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Overview of Tokyo Marriott Hotel

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Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Tokyo Marriott Hotel

4.5 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationSengakuji Temple2 min drive
    Popular LocationHappoen Garden3 min drive
    Popular LocationRainbow Bridge8 min drive
    AirportTokyo (HND-Haneda)20 min drive

Choose dates to view prices

About this area

Tokyo

Located on the boardwalk, Tokyo Marriott Hotel is in Tokyo's Shinagawa neighbourhood, an area with good airport proximity. The area's natural beauty can be seen at Tokyo Bay and Happoen Garden, while Mori Art Museum and Zepp Tokyo are cultural highlights. Ready for a night out? Consider Akihabara Electric Town and Robot Restaurant. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Sengakuji Temple - 2 min drive
  • Happoen Garden - 3 min drive
  • Keio University - 3 min drive
  • Yebisu Garden Place - 5 min drive
  • Rainbow Bridge - 8 min drive

Getting around

  • Kitashinagawa Station - 4 min walk
  • Takanawadai Station - 17 min walk
  • Tokyo (NRT-Narita Intl.) - 52 min drive

Restaurants

  • Lounge and Dining G — 1 min walk
  • Quintessence - 5 min walk
  • Salma Tikka & Biryani - 6 min walk
  • Tetsu Ramen - 7 min walk
  • Tsubame Grill - 8 min walk

About this property

Tokyo Marriott Hotel

Luxury Tokyo hotel in Shinagawa, near Tokyo Bay
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a coffee shop/café, self parking and a business centre are on-site. All 242 rooms boast deep soaking bathtubs, and offer free WiFi and LCD TVs. Other amenities available to guests include free wired Internet, fridges and minibars.
Tokyo Marriott Hotel offers 242 forms of air-conditioned accommodation with minibars and a safe. 42-inch LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (JPY 2000 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 8:30 AM to 9:30 PM
  • Free local area shuttle up to 1.2 km

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: JPY 3240 for adults and JPY 1900 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Japanese
  • Korean

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 3 PM - 2 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for JPY 7129.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 3240 for adults and JPY 1900 for children (approximately)
  • Airport shuttle fee: JPY 1440 per vehicle (roundtrip, maximum occupancy 0)
  • Self-parking fee: JPY 2000 per day
  • Rollaway bed fee: JPY 7129.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Marriott Hotel Tokyo
Tokyo Marriott
Tokyo Marriott Hotel
Tokyo Marriott Hotel Shinagawa
Tokyo Marriott Hotel Hotel
Laforet Tokyo Hotel
Tokyo Marriott Hotel Shinagawa
Tokyo Marriott Hotel Tokyo
Tokyo Marriott Hotel Hotel Tokyo

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 150 out of 298 reviews
5 - Excellent 50%
Rating 4 - Good. 97 out of 298 reviews
4 - Good 33%
Rating 3 - Okay. 30 out of 298 reviews
3 - Okay 10%
Rating 2 - Poor. 15 out of 298 reviews
2 - Poor 5%
Rating 1 - Terrible. 6 out of 298 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, and the staff are friendly and attentive. I cannot wait to stay there again in October.
Stayed 4 nights in Mar 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unlike other VIP Access hotels, there is no additional benefit arising from reservation of Tokyo Marriot Hotel through Expedia, e.g. discount in breakfast. In general, the room was spacious and the service of this hotel was good. During my stay, the room service staff had forgotten to replace towel and to refill teabags. Yet, hotel management attended to customer's request very promptly. I will consider staying in this hotel again.
Stayed 7 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
It was I'm a great location, close to a main train station. Easy to get around.
Stayed 2 nights in Jan 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great as always. The sauna has just been refurbished.
Stayed 5 nights in Nov 2019

5/5 Excellent

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very friendly and attentive staff. We would definitely stay there again.
Stayed 1 night in Oct 2019