroom facility in room had black mold all over restaurant staff and manager on duty very poor food came out wrong their chef doesnt know the difference betwen medium and well done waitress forgot my side dish ##### mongezi Stayed 2 nights in Mar 2019 ### 8/10 Good #### Verified traveller 9 Feb 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location. Very safe. Nice restaurant on premises. ##### Verified traveller Stayed 4 nights in Feb 2019 ### 8/10 Good #### Verified traveller 31 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very convenient for business - location wise. ##### Verified traveller Stayed 28 nights in Nov 2018 ### 6/10 Okay #### Verified traveller 28 Nov 2018 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our room had an interleading door. You could hear everything in the room next door, There was a very loud group of guests next door so we were moved to another room. This was better but also had an interleading door and you could clearly hear the football match on the TV in the next room. ##### Verified traveller Stayed 1 night in Nov 2018 ## Expedia's Latest Trends ### Hotels > [The Palace of the Lost City at Sun City Resort](https://www.expedia.co.uk/Sun-City-Hotels-The-Palace-Of-The-Lost-City-At-Sun-City-Resort.h392096.Hotel-Information) > > [Mabula Game Lodge](https://www.expedia.co.uk/Bela-Bela-Hotels-Mabula-Game-Lodge.h1559026.Hotel-Information) > > [Tsala Treetop Lodge](https://www.expedia.co.uk/Plettenberg-Bay-Hotels-Tsala-Treetop-Lodge.h1030430.Hotel-Information) > > [Lush Private Game Lodge](https://www.expedia.co.uk/Pilanesberg-National-Park-Hotels-Lush-Private-Lodge.h24940930.Hotel-Information) > > [The Kingdom Resort](https://www.expedia.co.uk/Moses-Kotane-Hotels-The-Kingdom-Resort.h6792618.Hotel-Information) > > [Glen Afric Country Lodge](https://www.expedia.co.uk/Broederstroom-Hotels-Glen-Afric-Country-Lodge.h27136993.Hotel-Information) > > [Gondwana Game Reserve](https://www.expedia.co.uk/Mossel-Bay-Hotels-Gondwana-Game-Reserve.h4145102.Hotel-Information) > > [Aha Makalali Private Game Reserve](https://www.expedia.co.uk/Hoedspruit-Hotels-Aha-Makalali-Private-Game-Reserve.h2343567.Hotel-Information) > > [Ivory Tree Game Lodge](https://www.expedia.co.uk/Pilanesberg-National-Park-Hotels-Ivory-Tree-Game-Lodge.h5994597.Hotel-Information) > > [Kariega Game Reserve - Main Lodge](https://www.expedia.co.uk/Kenton-On-Sea-Hotels-Kariega-Game-Reserve-Main-Lodge.h4576469.Hotel-Information) > > [Margate Beach Club](https://www.expedia.co.uk/Margate-Hotels-Margate-Beach-Club.h9458217.Hotel-Information) > > [Rhino Ridge Safari Lodge](https://www.expedia.co.uk/Hlabisa-Hotels-Rhino-Ridge-Safari-Lodge.h9401037.Hotel-Information) > > [Kwa Maritane Self-Catering Chalets](https://www.expedia.co.uk/Pilanesberg-National-Park-Hotels-Kwa-Maritane-Self-Catering-Chalets.h22471915.Hotel-Information) > > [Inverdoorn Private Game Reserve](https://www.expedia.co.uk/Breede-River-Hotels-Inverdoorn-Private-Game-Reserve.h3131643.Hotel-Information) > > [Park Inn by Radisson Polokwane](https://www.expedia.co.uk/Polokwane-Hotels-Park-Inn-By-Radisson-Polokwane.h17771611.Hotel-Information) > > [Hartford House](https://www.expedia.co.uk/Mooirivier-Hotels-Hartford-House.h27344764.Hotel-Information) > > [The Cabanas Hotel at Sun City Resort](https://www.expedia.co.uk/Sun-City-Hotels-The-Cabanas-Hotel-At-Sun-City-Resort.h9459.Hotel-Information) > > [Sanbona Wildlife Reserve](https://www.expedia.co.uk/Barrydale-Hotels-Sanbona-Wildlife-Reserve.h1155735.Hotel-Information) > > [Garden Route Game Lodge](https://www.expedia.co.uk/Albertinia-Hotels-Garden-Route-Game-Lodge.h2917158.Hotel-Information) > > [Pumba Private Game Reserve](https://www.expedia.co.uk/Grahamstown-Hotels-Pumba-Private-Game-Reserve.h2319463.Hotel-Information) > > [Mhondoro Safari Lodge & Villa](https://www.expedia.co.uk/Vaalwater-Hotels-Mhondoro-Safari-Lodge-Villa.h11522151.Hotel-Information) > > [Vuyani River Lodge](https://www.expedia.co.uk/Hoedspruit-Hotels-Vuyani-Tented-Camp-All-Inclusive.h57157744.Hotel-Information) > > [Vuyani Safari Lodge](https://www.expedia.co.uk/Hoedspruit-Hotels-Vuyani-Safari-Lodge-All-Inclusive.h36961786.Hotel-Information) > > [Aquila Private Game Reserve & Spa](https://www.expedia.co.uk/Touws-River-Hotels-Aquila-Private-Game-Reserve-Spa.h6347327.Hotel-Information) > > [Kwa Maritane Bush Lodge](https://www.expedia.co.uk/Pilanesberg-National-Park-Hotels-Kwa-Maritane-Bush-Lodge.h526966.Hotel-Information) > > [Sebatana Private Reserve](https://www.expedia.co.uk/Vaalwater-Hotels-Sebatana-Private-Reserve.h32459379.Hotel-Information) > > [The Cascades Hotel at Sun City Resort](https://www.expedia.co.uk/Sun-City-Hotels-The-Cascades-Hotel-At-Sun-City-Resort.h9515.Hotel-Information) > > [Tshukudu Bush Lodge](https://www.expedia.co.uk/Pilanesberg-National-Park-Hotels-Tshukudu-Bush-Lodge.h1201423.Hotel-Information) > > [Sun City Hotel and Casino](https://www.expedia.co.uk/Sun-City-Hotels-Soho-Hotel-Casino-At-Sun-City-Resort.h527184.Hotel-Information) > > [Woodbury Tented Camp - Amakhala Game Reserve](https://www.expedia.co.uk/Sidbury-Hotels-Woodbury-Tented-Camp-Amakhala-Game-Reserve.h9642577.Hotel-Information)