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The Estuary Hotel and Spa

Photo gallery

Featured image
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Balcony
In-room safe, desk, bed sheets

Overview of The Estuary Hotel and Spa

The Estuary Hotel and Spa

3 out of 5

3.9/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationBeaver Creek Coffee Estate8 min drive
  • Popular LocationGlenmore Beach9 min drive
  • Popular LocationClearwater Trails13 min drive
  • AirportMargate (MGH)29 min drive

Choose dates to view prices

About this area

Port Edward

Located in Port Edward, The Estuary Hotel and Spa is in the entertainment district and on the waterfront. Beaver Creek Coffee Estate and Clearwater Trails are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Umtamvuna Nature Reserve. Travelling with kids? Consider Wild Waves Water Park and Riverbend Crocodile Farm. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ziplining nearby.
Popular Location

What's nearby

  • Wild Coast Sun Casino - 8 min drive
  • Beaver Creek Coffee Estate - 8 min drive
  • Glenmore Beach - 9 min drive
  • Wild Waves Water Park - 10 min drive
  • Clearwater Trails - 13 min drive

Getting around

  • Margate (MGH) - 29 min drive

Restaurants

  • Fish Eagle Restaurant — 1 min walk
  • The Fish Eagle Restaurant - 4 min walk
  • Mac Bananas - 7 min drive
  • Dolphin Pub & Grill - 7 min drive
  • Nightingale - 8 min drive

About this property

The Estuary Hotel and Spa

Family-friendly hotel with full-service spa and free breakfast
A full-service spa, a restaurant and an outdoor pool are available at this hotel. English breakfast is free. Additionally, a bar/lounge, a poolside bar and a conference centre are on-site. All 44 rooms boast deep soaking bathtubs, and offer balconies and sitting areas. Fridges and room service are standard, as are TVs with satellite channels.
The Estuary Hotel and Spa offers 44 forms of accommodation with a safe and complimentary bottles of water. Rooms open to balconies. This accommodation offers separate sitting areas. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers.

Satellite televisions are provided. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa at The Estuary has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Parking and public transport

  • No on-site parking available
  • Free beach shuttle

Food and drink

  • Free English breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Billiards/pool table
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Playground

Family friendly

  • Free babysitting/childcare
  • Free children's club
  • Free supervised childcare/activities
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge

Conveniences

  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Turndown service
  • Wedding services

Languages spoken

  • Afrikaans
  • English
  • Zulu

Business services

  • Conference centre
  • Meeting rooms 4

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

Outdoor space

  • Balcony

More

  • Desk
  • Phone
  • Safe
  • Separate sitting area
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: ZAR 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the spa without adult supervision

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Estuary Hotel Port Edward
Estuary Hotel
Estuary Port Edward
The Estuary Hotel Spa
The Estuary Spa Port Edward
The Estuary Hotel and Spa Hotel
The Estuary Hotel and Spa Port Edward
The Estuary Hotel and Spa Hotel Port Edward

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 13 out of 36 reviews
5 - Excellent 36%
Rating 4 - Good. 14 out of 36 reviews
4 - Good 39%
Rating 3 - Okay. 5 out of 36 reviews
3 - Okay 14%
Rating 2 - Poor. 2 out of 36 reviews
2 - Poor 6%
Rating 1 - Terrible. 2 out of 36 reviews
1 - Terrible 6%

3.7/5

Cleanliness

3.8/5

Staff & service

3.0/5

Amenities

3.7/5

Property conditions & facilities

3/5 Okay

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Nice setting, not much to do....
1st Room allocated - Aircon did not work. 2nd room was lovely. We had poor internet service. Both breakfast meals we had to ask for some of the food that was on the menu but not served. Servings were generous.
Stayed 2 nights in Feb 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2020

3/5 Okay

Travelled with family
Disliked: Room comfort
Disappointing
The breakfast was not nice and wifi was very weak.
Stayed 5 nights in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

2/5 Poor

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Horrible experience
Had to move rooms 3-times, The 1st was absolutely filthy which they agreed with us. 2nd, had insect poo falling through the ceiling messing the bedding etc which they couldnt fix an had to move us to the 3rd which had fresh paint smell clogging drains etc, had to just live this experience out
Stayed 2 nights in Jan 2020