Luxe beach front | Beach/ocean view
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Reviews of Hotel Roc Luxe Tulum - Adults Only

3.5 out of 5
Hotel Roc Luxe Tulum - Adults Only
Carretera Tulum-Boca Paila Km 5.5, Tulum, QROO

Reviews

7.8

Good

Rating 10 - Excellent. 35 out of 75 reviews" "
Rating 8 - Good. 13 out of 75 reviews" "
Rating 6 - Okay. 15 out of 75 reviews" "
Rating 4 - Poor. 6 out of 75 reviews" "
Rating 2 - Terrible. 6 out of 75 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Naser

Stayed 4 nights in Mar 2024

8/10 Good

Shannon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property was paradise, I loved the entire hotel. It was secluded and felt like heaven. All the staff was helpful and accommodating and cleaning ladies did an excellent job! Highly recommend this property to everyone.
Stayed 5 nights in May 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2023

8/10 Good

Eugene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.

6/10 Okay

Monchae Anais

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 3 nights in Nov 2022

8/10 Good

Oscar, Hialeah Gardens

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good. But extremely over price! I wouldn't recommend staying there.
Stayed 4 nights in Nov 2022

8/10 Good

JOHN, PARK CITY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have never paid so much for a can of beer, a drink and a bowl of ceviche.

10/10 Excellent

Yahyli

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was an amazing experience. From the staff, the decorations, ambiance, everything was excellent!! Julio Avila one of the concierge was extremely helpful, he went about and beyond to made our vacation an epic memories. He help us to book the beach clubs, restaurants and and the personal in gral was always available for any request we had. The housekeeper did our room services with lot of care and love, Juan Pablo from the restaurant also was lovely to us. Very recommended stay!! 😍

10/10 Excellent

Yanett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel

4/10 Poor

Paula

Liked: Cleanliness
Disliked: Amenities
Stayed 3 nights in Oct 2022

10/10 Excellent

cory M

Stayed 5 nights in Apr 2022

10/10 Excellent

Christian

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at Roc Luxe Tulum was one of the best decisions for our trip. It was effortless to communicate with the staff through WhatsApp chat and they made amazing recommendations for food and outings. They helped us to find activities that were even better than the ones we had planned in the first place. We walked along the beach and thought Roc Luxe Tulum was easily the best spot out of all the hotels. The floating beds on the beach were amazing and it was the PERFECT location. It was within walking distance of most night life and food options and far enough from the beach clubs, so it wasn’t loud. 10/10 would recommend.
Stayed 6 nights in Mar 2022

10/10 Excellent

Lora

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Looking for a beautiful peaceful, tranquil beachfront place to stay! This is your spot, from exceptional staff to the cleanliness in your room. Wonderful location! I loved everything about this place my second visit and will be returning.
Stayed 5 nights in Apr 2022

10/10 Excellent

Brian, woodland Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! Rooms are nice! Music and food was delicious...
Stayed 2 nights in Mar 2022
Response from MUCHAS GRACIAS on 11 Apr 2022
Mrs. Brian It was a pleasure to have you and thank you for sharing your wonderful experience.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing time. Highly recommend
My stay with amazing. I was looking for a long time on which property to stay at in tulum beach and chose this one. I couldn’t have been happier with my decision. Mau and Julio were very accommodating and made the entire experience wonderful. The property is beautiful and in a great location to walk to things. I’ll definitely be back. Thank you to the from desk on such a wonderful stay. The massages on the beach are great too!
Stayed 5 nights in Mar 2022
Response from Please Come back soon on 17 Mar 2022
Thank you so much for telling us about your experience with us. We hope you come back soon to live the best experience with us again. Julio and Mau are so happy to know how much you enjoyed your stance at our property with all their attention, recommendations and support

8/10 Good

willie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing but good reviews for this property and the staff. Everyone was very friendly, accommodating, and helpful. The room could definitely have an ironing board, but other than that, the rooms and property were great and convenient to get to.
Stayed 4 nights in Mar 2022
Response from MUCHAS GRACIAS on 11 Apr 2022
Mr Willie Happy to have a guest like you and have allowed us to be your hosts and always welcome to return.

10/10 Excellent

Silvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and located right on the beach (if you are staying on the luxe side). Rooms are a good size and had AC units. The beach club has stunning views and relaxing beds. The staff was super friendly but Julio went above and beyond to make my stay pleasant. The concierge is through Whatsapp and their response time was less than 2 minutes every time. The only thing was their shower products were not great so I would bring my own next time. Overall, I had an amazing time and would definitely come back.
Stayed 5 nights in Mar 2022
Response from Thank you so much on 17 Mar 2022
Thank you so much for telling us about your experience with us. We hope you come back soon to live the best experience with us again. Julio is so happy to know how much you enjoyed spending time at Roc with all his attention and recommendations

4/10 Poor

simon

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Is fairly idyllic within and the rooms are fine but the staff are useless and never do what they say they will or bring what you need in the room. Beach is nice but the prices for drinks and food are ridiculous. Really quite basic and not 4 star in any way
Stayed 8 nights in Feb 2022
Response from MUCHAS GRACIAS on 11 Apr 2022
Thank you very much for sharing your opinion, it has been shared with those responsible for improving the points you mention. happy to assist you

8/10 Good

i

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. A little noisy
Beautiful palapa huts on the beach. Lovely breakfast included with the stay. We did move rooms as the garden side was very noisy from nearby rubbish disposal and construction work.
Stayed 3 nights in Jan 2022
Response from GEM on 7 Feb 2022
We thank you from the bottom of our hearts for your energy and comments, your point of view helps us enormously. We appreciate the opportunity to have you in our home. Best wishes

10/10 Excellent

Constantin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very relaxing beach area
Stayed 3 nights in Dec 2021
Response from Hotel Roc Luxe on 20 Dec 2021
WE ARE GLAD YOU ENJOYED OUR BEACH AREA, WE ARE GOING TO OPNE A NEW RESTAURANT VERY SOON.

10/10 Excellent

Eliza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was attentive, friendly and we enjoyed our stay! The hotel is beautiful and is located in a central area in Tulum close to other hotels and a few minutes walk from convenience store. Would recommend and would visit again!
Stayed 5 nights in Dec 2021
Response from Hotel Roc Luxe on 20 Dec 2021
We are glad you enjoyed your stay with us, we hope to see you back soon.

2/10 Terrible

Vilasini

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I don’t think they need to be rated as it’s all nonsense the place .. rooms stink no ac and no hot water . The people that work there are nice but the place is run down and dirty
Stayed 4 nights in Nov 2021
Response from Hotel Roc Luxe on 9 Dec 2021
Mr Reddy Thank you very much for the feedback, We are deeply sorry that your time with us was not as you desserved, we are working very hard in order to be able to provide the best experience possible to our guests, once again we offer our most sincere apology.

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2021

6/10 Okay

XIOMARA

Stayed 5 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is amazing. The service was great. The property is very pretty and the location is ideal, it's on the strip but a little removed from the high traffic area. A few things that were subpar... the water pressure in the shower was low and the water was never really warm. The wifi in the rooms (garden side) was not so great. The AC in the room was cool but not cold. Also, lots and lots of mosquitoes.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MY WIFE AND I JUST GOT BACK FROM THE ROC IN TULUM AND WE MISS IT ALREADY! :( I DONT EVEN KNOW WHERE TO BEGIN THIS PLACE IS MAGICAL FROM THE STAFF STARTING WITH OUR FAVORITE AND THE BEST NACHO TO, MARCOS, MICHAEL, MARCELITO AND ALL THE OTHERS. THEY WERE SO ACCOMMODATING AND TRULY MADE US FEEL RIGHT AT HOME. THIS PLACE IS SO CHILL, CLEAN AND A PIECE OF HEAVEN. YOU TRULY FEEL LIKE YOU ARE IN A DIFFERENT WORLD. THE FIRST NIGHT THE HOT WATER IN OUR ROOM WASNT WORKING AND NACHO WAS SUPER ACCOMMODATING HE UPGRADED US TO A BIGGER VILA FOR NO EXTRA CHARGE. ALSO IT WAS MY BIRTHDAY SURPRISE AND NACHO AND THE STAFF DECORATED OUR ROOM WITH BALLONS, FLOWERS, CHAMPAGNE AND A BEAUTIFUL CAKE TOWER. I REALLY FELT SO RELAXED AND COMFORTABLE HERE. THE DECOR AND PLACE IS AMAZING RIGHT ON THE BEACH BUT THE STAFF OH MAN THEY WERE ONE OF A KIND! VERY ATTENTIVE EVEN AT THE BAR THE GUYS WERE GREAT. THANK YOU ROC YOUR STAFF DESERVES THE WORLD THEY ARE TRULY HARD WORKERS. BEST STAY OF MY LIFE, WE STAYED IN SANTORINI LAST YEAR BUT THE ROC TOPS IT ALL. CANT WAIT TO COME BACK. ALSO TO ADD ME AND MY WIFE ARE A SAME SEX COUPLE AND YOU GUYS TREATED US AMAZING AND WE FELT VERY COMFORTABLE.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this place is amazing and the food and service was top notch the room exceeded my expectation which never happens the drinks were always amazing and everyone was so happy to be there and make you stay the best it could possibly be .. shout out to Teo and Luis for taking care of us and making it amazing
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2021
Response from Hotel Roc Luxe on 11 Jun 2021
Dear guest, we are very happy for that very nice evaluation. We were glad to hosted you.

6/10 Okay

VLADISLAV

Travelled with group
Disliked: Staff & service
Robbers Hotel
The hotel is nice, but service is terrible, an attitude of the employees is totally unacceptable. We asked to reserve us rental car, and guys at reception openly demanded 50$ for this service! Trying to cheat and somehow make money. It was a feeling that it’s a place where they will make additional money from you any way possible.
Stayed 1 night in May 2021
Response from concierge on 28 May 2021
Dearest VLADISLAV, Thank you for sharing you for wonderful experience at Roc Lux Tulum, as we mentioned when we gave you the information, the 50 usd is a deposit guarantee the car rental asked us to mention just in case you try to cancel within the 24 hours. The money doesnt go to us. Just to be clear "No Way" are we trying to steal from any of our guests. We always mention the polocies before any deal with outside the hotel rentals. We hope you come back soon so we can make your next stay even more magical. We wish a happy rest of the day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2021
Response from Hotel Roc Luxe on 11 Jun 2021
Dear guest. Thank you very much for taking the time to leave us an evaluation. Hope you have had a great going back home!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Reuban was the best! Helped us with everything we need, Right on the beach and close to all attractions. Nice rooms with eco decor. The bach service was great, with music, lounge chairs, umbrella, and food and alcohol service. Carlos served us all of our stay and was fantastic! The restaurant offers you a great free breakfast. We had the best time! Definitely coming back!!
Stayed 4 nights in May 2021
Response from concierge ruben on 21 May 2021
Thank you very much for your comments and it was a pleasure to see you attended to and I look forward to your return soon, greetings from Roc Tulum. att. Ruben reception

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2021
Response from concierge on 23 May 2021
Estimado huesped, Agradecemos su tiempo por expresar sobre su experiencia con nosotros. Si hay algo en que podemos mejorar para su próxima estancia por favor háganos saber para que la siguiente estancia sea mas mágica que la primera. Les deseamos un excelente resto del día y bonito viaje a casa.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
World Class
We stayed in a lot of beautiful beach hotels, but this was hands-down our favorite. The service was like that of a diamond resort. World class. Absolutely phenomenal!
Stayed 3 nights in Apr 2021
Response from concierge on 20 May 2021
Dearest Michael, Thank you for taking the tiem to write about your wonderful experience with us. We would love for you to come back soon so we can make the next experience even more magical. We swish you a lovely rest of the day.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was great all around. The staff was great and helpful. The location was breathing and gorgeous. But there’s no service in Tulum at all. Make sure to confirm your shuttle service in advance for pickup.
Stayed 4 nights in Mar 2021
Response from Morgane on 28 Mar 2021
Dear guest, We are happy to hear you had a good time here with us in Roc Luxe. We are always grateful to hear feedback. We hope to see you again soon here in Tulum!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay in Tulum. Staying in the Jungle part of the property we had the best of both world- sleeping in the jungle and breakfasting on the beach, with a tuk tuk to transport us between the too when we didn't feel like walking! The day beds on the beach are great and it is a beautiful spot on the beach. Great location, in the middle of the north and south parts of Tulum the hotel is close to everything you need and want. Finally the staff are fantastic- from the waiters to the reception staff and management- everyone did that little extra to make the stay here special. I hope its not too long before I stay here again!
Stayed 4 nights in Mar 2021
Response from Morgane on 22 Mar 2021
Dear guest! We are very happy that you enjoyed your stay with us. Thank you for taking the time to leave a comment, they are always welcomed! We hope to see you again here, it was a pleasure hosting you

4/10 Poor

RG, Toronto

Travelled with group
Disliked: Staff & service
The rooms that we booked were deceptive - while it frames it as a beachfront location, it is not and we had to pay significantly to upgrade to decent rooms. It was frustrating and disappointing.
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Staff is very friendly! Only downfall is that there is no restaurant at this location. However, there are 2 very close by. The room was huge and the mattress was very comfortable. We had a great time.
Stayed 1 night in Mar 2020
Response from Dear traveler on 25 Mar 2020
Thank you for your comment and for choosing our hotel. I am happy that you enjoyed your stay. All your comments are essential to improve our service. We will soon have a restaurant and breakfast will be served there. We hope to be your choice on your next visit. Take care

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Las instalaciones excelentes, el cuarto un sueño con una vista espectacular pero el personal con falta de profesionalismo nos abrieron la puerta del cuarto sin tocar primero.
Stayed 2 nights in Feb 2020
Response from Hotel Esencial Tulum on 24 Feb 2020
Antes que nada le agradezco por haber escogido el hotel Esencial para su estadía, y le ofrezco disculpas por los errores cometidos por parte del personal, cabe mencionar que ya tomamos cartas en el asunto para que esta situación no vuelva a ocurrir. Esperamos tenerla de regreso pronto y poder brindarle el mejor de los servicios.

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
I recently spent three nights at the hotel and found the location to be super but the actual hotel to be very disappointing. The one big plus is that there is a large sandy beach which is shared by a small number of guests. My small hut must have been one of the originals built decades ago. There were aspects which were charming but the lack of adequate lighting, electrical outlets and a really uncomfortable bed were major downsides. I never asked anything of the staff so I don’t know if they were helpful. I do recall that checking out was very perfunctory, no how was your stay, blah blah blah. I guess they didn’t want to hear another honest answer. The breakfast coupon valid at the restaurant was for a basic no frills crappy breakfast. I made the mistake of asking for a coffee refill only to be informed at the end of the meal that had cost me 50 pesos. I was left with the impression that Tulum was incredibly overrated and overpriced and this hotel was no exception. I wouldn’t recommend staying here.
Stayed 3 nights in Jan 2020

8/10 Good

kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic resort but could be so much more
The stay was great the hotel is good but could be improved with just a few more inclusions. Glasses in the room ,ice for the guest to use, Maybe even some form of tea a nd coffee On checkin more information places to eat and things to do Also have some sort of guest laundry option. We had fantastic time loved our room nice and quite.
Stayed 5 nights in Jan 2020
Response from Hotel Esencial on 25 Feb 2020
Thank you Kay, We are constantly improving.

6/10 Okay

YaNYC

Travelled with group
Liked: Cleanliness
we were staying here during peak season and paying a premium rate for a very basic cabana which we were willing to do for proximity to the beach. first of all we were on the “jungle” side of the property across the street. our first cabana started smelling like sewer/ s**t so they moved us to another cabana further away from the beach that night. there was no WiFi or cell phone signal on the jungle side for the first 4 days. we literally had to go to the road to pick up the restaurants WiFi. btw there is no restaurant at the hotel they offer breakfast vouchers to the restaurant across the street we used them once.. much better food at tata next door or amansala beach club. they also only give u 2 small bottles of water at check in so get used to lugging water bottles back yourself, they won’t even sell them to u. A mosquito net or something would be nice considering the amount of insects and humongous tarantulas are running around. Also a giant iguana. at night you can barely see there is no lighting leading you back to your room. the shower eye droppers water on you if ur lucky enough to get hot water at all. also they should invest in “do not disturb” signs. I got woken up by housekeeping walking in at 10am every single day! They would come back to clean in the afternoon but the last day we requested to checkout at 2pm instead of 12noon and they tried to charge me 400 pesos for “late” cleaning even tho they always cleaned our room “late” n no one was checking in after us.
Stayed 3 nights in Jan 2020

2/10 Terrible

KMW, NYC

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. I booked this property for a week over Christmas and was beyond horrified when I arrived. One previous review compared the property to "glamping", but there is nothing glamorous about this place. It's actually worse than actual camping. The cute little grass huts on the resorts expedia page are quite limited. The rest of the property is across the highway in the jungle, it's absolutely terrifying. The majority of the "huts" consist of a bed, a broken safe, 1 lightbulb hanging from the ceiling, no bathroom mirrors, and little to no running water. It is out of this world how horrible it is. The resort also reeks of human feces due to inadequate plumbing, and trash removal. The resort promotes "free breakfast" for every room but in fact there is no breakfast served on the property, nor any other amenities. The beach is equipped with a total of TWO chairs, and the staff is incredibly unhelpful. STAY AWAY.
Stayed 6 nights in Dec 2019

2/10 Terrible

Susan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not book this hotel when we arrived we were told we were staying a drive away NOT on the beach. When we asked to see the room we were told we couldn’t as it wasn’t ready. After waiting 4 hours we were told there was no water in the room and had to find another hotel. It’s a complete con do not book.
Stayed 1 night in Dec 2019

8/10 Good

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming and cheap luxury right on the beach
We had an amazing stay!! This hotel has the best service, placed in such a good area and the breakfast included is on top! The beach is so beautiful and the rooms at the hotel are outstanding! Only thing we missed was the option to rent bikes at the hotel.. There is a place nearby though that offer bike rentals.
Stayed 9 nights in Sep 2019

6/10 Okay

Hannah, Indianapolis, IN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was beautiful and right on the beach. The worst thing about our stay was that we selected the “pay later” option, and were charged before checking in. They charged a card I didn’t want to use then basically refused to switch the payment to my other card, when asked. I was pretty put off by the fact they wouldn’t do it, not because they couldn’t do it! The guy at the desk just didn’t want to do it. Overall, I’m not sure we will be coming back. Plenty of other nice hotels on the beach.
Stayed 5 nights in Sep 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 7 nights in Aug 2019
Response from Hotel Esencial on 12 Sept 2019
Esperamos que su estancia haya sido agradable. ¡Saludos!

10/10 Excellent

Zola

Liked: Cleanliness, staff & service, property conditions & facilities
It was my first visit to Tulum and I choose this unique hotel without much prior experience except relying on online reviews. It was a great decision. The electricity and hot shower and water and most importantly the AC was working non -stop in the extreme humid August month — after reading that a lot of hotels in Tulum offer non ACd rooms with some electricity for only limited time. At this hotel, everything was working properly and I was able to enjoy charging my camera and stuff and staying cool in the extreme hot daytime I loved how secluded the hotel was and felt like in the nature ( jungle like feel plus direct ocean view and access. The location was not far from some activities and shops (within walking distance). Beautifully designed rooms, amazingly comfortable big bed, soft bed sheet, color,decor, OMG the outdoor hot shower (the water is bit salty, but it is tolerable) under the sky, blue sky and night starts or anytime available! natural and eco feel of the entire place — all were spectacular and serene. And the hotel is right on the white sand beach. The whole staff was very kind, genuinely friendly, very kind people! I had an important request and room type upgrade, and they all kindly worked hard to make the guest most happy ! I am very grateful to all of them that they put into a very nice room!!!!!!! Thank you so much! the hotel staff! for their amazing service and their beautiful smiles everyday. I would highly recommend this hotel
Stayed 7 nights in Aug 2019
Response from esencial on 17 Aug 2019
We are very grateful for the comments and we will strive to keep the hotel improving. thanks from the essential estaff.

10/10 Excellent

Saleem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Very lowkey and beautiful. Staff was amazing.
Stayed 3 nights in Jul 2019
Response from Esencial on 17 Aug 2019
We are very grateful for your comments, they help us to continue improving and to try harder. Thanks from the Essential team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Love the place it was amazing clean ocean view was so nice
Stayed 5 nights in Jul 2019
Response from Esencial on 17 Aug 2019
We greatly appreciate your comments, we will strive to continue improving the service and experience of the guest. Thanks from the essential team.