Title: OVA CANCUN Y TULUM Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=182189&destination=Tulum%2C+Tulum%2C+Quintana+Roo%2C+Mexico&selected=100598901&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # OVA CANCUN Y TULUM ## Photo gallery for OVA CANCUN Y TULUM ![Outdoor pool - OVA CANCUN Y TULUM (Tulum)](https://images.trvl-media.com/lodging/101000000/100600000/100599000/100598901/3d326a97.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior entrance - OVA CANCUN Y TULUM (Tulum)](https://images.trvl-media.com/lodging/101000000/100600000/100599000/100598901/87acbefb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - OVA CANCUN Y TULUM (Tulum)](https://images.trvl-media.com/lodging/101000000/100600000/100599000/100598901/bfb9fafd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - OVA CANCUN Y TULUM (Tulum)](https://images.trvl-media.com/lodging/101000000/100600000/100599000/100598901/9b7bf1a2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - OVA CANCUN Y TULUM (Tulum)](https://images.trvl-media.com/lodging/101000000/100600000/100599000/100598901/a9c8bf0c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Consider a stay at OVA CANCUN Y TULUM and take advantage of a rooftop terrace, a garden and laundry facilities. Stay connected with free in-room WiFi. ## Reviews 7.2 Good ## Popular amenities - Pool - Parking included - Free Wi-Fi - Air-conditioning - Laundry room - Outdoor space £101 includes taxes & fees 1 May - 2 May ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=100598901&PinnedHotelID=100598901&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=100598901&PinnedHotelID=100598901&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=100598901&PinnedHotelID=100598901&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=100598901&PinnedHotelID=100598901&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=100598901&PinnedHotelID=100598901&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=100598901&PinnedHotelID=100598901&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=100598901&PinnedHotelID=100598901&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=100598901&PinnedHotelID=100598901&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 3+ beds 2 beds 1 bed Showing 3 of 3 rooms ### View all photos for Deluxe Apartment ![Premium bedding, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/101000000/100600000/100599000/100598901/00896534.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment - Garden view - 1313 sq ft - 2 bedrooms - Sleeps 6 - 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Deluxe Apartment, 1 Bedroom, Jetted Tub ![Premium bedding, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/101000000/100600000/100599000/100598901/dc63c1d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 1 Bedroom, Jetted Tub - Garden view - 1421 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Deluxe Suite, 1 Queen Bed ![Premium bedding, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/101000000/100600000/100599000/100598901/00896534.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 Queen Bed - 205 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/116000000/115410000/115406600/115406584/3a28e141_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moxy Tulum Zama - 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Pool - Hot tub - Spa - Pet-friendly 8.4 Very good 727 reviews £248 includes taxes & fees 30 Apr - 1 May [](https://www.expedia.co.uk/Tulum-Hotels-Hotelito-Azul.h17937052.Hotel-Information?chkin=2026-4-30&chkout=2026-5-1&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=e0bbd761-ce65-41c5-a953-49c87e082eed&top_cur=GBP) Ad ![8 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/123f45ea_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids’ pool 8.4 Very good 1,950 reviews £284 includes taxes & fees 2 May - 3 May [](https://www.expedia.co.uk/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information?chkin=2026-5-2&chkout=2026-5-3&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=e0bbd761-ce65-41c5-a953-49c87e082eed&top_cur=GBP) Ad ![65-inch flat-screen TV with satellite channels, TV, pay films](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70501700/70501666/8f8889c1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - On private beach - Pool - Spa - Parking included 9.0 Wonderful 310 reviews £465 includes taxes & fees 26 Apr - 27 Apr [](https://www.expedia.co.uk/Akumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information?chkin=2026-4-26&chkout=2026-4-27&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=e0bbd761-ce65-41c5-a953-49c87e082eed&top_cur=GBP) Ad ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/14000000/13010000/13008900/13008835/3da6c7df.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Nômade Temple Tulum Zona Hotelera - Pool - Breakfast included - Spa - Parking included 8.8 Excellent 793 reviews £317 includes taxes & fees 21 Apr - 22 Apr [](https://www.expedia.co.uk/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information?chkin=2026-4-21&chkout=2026-4-22&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=e0bbd761-ce65-41c5-a953-49c87e082eed&top_cur=GBP) Ad ![40-inch Smart TV with satellite channels, TV](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1210000/1207500/1207436/b4f693b9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ana y Jose Tulum Hotel & Spa Zona Hotelera - On private beach - Pool - Breakfast included - Spa 9.0 Wonderful 231 reviews £196 includes taxes & fees 1 May - 2 May [](https://www.expedia.co.uk/Tulum-Hotels-Ana-Y-Jose-Hotel-Spa-Tulum.h1207436.Hotel-Information?chkin=2026-5-1&chkout=2026-5-2&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=e0bbd761-ce65-41c5-a953-49c87e082eed&top_cur=GBP) Ad ![In-room safe, individually furnished, blackout curtains](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3390000/3389400/3389380/34d8262a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### BE Destination Tulum Zona Hotelera - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 539 reviews £441 includes taxes & fees 28 Apr - 29 Apr [](https://www.expedia.co.uk/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information?chkin=2026-4-28&chkout=2026-4-29&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=e0bbd761-ce65-41c5-a953-49c87e082eed&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-AROVA-TULUM-APARTMENTS.h100598901.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-AROVA-TULUM-APARTMENTS.h100598901.Hotel-Information) ## About the area Tulum is home to OVA CANCUN Y TULUM. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. [Visit our Tulum travel guide](https://www.expedia.co.uk/Tulum.dx182189) [View more Apartments in Tulum](https://www.expedia.co.uk/Tulum-Apartments.d182189-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.18604%2C-87.44698&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Dsln3S0AdfZIBCyVN-j1vz4_ACM=) Amira District, Tulum, QROO, 77760 ### What's nearby - ![Jaguar Park](https://images.trvl-media.com/place/182189/e40c4d24-37bc-4075-8fb5-eda72a0a4d20.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jaguar Park 5 min walk \- 0.3 miles - ![Tulum National Park](https://images.trvl-media.com/place/6159558/fcece672-c3eb-4b45-9a58-ee140f5007a0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum National Park 5 min walk \- 0.3 miles - ![Colorful sunset over Tulum beach, Mexico, Shutterstock ID 664142827, Purchase Order: -](https://images.trvl-media.com/place/553248621579093709/024b718d-8084-4636-a421-dcb0bb624b7f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tulum Beach 3 min drive \- 1.6 miles - SFER IK 13 min walk \- 0.7 miles - Las Palmas Public Beach 3 min drive \- 1.2 miles ### Getting around - Tulum Intl. Airport (TQO) 52 min drive ### Restaurants - Coco Cafe 4 min drive - Jasmine 4 min drive - Olio 4 min drive - Papaya Playa Beach Club 9 min walk - Panza Tulum 4 min drive ## About this property ### OVA CANCUN Y TULUM An outdoor pool, a rooftop terrace and laundry facilities are available at this smoke-free apartment building. Self parking is free. Other amenities include a garden. Each apartment features free WiFi, a pillowtop bed and a flat-screen TV. Premium bedding, a rainfall shower and a ceiling fan are among the other amenities available to guests. OVA CANCUN Y TULUM offers 4 air-conditioned accommodations with a safe and a hairdryer. This individually decorated and furnished accommodation includes desks. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Tulum apartment provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Recreational amenities at the apartment include an outdoor pool. ## Similar properties ![8 outdoor pools, open 8:00 AM to 9:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/89000000/88500000/88493400/88493357/14986cd1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Smart Depas Tulum La Veleta - Pool - Kitchen - Pet-friendly - Parking included 8.6 Excellent 18 reviews £35 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=88493357&PinnedHotelID=88493357&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/71000000/70770000/70762100/70762076/a505e92b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Irie Tulum Zama - Pool - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 123 reviews £39 includes taxes & fees 16 Apr - 17 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=70762076&PinnedHotelID=70762076&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/116000000/115410000/115406600/115406584/b1210ca5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moxy Tulum Zama - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.6 Excellent 14 reviews £68 includes taxes & fees 1 May - 2 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-01&endDate=2026-05-02&selected=115406584&PinnedHotelID=115406584&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/3a368039.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Otonomus Tulum Tulum - Pool - Kitchen - Washing machine - Dryer 8.8 Excellent 242 reviews £39 includes taxes & fees 4 Apr - 5 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=111609856&PinnedHotelID=111609856&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/103000000/102820000/102817300/102817264/1f723d1c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kuun Taak Tulum Tulum - Pool - Kitchen - Parking included - Free Wi-Fi 8.2 Very good 21 reviews £167 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=102817264&PinnedHotelID=102817264&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Room, 1 King Bed, Garden View | View from room](https://images.trvl-media.com/lodging/10000000/9080000/9075900/9075846/d5ea84b0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Xscape Tulum Tulum City Center - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 554 reviews £35 includes taxes & fees 23 Apr - 24 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-23&endDate=2026-04-24&selected=9075846&PinnedHotelID=9075846&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/34000000/33380000/33372400/33372347/8cab74eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mi Tulum Tulum City Center - Pool - Kitchen - Parking included - Free Wi-Fi 9.2 Wonderful 43 reviews £57 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=33372347&PinnedHotelID=33372347&HadPinnedHotel=true®ionId=-1&adults=2) ![King Suite with Balcony | 1 bedroom, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/91000000/90350000/90341100/90341001/ed043c89.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Erena Tulum La Veleta - Pool - Kitchen - Parking included - Free Wi-Fi 8.0 Very good 37 reviews £62 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=90341001&PinnedHotelID=90341001&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/30000000/29990000/29980300/29980242/8c00f954.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lumina at Mudra Tulum La Veleta - Pool - Kitchen - Parking included - Free Wi-Fi 8.8 Excellent 55 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=29980242&PinnedHotelID=29980242&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9050000/9043700/9043623/882d97b8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### L´hotelito Tulum City Center - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 7.2 Good 62 reviews £36 includes taxes & fees 3 Apr - 4 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=9043623&PinnedHotelID=9043623&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=100598901&PinnedHotelID=100598901&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=100598901,88493357,70762076,115406584,111609856) ## Property amenities ### Beach - Beach towels ### Pool/Spa - Outdoor pool ### Internet - Available in the apartment: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Paper towels ### Bedrooms - Pillowtop mattress - Premium bedding ### Bathroom - 1 private bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 43-inch flat-screen TV ### Outdoor areas - Garden - Outdoor furniture - Rooftop terrace - Walkway to water ### Laundry - Laundry facilities ### Work spaces - Laptop workspace ### Comfort - Air conditioning - Ceiling fan ### Pets - No pets allowed ### Suitability/Accessibility - No lift - Thin carpet in room - Smoke-free property ### Services and conveniences - Iron/ironing board - Limited-hour front desk - Safe ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 4 units - Connecting units available - Garden - Individual decor - Individual furnishings - Soundproofing ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 9:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10:30 AM ### Special check-in instructions The front desk is open daily from 3:00 PM - 9:00 PM Guests will receive an email within 7 days before arrival with check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation You will be asked to provide the property with a copy of your passport after booking If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cleaning fee: MXN 600 per accommodation, per stay, (varies per unit) - A damage deposit of MXN 6500 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - A kitchen/kitchenette is available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as AROVA TULUM APARTMENTS tulum AROVA TULUM APARTMENTS Apartment AROVA TULUM APARTMENTS Apartment tulum ## Frequently asked questions ### Does OVA CANCUN Y TULUM have a pool? ### How much does it cost to stay at OVA CANCUN Y TULUM? ### Is OVA CANCUN Y TULUM pet-friendly? ### How much is parking at OVA CANCUN Y TULUM? ### What time is check-in at OVA CANCUN Y TULUM? ### What time is check-out at OVA CANCUN Y TULUM? ### Where is OVA CANCUN Y TULUM located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## OVA CANCUN Y TULUM Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.8 Amenities ### 9.8 Property conditions & facilities 10 - Excellent 5 8 - Good 0 6 - Okay 1 4 - Poor 1 2 - Terrible 2 ## Reviews Verified ### 2/10 Terrible #### Isabella 11 Apr 2025 Disliked: Cleanliness, room comfort #### Terrible stayed The apartment was dirty and dusty. We were 3 people and didn’t get the 2 bedroom apartment because we wanted the one that had the private hot tub in the balcony which only had one bedroom and when we got in the place to be able to relax the hot tub was dirty and broken and I told them and they wouldn’t send anybody to come fix it. Also the dishes were dirty and the sink in the kitchen barely had water to wash dishes, the water in the shower was like salt water terrible, and no where to find water nearby. The bed had bugs ![](https://a.travel-assets.com/ugc/hotel-reviews/396CE0D32CC6EBD54CC368C2A344ABC7A3ED1B341744341845649.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C81B78D0E7A908755BD7B432B14CA3CC07BD768D1744341849619.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1F51D830FB4C4FDD79071E6D4F6F40381153845F1744341848300.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Isabella Stayed 1 night in Apr 2025 Verified ### 4/10 Poor #### Tristan 3 Feb 2024 Disliked: Room comfort, communication #### Avoid. Noisy construction site! Very deceptive listing and communications. While we were staying in this building it was still under construction, so was noisy, dusty, missing appliances, with construction workers everywhere. The pool on the the roof is a nice touch but not relaxing at all as is directly opposite another noisy building site. We were expecting much better after viewing the photos and description - there was no kitchen, laundry facilities, balcony, sofa or even a window to the outside! There were also frequent power cuts. Walls were paper thin so we could hear the workers and our neighbours very loudly all the time. What should have been a relaxing holiday was a stressful nightmare! Also the rental company insisted on full payment by bank transfer directly to them before we got there, so we had no option to cancel or get alternative accommodation from hotels.com ##### Tristan Stayed 3 nights in Jan 2024 Verified ### 6/10 Okay #### Sitara Nadiya 1 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Communication This is a privately owned apartment in a development that is finishing being built. So things may not work and that’s likely because it’s not fully ready. For instance I had a lot of luggage as I just finished leading a retreat and the property doesn’t have elevators, luckily a property security guard carried my bags up and down for me. In the unit, the back door to the jacuzzi doesn’t open so you can’t use the jacuzzi, the lights in the apartment in the ceiling fan won’t turn off so you have to sleep with the lights on, the blanket wasn’t warm enough and it took 6 hours for me to get checked because you need the owner of the unit to give you the unit number. The not being able to check in led me to having a panic attack as I was worried I’d have no where to sleep. I think I was the first guest here, and I believe this will improve over time. The property where the apartment is in is gorgeous and it has a lovely gym and rooftop pool, it’s walkable or bikable to the gym, but I opted for an ATV. I recommend this place when the construction is done and when the unit owners communicate more so you don’t feel like you’re being scammed. ##### Sitara Nadiya Stayed 2 nights in Feb 2025 Verified ### 10/10 Excellent #### Ralph 11 Oct 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication El apartamento es comodo y muy nuevo. Esta decorado con muy buen gusto. Tiene una alberca con un piso transparente muy tranqula con una hermosa vista a la selva y al mar. La hubicacion es muy buena. La playa está a unos pasos. ##### Ralph Stayed 1 night in Oct 2024 Verified ### 10/10 Excellent #### fernelio 11 Oct 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Es una propiedad muy nueva y amplia. el servicio es excelente, todo muy limpio, excelente entorno selvático y la playa muy cerca, solo nos llevó 10 minutos a pie. una alberca hermosa. Decididamente para recomendar !!!! ##### fernelio Stayed 1 night in Oct 2024 Verified ### 10/10 Excellent #### alberto 8 Oct 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Nuestra estadia fue realmernte hermosa. Es una pena no haber estado mas tiempo. Todo muy nuevo y limpio. Excelente gusto para decorar el apartamento. LLegamos muy cansados de viajar, pero el checkin fue automatico y sin demoras. Todos han sido muy amables. La Alberca espectacular, y la playa hermosa y accesible caminando. ##### alberto Stayed 1 night in Oct 2024 Verified ### 10/10 Excellent #### alberto 8 Oct 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication el lugar es maravilloso. La propiedad es a estrenar. limpia y pulcra. La calidad de los acabados es excelente. La alberca en la terraza es el paraiso. Tiene una paz maravillosa y ese puente transparente la hace unica. Mis felicitaciones a los anfitriones por la hermosura que tienen. Nuestras proximas vacaciones seran con ustedes!!!!! ##### alberto Stayed 1 night in Oct 2024 Verified ### 10/10 Excellent #### Sigrid 11 Oct 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication ##### Sigrid Stayed 1 night in Oct 2024 Verified ### 2/10 Terrible #### daniela 2 Jan 2024 ##### daniela Stayed 2 nights in Dec 2023 ### Expedia's Latest Trends ### Hotels > - [Grand Palladium Colonial Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information) > - [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > - [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > - [Barcelo Maya Grand](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Grand-Resort.h36196998.Hotel-Information) > - 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