"Check-in instruction need to be clearly highlighted to customer before making the booking. I had to stay one night in a different hotel. Hotel.com support is very poor, when contacted the agent as he given Switzerland number to call hotel.
Stay at Rebstock hotel was really good and the service was really good.
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"Unfortunately our prepaid reservation from several months ago was not known the to staff working the reception. Our party had hiked to the this location (all day hike) and was turned away. The hotel did find another available accommodation with a different property in another town and drove our party there - however would have to pay all over again, and none of the amenities important to us. The staff was not friendly and also could not communicate with Expedia. They ended up ensuring some kind...
"Zimmer war in Ordnung, nur fanden wir es deutlich zu teuer. Ambiente entspricht unserer Meinung nach nicht dem Preis, da schon in die Jahre gekommen.
Frühstück und Abendessen waren super, der Gastraum ist auch ansprechend modernisiert."
"Excellent hotel great service fantastic pool and spa quite location at the black forest ideal for a ride / drive trip.will stay again..Nice burger too"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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" There is something quite lovable about this old lady of a hotel, as it is called. The location is the best in town, and there’s something about it old style elegance that made us very very happy. Although it was only about 25% occupied while we were there in early August, everything in the property was kept perfectly clean and accessible. It looks wonderful from the outside, and the room was large and roomy, and just fine. It is not a place for people who want all the high-tech gizmos and the large televisions for those of us who like the old world style, This is a lovely place. "
"I liked the hotel service personnel, the hotel location, and the room I stayed at with nice view of the street below. I will highly recommend this hotel to my friends and collogues. "
Maison Messmer - ein Mitglied der Hommage Luxury Hotels Collection
10/10 Excellent
"Lovely room with great views of the city. Very central too so made the stay very relaxing and entertaining. I will return to make better use of the spa facilities which looked excellent. All staff were friendly and helpful"
"This was a very relaxing hotel that was close to everything in town. The staff was friendly and accommodating, the breakfast was excellent with a wide variety of options, and the overall experience exceeded our expectations for our first family vacation to Germany."
"We loved our stay here. We had the most spacious room in all of our travel in Europe. We enjoyed eating on the balcony and the breakfast was top-notch. All of the staff we encountered were friendly and helpful. Our only regret was that we couldn’t stay longer!"
