4/5 Good
Christina
Travelled with family
7 Jul 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property
Living in Spain on a strict lockdown, we were happy to get some freedom. We live in Cadiz province and decided to get away to Huelva/Punta Umbria for the weekend.
This property is HUGE!!!! With that being said, when we first arrived we checked into the wrong building. We were not the only ones turned around. After driving for 3 hours, waiting in line to be turned away wasn't the best. We drove to the next building and was told to park in the garage. My husband wanted to drop me off at the lobby but he was told no. From where we parked in the garage (F) to the reception area is a LONG walk.
Check in, we waited about 15 minutes. The gentleman that assisted us was very kind and informative! Once we got to our room, it was very clean and rather large. We got the superior double room with terrace. If you're wanting to step out on a balcony with a table and chairs, book the terrace.
The pool and splash park was really nice. It was nice to be able to get a sun lounger to relax by the pool. We took advantage of the snacks/drinks at the pool bars. My biggest complaint would be the mosquitoes. They should definitely treat the outdoors for pests. I had my own spray but it still wasn't enough. We wanted to stay outside longer but the bugs were to much. Therefore we didn't take advantage of the evening animation.
We were told a checkin what restaurant and time we go to for breakfast/dinner. First night was American 5/10, second night International 10/10. I would stay here again
Stayed 2 nights in Jul 2020