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Otsuka City Hotel

2.5 star property
Tokyo travelers find a peaceful retreat at Otsuka City Hotel, where spa treatments offer rejuvenation after days spent exploring the bustling capital city

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Located in central Tokyo, Otsuka City Hotel offers a calm respite from urban exploration. Guests enjoy spa services and free in-room WiFi. Practical amenities include dry cleaning, laundry services, luggage storage, and complimentary newspapers.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6 AM - 2 AM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for JPY 3100.0 per night.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: JPY 3100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Otsuka City Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Otsuka City Hotel?

This hotel doesn't offer parking.

What time is check-in at Otsuka City Hotel?

Check-in start time: 2 PM; check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Otsuka City Hotel?

Checkout is at 10 AM.

Where is Otsuka City Hotel located?

Located in Toshima, this hotel is 0.7 mi (1.1 km) from Sunshine City Shopping Mall and within 3 miles (5 km) of Tokyo Dome and Ueno Park. Chinzan-so Garden and Waseda University are also within 3 miles (5 km). Otsuka-ekimae Tram Stop and Otsuka Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

7.0

Cleanliness

8.2

Location

7.8

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 14 out of 96 reviews
Rating 8 - Good. 39 out of 96 reviews
Rating 6 - Okay. 34 out of 96 reviews
Rating 4 - Poor. 8 out of 96 reviews
Rating 2 - Terrible. 1 out of 96 reviews

Reviews

Verified

6/10 Okay

????

Disliked: Property conditions & facilities
交通の便が良く、静か。
Stayed 1 night in Nov 2023
Verified

4/10 Poor

こうじ

Disliked: Staff & service, amenities, property conditions & facilities
髭剃りが、なかった。コンセントの位置が 不便。
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

FUMIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適でした！

駅から近くフロントの対応も良く気持ちよく泊まれました。 ありがとうございました。
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

masakage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設が古いのは否定できませんが駅に近く便利です
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Hiroto

Liked: Cleanliness
清潔感があり、良かった
Stayed 1 night in Mar 2023
Verified

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien, personal muy amable. Alrededores con tiendas , servicios y fácil transporte
Stayed 5 nights in Mar 2023
Verified

8/10 Good

テツジ

Liked: Amenities, property conditions & facilities
立地がとても良く便利。銭湯もほどよい距離。喫煙所もある。新大塚方面の食堂は安め。次回も使いたい。
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
員工有禮，地方整潔乾淨
Verified

6/10 Okay

Sato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
静かに過ごしやすかったです。
Stayed 1 night in Sep 2022
Verified

8/10 Good

ATSUSHI

Liked: Cleanliness, staff & service
タイミングが悪く、コロナで外出があまり出来なかった分ゆっくりしました。
Stayed 3 nights in Mar 2020
Verified

6/10 Okay

Verified traveller

キャンセルしたい事情があったのですが、キャンセルの仕方が分かりませんでした。 どこに連絡すればよかったのでしょう。
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大変親切に対応していただき感謝しております。大塚駅から近く、コンビニもいくつかあるため、便利でした。Wi-Fiも繋がっており快適に過ごせました。ありがとうございました。
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Kuni

とりあえず一泊するのに過不足ありませんでした。
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Shin

Disliked: Amenities
枕元にコンセントが欲しい
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
價格便宜，離車站近，房間算大
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ゆったりした部屋で気分の休まる〈常宿〉

この宿の最大の魅力は、部屋が広くゆったりしていることです。やや古い建物のせいか、昨今の窮屈なビジネスホテルと違って、ひと部屋ひと部屋の空間が広いのです。ゆったりした空間は気持ちをゆるめてくれます。 設備類はとりたてて新しいとか上等だとかいうわけではないかもしれませんが、私などにはこれで十分ですし、洗浄機つきトイレ、良好なwifi設備、フロントでの飲みものサービスをありがたく思っています。 東京での常宿としてひきつづき利用したいと思っています。
Stayed 1 night in Oct 2019
Verified

8/10 Good

daisuke

Disliked: Cleanliness, property conditions & facilities

時代を楽しもう

駅前で便利。ただし施設は古いのは承知で雰囲気を楽しめればいいと。狭いし湿気っぽいが窓が広くて採光が取れるのは良い。
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Direkt an Yamanote Line Station

Direkt (ca 3 Gehminuten) an der JR Station Otsuka (Yamanote Line/ Railpass nutzbar). Das Zimmer wirkt "altbacken", aber war uns vorher bewusst. Wlan funtionierte, es gibt sogar einen Kühlschrank in der Lobby, aus welchem Mann sich täglich mit einem Getränk bedienen kann. Bei Regen wurde uns ein kostenloser Regenschirm gereicht. Der Service an sich war top. Zwar konnten wir nicht vorzeitig einchecken, da wir früher als erwartet angekommen sind (ist scheinbar in Japan nicht gerne gesehen/ gemacht), aber das Gepäck konnte abgegeben werden und befand sich später auf unserem Zimmer. Auch wurden u.a. neue Handtücher auf Grund des Do not disturb Schildes VOR dem Zimmer abgelegt. So konnte man entscheiden, ob man diese benötigt oder nicht. Die Lage zur Station und der Preis sind für Tokio top, da nimmt man auch das oldschool feeling in Kauf. Negativ ist lediglich das es kein internationales/ englischsprachiges TV Programm gibt, was jedoch in diversen Hotels ein Problem darstellte. Hinzu kommt das man zur Rezeption im ersten Stock keinen Fahrstuhl nutzen kann und dies nur zu Fuss über eine Treppe bewältigen kann. Gibt sicherlich den Leute die über diese Einschränkung Bescheid wissen sollten.
Stayed 2 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

清潔でした

静かな雰囲気でよかったです。 レトロ感残るホテルはなかなか貴重なので好きな人は好きだと思います:)
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フロントは２階で昔のホテルという感じでしたが、部屋はきれいでした。 駅からも近く、コンビニもすぐ近くなので便利です。 また利用したいと思います。
Stayed 1 night in May 2019
Verified

8/10 Good

Pui Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

價錢平，交通方便

好近大塚地鐵站，南口出2 -3 分鐘就到。員工服務非常好， 被鋪床單清潔，房間面積算大。唯一就是酒店內部 裝修已舊，以價錢及交通為首的話，值得一住。
Stayed 3 nights in May 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
思っていたよりも部屋が広くてよかったです
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
施設自体は古かったですが、ゴールデンウィーク中で安く泊まれたので満足です。
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
バスタブの排水が悪くシャワーの後の水たまりが不快でした。古いので、配管の不具合はやむなしかなと思いました。清掃は行き届いており、静かな環境で休めました。
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Y.T

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
駅から近く、スタッフの方はてとても親切でした。 が、トイレが流れ無く、娘がとても辛いと言っていました。
Stayed 5 nights in Mar 2019