Title: Nook Tulum by The Spot Rentals Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Nook Tulum by The Spot Rentals Aparthotel with an outdoor pool, near Tulum Beach ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/101000000/100730000/100723200/100723181/ad0c21a9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Apartment, 1 Bedroom, Balcony | Private kitchen](https://images.trvl-media.com/lodging/101000000/100730000/100723200/100723181/8b5b4ea8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Apartment, 1 Bedroom, Balcony | Living area](https://images.trvl-media.com/lodging/101000000/100730000/100723200/100723181/73a77909.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Studio Suite, Kitchen | 1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/101000000/100730000/100723200/100723181/dd903306.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Studio Suite, Kitchen | Private kitchen](https://images.trvl-media.com/lodging/101000000/100730000/100723200/100723181/acd42713.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Nook Tulum by The Spot Rentals combines beachy atmosphere with contemporary comfort. Travelers spend afternoons in the outdoor entertainment space or relax poolside on comfortable loungers surrounded by greenery. 7.2 Good ## Popular amenities - Pool - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov 18 - Nov 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=100723181&PinnedHotelID=100723181&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=100723181&PinnedHotelID=100723181&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 19 - Nov 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=100723181&PinnedHotelID=100723181&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=100723181&PinnedHotelID=100723181&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=100723181&PinnedHotelID=100723181&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=100723181&PinnedHotelID=100723181&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=100723181&PinnedHotelID=100723181&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=100723181&PinnedHotelID=100723181&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ![Deluxe Apartment, 1 Bedroom, Balcony | 1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/101000000/100730000/100723200/100723181/eb09d009.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 1 Bedroom, Balcony ### Highlights Balcony Air conditioning Kitchen Full-sized fridge/freezer Flat-screen TV Separate bedroom 2 bathrooms Private bathroom - 484 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Single Sofa Bed ![Deluxe Studio Suite, Kitchen | 1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/101000000/100730000/100723200/100723181/dd903306.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio Suite, Kitchen ### Highlights Air conditioning Kitchen Full-sized fridge/freezer Flat-screen TV Separate bedroom Private bathroom Rainfall showerhead Microwave - 431 sq ft - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/17000000/16480000/16476900/16476867/ce1eded2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Maya Tulum by G Hotels Zona Hotelera - Pool - Spa - Pet-friendly - Parking included 7.8 Good 400 reviews [](https://www.expedia.co.uk/Tulum-Hotels-Maya-Tulum-Resort-Wellness-Retreat.h16476867.Hotel-Information?chkin=2025-12-2&chkout=2025-12-3&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=162f82a5-10e7-4481-853c-3f2705040b4b&top_cur=GBP) Ad ![Room, Oceanfront | Premium bedding, minibar, in-room safe, desk](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17880000/17876800/17876764/e46fb27b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Our Habitas Tulum - Adults Only Zona Hotelera - Pool - Breakfast included - Spa - Free WiFi 9.2 Wonderful 358 reviews £181 includes taxes & fees 4 Dec - 5 Dec [](https://www.expedia.co.uk/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information?chkin=2025-12-4&chkout=2025-12-5&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=162f82a5-10e7-4481-853c-3f2705040b4b&top_cur=GBP) Ad ![2 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/100000000/99910000/99901200/99901109/6633a9b1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Bloom Tulum Apartments La Veleta - Pool - Parking included - Free WiFi - Air conditioning 10.0 Exceptional 2 reviews £75 includes taxes & fees 22 Nov - 23 Nov [](https://www.expedia.co.uk/Tulum-Hotels-Bloom-Tulum-Apartments.h99901109.Hotel-Information?chkin=2025-11-22&chkout=2025-11-23&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=162f82a5-10e7-4481-853c-3f2705040b4b&top_cur=GBP) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/116000000/115410000/115406600/115406584/8ce720c8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moxy Tulum Zama - Pool - Pet-friendly - Parking included - Free WiFi £60 includes taxes & fees 21 Nov - 22 Nov [](https://www.expedia.co.uk/Tulum-Hotels-Moxy-Tulum.h115406584.Hotel-Information?chkin=2025-11-21&chkout=2025-11-22&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=162f82a5-10e7-4481-853c-3f2705040b4b&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70501700/70501666/b802d394_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - On private beach - Pool - Spa - Parking included 9.2 Wonderful 276 reviews £312 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Akumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=162f82a5-10e7-4481-853c-3f2705040b4b&top_cur=GBP) Ad ![10 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/90000000/89770000/89768600/89768532/01a32690_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Zama - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 588 reviews £334 includes taxes & fees 26 Nov - 27 Nov [](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information?chkin=2025-11-26&chkout=2025-11-27&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=162f82a5-10e7-4481-853c-3f2705040b4b&top_cur=GBP) Ad ![9 restaurants, lunch, dinner served; Asian cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/cf877496_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,969 reviews £274 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=162f82a5-10e7-4481-853c-3f2705040b4b&top_cur=GBP) Ad ![Aerial view](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/49189c4c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 279 reviews £67 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information?chkin=2025-12-16&chkout=2025-12-17&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=162f82a5-10e7-4481-853c-3f2705040b4b&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1210000/1207500/1207436/b4f693b9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ana y Jose Tulum Hotel & Spa Zona Hotelera - On private beach - Pool - Breakfast included - All-inclusive 9.0 Wonderful 220 reviews £287 includes taxes & fees 28 Nov - 29 Nov [](https://www.expedia.co.uk/Tulum-Hotels-Ana-Y-Jose-Hotel-Spa-Tulum.h1207436.Hotel-Information?chkin=2025-11-28&chkout=2025-11-29&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=162f82a5-10e7-4481-853c-3f2705040b4b&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/62000000/61580000/61573700/61573622/bccbd8f8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kimpton Aluna Tulum by IHG Zama - Pool - Spa - Pet-friendly - Parking included 9.0 Wonderful 293 reviews £94 includes taxes & fees 21 Nov - 22 Nov [](https://www.expedia.co.uk/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information?chkin=2025-11-21&chkout=2025-11-22&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=162f82a5-10e7-4481-853c-3f2705040b4b&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Nook-Tulum-By-The-Spot-Rentals.h100723181.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Nook-Tulum-By-The-Spot-Rentals.h100723181.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.17441%2C-87.45811&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CKArEYGGuUsZAEGVZ2AJ2IkSc_E=) Tulum, Tulum, QROO, 77765 #### What's nearby - Tulum Beach - 16 min walk - 0.9 miles - SFER IK - 7 min drive - 1.6 miles - Playa Paraiso - 14 min drive - 4.0 miles - Tulum Mayan Ruins - 20 min drive - 4.9 miles - Xel-Há Park - 36 min drive - 15.6 miles #### Getting around - Tulum Intl. Airport (TQO) - 54 min drive #### Restaurants - ‪Kin Toh - ‬5 min drive - ‪Maya Tulum - ‬18 min walk - ‪La Eufemia - ‬18 min walk - ‪Mirador by Azulik - ‬5 min drive - ‪Zamas Restaurant + Bar - ‬5 min drive ## About this property ### Nook Tulum by The Spot Rentals Aparthotel with an outdoor pool, near Tulum Beach This smoke-free aparthotel features an outdoor pool. Each apartment features free WiFi, a rainfall shower and a shower. Weekly housekeeping is available. Nook Tulum by The Spot Rentals offers 5 accommodations. This Tulum aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a weekly basis and an iron/ironing board can be requested. Housekeeping is provided on a limited basis. Recreational amenities at the aparthotel include an outdoor pool. ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/ed0eb1f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Otonomus Tulum Tulum - Pool - Kitchen - Washer - Dryer 8.8 Excellent 167 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=111609856&PinnedHotelID=111609856&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/91000000/90850000/90840100/90840041/fe152b38.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mistiq Temple Luxury Apartments Tulum - Pool - Kitchen - Pet-friendly - Free WiFi 7.2 Good 64 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=90840041&PinnedHotelID=90840041&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/92000000/91070000/91064400/91064339/a73ec756.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NAJ TULUM Zama - 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Ocean View Suites and Beach Club Zona Hotelera - Pool - Parking included - Free WiFi - Air conditioning 8.8 Excellent 65 reviews £75 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=113245073&PinnedHotelID=113245073&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/83000000/82390000/82387800/82387734/f19691bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mistiq Gardens Tulum - Pool - Kitchen - Pet-friendly - Parking included 7.8 Good 81 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=82387734&PinnedHotelID=82387734&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/59000000/58010000/58007200/58007167/238f13f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Romantic Getaway: Private Terrace & Pool Zama - Pool - Kitchen - Washer - Dryer 9.8 Exceptional 12 reviews £87 includes taxes & fees 19 Nov - 20 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=58007167&PinnedHotelID=58007167&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - Beach towels ### Pool/Spa - Outdoor pool - Pool loungers ### Internet - Available in the apartment: Free WiFi ### Parking and transport - No on-site parking available ### Bedrooms - Bedroom - Bedsheets provided ### Bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Outdoor areas - Outdoor entertainment area - Outdoor furniture ### Pets - No pets allowed ### Suitability/Accessibility - No lift - Tile flooring in room - Smoke-free property ### Services and conveniences - Housekeeping (weekly) - Iron/ironing board on request - Virtual front desk ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 5 units ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: 8:00 PM ### Check-out Check-out before 11:00 AM ### Special check-in instructions There is no front desk at this property Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation A virtual front desk provides assistance to guests Guests are recommended to download the property's Expedia mobile app before check-in ### Access methods Access code, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 200 per accommodation, per stay We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Nook Tulum by The Spot Rentals Tulum Nook Tulum by The Spot Rentals Aparthotel Nook Tulum by The Spot Rentals Aparthotel Tulum ## Frequently asked questions ### Does Nook Tulum by The Spot Rentals have a pool? > Yes, this property has an outdoor pool. ### Is Nook Tulum by The Spot Rentals pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Nook Tulum by The Spot Rentals? > This property doesn't offer parking. ### What time is check-in at Nook Tulum by The Spot Rentals? > Check-in start time: 4:00 PM; check-in end time: 8:00 PM. ### What time is check-out at Nook Tulum by The Spot Rentals? > Checkout is at 11:00 AM. ### Where is Nook Tulum by The Spot Rentals located? > Situated in Tulum, this aparthotel is within 2 miles (3 km) of Tulum Beach, SFER IK and Jaguar Park. Jaguar Viewpoint Tulum and Tulum National Park are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Nook Tulum by The Spot Rentals Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 2.0 Amenities ### 2.0 Eco-friendliness ### 2.0 Property conditions & facilities 10 - Excellent 2 8 - Good 1 6 - Okay 1 4 - Poor 0 2 - Terrible 1 ### 10/10 Excellent #### Madeline 11 Jan 2025 Liked: Cleanliness, room comfort, communication #### We will be back! Beautiful hotel grounds, great location, spacious apartment ##### Madeline Stayed 3 nights in Jan 2025 ### 6/10 Okay #### Jennifer 1 Feb 2024 #### Was OK This place was ok. The road to the place was legit a nightmare. It was a dirt road with so many deep pot holes it takes 5 to 10 minutes to drive. The internet was terrible. There wasn't very many people at the facility. The place had a ton of fruit flies from the person before us. The trash had been filled with hundreds of fruit flies before it was cleaned. I think the cleaning didn't happen for days and the trash baked with flies before we came. And then we arrived at 12pm but the cleaners didn't finish until well after the check in time. We were suppose to have the place by 4pm but it wasn't ready until 5pm so we had to wait for this. I wasn't very happy with this at all. The internet was basically broken the entire time I was there. Absolutely awful and it finally got fixed the last day we were there. The place was nice and I liked the bed but I'm not sure I would stay here again. ##### Jennifer Stayed 3 nights in Jan 2024 ### 2/10 Terrible #### Michael 6 Mar 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication Die Appartementanlage wird von mehreren privaten Eigentümern geführt, die jedoch nicht vor Ort sind. Eine funktionierende Rezeption gibt es nicht – während unseres Aufenthalts war sie durchgehend unbesetzt. Zwar ist der Pool an sich schön, doch die gesamte Anlage wirkt verlassen und ungepflegt. Ein Restaurant oder andere Einrichtungen zur Verpflegung gibt es nicht, was die Lage zusätzlich unattraktiv macht. Die Zimmer waren wohl einmal ansprechend, doch der fehlende Unterhaltungsaufwand führt dazu, dass alles langsam verfällt. Der Geruch nach Beton in den Räumen war unangenehm. Bei unserer Ankunft stellten wir fest, dass die Dusche defekt war, das Internet nicht funktionierte und an der Wand lediglich noch die Verankerung eines einst vorhandenen Fernsehers hing. Unser Vermieter reagierte zunächst auf unsere WhatsApp-Nachricht und versprach, sich um die Probleme zu kümmern – danach herrschte jedoch Funkstille. Selbst als später Wasser von der Decke tropfte (möglicherweise ein Rohrbruch), blieb unsere Nachricht mit Video unbeantwortet. Ans Telefon ging er ebenfalls nicht, auch nicht als expedia ihn versuchte zu kontaktieren. Die beworbene Bar und das Restaurant waren geschlossen. Die Ausstattung am Pool war in einem desolaten Zustand: Eine Liege brach unter normaler Nutzung zusammen, die Auflagen waren feucht und teilweise am schimmeln. Letztlich wandten wir uns an Expedia, die uns halfen, das Zimmer sofort zu stornieren. Das Anlage wird bald eine Bauruine sein. ##### Michael Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Jesus Rodolfo 26 Feb 2024 Liked: Cleanliness, room comfort, communication #### una buena opcion Muy buena opcion para quedarse ##### Jesus Rodolfo Stayed 3 nights in Feb 2024 ### 8/10 Good #### Jesus Rodolfo 21 Apr 2024 ##### Jesus Rodolfo Stayed 5 nights in Apr 2024 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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