expedia

Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Overview of Tokyu Stay Nishi-Shinjuku

Photo gallery

Featured image
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Tokyu Stay Nishi-Shinjuku

3 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationShinjuku Central Park7 min walk
    Popular LocationThe Tokyo Metropolitan Government7 min walk
    Popular LocationTokyo Opera City Concert Hall16 min walk
    AirportTokyo (HND-Haneda)16 min drive

Choose dates to view prices

Semi Double Room, Non Smoking (Single Use)

  • 193 sq ft
  • Sleeps 1
  • 1 Double Bed

Semi Double Room, Smoking (Single Use)

  • 193 sq ft
  • Sleeps 1
  • 1 Double Bed

Semi Double Room, Non Smoking, 18sqm with 140cm Bed width

4.5/5 guest room rating
  • 193 sq ft
  • Sleeps 3
  • 1 Large Single Bed

Twin Room B Non Smoking with extra bed,34sqm, 100cm Bed width

5/5 guest room rating
  • 365 sq ft
  • Sleeps 6
  • 2 Single Beds

Single Room B, Smoking (Single Use)

  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed

Single Room B, Non Smoking (Single Use)

  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed

Twin Room A, Non Smoking 21sqm, 100cm Bed width

4.7/5 guest room rating
  • 226 sq ft
  • Sleeps 4
  • 2 Single Beds

Twin Room A, Smoking, 21sqm, 100cm Bed width

No guest room rating
  • 226 sq ft
  • Sleeps 2
  • 2 Single Beds

Semi Double Room, Smoking, 18sqm with 140cm Bed width

4.5/5 guest room rating
  • 193 sq ft
  • Sleeps 2
  • 1 Large Single Bed

Single Room A, Smoking 15sqm, 122cm Bed width

4.7/5 guest room rating
  • 161 sq ft
  • Sleeps 1
  • 1 Single Bed

Twin Room B Smoking with extra bed, 34sqm, 100cm Bed width

  • 365 sq ft
  • Sleeps 3
  • 2 Single Beds

Single Room B with Kitchen, NonSmoking, 140cm Bed

4.4/5 guest room rating
  • 194 sq ft
  • Sleeps 3
  • 1 Large Single Bed

Twin Room A, Non Smoking (Single Use)

  • 226 sq ft
  • Sleeps 1
  • 2 Single Beds

Single Room B with Kitchen, Smoking, 140cm Bed

5/5 guest room rating
  • 194 sq ft
  • Sleeps 2
  • 1 Large Single Bed

Twin Room A, Smoking (Single Use)

  • 226 sq ft
  • Sleeps 1
  • 2 Single Beds

Single Room A, Non Smoking 15sqm, 122cm Bed width

4.7/5 guest room rating
  • 161 sq ft
  • Sleeps 2
  • 1 Single Bed

About this area

Tokyo

Located in Tokyo's Shinjuku neighbourhood, Tokyu Stay Nishi-Shinjuku is in the city centre and near a metro station. Shinjuku Gyoen National Garden and Meiji Jingu Shrine are notable landmarks, and the area's natural beauty can be seen at Yoyogi Park and Ueno Onshi Park. Enjoy an event or a match at Tokyo National Olympic Stadium, and consider making time for Tokyo Tower—a top attraction that's not to be missed. Guests appreciate the hotel's convenience for public transportation: Nishi-shinjuku-gochome Station is 3 minutes on foot and Tochomae Station is 8 minutes.
Popular Location

What's nearby

  • Shinjuku Central Park - 7 min walk
  • The Tokyo Metropolitan Government - 7 min walk
  • Tokyo Opera City Concert Hall - 16 min walk
  • Japanese Sword Museum - 17 min walk
  • Meiji Jingu Shrine - 5 min drive

Getting around

  • Nishi-shinjuku-gochome Station - 3 min walk
  • Hatsudai Station - 18 min walk
  • Tokyo (NRT-Narita Intl.) - 53 min drive

Restaurants

  • Denny's - 4 min walk
  • Starbucks - 4 min walk
  • Omborato - 6 min walk
  • Tully's Coffee - 6 min walk
  • Junisoh - 6 min walk

About this property

Tokyu Stay Nishi-Shinjuku

3-star Tokyo hotel in Shinjuku, walk to Tokyo Metropolitan Government Building
This smoke-free hotel features dry cleaning, a 24-hour front desk and free newspapers. WiFi in public areas is free. Other amenities include a vending machine. All 148 rooms boast deep soaking bathtubs, and offer free WiFi and washers/dryers. Free wired Internet and fridges are standard, as are LCD TVs with digital channels.
Tokyu Stay Nishi-Shinjuku offers 148 forms of accommodation with washers/dryers and a safe. LCD televisions come with digital channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 1020 per person

Family friendly

  • Dry cleaning service
  • Microwave
  • Fridge
  • Washer/dryer

Conveniences

  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service

Languages spoken

  • English
  • Japanese

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Digital channels
  • LCD TV
  • Films for purchase

Food and drink

  • Electric kettle
  • Microwave
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Washer and dryer

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 1020 per person (approximately)
  • Cleaning/housekeeping/linen fee: JPY 1100 every 6 days

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

Nishi-Shinjuku Tokyu Stay
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku Hotel
Tokyu Stay Nishi Shinjuku
Tokyu Stay Nishi Shinjuku
Tokyu Stay Nishi-Shinjuku Hotel
Tokyu Stay Nishi-Shinjuku Tokyo
Tokyu Stay Nishi-Shinjuku Hotel Tokyo

Frequently asked questions

Can I cancel my reservation for free at Tokyu Stay Nishi-Shinjuku and receive a full refund?
Yes, Tokyu Stay Nishi-Shinjuku offers free cancellation on select room rates, because flexibility matters! Please refer to Tokyu Stay Nishi-Shinjuku cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Tokyu Stay Nishi-Shinjuku?
As of 12 Apr 2021, prices found for a 1-night stay for 2 adults at Tokyu Stay Nishi-Shinjuku on 18 Apr 2021 start from £42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Tokyu Stay Nishi-Shinjuku pet-friendly?
No, pets are not allowed at this property.
How much is parking at Tokyu Stay Nishi-Shinjuku?
This property doesn't offer parking.
What time is check-in at Tokyu Stay Nishi-Shinjuku?
Check-in is from 3 PM - midnight. After-hours check-in is not available.
What time is check-out at Tokyu Stay Nishi-Shinjuku?
Checkout is at 11 AM.
Where is Tokyu Stay Nishi-Shinjuku located?
Located in Shinjuku, this hotel is within 2 mi (3 km) of Shinjuku Gyoen National Garden, Meiji Jingu Shrine and Yoyogi Park. Tokyo National Olympic Stadium and Tokyo Dome are also within 6 mi (10 km). Nishi-shinjuku-gochome Station is only a 3-minute walk and Tochomae Station is 8 minutes.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 453 out of 997 reviews
5 - Excellent 45%
Rating 4 - Good. 429 out of 997 reviews
4 - Good 43%
Rating 3 - Okay. 90 out of 997 reviews
3 - Okay 9%
Rating 2 - Poor. 16 out of 997 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 997 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst customer service ever!
This hotel refused to refund our money even though with COVID there was no way we could stay there with the current travel restrictions. Hotels.com agents tried several times to work with the hotel but to no avail. It was an expensive non stay. Shame on them!
Stayed 2 nights in Jul 2020

3/5 Okay

Liked: Cleanliness, staff & service
Stayed 12 nights in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the room. It is comfortable, clean, great.
Stayed 7 nights in Dec 2019

Stay in the know with the Expedia app

Get real-time notifications, view your trip details and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code