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Black House Aldea Zama

5.0 star property

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Black House Aldea Zama provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Outdoor space

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About this property

Black House Aldea Zama

  • Luxury apartment near Tulum Mayan Ruins
  • Black House Aldea Zama provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
  • Other perks at this apartment include:
    • Concierge services, beach towels and local meal delivery service
    • Tour/ticket information and a 24-hour front desk
  • Room features
  • All guest rooms are individually decorated, and have comforts, such as private plunge pools and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-friendly workspaces.
  • Extra conveniences in all rooms include:
    • Rainfall showers, free toiletries and hairdryers
    • 55-inch Smart TVs with digital channels
    • Private fenced gardens, wardrobes/cupboards and separate sitting areas

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 16 December 2024 to 31 December 2025 (dates subject to change).

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Frequently asked questions

Is Black House Aldea Zama pet-friendly?

No, pets are not allowed at this property.

How much is parking at Black House Aldea Zama?

This property doesn't offer parking.

What time is check-in at Black House Aldea Zama?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Black House Aldea Zama?

Checkout is at 11:00 AM.

Where is Black House Aldea Zama located?

Located in Zama, this luxury apartment building is 0.7 mi (1.1 km) from Hunab Lifestyle Center and 2.7 mi (4.3 km) from Tulum Mayan Ruins. Jaguar Park and Dos Aguas Park are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

10

Exceptional

10

Cleanliness

9.4

Amenities

10

Property conditions & facilities
Rating 10 - Excellent. 3 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

Reviews

Verified

10/10 Excellent

Hilda

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was really beautiful it was really clean the pool was amazing
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Manikandan

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a excellent stay in black house. We stayed as a group and it was an amazing experience. The place is very beautifully decorated and Marcela is super helpful. Definitely we will visit again.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Gigi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Me encantó todo, desde la comunicación para el recibimiento hasta los detalles de la instancia. La administradora fue muy atenta y amable, respondió todas mis dudas y lo hizo a la brevedad. La estancia muy bonita, comoda y limpia, me voy muy contenta de haberme hospedado ahí
Stayed 1 night in Jan 2024