Ratings based on 503 Verified Reviews

3.9 out of 5
82% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveller from uk

Good Family Orientated Hotel

Posted 30-Jul-2017
Pros: Clean, safe, plenty to do, great for families
Cons: Had to buy all drinks with evening meal, even water.
Location: Great for beach, 10 mins from airport, 15 min walk to town. 30 min walk to aqua land. Avoid if don't like queues!
Great hotel for families. Plenty going on and safe for children. Food was good but dining room busy at peak times. Usual rush for sun loungers in the morning. Pools were great but quite busy at peak times. Everywhere was very clean and well looked after. Easy access to the beach and 15 mins walk from Torremolinos town.
2 out of 5
by A verified traveller from Long Island, NY

Nice hotel but non American friendly

Posted 23-Jul-2017
Hotel and Country was physically nice but certainly caters to Europeans only. Coming from USA and constantly vacationing in the Carribean, this hotel and destination cannot compare to the experience one gets in the US or carribean
4 out of 5
Recommended
for Everyone
by A verified traveller from Syd Australia

Great Location

Posted 11-Jul-2017
Great hotel. Excellent Pool Buffet could br better
2 out of 5
by A verified traveller from london

Hotel good for beach only.

Posted 09-Jul-2017
Pros: Location
Cons: Meal times two seatings and pool beds towels removed when no attendance for half a hour or so.
Location: Good location plenty to see good eating be careful to choose.
Hotel to busy no sun beds allowed to be taken by towels with no attendance of holiday person no pool towels or covers for bed and pool chairs. Meal times not organised chaos should have two seatings to improve a chance to eat and choice of food repeatedly the same would not use again.
3 out of 5
by A verified traveller

Posted 02-Jul-2017
Only two plugs per room . Very far distance away from nightlife . Very expensive hotel ! However staff were very friendly and helpful .
5 out of 5
Recommended
for Everyone
by A verified traveller from S

Very welcoming & delightful staff.

Posted 15-Jun-2017
From the moment we checked in to checking out 5 days later . I only have good positive comments about this hotel . Nothing was too much trouble particularly the friendly helpful reception staff to the efficient busy cleaning staff . Everyone went the extra mile to ensure everyone had a great holiday .
5 out of 5
Recommended
for Everyone
by A verified traveller from wm

Big hotel close to the beach

Posted 12-Jun-2017
Nice big hotel close to the beach.Food was very good.I went there with my friend end of May for 4 nights I was very disappointed because there was nothing to do in the evening no night clubs around.
2 out of 5
by A verified traveller

Don't expect to much

Posted 06-Jun-2017
Pros: The room was kept very clean by the excellent housekeeping staff. They were the only friendly faces in the hotel.
Arrived Sunday 14th May to check in at 11:30. Told by the unpleasant reception staff to come back at 14:00 to collect key .Sat around for 2 1/2 hours and witnessed their attitude wasn't restricted to just me. Finally got the key and in the lift noticed the lift safety check had expired on the 17th March. as we were on the top floor we crossed our fingers. Mentioned it to reception but after our two week stay it was still the same. As we were tired from our very early morning flight we thought we would just have a meal in the hotel "restaurant". Not a good idea. We arrived at the door and asked for a table for two. That will be 43 euros demanded the miserable lady at the door. She turned out to be the Canteen Commandant. I said I will charge to the room please. "Have you purchased credit from reception ?" No, they never informed me that I had to. "In that case you will have to pay cash. No cash no table". This all occurred before we had even seen any food ! Needless to say we never ate there again. The hotel also had a unique Wake Up Call system. You would go to bed in a pleasant controlled environment but in the early hours they would turn off the air conditioning off so you would wake up in the very early hours nicely hot and sticky. We were glad that we had only booked this hotel as a base hotel as we were driving around visiting Seville, Cordoba and Granada where we stayed in some proper hotels for four nights before returning to finish our stay.
5 out of 5
by Georgina

Recommend this hotel. Accessible, friendly, clean.

Posted 14-May-2017 on Hotels
Really well organised hotel. Good location by the beach and with good family facilities. Very accessible for the airport and people with mobility issues. Great breakfasts.
4 out of 5
by Craig

Good hotel, with a great breakfast

Posted 02-May-2017 on Hotels
All smooth sailing, great breakfast. Cocktails standard. Good choice if you want to chill. 15 minutes walk from the train station.More variety of english TV channels would be a good improvement. Wifi could be a bit slow something.