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Mistiq Gardens

3.0 star property
Condo in Tulum with 4 outdoor pools and rooftop terrace

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4 outdoor pools
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Apartment, 1 Bedroom | Living area | Flat-screen TV
Standard Loft | Living area | Flat-screen TV
Consider a stay at Mistiq Gardens and take advantage of a rooftop terrace, a garden and an outdoor entertainment area. Guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Pool
  • Kitchen
  • Parking included
  • Air conditioning
  • Outdoor space

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Dining room

Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
  • 961 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | Flat-screen TV

Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
  • 1376 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | 3 bedrooms, individually decorated, individually furnished

Apartment, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
  • 2857 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 1 Queen Bunk Bed

View all photos for Standard Studio

Standard Studio | 3 bedrooms, individually decorated, individually furnished

Standard Studio

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
  • 448 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Loft

Standard Loft | Living area | Flat-screen TV

Standard Loft

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
  • 604 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Calle 29, Block 69 Region 15 Manzana 221, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 5 min drive - 1.6 miles
  • Tulum Beach - 6 min drive - 2.0 miles
  • Las Palmas Public Beach - 7 min drive - 2.4 miles
  • Playa Paraiso - 9 min drive - 2.9 miles
  • Tulum Mayan Ruins - 12 min drive - 4.2 miles

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • ‪Jasmine - ‬5 min drive
  • ‪Kin Toh - ‬5 min drive
  • ‪Maya-Xel Tulum by Jaguar Negro - ‬4 min drive
  • ‪Rossina - ‬6 min drive
  • ‪El Galán Restaurante - Bar - ‬4 min drive

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Mistiq Gardens

Condo in Tulum with 4 outdoor pools and rooftop terrace
4 outdoor pools, a rooftop terrace and concierge services are available at this condo building. Free self parking and a free beach shuttle are also provided. Other amenities include a garden. Each condo features free WiFi and a dining area, plus a kitchenette with a stovetop and a microwave. Added amenities include a sitting area, a flat-screen TV and a rainfall shower. Housekeeping is available on request.
Mistiq Gardens offers 30 air-conditioned accommodations with free toiletries and blackout curtains. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 3-star condo has kitchenettes with stovetops, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Flat-screen televisions are featured in guestrooms. Housekeeping is provided on request.

4 outdoor swimming pools are on site.

Languages

English, French, Spanish

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Property amenities

Beach

  • Free beach shuttle

Pool/Spa

  • 4 outdoor pools

Internet

  • Available in the condo: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free uncovered self parking on site

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Mini-fridge

Bedrooms

  • 3 bedrooms
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV

Outdoor areas

  • Garden
  • Outdoor entertainment area
  • Rooftop terrace

Laundry

  • Laundry detergent

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: USD 30 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Meal delivery service

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 30 units
  • 4 floors
  • Built in 2022
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Key retrieval, private entrance

Pets

Pets are allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 500 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Housekeeping fee: USD 30 per stay; may vary based on length of stay and unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Mistiq Gardens Condo
Mistiq Gardens Tulum
Mistiq Gardens Condo Tulum

Frequently asked questions

Does Mistiq Gardens have a pool?

Yes, this property has 4 outdoor pools. Pool access is from 9:00 AM to 9:00 PM.

Is Mistiq Gardens pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 30 per pet, per stay. Service animals are exempt from fees.

How much is parking at Mistiq Gardens?

Self-parking is free at this property.

What time is check-in at Mistiq Gardens?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Mistiq Gardens?

Checkout is at 11:00 AM.

Where is Mistiq Gardens located?

Situated in Tulum, this condo building is 1.8 mi (2.9 km) from Hunab Lifestyle Center and 1.9 mi (3 km) from Tulum Beach. Holistika Art Walk and Dos Aguas Park are also within 3 miles (5 km).

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Mistiq Gardens Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 37 out of 79 reviews
Rating 8 - Good. 22 out of 79 reviews
Rating 6 - Okay. 6 out of 79 reviews
Rating 4 - Poor. 3 out of 79 reviews
Rating 2 - Terrible. 11 out of 79 reviews

8.4/10

Cleanliness

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Theresa

Disliked: Amenities, property conditions & facilities, communication
We were without water and power for an entire day. It was very inconvenient. Restaurant opens late.
Stayed 4 nights in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, room comfort, communication

Nice place

Nice place to stay. Rent a car if you want to stay in this facility.
Stayed 4 nights in Apr 2025

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place,very unique, enjoyed this place so much i took an extra day, clean and quiet,nice stuff woth cute bar on the roof
Stayed 2 nights in Jan 2025

10/10 Excellent

Jon

Liked: Cleanliness, amenities, property conditions & facilities, communication
All around very good
Stayed 14 nights in Mar 2025

10/10 Excellent

ERIC

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was great and many pools to choose from there is no paved street so it’s a little bit bumpy to get there, but luckily it’s not so far from the main road Kukulkan.
Stayed 4 nights in Mar 2025

8/10 Good

christian

Liked: Cleanliness, property conditions & facilities
Beautiful condo
Stayed 5 nights in Nov 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was amazing! The manager contacted me and everything I needed they provided me immediately
Stayed 3 nights in Dec 2024

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property! Only complaint is that the bike rentals all had popped tires which means we had to go out of the way to find another bike rental property.
Stayed 6 nights in Aug 2024

10/10 Excellent

Omar

Liked: Cleanliness, amenities, property conditions & facilities, communication
I really enjoyed my stay there, the apartment is well furnished with a private access to the pool . Nice bed room view on the pool and jangle. I will be back to stay there for sure

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice new property, lovely staff. Well worth staying here. It is helpful to rent your own car, otherwise the staff will help you arrange transports.
Stayed 4 nights in Oct 2022

10/10 Excellent

Ana Carolina

Liked: Cleanliness, room comfort, communication
The apartment was in perfect condition, we had a great experience overall The amenities were great too, the pools and surroundings were always cleaned Everybody was very helpful and friendly
Stayed 2 nights in May 2023

10/10 Excellent

Samantha

Liked: Cleanliness, room comfort

Peaceful, Beautiful Setting. Loved it!!

Quiet and peaceful setting with lush gardens. It’s modern and beautiful in design and decor Loved everything at this property. We stayed in a loft suite. Loved it Staff is friendly and your located in between the ocean and el centro.
Stayed 1 night in May 2023

2/10 Terrible

Shawn

Disliked: Cleanliness, property conditions & facilities, communication
Now I waited all week to write this review. So I booked for a 6 night stay for 8 ppl, in total 3 bedroom 3 bath. Everything that could’ve went wrong WENT WRONG. From our flights being canceled to us missing a WHOLE day of our vacation. GRANTED that wasn’t the “stays” fault but wait there’s MORE. After being in 4 different states (delays and connecting flights) 21 plus hours later with 3 CHILDREN.. I receive a what’s app message stating that our stay has been MOVED due to electric issues… hmm.. okay. I’m trying to remain calm. They claim it would be the same thing just a different complex and area but same management. We agreed. At this point I have no choice. We get there and wasn’t even greeted properly. There were 3 towels for 8 people. NO bathroom mats except for one in the pent house apt. (Which they later brang grindingly a day later) And ALL the appliance was in Spanish. Electric stove/ washer dryer etc. the penthouse tiles for the pool was BROKEN and all over the place the kids could’ve clearly slipped while running wet. The grill was filthy! I’m talking water bugs everywhere (especially at night) Now when we reached out to the front desk to assist us we were met with anoyance and passive aggressive attitudes the young lady even said and I quote “ do they not have these washer/dryers In the states” and I replied YES BUT IN ENGLISH! Now this lady barely spoke English and still couldn’t translate to us …twice. she later had to call a man to do it over the phone. The
Stayed 6 nights in Jul 2025

10/10 Excellent

Dino

Liked: Cleanliness, amenities, property conditions & facilities, communication
The place is brand new with quality finishes has everything you could ask for! Everyone was nice and accomodating including Octavio the representative and made my stay welcoming and satisfying will stay again!
Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful. Peaceful
Stayed 4 nights in May 2023

6/10 Okay

Horatio

Liked: Cleanliness
Disliked: Amenities
Beautiful property, love the view and the receptionist Brian was really helpful. But I hated the fact that they don’t clean up n we were there for 5day, no towel change and overall the harassment about tips is ridiculous.
Stayed 4 nights in May 2023

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property was way beyond what I hoped it to be. Knowing the fact that they are a new hostel and they’ve only been open since July, they definitely out did themselves with the cleanliness and the luxury jungle vibe. There’s no doubt that I would stay here again and also recommend others to the place. Loved literally EVERYTHING about it

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the property and the condo. It was very clean, stocked with essentials, and had multiple pools. The rooftop restaurant was nice and food was awesome. They do have assigned underground parking.Only downfall is finding it and the streets are horrible. We received our checkin email the day of but was able to checkin a hour early. If your not fluent in Spanish definitely have a translator app available because majority of staff speaks Spanish but everyone was very nice.
Stayed 3 nights in Apr 2024

6/10 Okay

Natalin Nicol

Liked: Cleanliness, amenities, property conditions & facilities
Arriving here it seemed like a nice clean place. I enjoyed the rooftop food and pools. However, they did not provide housekeeping and when asked for toilet paper they mentioned they did not offer that either. We had to buy basic necessities such as toilet paper, napkins and plastic bags.
Stayed 7 nights in Jun 2023

8/10 Good

Alessandra

Liked: Cleanliness, property conditions & facilities
This Property is absolutely worth the price. Make sure you got your own mobility cause the location is not the best. Some Rooms are very good and some Rooms are OK, do you gotts be lucky with this. I recommend to Book a bigger one.
Stayed 2 nights in Jan 2023

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
This is a newer property, so the facilities are actually pretty great. The pools, the gym, etc. are in great condition. The upstairs restaurant is also convenient since there is nothing walkable from the property. There are taxis out front all the time that can take you where you need to go. We had a 3 bdrm penthouse with a private pool. The pool was unusable the whole trip because there was never any way to clean it and it would get dirty very quickly. There was also no soap, shampoo or towels in one bathroom, and no cups or anything that would make it convenient. Definitely felt like a room that was just always rented out...but it was still a great place to stay!
Stayed 4 nights in Jan 2024

2/10 Terrible

Rajvir

Disliked: Amenities, communication
When checked in the apartment was not clean and the garbage was full the floor was dirty. No response from the host and took many requests to get basic housekeeping service from concierge
Stayed 7 nights in Jan 2024

2/10 Terrible

Kai

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Worst stay experience. Please review my experience below and save yourself the trouble and book somewhere else. Cons: -Ice cold showers -Construction zone all around property so impossible to get rest during mornings. -Water stopped working during half my stay -No support with issues -AC units in room make it very hard to sleep since they make a knocking noise -This is not a hotel. Each unit has an owner. Which makes it impossible to get a refund once you book. PROS: Good view from top of property

2/10 Terrible

Gabriela

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities, communication
They did not honor my reservation. I booked a Grand Suite in Mistiq Gardens and they gave me a smaller, 3 bedroom condo that did not match location or pictures. Apart from that, the doors in my room and restroom locked shut it closed. I was stuck in there for an hour as they did not have keys. They removed the handle to avoid it because it continued to lock anytime the doors were closed. The restroom sink did not work and the shower didn’t have hot water. Extremely disappointed
Stayed 5 nights in Jul 2022

4/10 Poor

Ruth

Disliked: Amenities, communication
This property is beautiful and well maintained. It is far removed from town and there are no grocery store, shops or restaurants for about 2 miles. I received my check-in email 26 minutes before 3:00pm, the time to check-in. The property had 2 bath towels, 1 hand towel, one broom, one dustpan, 3 sponges and dish soap in a container that was specifically for sponge dispensing and couldn’t really wash hands with it since there was no hand soap or beach towels for the 5 pools on the property. I message Luis very early on the 2nd day of my stay and have yet to hear back on how to get these amenities that should have been included. Also, the water included was one 16oz bottle of water. The room had a very musty smell that even with open balcony doors would not subside.
Stayed 2 nights in Sep 2023