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Expedia-verified reviews
Excellent!
4.3 of 5 guest rating
Room type Options Nightly price Book
Superior Luxury Family Room
495 square feet
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Other room types
Superior Suite
947 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Junior Suite
753 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Luxury Twin Room
387 square feet
2 Single Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Luxury Room
495 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Paraplegic Room
484 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Luxury Pool Facing Room
548 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Family-friendly hotel with 3 restaurants and full-service spa

Popular property highlights

Breakfast included
Free WiFi
Outdoor pool
Business centre
Laundry facilities

Location

This family-friendly Sun City hotel is within a 15-minute walk of Lost City and The Valley of Waves. The Gary Player Golf Course is 1.1 mi (1.7 km) away.

Hotel features

Along with 3 restaurants, this hotel has a full-service spa and a golf course. Free buffet breakfast is provided, as well as free WiFi in public areas, a free airport shuttle and a free casino shuttle. Additionally, a casino, free water park access and an outdoor pool are on-site.

Room amenities

All 335 rooms offer free WiFi, 24-hour room service and TVs with cable channels. Other amenities available to guests include minibars, separate bathtubs and showers and coffee/tea makers.

Languages Spoken

  • English

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The Palace of the Lost City at Sun City Resort

Sun City Resort, Sun City, North West 0316

Renovations & Closures

The property will be renovating from 01 January 2019 until 31 December 2019 (completion date subject to change). The following areas are affected:

  • Selected guestrooms

The property will be renovating from 12 August 2019 until 16 August 2019 (completion date subject to change). The following areas are affected:

  • One of the dining venues
  • Dining venue
  • Golf course

The following facilities will be closed from 02 June 2019 until 01 July 2019 (dates subject to change):

  • Swimming pool
  • One of the swimming pools

The following facilities are closed seasonally every year. They will be closed from 08 July until 05 August:

  • Water park

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, The Palace of the Lost City at Sun City Resort features a golf course and a complimentary water park. Dining is available at one of the hotel's 3 restaurants, and guests can grab a coffee at one of the 3 coffee shops/cafés. The property also has a nearby corner/local shop. Guests can unwind with a drink at one of the hotel's bars, which include A poolside bar and A bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business centre. This luxury hotel also offers a casino, an outdoor pool and a kid's pool. A roundtrip airport shuttle (available 24 hours) and An area shuttle are complimentary for guests. Parking is available on-site at a surcharge.

The Palace of the Lost City at Sun City Resort has designated areas for smoking.

  • Lazy river
  • Waterslide
  • Bar/lounge
  • Lift
  • Free airport transport
  • 24-hour front desk
  • Poolside bar
  • Business centre
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Outdoor pool
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Conference centre
  • Shopping on site
  • Designated smoking areas
  • Pool umbrellas
  • Outdoor tennis courts - 2
  • Total number of rooms - 335
  • Number of floors - 8
  • Number of buildings/towers - 1
  • Golf course on site
  • Casino
  • Designated smoking areas (fines apply)
  • Full-service spa
  • Free water park access
  • Free breakfast
  • Conference space
  • Billiards or pool table
  • Spa treatment room(s)
  • Grocery/convenience store
  • Tours/ticket assistance
  • Meeting rooms
  • Free WiFi
  • Pool sunloungers
  • Steam room
  • Sauna
  • Babysitting or childcare (surcharge)
  • Health club
  • Number of coffee shops/cafes - 3
  • Children's club (surcharge)
  • Nightclub
  • Supervised childcare/activities (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • Free area shuttle
  • Spa services on site
  • Number of restaurants - 3
  • Laundry facilities
  • Arcade/game room
  • Wedding services
  • Garden
  • Multilingual staff
  • Free casino shuttle
  • Free newspapers in lobby

Family Friendly Amenities

  • Family Property
  • Free water park access
  • Outdoor pool
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts -2
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English

Parking

Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

The Palace of the Lost City at Sun City Resort offers 335 forms of air-conditioned accommodation with minibars and a safe. Televisions come with cable channels. Bathrooms include a separate bath and shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Free newspaper
  • Air conditioning
  • Minibar
  • Free WiFi
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room childcare (surcharge)
  • Phone
  • Turndown service
  • Desk
  • Ceiling fan
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Number of bathrooms - 1
  • Separate bathtub and shower
  • Television
  • Cable TV service
  • Room service (24 hours)

Where to Eat

A complimentary buffet breakfast is served each morning between 6:30 AM and 11 AM.

Crystal Court – This restaurant specialises in international cuisine and serves breakfast and dinner. Reservations are required.

The Grill Room – Overlooking the garden, this steakhouse specialises in international cuisine and only serves dinner. Reservations are required. Open daily.

Plume – This fine-dining restaurant specialises in French cuisine and only serves dinner. Reservations are required. Open selected days.

Tusk Bar & Lounge – This piano bar specialises in African cuisine and only serves light fare. Open daily.

Bocado – This poolside restaurant specialises in Mediterranean cuisine and only serves light fare. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Things to Do

Guests can experience the thrill of a safari, and enjoy recreation facilities including a golf course, outdoor tennis courts and a health club. An outdoor pool and a children's pool are on site. Other recreational amenities include a complimentary water park, a lazy river and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours on site
  • Game drive on site
  • Safari on site
  • Miniature golf on site
  • Golfing on site
  • Hiking/biking trails on site
  • Archery on site
  • Waterskiing on site
  • Motor boating on site
  • Mountain biking on site
  • Parasailing on site
  • Ziplining on site
  • Playground on site
  • Segway rental/tour on site
  • Boat tours on site
  • Personal motorised watercraft on site
  • Game viewing on site

Spa Services

The Royal Salon has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

  • Deep tissue massage
  • Outdoor treatment areas
  • Reflexology
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

No rollaway/extra beds available

No cots (infant beds) available

No pets or service animals allowed

Union Pay

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: ZAR 65 per night
  • Valet parking fee: ZAR 65 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Palace Lost City Hotel Sun City
  • Palace Lost City Hotel
  • Palace Lost City Sun City
  • Palace Lost City
  • The Palace Of The Lost City Hotel Sun City
  • The Palace Of Lost City
  • Palace Lost City Sun City Resort
  • Palace Lost Resort
  • Palace Lost
  • The Palace of the Lost City

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Reservations are required for golf tee times and massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets or service animals are allowed at this property.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

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