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Tokyu Stay Shimbashi (Ginza area)

3.0 star property
Guests start their day with a hearty breakfast buffet at the on-site restaurant while enjoying attentive service from the helpful staff at this Tokyo accommodation.

Choose dates to view prices

Tokyu Stay Shimbashi offers a convenient base in Tokyo's Ginza area. Travelers appreciate amenities like in-room WiFi, dry cleaning, and laundry services. The hotel restaurant serves meals all day, and the 24-hour front desk staff ensures guests have assistance whenever needed.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • 24/7 front desk
The current price is £64
additional charges may apply
21 Jun - 22 Jun

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests must be at least age 20 to stay in a smoking room.

Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2300 per person
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Tokyu Stay Shimbashi (Ginza area) pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Tokyu Stay Shimbashi (Ginza area)?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Tokyu Stay Shimbashi (Ginza area) on 21 Jun 2026 start from £64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Tokyu Stay Shimbashi (Ginza area)?

Tokyu Stay Shimbashi (Ginza area) doesn't offer parking.

What time is check-in at Tokyu Stay Shimbashi (Ginza area)?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Tokyu Stay Shimbashi (Ginza area)?

Checkout is at 11 AM.

Where is Tokyu Stay Shimbashi (Ginza area) located?

Located in Minato, this hotel is within 1 mi (2 km) of Kabuki-za Theatre, Tsukiji Outer Market and Tokyo Tower. Tokyo Dome and Ryogoku Kokugikan are also within 6 mi (10 km). Shiodome Station and Shimbashi Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 506 out of 1000 reviews
Rating 8 - Good. 341 out of 1000 reviews
Rating 6 - Okay. 111 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

Reviews

Verified

10/10 Excellent

victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I left my passport in the counter and left and I know in my mind that I left it there and When I get back there I am so impressed with how they treated my passport.. they wrapped it really nicely and presented it to me with so much respect. Everything, and everywhere you go in Japan is very well relaxed. The hotel is perfect.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely and very helpful during check in and stored our bags until 6pm before our flight. Very happy with our stay and the hotels location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. Great location, close to Shimbashi station. Friendly staff.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

JT

Liked: Cleanliness, amenities, property conditions & facilities
Great location with fair value. Staff and amenities were amazing.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Soo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is helpful, room is clean but small. I don’t think there is airport shuttle from NRT to hotel. The location is good.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Minette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The laundry in the room is the main selling point for us!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Hailey

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, kind and respectful staff, awesome amenities! Would stay here again and recommend to other travellers!
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Tai

Liked: Cleanliness, staff & service, amenities
Staff very courteous. Great location.
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

pandian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very close to the Shimbashi Station. The room is clean and it has great amenities. Excellent shower and bathroom products. They have hair styling accessories that you can borrow from the front desk.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jean-Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious - especially by Japanese standards. Overall comfortable. Great location - 5mins walking from Shimbashi Station. Insuite laundry was *chefs kiss* amazing to have. Skipped on breakfast - it was a pricey buffet
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

graciela

Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in and checkout. Central location close to metro
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, property is updated and modern, there was a washer/dryer AND laundry detergent in every room we booked (we booked 3). The bathrooms are nice too. There is a coffee machine that has many options all day and night. Walking distance to shopping, restaurants, and train station. There is also a vending machine in the lobby. Great experience and I will definitely stay here again.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Emiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little walk from the station, facility felt a little old. Staff was very friendly and nice. Coffee at the lobby was great.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Aja

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the staff was super helpful and courteous and we had a great time!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I've ever stayed in. It was clean and convenient. It is a little bigger than most hotels in Tokyo (the little hallway made a difference). They had great toiletries (the body scrubs were amazing) and the 24h complimentary coffees were great. The staff were so helpful in transferring my luggages. The Shimbashi station made it easy to get around the city. I would come back for sure.
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Avinash

Liked: Cleanliness, amenities, property conditions & facilities
Great location, good price. My only 2 complaints are that the WiFi is not always fast and that if your room faces the train tracks you will hear every train passing by from early morning to late evening
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walls was a littel dirty, but die amenities where super, Waschmaschine was super useful, location great, Breakfast the only problem ist if you get there by 8:30 there are not much options y one day they did not make more eggs.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Tanar

Liked: Cleanliness, staff & service, amenities
Excellent location, wonderful breakfast, helpful people.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Yuko

Liked: Cleanliness, amenities, property conditions & facilities
Location is perfect, the hotel's atmosphere is very good as well, love the night lobe.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

miwako

Liked: Cleanliness
Good location. Washing machine is very usefull.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Chiu Kuen Ramon

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, check in was easy, the staff spoke enough english and I spoke enough japanese to make any accommodations pretty seamless. Would definitely stay here again.
Stayed 16 nights in Oct 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Great location, room had its own washing machine! Breakfast options were great and delicious! Room was small, but comfy and practical!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Alda

Liked: Cleanliness, staff & service, amenities
Room was as described. Location was convenient
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent services
Stayed 3 nights in Nov 2025