Title: Sutton Place Hotel Ueno Reviews, Deals & Photos 2026 - Expedia.co.uk

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# Sutton Place Hotel Ueno

Travelers find a peaceful haven in Tokyo's vibrant center at this welcoming hotel near Ueno Park, with secure luggage storage and reliable connectivity.

## Photo gallery for Sutton Place Hotel Ueno

![Deluxe Double Room | In-room safe, desk, soundproofing, iron/ironing board - Sutton Place Hotel Ueno (Tokyo)](https://images.trvl-media.com/lodging/75000000/74010000/74009400/74009383/c2373fcc.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Full-sized fridge, microwave, toaster, rice cooker - Sutton Place Hotel Ueno (Tokyo)](https://images.trvl-media.com/lodging/75000000/74010000/74009400/74009383/471a8b73.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Exterior - Sutton Place Hotel Ueno (Tokyo)](https://images.trvl-media.com/lodging/75000000/74010000/74009400/74009383/w1279h1342x113y0-c0e5ac8f.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Reception - Sutton Place Hotel Ueno (Tokyo)](https://images.trvl-media.com/lodging/75000000/74010000/74009400/74009383/7d560c60.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Reception - Sutton Place Hotel Ueno (Tokyo)](https://images.trvl-media.com/lodging/75000000/74010000/74009400/74009383/5f052b9b.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

Sutton Place Hotel Ueno in central Tokyo offers easy access to Ueno Park and Sensoji Temple. Guests enjoy the convenient location and practical amenities like laundry facilities and in-room WiFi, ensuring everyone stays connected throughout their visit.

## Reviews

8.0

Very good

## Popular amenities

- Free Wi-Fi
- Air-conditioning
- Laundry room
- Kitchen

£58

includes taxes & fees

12 Jan - 13 Jan

## Room options

### Check availability for these dates

Tonight

[Jan 9 - Jan 10](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=74009383&PinnedHotelID=74009383&HadPinnedHotel=true&regionId=-1&adults=2)

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Tomorrow

[Jan 10 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=74009383&PinnedHotelID=74009383&HadPinnedHotel=true&regionId=-1&adults=2)

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This weekend

[Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=74009383&PinnedHotelID=74009383&HadPinnedHotel=true&regionId=-1&adults=2)

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Next weekend

[Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=74009383&PinnedHotelID=74009383&HadPinnedHotel=true&regionId=-1&adults=2)

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All rooms

1 bed

3+ beds

2 beds

Showing 10 of 10 rooms

### Standard Double Room

- Sleeps 2

### View all photos for Deluxe Double Room

![Bathroom | Combined shower/bathtub, deep-soaking bathtub, free toiletries](https://images.trvl-media.com/lodging/75000000/74010000/74009400/74009383/w633h440x19y0-e0b437c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe Double Room

- Sleeps 2

### View all photos for Junior Suite

![Interior](https://images.trvl-media.com/lodging/75000000/74010000/74009400/74009383/f7cdb323.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Junior Suite

- Sleeps 4

### View all photos for Standard Single Room

![Standard Single Room | In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/75000000/74010000/74009400/74009383/3cbf22a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Single Room

8.0

Very good

6 reviews

### Highlights

Soundproofed 

Air conditioning 

Heating 

Full-sized fridge/freezer 

LCD TV 

Free extra futon mattress 

Bidet 

Shower/bath combination 

- 151 sq ft
- Sleeps 1
- 1 Double Bed

### View all photos for Standard Double Room

![Standard Double Room | In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/75000000/74010000/74009400/74009383/1fb813e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Double Room

8.0

Very good

12 reviews

### Highlights

Soundproofed 

Air conditioning 

Heating 

Full-sized fridge/freezer 

LCD TV 

Free extra futon mattress 

Bidet 

Shower/bath combination 

- 151 sq ft
- Sleeps 2
- 1 Double Bed

### View all photos for Standard Twin Room

![Standard Twin Room | In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/75000000/74010000/74009400/74009383/b7433f78.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Twin Room

8.0

Very good

6 reviews

### Highlights

Soundproofed 

Air conditioning 

Heating 

Full-sized fridge/freezer 

LCD TV 

Free extra futon mattress 

Bidet 

Shower/bath combination 

- 185 sq ft
- Sleeps 2
- 2 Single Beds

### View all photos for Deluxe Double Room

![Deluxe Double Room | In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/75000000/74010000/74009400/74009383/c2373fcc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe Double Room

8.8

Excellent

3 reviews

### Highlights

Soundproofed 

Air conditioning 

Heating 

Full-sized fridge/freezer 

LCD TV 

Free extra futon mattress 

Bidet 

Shower/bath combination 

- 201 sq ft
- Sleeps 2
- 1 Queen Bed

### View all photos for Junior Suite

![Junior Suite | In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/75000000/74010000/74009400/74009383/2caa1e39.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Junior Suite

### Highlights

Soundproofed 

Air conditioning 

Heating 

Full-sized fridge/freezer 

LCD TV 

Sofa bed - twin 

Free extra futon mattress 

Separate bedroom 

- 374 sq ft
- 1 bedroom
- Sleeps 4
- 2 Single Beds and 2 Single Sofa Beds

### View all photos for Standard Single Room

![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/75000000/74010000/74009400/74009383/c5d9595e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Single Room

- Sleeps 1

### View all photos for Standard Twin Room

![Bathroom | Combined shower/bathtub, deep-soaking bathtub, free toiletries](https://images.trvl-media.com/lodging/75000000/74010000/74009400/74009383/82304d94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Twin Room

- Sleeps 2

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## About the area

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.71400%2C139.77910&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=K2MFKQKvzoxTQwJlveHqVtgvhXI=)

7-chome-8-23 Ueno, Tokyo, Tokyo, 110-0005

#### What's nearby

- Ueno Park \- 3 min walk \- 0.2 miles
- Ueno Zoo \- 7 min walk \- 0.4 miles
- Ameyoko Shopping District \- 7 min walk \- 0.4 miles
- Tokyo National Museum \- 8 min walk \- 0.5 miles
- Sensoji Temple \- 19 min walk \- 1.0 mile

#### Getting around

- Inaricho Station - 7 min walk
- Keisei-Ueno Station - 9 min walk
- Tokyo (NRT-Narita Intl.) - 79 min drive

#### Restaurants

- ‪晴々飯店 - ‬1 min walk
- ‪恵園 - ‬2 min walk
- ‪おわん - ‬2 min walk
- ‪元長 - ‬2 min walk
- ‪祥龍刀削麺荘 上野店 - ‬1 min walk

## About this property

### Sutton Place Hotel Ueno

Hotel near Ueno Park 

Close to Ueno Zoo and Sensoji Temple, Sutton Place Hotel Ueno provides amenities such as laundry facilities. Guests can connect to free in-room WiFi. 

You'll also enjoy perks such as: 

- Luggage storage, smoke-free property and a vending machine
- A front desk safe

Room features 

All 50 rooms have comforts such as air conditioning and bathrobes, in addition to perks such as free WiFi and desk chairs. 

Extra conveniences in all rooms include: 

- Bathrooms with deep-soaking baths and bidets
- 32-inch LCD TVs with digital channels
- Communal kitchens, full-sized fridge/freezers and microwaves

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## Property amenities

### Internet

- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi

### Parking and transport

- No on-site parking available

### Family friendly

- In-room full-sized refrigerator/freezer
- In-room microwave
- Laundry facilities
- Soundproofed rooms

### Conveniences

- Laundry facilities
- Limited-hour front desk
- Luggage storage
- Safe at front desk
- Vending machine

### Accessibility

- Hardwood flooring in room
- No lift
- Tile flooring in room

### More

- Smoke-free property

## Room amenities

### Bedroom

- Bedsheets provided
- Free extra futon

### Bathroom

- Bidet
- Deep soaking bathtub
- Dressing gowns
- Free toiletries
- Hair dryer
- Private bathroom
- Shampoo
- Shower/bathtub combination
- Slippers
- Toilet paper
- Toothbrush and toothpaste
- Towels provided

### Entertainment

- 32-inch LCD TV with digital channels

### Food and drink

- Cookware, dishware, and utensils
- Full-sized refrigerator/freezer
- Microwave
- Paper towels
- Rice cooker
- Shared kitchen access
- Toaster

### More

- Air conditioning
- Desk
- Desk chair
- Heating
- Iron/ironing board on request
- Laundry detergent
- Safe
- Soundproofed rooms

## Policies

### Check-in

Check-in start time: 4:30 PM; check-in end time: midnight 

Contactless check-in and check-out are available 

### Check-out

Check-out before 11:00 AM

Contactless check-out 

### Special check-in instructions

The front desk is open daily from 4:30 PM - 8:30 PM

Front desk staffed during limited hours 

Information provided by the property may be translated using automated translation tools 

### Access methods

Front desk (limited hours), key retrieval

### Pets

Pets not allowed

### Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

### Payment types at the property

## Important information

### Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: 

- A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. 

### You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. 

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges 

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash 

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

### We should mention

This property does not have any lifts 

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

### Property is also known as

Sutton Place Hotel Ueno Hotel

Sutton Place Hotel Ueno Tokyo

Sutton Place Hotel Ueno Hotel Tokyo

## Frequently asked questions

### Is Sutton Place Hotel Ueno pet-friendly?

### How much does it cost to stay at Sutton Place Hotel Ueno?

### How much is parking at Sutton Place Hotel Ueno?

### What time is check-in at Sutton Place Hotel Ueno?

### What time is check-out at Sutton Place Hotel Ueno?

### Where is Sutton Place Hotel Ueno located?

## Have a question?

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## Reviews

## Sutton Place Hotel Ueno Reviews

8.0

### Very good

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines)

### 8.2

Cleanliness

### 8.0

Amenities

### 8.4

Staff & service

### 8.2

Eco-friendliness

### 7.6

Property conditions & facilities

10 - Excellent

89

8 - Good

93

6 - Okay

53

4 - Poor

20

2 - Terrible

5

## Reviews

### 8/10 Good

#### David

2 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy and quick access to Ueno Station. Room was very clean and staff were friendly and helpful 

##### David

Stayed 6 nights in Nov 2025

### 10/10 Excellent

#### Stacey

7 Sept 2025

Liked: Amenities, property conditions & facilities

Great hotel, quiet, clean and easy overnight from Narita airport. 

##### Stacey

Stayed 1 night in Sep 2025

### 10/10 Excellent

#### s

30 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Quiet, good location, Great staff. 

##### s

Stayed 2 nights in Aug 2025

### 10/10 Excellent

#### CHUNAN

29 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Close to Station

##### CHUNAN

Stayed 3 nights in Sep 2025

### 10/10 Excellent

#### Hardeep

6 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had a good stay at this hotel, the staff were very friendly and accommodating. The room was very clean too and the area was convenient. The train station was 5 mins away for instance. 

##### Hardeep

Stayed 3 nights in Sep 2025

### 8/10 Good

#### Mei

18 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very convenient location, a lot of dining options around area.

##### Mei

Stayed 5 nights in Jun 2025

### 6/10 Okay

#### Yiting

16 Dec 2025

Liked: Amenities

Disliked: Cleanliness

The room was generally clean but the bathtub looked a bit concerning so I opted for showers instead of baths during my stay. The hotel didn’t feel very secure. Anyone could easily access the rooms via the elevator and the traditional key-based locks made me feel they could be easily replicated. Furthermore, the room safe wasn’t bolted so I wasn’t comfortable leaving any valuables there.

![](https://a.travel-assets.com/ugc/hotel-reviews/f3144f06-1a78-4867-a886-0de84f63fb5c-1765858561781.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

##### Yiting

Stayed 5 nights in Dec 2025

### 6/10 Okay

#### Christopher

28 Jun 2025

Disliked: Property conditions & facilities, room comfort

This is a decent stay for a single night, or a place just to crash. Great location, but very old and basic hotel. A bit overpriced for a 2 star hotel. 

##### Christopher

Stayed 1 night in Jun 2025

### 8/10 Good

#### Mark

8 Apr 2025

Liked: Cleanliness, staff & service, amenities

Sutton is a hotel that is casual hotel conveniently located with a friendly staff.

##### Mark

Stayed 3 nights in Apr 2025

### 10/10 Excellent

#### Michael

24 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Location was convenient and the room was nice.

##### Michael

Stayed 3 nights in May 2024

### 6/10 Okay

#### Yau

12 Sept 2025

Liked: Cleanliness, staff & service, amenities

The room is pretty small, if you have 2 large luggage, you will probably have a problem moving around in the room. 

##### Yau

Stayed 3 nights in Sep 2025

### 10/10 Excellent

#### Levy

25 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean

##### Levy

Stayed 2 nights in Jun 2025

### 10/10 Excellent

#### YANG

26 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

it is very comfortable to stay

##### YANG

Stayed 1 night in Jul 2024

### 8/10 Good

#### wing hang

30 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and good location. Within 5-10 mins from Ueno JR station 

##### wing hang

Stayed 3 nights in Dec 2024

### 10/10 Excellent

#### まりな

1 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

was very happy with the service by staff at Sutton Place Hotel Ueno. 

##### まりな

Stayed 1 night in Oct 2024

### 8/10 Good

#### riley

22 Feb 2025

Liked: Staff & service, property conditions & facilities, room comfort

Good stay, just the occasional japanese bug

##### riley

Stayed 1 night in Feb 2025

### 10/10 Excellent

#### C

3 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel, perfect bedding

##### C

Stayed 1 night in Nov 2023

### 8/10 Good

#### Andrew

6 Oct 2024

Liked: Cleanliness, staff & service, amenities

Friendly staff

##### Andrew

Stayed 2 nights in Oct 2024

### 8/10 Good

#### Verified traveller

21 Jan 2025

Liked: Cleanliness, property conditions & facilities, room comfort

#### business travel

Very clean, that's it.

##### Verified traveller

Stayed 1 night in Jan 2025

### 8/10 Good

#### Kai Kwong

5 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

#### A fair place to stay

This is a affordable place to stay, it's location is good. It has high CP value. I recommend the hotel to remove the chair to save some space.

##### Kai Kwong

Stayed 2 nights in Jan 2025

### 8/10 Good

#### Jennifer

23 Apr 2024

Liked: Amenities

It is a convenient hotel to stay in with a decent sized and comfortable double bed. It was reasonably priced for Tokyo

##### Jennifer

Stayed 1 night in Apr 2024

### 10/10 Excellent

#### Xuanyan

27 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

the ueno area was very convenient and the subway is very near 

##### Xuanyan

Stayed 1 night in May 2024

### 10/10 Excellent

#### Pioray

12 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent Service 

##### Pioray

Stayed 2 nights in Nov 2024

### 8/10 Good

#### Veerasit

17 Dec 2024

Liked: Cleanliness, staff & service, amenities

Moderate price for good room size, walkable area, Check-in time at 16:30 is too late, no breakfast provided but lots of fast food restaurant in the area 

##### Veerasit

Stayed 6 nights in Dec 2024

### 8/10 Good

#### Dean

9 Mar 2025

Liked: Cleanliness, staff & service, amenities

Road noise, and curtins let alot of light through but still i nice friendly place to stay

##### Dean

Stayed 1 night in Mar 2025

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