Front of property

Reviews of Keio Presso Inn Hamamatsucho

3 out of 5
Keio Presso Inn Hamamatsucho
1-1-26 Shiba Daimon, Minato-ku, Tokyo, Tokyo

Reviews

8.8

Excellent

Rating 10 - Excellent. 328 out of 633 reviews" "
Rating 8 - Good. 224 out of 633 reviews" "
Rating 6 - Okay. 54 out of 633 reviews" "
Rating 4 - Poor. 19 out of 633 reviews" "
Rating 2 - Terrible. 8 out of 633 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

RUIBIN

Liked: Cleanliness, property conditions & facilities
Very nice hotel. I have good time
Stayed 1 night in Apr 2024
Response from Front Desk Chief on 14 Apr 2024
Thank you very much for using Keio Presso Inn Hamamatsucho.All of our staff members are very happy to see that you enjoyed your stay with us.All of our staff will continue to work hard to provide attractive accommodation plans that our customers will choose, and we look forward to your continued patronage of Keio Presso Inn Hamamatsucho.Our entire staff looks forward to welcoming you back on your next stay.

10/10 Excellent

Stan, Aurora

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Plenty to do in the area and centrally locate for quick transit to great areas of Tokyo
Stayed 5 nights in Mar 2024
Response from Front Desk Chief on 30 Mar 2024
Thank you very much for choosing Keio Presso Inn Hamamatsucho.We will continue to make every effort to provide our guests with a safe, secure, and comfortable stay. We sincerely look forward to welcoming you to our hotel.Thank you very much.

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice and convenient stay in central Tokyo. Staff was accommodating and the room itself was very clean. There were a lot of convenient options including food, convenience stores and metros near by. My only point of feedback is that I found the beds to be a little too firm for my taste.
Response from Front Desk Chief on 21 Mar 2024
Thank you very much for using Keio Presso Inn Hamamatsucho.Thank you for your valuable feedback regarding the room. This will be an issue for future consideration.Although it is difficult to improve the bed immediately, all of our staff will do their best to provide you with a satisfactory accommodation service.We appreciate your continued patronage of Keio Presso Inn Hamamatsucho. Masu.Our entire staff looks forward to welcoming you back on your next stay.

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small but comfy stay that's conveniently located in the heart of Tokyo. The staff was very friendly and the whole process was incredibly efficient. There was also a convenience store connected right to the hotel and 24 hours a day which was nice. Access to the metro was easy between three separate lines. Would not hesitate to stay again if traveling solo or with one other.
Stayed 4 nights in Mar 2024
Response from Front Desk Chief on 21 Mar 2024
Thank you very much for using Keio Presso Inn Hamamatsucho.We are very happy to hear that you enjoyed your stay with us. We would like to thank you again for your compliments regarding our front staff.We will continue to strive to create a better hotel based on customer feedback, so if you have the opportunity, please use our hotel again.Our entire staff looks forward to welcoming you back on your next visit.

8/10 Good

Luke

Stayed 1 night in Jan 2024
Response from 京王プレッソイン浜松町 フロントチーフ on 4 Feb 2024
この度は京王プレッソイン浜松町をご利用いただきまして、誠にありがとうございます。お客様のお言葉を胸にこれからもより良いホテルを目指し、励んでまいります。お客様に再度お会いできることをスタッフ一同お待ち申し上げております。この度はお忙しい中、ご投稿いただき、誠にありがとうございました。

10/10 Excellent

Chisato

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from 京王プレッソイン浜松町 フロントチーフ on 11 Jan 2024
この度は、京王プレッソイン浜松町をご利用頂きまして誠にありがとうございます。またお忙しい中、投稿をお寄せいただきまして重ねてお礼申し上げます。お褒めのお言葉をいただき大変嬉しいかぎりでございます。今後もお客様が快適にお過ごし頂けるよう、日々サービスの向上に努めて参ります。もしまたお近くにお越しの際は、再度京王プレッソイン浜松町をお選び頂ければ幸いでございます。お客様の次回のお越しを心よりお待ち申し上げております。

10/10 Excellent

Beau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Front Desk Chief on 5 Jan 2024
Thank you very much for choosing Keio Presso Inn Hamamatsucho. We would also like to thank you again for taking time out of your busy schedule to write a word-of-mouth review of our hotel.We are very pleased that you have chosen our hotel among many others.We hope that you will choose Keio Presso Inn Hamamatsucho again when you come back to the area.All of us at Keio Presso Inn Ikebukuro look forward to welcoming you to our hotel next time you stay with us.

8/10 Good

Leyen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was adequate for my stay, it's conveniently located to a few stations. Staff are friendly and always greet you and they had a laundry room where you can monitor which one was available to use on the TV screen which was fantastic. As with Japanese hotels, their rooms will always be on a smaller scale. As for the beds, they could had been softer, as it was literally solid as a rock and I did wake up with some twinges on my back. But overall, it's not a bad place to stay.
Stayed 2 nights in Dec 2023
Response from Front Desk Chief on 28 Dec 2023
Thank you very much for choosing Keio Presso Inn Hamamatsucho.We would also like to thank you again for your compliments to our front desk staff. All of us at Keio Presso Inn Hamamatsucho will continue to make every effort to create a safe, clean, and high quality hotel so that you will always be able to use our hotel as your "regular lodging in Hamamatsucho.We look forward to serving you at your next stay with us.

8/10 Good

MICHINORI

Stayed 4 nights in Dec 2023
Response from 京王プレッソイン浜松町 フロントチーフ on 15 Dec 2023
いつも京王プレッソイン浜松町をお選び頂きまして誠にありがとうございます。またお忙しい中、クチコミへのご投稿を頂きまして重ねてお礼申し上げます。お客様のお言葉を胸にこれからもより良いホテルを目指し、励んでまいります。お客様に再度お会いできることをスタッフ一同お待ち申し上げております。この度はお忙しい中、ご投稿いただき、誠にありがとうございました。

8/10 Good

Katsuhito

Stayed 2 nights in Dec 2023
Response from Front Desk Chief on 6 Dec 2023
Thank you for choosing Keio Presso Inn Hamamatsucho. We will continue to strive to improve our services every day so that our customers can spend their time comfortably. If you come to the area again, we hope that you will choose Keio Presso Inn Hamamatsucho again. We look forward to welcoming you back on your next visit.

8/10 Good

Yutaka

Stayed 1 night in Nov 2023
Response from フロントチーフ on 5 Dec 2023
いつも京王プレッソイン浜松町をお選び頂きまして誠にありがとうございます。またお忙しい中、クチコミへのご投稿を頂きまして重ねてお礼申し上げます。今後もお客様が快適にお過ごし頂けるよう、日々サービスの向上に努めて参ります。もしまたお近くにお越しの際は、再度京王プレッソイン浜松町をお選び頂ければ幸いでございます。お客様の次回のお越しを心よりお待ち申し上げております。

10/10 Excellent

Carlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from フロントチーフ on 25 Oct 2023
この度は、京王プレッソイン浜松町をご利用頂きまして誠にありがとうございます。またお忙しい中、投稿をお寄せいただきまして重ねてお礼申し上げます。お褒めのお言葉をいただき大変嬉しいかぎりでございます。今後もお客様が快適にお過ごし頂けるよう、日々サービスの向上に努めて参ります。もしまたお近くにお越しの際は、再度京王プレッソイン浜松町をお選び頂ければ幸いでございます。お客様の次回のお越しを心よりお待ち申し上げております。

6/10 Okay

Takao

Stayed 1 night in Oct 2023
Response from 京王プレッソイン浜松町 フロントチーフ on 19 Oct 2023
この度は、京王プレッソイン浜松町をご利用いただきまして、誠にありがとうございます。さらに、宿泊時の感想を頂戴しましたことにつきましても、重ねて御礼申し上げます。今後もお客様が快適にお過ごし頂けるよう、日々サービスの向上に努めて参ります。もしまたお近くにお越しの際は、再度京王プレッソイン浜松町をお選び頂ければ幸いでございます。お客様の次回のお越しを心よりお待ち申し上げております。

10/10 Excellent

daisuke

Stayed 1 night in Oct 2023
Response from フロントチーフ on 16 Oct 2023
この度は京王プレッソイン浜松町にご宿泊頂きまして、誠にありがとうございます。快適にお過ごし頂けましたようで、スタッフ一同大変嬉しく思います。これからもお客様に安心・快適にお過ごし頂けるよう一層の努力をして参りますので、次回も機会がございましたら、何卒京王プレッソインをよろしくお願い申し上げます。お忙しい中ご投稿頂きありがとうございました。

2/10 Terrible

Sun taek

Stayed 1 night in Oct 2023
Response from Front Desk Chief on 7 Oct 2023
Thank you for your review.We hope to see you next time.

10/10 Excellent

Musa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I find this place very quiet and peaceful to stay, and it's centrally located. The staff is warm and welcoming, so I stay at this hotel repeatedly.
Stayed 1 night in Oct 2023
Response from Front Desk Chief on 3 Oct 2023
Thank you very much for choosing Keio Presso Inn Hamamatsucho.We are very happy to hear that you enjoyed your stay with us. We would like to thank you again for your compliments regarding our front staff.We will continue to make every effort to provide our guests with a safe, secure, and comfortable stay. We sincerely look forward to welcoming you to our hotel.Thank you very much.

8/10 Good

Wenxin

Stayed 4 nights in Sep 2023
Response from フロントチーフ on 27 Sept 2023
この度はご宿泊いただきありがとうございました。今後とも京王プレッソイン浜松町ならびに京王プレッソインチェーンをご愛顧賜りますよう、何卒よろしくお願い申し上げます。お客様のまたのご利用をお待ち申し上げております。

10/10 Excellent

MAKIKO

Stayed 1 night in Sep 2023
Response from 京王プレッソイン浜松町 フロントチーフ on 21 Sept 2023
この度は京王プレッソイン浜松町をご利用いただきまして、誠にありがとうございます。今後もお客様が快適にお過ごし頂けるよう、日々サービスの向上に努めて参ります。もしまたお近くにお越しの際は、再度京王プレッソイン浜松町をお選び頂ければ幸いでございます。お客様の次回のお越しを心よりお待ち申し上げております。お忙しい中ご投稿下さり、ありがとうございました。

10/10 Excellent

ye

Stayed 3 nights in Sep 2023
Response from 京王プレッソイン浜松町 フロントチーフ on 9 Oct 2023
この度は、京王プレッソイン浜松町をご利用頂きまして誠にありがとうございます。またお忙しい中、投稿をお寄せいただきまして重ねてお礼申し上げます。お褒めのお言葉をいただき大変嬉しいかぎりでございます。今後もお客様が快適にお過ごし頂けるよう、日々サービスの向上に努めて参ります。もしまたお近くにお越しの際は、再度京王プレッソイン浜松町をお選び頂ければ幸いでございます。お客様の次回のお越しを心よりお待ち申し上げております。

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from 京王プレッソイン浜松町 フロントチーフ on 21 Aug 2023
この度は、京王プレッソイン浜松町をご利用頂きまして誠にありがとうございます。またお忙しい中、クチコミへのご投稿を頂きまして重ねてお礼申し上げます。数多くあるホテルの中から私共のホテルをお選びいただいていることを大変嬉しく思っております。また近くにお越しの際は、京王プレッソイン浜松町をご利用いただければ幸いでございます。お客様の次回のご宿泊をスタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

masuo

Stayed 1 night in Jun 2023
Response from 京王プレッソイン浜松町 フロントチーフ on 3 Jul 2023
この度は、京王プレッソイン浜松町をご利用頂きまして誠にありがとうございます。またお忙しい中、投稿をお寄せいただきまして重ねてお礼申し上げます。またお近くにお越しの際は、再度京王プレッソイン浜松町をお選び頂ければ幸いでございます。お客様の次回のお越しを心よりお待ち申し上げております。

10/10 Excellent

Jared

Stayed 2 nights in Jun 2023
Response from Front Desk Chief on 11 Jul 2023
Thank you very much for choosing Keio Presso Inn Hamamatsucho.We will continue to make every effort to provide our guests with a safe, secure, and comfortable stay. We sincerely look forward to welcoming you to our hotel.Thank you very much.

8/10 Good

Anna

Stayed 10 nights in Jun 2023
Response from Keio Presso-Inn Hamamatsucho Front on 16 Jun 2023
Thank you very much for choosing Keio Presso Inn Hamamatsucho.We will continue to make every effort to provide our guests with a safe, secure, and comfortable stay. We sincerely look forward to welcoming you to our hotel.Thank you very much.

4/10 Poor

HIDETO

Stayed 1 night in Jun 2023
Response from 京王プレッソイン浜松町 フロントチーフ on 13 Jun 2023
この度は京王プレッソイン浜松町をご利用頂き誠にありがとうございました。またお近くにお越しの際は、当ホテルをご利用頂けますと幸いです。ご投稿をお寄せ頂きありがとうございました。

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
clean nice room, good location near 2 subway stations, nice breakfast
Response from Keio Presso-Inn Hamamatsucho Front on 5 Jun 2023
Thank you for using Keio Presso Inn Hamamatsucho.We are very happy to hear that you had a comfortable stay.We would appreciate it if you could use our hotel when you come to the area.All the staff are looking forward to your next stay.

8/10 Good

Matthew

Stayed 1 night in May 2023
Response from Keio Presso-Inn Hamamatsucho Front on 29 May 2023
Thank you very much for staying at Keio Presso Inn Hamamatsucho.We will continue to strive to provide accommodation services that allow guests to stay safely, securely, and comfortably. We are looking forward to seeing you soon.

8/10 Good

Corporation

Stayed 2 nights in May 2023
Response from 京王プレッソイン浜松町 フロントチーフ on 21 May 2023
この度は京王プレッソイン浜松町をご利用頂き誠にありがとうございます。またお近くにお越しの際は当ホテルをご利用頂けますと幸いです。お忙しい中ご投稿をお寄せ頂きありがとうございました。

8/10 Good

Matthew

Stayed 2 nights in May 2023
Response from 京王プレッソイン浜松町 フロントチーフ on 18 May 2023
この度は京王プレッソイン浜松町をご利用いただきまして誠にありがとうございます。さらに、ホテルへの感想を頂戴しましたことにつきましても、重ねて御礼申し上げます。お客様の次回のご宿泊を心よりお待ち申し上げております。

10/10 Excellent

Marie-Pier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 7 nights in May 2023
Response from front chief on 9 May 2023
Thank you very much for staying at Keio Presso Inn Hamamatsucho.We will continue to strive to provide accommodation services that allow guests to stay safely, securely, and comfortably. We are looking forward to seeing you soon.Thank you.

10/10 Excellent

Adilson, Karlsruhe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel is excellent, near two subway stations und one train station. The staff is very nice and helpful. We could store our luggage in the hotel for some hours after checking out.
Stayed 1 night in May 2023
Response from Keio Presso-Inn Hamamatsucho Front on 7 May 2023
Thank you for staying at Keio Presso Inn Hamamatsucho. Thank you again for taking time out of your busy schedule to post your comments.As long as I am very happy to receive words of praise.We will continue to strive to improve our services every day so that our customers can spend their time comfortably. If you come to the area again, we would appreciate it if you could choose Keio Presso Inn Hamamatsucho again.We look forward to welcoming you back on your next visit.

10/10 Excellent

Weronica

Stayed 3 nights in Apr 2023
Response from 京王プレッソイン浜松町 フロントチーフ on 8 May 2023
この度は京王プレッソイン浜松町をご利用頂き誠にありがとうございます。また浜松町エリアへお越しの際は当ホテルをご利用頂けますと幸いです。ご投稿をお寄せいただきありがとうございました。

10/10 Excellent

Yuri

Stayed 3 nights in Apr 2023
Response from フロントチーフ on 4 May 2023
この度は京王プレッソイン浜松町をご利用頂き誠にありがとうございました。またお近くにお越しの際は当ホテルをご利用頂けますと幸いです。ご投稿をお寄せいただきありがとうございました。

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from 京王プレッソイン浜松町 フロントチーフ on 24 Apr 2023
この度は京王プレッソイン浜松町をご利用頂き誠にありがとうございました。お忙しい中投稿をお寄せいただき重ねてお礼申し上げます。またのご利用をお待ちしております。

10/10 Excellent

Yasuyuki

Stayed 1 night in Apr 2023
Response from フロントチーフ on 21 Apr 2023
いつも京王プレッソイン浜松町をご利用頂きまして誠にありがとうございます。またお忙しい中、クチコミへのご投稿を頂きまして重ねてお礼申し上げます。お客様の次回のお越しを心よりお待ち申し上げております。

8/10 Good

KAZUAKI

Stayed 1 night in Apr 2023
Response from 京王プレッソイン浜松町 フロントチーフ on 15 Apr 2023
この度は、京王プレッソイン浜松町ご利用いただきまして、誠にありがとうございます。さらに、宿泊時の感想を頂戴しましたことにつきましても、重ねて御礼申し上げます。もしまたお近くにお越しの際は、再度京王プレッソイン浜松町をお選び頂ければ幸いでございます。お客様の次回のお越しを心よりお待ち申し上げております。

10/10 Excellent

Megumi

Stayed 9 nights in Mar 2023
Response from 京王プレッソイン浜松町 フロントチーフ on 22 Apr 2023
この度は、京王プレッソイン浜松町をご利用いただきまして、誠にありがとうございます。さらに、宿泊時の感想を頂戴しましたことにつきましても、重ねて御礼申し上げます。お客様の次回のご宿泊をスタッフ一同、心よりお待ち申し上げております。

8/10 Good

Phuoc

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet, walking distance to local dinning and transportation. The staffs were very nice and polite. Breakfast was good. Will love to stay here in the future.
Stayed 3 nights in Mar 2023
Response from front chief on 30 Mar 2023
Thank you for using Keio Presso Inn Hamamatsucho. Thank you for taking time out of your busy schedule to post a review. Based on your opinion, all the staff will continue to devote ourselves to being a hotel that satisfies our customers. If you come to the area again, we would appreciate it if you could choose Keio Presso Inn Hamamatsucho again. We look forward to welcoming you back on your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 day stay in Tokyo
They also had morning breakfast which was nice. Our room also had mini fridge to store purchased milk and perishables. I also liked the security details. Room key is required to select elevator floor.
Stayed 3 nights in Mar 2023
Response from Keio Presso-Inn Hamamatsucho Front on 28 Mar 2023
Thank you for staying with us.We are looking forward to seeing you again.

10/10 Excellent

dolores

Stayed 4 nights in Mar 2023
Response from Keio Presso-Inn Hamamatsucho Front on 15 Apr 2023
Thank you very much for staying at Keio Presso Inn Hamamatsucho.We will continue to strive to provide accommodation services that allow guests to stay safely, securely, and comfortably. We are looking forward to seeing you soon.Thank you.

10/10 Excellent

MINGJEN

Stayed 3 nights in Mar 2023
Response from front chief on 13 Mar 2023
Thank you for using Keio Presso Inn Hamamatsucho. Thank you again for taking the time out of your busy schedule to post your comments. Looking forward to seeing you coming again.

10/10 Excellent

TSUNG-HSIEN

Stayed 4 nights in Mar 2023
Response from 京王プレッソイン浜松町 フロントチーフ on 8 Mar 2023
この度は京王プレッソイン浜松町をご利用いただきありがとうございます。またお忙しい中投稿をお寄せいただき重ねてお礼申し上げております。またのご宿泊をお待ち申し上げております。

10/10 Excellent

Gilles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from front chief on 10 Mar 2023
Thank you for staying at Keio Presso Inn Hamamatsucho. Thank you again for taking time out of your busy schedule to send us your comments.We look forward to welcoming you again.

10/10 Excellent

HIDEAKI

Stayed 2 nights in Mar 2023
Response from 京王プレッソイン浜松町 フロントチーフ on 7 Mar 2023
この度は、京王プレッソイン浜松町をご利用いただきまして誠にありがとうございます。さらに、ホテルへの感想を頂戴しましたことにつきましても、重ねて御礼申し上げます。お客様の次回のご宿泊をスタッフ一同心よりお待ち申し上げております。

8/10 Good

Hoi Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from front chief on 19 Mar 2023
Thank you for using Keio Presso Inn Hamamatsucho. Thank you again for taking the time out of your busy schedule to post your comments. looking forward to seeing you coming again.

10/10 Excellent

MINGJEN

Stayed 2 nights in Feb 2023
Response from Keio Presso-Inn Hamamatsucho Front on 27 Feb 2023
Thank you for staying at Keio Presso Inn Hamamatsucho. Thank you again for taking time out of your busy schedule to send us your comments.We look forward to welcoming you again.

6/10 Okay

Shlomo

Business traveller
Liked: Staff & service, amenities
Stayed in this place a while ago. Gave it another chance, but the same problems; Room was not cleaned properly. Toilet had some dirt and hair in the bathtub. Carpet need to be vacuumed better...
Stayed 3 nights in Feb 2023
Response from Keio Presso-Inn Hamamatsucho Front on 26 Feb 2023
Thank you very much for choosing Keio Presso Inn Hamamatsucho. We would also like to thank you again for your feedback on your stay.We sincerely apologize for any inconvenience you may have experienced during your stay due to the poor condition of the guestrooms.The cleaning staff and front desk staff take your valuable comments regarding cleaning very seriously, and we will do our utmost to improve our services.We look forward to serving you at your next stay.

10/10 Excellent

TETSUYA

Stayed 1 night in Feb 2023
Response from 京王プレッソイン浜松町 フロントチーフ on 26 Feb 2023
この度は京王プレッソイン浜松町をご利用いただきまして、誠にありがとうございます。次の機会も是非当ホテルにご宿泊くださいませ。お客様のお越しをスタッフ一同、心よりお待ちしております。

10/10 Excellent

Yongchan

Stayed 3 nights in Jan 2023
Response from 京王プレッソイン浜松町 フロントチーフ on 26 Feb 2023
この度は京王プレッソイン浜松町をご利用いただきまして、誠にありがとうございます。次の機会も是非当ホテルにご宿泊くださいませ。お客様のお越しをスタッフ一同、心よりお待ちしております。

10/10 Excellent

Meghan

Stayed 11 nights in Feb 2023
Response from フロントチーフ on 20 Feb 2023
この度は、京王プレッソイン浜松町をご利用いただきまして誠にありがとうございます。さらに、ホテルへの感想を頂戴しましたことにつきましても、重ねて御礼申し上げます。お客様の次回のご宿泊をスタッフ一同心よりお待ち申し上げております。

8/10 Good

Dongsu

Stayed 2 nights in Feb 2023
Response from front chief on 14 Feb 2023
Thank you for using Keio Presso Inn Hamamatsucho. Thank you again for posting while you are busy. Also, when you come to the Daimon/Hamamatsucho area, please use our hotel. looking forward to seeing you coming again.