Title: Palais Aldea Zama Tulum by Casago Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=104441774&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Palais Aldea Zama Tulum by Casago Apartment with free parking, near Tulum National Park ## Photo gallery for Palais Aldea Zama Tulum by Casago ![Exterior - Palais Aldea Zama Tulum by Casago (Tulum)](https://images.trvl-media.com/lodging/105000000/104450000/104441800/104441774/47032d1c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Studio | In-room safe, free WiFi, bed sheets - Palais Aldea Zama Tulum by Casago (Tulum)](https://images.trvl-media.com/lodging/105000000/104450000/104441800/104441774/e6d331c1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Palais Aldea Zama Tulum by Casago (Tulum)](https://images.trvl-media.com/lodging/105000000/104450000/104441800/104441774/105f0d35.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Palais Aldea Zama Tulum by Casago (Tulum)](https://images.trvl-media.com/lodging/105000000/104450000/104441800/104441774/f74b83ca.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Palais Aldea Zama Tulum by Casago (Tulum)](https://images.trvl-media.com/lodging/105000000/104450000/104441800/104441774/34a21419.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Palais Aldea Zama Tulum by Casago provides amenities, such as a rooftop terrace and a 24-hour gym. Stay connected with free in-room WiFi. ## Reviews 8.0 Very good ## Popular amenities - Pool - Kitchen - Parking included - Free Wi-Fi - Air-conditioning - Gym £34 includes taxes & fees 13 Feb - 14 Feb ## Room options ### Check availability for these dates Tonight [Feb 12 - Feb 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=104441774&PinnedHotelID=104441774&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=104441774&PinnedHotelID=104441774&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 13 - Feb 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=104441774&PinnedHotelID=104441774&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=104441774&PinnedHotelID=104441774&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=104441774&PinnedHotelID=104441774&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=104441774&PinnedHotelID=104441774&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=104441774&PinnedHotelID=104441774&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=104441774&PinnedHotelID=104441774&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 3 of 3 rooms ### View all photos for Comfort Studio ![Comfort Studio | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/105000000/104450000/104441800/104441774/9bf7525a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Studio ### Highlights Balcony Individually decorated Air conditioning Kitchen Full-sized fridge/freezer Dining table Flat-screen TV Blackout curtains - Garden view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Family Apartment, Garden View ![Family Apartment, Garden View | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/105000000/104450000/104441800/104441774/08b8f14f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment, Garden View ### Highlights Balcony Individually decorated Air conditioning Kitchen Full-sized fridge/freezer Dining table Flat-screen TV Washing machine - 763 sq ft - 2 bedrooms - Sleeps 5 - 2 Double Beds and 2 Single Beds ### View all photos for Superior Apartment, Multiple Beds ![Superior Apartment, Multiple Beds | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/105000000/104450000/104441800/104441774/dc0f0e2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, Multiple Beds ### Highlights Balcony Individually decorated Air conditioning Kitchen Full-sized fridge/freezer Dining table Flat-screen TV Washing machine - 1087 sq ft - 2 bedrooms - Sleeps 6 - 2 King Beds and 1 Double Sofa Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/548f80d1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Tulum by IHG Tulum City Center - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 75 reviews £62 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Tulum-Hotels-Selina-Tulum-Downtown.h107788093.Hotel-Information?chkin=2026-2-15&chkout=2026-2-16&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=6f4e2e51-efc7-4bbf-8071-3117df299898&top_cur=GBP) Ad ![Oceanfront Villa | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17940000/17937100/17937052/6eab5432_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotelito Azul Zona Hotelera - Pool - Hot tub - Spa - Pet-friendly 8.6 Excellent 678 reviews £196 includes taxes & fees 3 Mar - 4 Mar [](https://www.expedia.co.uk/Tulum-Hotels-Hotelito-Azul.h17937052.Hotel-Information?chkin=2026-3-3&chkout=2026-3-4&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=6f4e2e51-efc7-4bbf-8071-3117df299898&top_cur=GBP) Ad ![40-inch Smart TV with satellite channels, TV](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1210000/1207500/1207436/b4f693b9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ana y Jose Tulum Hotel & Spa Zona Hotelera - On private beach - Pool - Breakfast included - All-inclusive 9.0 Wonderful 227 reviews £206 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Tulum-Hotels-Ana-Y-Jose-Hotel-Spa-Tulum.h1207436.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=6f4e2e51-efc7-4bbf-8071-3117df299898&top_cur=GBP) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17880000/17876800/17876764/249ad122_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Our Habitas Tulum - Adults Only Zona Hotelera - Pool - Breakfast included - Spa - Free Wi-Fi 9.0 Wonderful 382 reviews £224 includes taxes & fees 11 Mar - 12 Mar [](https://www.expedia.co.uk/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information?chkin=2026-3-11&chkout=2026-3-12&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=6f4e2e51-efc7-4bbf-8071-3117df299898&top_cur=GBP) Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70501700/70501666/c7274caa_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - On private beach - Pool - Spa - Parking included 9.2 Wonderful 297 reviews £397 includes taxes & fees 28 Feb - 1 Mar [](https://www.expedia.co.uk/Akumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information?chkin=2026-2-28&chkout=2026-3-1&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=6f4e2e51-efc7-4bbf-8071-3117df299898&top_cur=GBP) Ad ![In-room safe, individually furnished, blackout curtains](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3390000/3389400/3389380/34d8262a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### BE Destination Tulum Zona Hotelera - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 525 reviews £487 includes taxes & fees 15 Mar - 16 Mar [](https://www.expedia.co.uk/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information?chkin=2026-3-15&chkout=2026-3-16&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=6f4e2e51-efc7-4bbf-8071-3117df299898&top_cur=GBP) Ad ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/14000000/13010000/13008900/13008835/3da6c7df.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Nômade Temple Tulum Zona Hotelera - Pool - Breakfast included - Spa - Parking included 8.8 Excellent 775 reviews £322 includes taxes & fees 3 Mar - 4 Mar [](https://www.expedia.co.uk/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information?chkin=2026-3-3&chkout=2026-3-4&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=6f4e2e51-efc7-4bbf-8071-3117df299898&top_cur=GBP) Ad ![Children’s play area – outdoor](https://images.trvl-media.com/lodging/71000000/70510000/70502100/70502006/e2306cdb.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids’ pool 8.4 Very good 1,979 reviews £385 includes taxes & fees 9 Mar - 10 Mar [](https://www.expedia.co.uk/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information?chkin=2026-3-9&chkout=2026-3-10&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=6f4e2e51-efc7-4bbf-8071-3117df299898&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Palais-Aldea-Zama-Tulum-By-Casago.h104441774.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Palais-Aldea-Zama-Tulum-By-Casago.h104441774.Hotel-Information) ## About the area Located in Zama, a neighbourhood in Tulum, this apartment is in the entertainment district. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and Holistika Art Walk are also worth visiting. [Visit our Tulum travel guide](https://www.expedia.co.uk/Tulum.dx182189) [View more Apartments in Tulum](https://www.expedia.co.uk/Tulum-Apartments.d182189-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.20427%2C-87.45188&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qfZEu9KfsRdhtiq_jMOSYQxen_o=) Esq Av. Coba, Tulum, QROO, 77760 ### What's nearby - ![The famous "Mayan Ruin at the glorious Beach" in Tulum. The site is part of a larger archeological site and gets VERY busy in spring. But it´s definitely worth a visit, since you can go for a swim after the cultural part ;-) #AquaTrove](https://images.trvl-media.com/place/182189/e40c4d24-37bc-4075-8fb5-eda72a0a4d20.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jaguar Park 3 min walk \- 0.2 miles - ![Tulum Mayan Ruins showing rugged coastline and tropical scenes](https://images.trvl-media.com/place/6159558/fcece672-c3eb-4b45-9a58-ee140f5007a0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum National Park 3 min drive \- 1.8 miles - Hunab Lifestyle Center 3 min walk \- 0.2 miles - Dos Aguas Park 19 min walk \- 1.0 mile - Hospital de Tulum 5 min drive \- 1.3 miles ### Getting around - Tulum Intl. Airport (TQO) 46 min drive ### Restaurants - Coco Cafe 12 min walk - Jasmine 12 min walk - Olio 17 min walk - Carl's Jr. 3 min walk - Panza Tulum 9 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Palais Aldea Zama Tulum by Casago Apartment with free parking, near Tulum National Park This smoke-free apartment building features an outdoor pool, a 24-hour fitness centre and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services and a communal living room are on-site. The apartment provides a flat-screen TV with digital channels, plus a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a coffee/tea maker and a dining table, and other amenities include free WiFi and a balcony. This apartment offers 3 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Accommodation at this 3-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and hairdryers. This Tulum apartment provides complimentary wireless Internet access, with a speed of 50+ Mbps. 40-inch flat-screen televisions come with digital channels. Recreational amenities at the apartment include an outdoor pool and a 24-hour fitness centre. ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/85000000/84300000/84299200/84299138/5cfa2229.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hunab Tulum Zama - Pool - Pet-friendly - Parking included - Free Wi-Fi 7.2 Good 15 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=84299138&PinnedHotelID=84299138&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Apartment | Terrace/patio](https://images.trvl-media.com/lodging/66000000/65330000/65327200/65327188/4cf9f0c9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Macondo Tulum Zama - Pool - Kitchen - Parking included - Free Wi-Fi 8.2 Very good 39 reviews £68 includes taxes & fees 15 Mar - 16 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=65327188&PinnedHotelID=65327188&HadPinnedHotel=true®ionId=-1&adults=2) ![20-inch LCD TV with digital channels, Netflix, streaming services](https://images.trvl-media.com/lodging/102000000/101910000/101904200/101904132/w1024h677x0y0-02e65ea9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa de Piedra Tulum Tulum City Center - Pool - Kitchen - Parking included - Free Wi-Fi 8.8 Excellent 47 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=101904132&PinnedHotelID=101904132&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/97000000/96140000/96131400/96131306/2e5667ca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jungle Studios in Tulum by Casago La Veleta - Pool - Kitchen - Free Wi-Fi - Air-conditioning 8.6 Excellent 9 reviews £50 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=96131306&PinnedHotelID=96131306&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/121000000/120150000/120149100/120149067/6fbf8c18.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tulum 2 recámaras con alberca privada Zama - Pool - Parking included - Free Wi-Fi - Air-conditioning £216 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=120149067&PinnedHotelID=120149067&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/115000000/114970000/114969600/114969583/6f7a12ad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Guest INN Home - Elements Suites Tulum - Pool - Kitchen - Parking included - Free Wi-Fi 9.0 Wonderful 2 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=114969583&PinnedHotelID=114969583&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/102000000/101220000/101219800/101219721/14992af2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Selva Studios by Casago La Veleta - Pool - Free Wi-Fi - Air-conditioning - Outdoor space 9.0 Wonderful 4 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=101219721&PinnedHotelID=101219721&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Studio Suite | Rooftop pool | Outdoor pool, open 8:30 AM to 11:00 PM, pool loungers](https://images.trvl-media.com/lodging/75000000/74630000/74627500/74627450/1f1f4990.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moonshine Tulum Hotel Tulum City Center - Pool - Pet-friendly - Free Wi-Fi - Air-conditioning 7.8 Good 26 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=74627450&PinnedHotelID=74627450&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/55000000/54610000/54609500/54609452/ddba1072.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kiki Tulum Zama - Pool - Kitchen - Parking included - Free Wi-Fi 9.2 Wonderful 59 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=54609452&PinnedHotelID=54609452&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/112000000/111980000/111977800/111977734/9552c458.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pool & Rooftop in Tulum. 2 Bedrooms Flat La Veleta - Pool - Parking included - Free Wi-Fi - Outdoor space 8.0 Very good 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=111977734&PinnedHotelID=111977734&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=104441774&PinnedHotelID=104441774&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=104441774,84299138,65327188,101904132,96131306) ## Property amenities ### Pool/Spa - Outdoor pool ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Limited on-site self parking ### Kitchen - Blender - Coffee/tea maker - Cookware, dishware, and utensils - Freezer - Full-sized refrigerator/freezer - Griddle - Hob - Microwave ### Dining - Dining table ### Bedrooms - Bedsheets provided ### Bathroom - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Communal living room - Dining table ### Entertainment - 40-inch flat-screen TV with digital channels ### Outdoor areas - Balcony - Rooftop terrace ### Comfort - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) - Smoke-free property ### Services and conveniences - Concierge services - Limited-hour front desk - Safe ### Location highlights - In a village - In an entertainment district - In the city centre ### Things to do - 24-hour gym ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 3 units ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 9:00 AM - 6:00 PM Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of USD 100 will be collected before check-in. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Palais Aldea Zama Tulum by Casago Tulum Palais Aldea Zama Tulum by Casago Apartment Palais Aldea Zama Tulum by Casago Apartment Tulum ## Frequently asked questions ### Does Palais Aldea Zama Tulum by Casago have a pool? ### How much does it cost to stay at Palais Aldea Zama Tulum by Casago? ### Is Palais Aldea Zama Tulum by Casago pet-friendly? ### How much is parking at Palais Aldea Zama Tulum by Casago? ### What time is check-in at Palais Aldea Zama Tulum by Casago? ### What time is check-out at Palais Aldea Zama Tulum by Casago? ### Where is Palais Aldea Zama Tulum by Casago located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Palais Aldea Zama Tulum by Casago Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 7.6 Amenities ### 9.2 Property conditions & facilities 10 - Excellent 3 8 - Good 1 6 - Okay 0 4 - Poor 0 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### randy 5 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities, communication it's actually is a condominium unit or timeshare. The registration process was a little complicated but the property itself is beautiful. The roof top pool was a nice treat. There's construction going on next-door but it's not very intrusive. Be wary of the route that Google Maps gives you to get to the Hotel. One goes through some questionable neighborhoods with dirt streets, the other is very direct. ##### randy Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Angel 5 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities, communication Habitaciones muy equipadas ##### Angel Stayed 4 nights in Feb 2026 ### 2/10 Terrible #### Javier 1 Feb 2026 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Hotel is still being built as well as area so still has few years until completion. Room was nice but awful sulfur sewage smell coming from bathroom which made it unbearable to be in the room. Much better options in the area at same exact price if not better. ##### Javier Stayed 1 night in Jan 2026 ### 10/10 Excellent #### othmane 19 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities, communication Everything was good and easy going ! ##### othmane Stayed 2 nights in Jan 2026 ### 8/10 Good #### Jose 17 Apr 2025 Liked: Communication El edificio y el departamento están bastante bien, si bien el ascensor no funcionaba el resto estaba en buenas condiciones. El principal problema es que la calle está rota por y hay construcciones alrededor de la propiedad, el camino es de tierra y piedras y hay basura. ##### Jose Stayed 3 nights in Apr 2025 ---