Ratings based on 154 Verified Reviews

3.6 out of 5
79% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
for Everyone
by A verified traveller

Hotel with great facilities and at great location

Posted 15-Sep-2017
Pros: good breakfast, nice rooms with balcony
Cons: room furniture somehow outdated
Location: not far from Berlin and in vicinity of Mügelsee
we enjoyed our stay and were overall satisfied hotel is located at a place you might spend few days and just relax, go for a walk, swim, ... Close to Köpenick and a short drive away from Berlin
Comment from Hotel Management
18-Sep-2017 by CR, Hotel Management
Dear guest, thank your very much for reviewing your stay. We are very happy that you have enjoyed your stay and our service. We would be glad to welcome you again. Your team fro the Hotel Müggelsee Berlin
5 out of 5
for Everyone
by A verified traveller

Good stay!

Posted 02-Nov-2016
We had a wonderful stay, the only bad thing I can find is that it is very far away from the center of Berlin. But overall, it is a nice hotel with great staff!
Comment from Hotel Management
03-Nov-2016 by S.G., Hotel Management
Dear Mrs. Quiroa, thank you! We hope we´ll see you in the future again. With best regards Your team from the Hotel Müggelsee Berlin
4 out of 5
by A verified traveller from Iraq

Great lake view

Posted 12-Sep-2016 on Hotels
Real 4star hotel with great lake view
Comment from Hotel Management
14-Sep-2016 by General Manager, Hotel Management
Thank you for 4 stars! The team of Hotel Müggelsee Berlin
5 out of 5
by Andrew from Bürgel

No complaints at all

Posted 29-Sep-2015 on Hotels
Fantastic value for money and access to the City was easier and more efficient than we thought. We would stay here again.
3 out of 5
by DIMA from Ashdod

nice, not more than that

Posted 05-Sep-2015 on Hotels
The hotel is nice but old. The rooms are small. We staid 2 adults +1 baby and there was not enough space for our bags and luggage. On our second day, I lost my cellphone and I asked to make a call from a reception to the tech-service, to block my number. For 15 min call, I was charged for 51 Euro !!!! They didn't tell about their prices before I made the call. The hotel offers wifi, parking, bicycle rent and bowling. Everything for charge, nothing is for free (like we had in other hotels).
3 out of 5
by Lester from Texas

Posted 12-Jul-2015 on Hotels
Disappointing service for the money
Comment from Hotel Management
26-Sep-2015 by SG, Hotel Management
Dear guests, thank you for your stay in our home and that you have taken the time to evaluate us. We apologize for any inconvenience. We can use this better and have trained our departments again. Yours sincerely Your team from the Hotel Müggelsee Berlin
4 out of 5
for Business Travellers
by Vladas Snieckus

Nice but distant

Posted 15-Jun-2015 on Orbitz
Very nicely situated, next to the lake, surrounded by nature. First idea was - it is not too far. Especially when looking on the map. Do not be mistaken - no public transport is next to it. Hence stil good for travellers by car or groups by bus. However did not expect wifi to be that bad..
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 23-Mar-2015 on Hotels
2 out of 5
by A verified traveller from Aylesbury UK

Out of 10, nein never again!

Posted 02-Nov-2014
Pros: Leaving!
You don't expect to turn up at a hotel to find reception doing an impression of the Marie Celeste, yet this was the case so not a good start. The superior double room I had booked had two single beds and according to the staff, if I wanted a double bed then I needed to move to a smaller room. As the room I had was not exactly big then this option was not one I considered realistic. To soften the blow my partner and I decided to eat in the restaurant, it seemed the only choice was the buffet that was laid out. We should have realised that things were no better here when the butter would not even melt on the vegetables, the mashed potato was full of lumps and the chicken, though edible was devoid of any flavour. We had the pleasure of paying 46 Euros for this, we would have had more fun if they had just held us up at gunpoint! The bar has beer pumps that are just for show so no draught beer at all, even as a hotel guest you have to pay for parking and WiFi and though booked for 4 nights we left after three, making sure we spent as little time there as possible.
5 out of 5
for Couples
by Roly01

Great Hotel

Posted 10-Jun-2014 on HotelClub
We were attending a 5 day event in the City. This hotel is conveniently located just 20/25 minutes drive away. Great place to relax at the end of the day or take a stroll through the forest around Berlin's largest lake.