At Roc Eleven Residence, you can look forward to a beach bar, a poolside bar and a rooftop terrace. With a nearby private beach, free beach cabanas and beach massages, this apartment is the perfect place to soak up some sun. Treat yourself to a massage at the on-site spa. Enjoy on-site activities, such as beach yoga and beach volleyball. Free in-room WiFi is available to all guests, along with a garden and 2 hot tubs.
Located in Zama, a neighbourhood in Tulum, Roc Eleven Residence is in the entertainment district and near a private beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and Holistika Art Walk are also worth visiting. Relax and indulge in the area's health/beauty spas, or seek out an adventure with hiking/biking trails, rock climbing and ziplining nearby. Visit our Tulum travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Roc Eleven Residence
Spend the day catching some rays at Roc Eleven Residence's private white sand beach, relaxing by one of the apartment building's 2 indoor swimming pools, or pampering yourself at the full-service spa. Each apartment boasts a heated floor (bathroom) and offers free WiFi and a kitchen. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences, such as a dining area and a sitting area. Change of towels is available on request.
Roc Eleven Residence offers 17 air-conditioned accommodations with minibars and complimentary slippers. This accommodation offers separate sitting areas. Beds feature down duvets. Accommodation at this 3-star apartment has kitchens with microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and hairdryers.
Guests can surf the web using complimentary wireless Internet access. 40-inch Smart televisions come with premium digital channels and pay-per-view films. Additionally, rooms include a ceiling fan and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
2 indoor swimming pools and 2 hot tubs are on site.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the apartment's full-service spa. Services include massages. The spa is open daily.
White sand private beach (direct access) (5.5 kilometres away)
Beach loungers
Beach shuttle (surcharge)
Beach towels
Beach umbrellas
Beachside massages
Free beach cabanas
Free beach club nearby
Pool/Spa
2 hot tubs
2 indoor pools
Access to nearby outdoor pool
Beachside massages
Fenced pool
Free pool cabanas
Full-service spa
Pool umbrellas
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle on request for a surcharge
Beach shuttle (surcharge)
Free valet parking on site
Limited on-site valet parking
Wheelchair-accessible parking and van parking available
Onsite parking options include a garage
Kitchen
Blender
Griddle
Microwave
Paper towels
Toaster
Dining
A beach bar
A poolside bar
Champagne service
Couples/private dining
Minibar
Private picnics
Bedrooms
Bedsheets provided
Down comforter
Bathroom
Hair dryer
Heated bathroom floor
Rainfall showerhead
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Towels provided
Living spaces
Communal living room
Separate dining area
Separate sitting area
Window screens
Entertainment
40-inch Smart TV with premium digital channels
Pay films
Outdoor areas
Garden
Rooftop terrace
Walkway to water
Comfort
Air conditioning
Ceiling fan
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
In-room accessibility
Lift
Low-height door lock
Pool access ramp on site
Valet for wheelchair-equipped vehicles
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair-width doorways
Designated smoking areas (fines apply)
Services and conveniences
24-hour front desk
Blackout drapes
Change of bedsheets (on request)
Change of towels on request
Concierge services
Daily housekeeping
Luggage storage
Proposal/romance packages
Tour and ticket assistance
Location highlights
In a shopping district
In a village
In an entertainment district
Near a health/beauty spa
Things to do
Beach volleyball
Beach yoga
Bicycle rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Outdoor pool (guest access) nearby
Rock climbing nearby
Theme park nearby
Ziplining nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
17 units
Bed sheets changed on request
Garden
Towels (changed on request)
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 1 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: USD 210 per vehicle (return, maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Roc Eleven Residence Tulum
Roc Eleven Residence Apartment
Roc Eleven Residence Apartment Tulum
Frequently asked questions
Does Roc Eleven Residence have a pool?
Yes, this property has 2 Indoor pools and outdoor pool access.
Is Roc Eleven Residence pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Roc Eleven Residence?
Valet parking is free at this property.
What time is check-in at Roc Eleven Residence?
Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Roc Eleven Residence?
Checkout is at noon.
Does Roc Eleven Residence provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 210 per vehicle applies.
Where is Roc Eleven Residence located?
With direct access to the beach, this Zama apartment building is in the entertainment district and within 3 mi (5 km) of Jaguar Park, Tulum Mayan Ruins and Tulum Beach. Playa Paraiso is 2.9 mi (4.6 km) away.
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