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Overview of Hotel Comfact

Photo gallery

Front of Property
Down duvet, in-room safe, desk, blackout curtains
Down duvet, in-room safe, desk, blackout curtains
Down duvet, in-room safe, desk, blackout curtains
Down duvet, in-room safe, desk, blackout curtains

Hotel Comfact

2.5 out of 5

3.6/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Housekeeping
  • 24/7 Front Desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationUeno Onshi Park7 min walk
    Popular LocationTokyo National Museum11 min walk
    Popular LocationUeno Zoo14 min walk
    AirportTokyo (HND-Haneda)33 min drive

Choose dates to view prices

  • Superior Twin Room, Non Smoking

    Room amenities

    • 205 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsSuperior Twin Room, Non Smoking
  • Comfort Single Room, Non Smoking

    Room amenities

    • 118 sq ft
    • Sleeps 1
    • 1 Single Bed
    More detailsComfort Single Room, Non Smoking
  • Superior Twin Room, Smoking

    Room amenities

    • 205 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsSuperior Twin Room, Smoking
  • Comfort Twin Room, Smoking

    Room amenities

    • 161 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsComfort Twin Room, Smoking
  • Comfort Double Room, Smoking

    Room amenities

    • 151 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsComfort Double Room, Smoking
  • Deluxe Twin Room, Non Smoking

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 2 Double Beds
    More detailsDeluxe Twin Room, Non Smoking
  • Superior Double Room, Non Smoking

    Room amenities

    • 205 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsSuperior Double Room, Non Smoking
  • Comfort Twin Room, Non Smoking

    Room amenities

    • 161 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsComfort Twin Room, Non Smoking
  • Comfort Double Room, Non Smoking

    Room amenities

    • 151 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsComfort Double Room, Non Smoking
  • Comfort Single Room, Smoking

    Room amenities

    • 118 sq ft
    • Sleeps 1
    • 1 Single Bed
    More detailsComfort Single Room, Smoking

About this area

Tokyo

Located in Tokyo's Taito neighbourhood, Hotel Comfact is in the city centre and near a metro station. Sensō-ji Temple and Asakusa Shrine are notable landmarks, and some of the area's activities can be experienced at La Qua Tokyo Dome City and KidZania Tokyo. Looking to enjoy an event or a game? See what's going on at Tokyo Dome, or consider Robot Restaurant for a night out.
Popular Location

What's nearby

  • Ueno Onshi Park - 7 min walk
  • Tokyo National Museum - 11 min walk
  • Ueno Zoo - 14 min walk
  • Nippori Textile Town - 14 min walk
  • Yoshiwara Shrine - 17 min walk

Getting around

  • Iriya Station - 4 min walk
  • Tokyo Uguisudani Station - 7 min walk
  • AirportTokyo (HND-Haneda) - 33 min drive

Restaurants

  • Mentokoro Hare - 3 min walk
  • Coffee House Katsura - 4 min walk
  • DOUTOR - 4 min walk
  • Nodaya - 4 min walk
  • Matsuya - 5 min walk

About this property

Hotel Comfact

Tokyo hotel in Taito, walk to Ueno Onshi Park
This hotel features a restaurant, a rooftop terrace and a meeting room. WiFi in public areas is free. Other amenities include a 24-hour front desk. All rooms are soundproofed and offer free WiFi and hairdryers. For a bit of entertainment, flat-screen TVs come with digital channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Hotel Comfact offers 88 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bathrobes. Beds feature down comforters. 32-inch Flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Self-service breakfast available for a fee daily 7:00 AM–9:00 AM: JPY 1000 per person
  • 1 restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Languages spoken

  • Chinese
  • Japanese

Business services

  • 1 meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Linens

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • Films for purchase

More

  • Desk
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply.

Renovations and closures

This property is closed from 18 July 2020 to 31 December 2020 (dates subject to change).
The property is closed between 01 April and 30 April.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for self-service breakfast: JPY 1000 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and cash
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property registration number 東京都30台台健生環き第128

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Comfact Tokyo
Comfact Tokyo
Hotel Comfact Hotel
Hotel Comfact Tokyo
Hotel Comfact Hotel Tokyo

Frequently asked questions

Can I cancel my reservation for free at Hotel Comfact and receive a full refund?
Yes, Hotel Comfact offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Comfact cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Comfact pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Comfact?
Hotel Comfact doesn't offer parking.
What time is check-in at Hotel Comfact?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Hotel Comfact?
Checkout is at 11:00 AM.
Where is Hotel Comfact located?
Located in Taito, this hotel is within a 15-minute walk of Ueno Onshi Park, Tokyo National Museum and Ameya-Yokochō. Sensō-ji Temple and Ueno Zoo are also within 1 mile (2 km). Iriya Station is only a 4-minute walk and Tokyo Uguisudani Station is 7 minutes.
3.6
Good
Rating 5 - Excellent. 9 out of 47 reviews
5 - Excellent 19%
Rating 4 - Good. 22 out of 47 reviews
4 - Good 47%
Rating 3 - Okay. 8 out of 47 reviews
3 - Okay 17%
Rating 2 - Poor. 6 out of 47 reviews
2 - Poor 13%
Rating 1 - Terrible. 2 out of 47 reviews
1 - Terrible 4%

3.9/5

Cleanliness

3.7/5

Staff & service

3.5/5

Amenities

3.6/5

Property conditions & facilities

1/5 Terrible

Travelled with partner
Sad face IconDisliked: Staff & service, property conditions & facilities
First of all, THIS HOTEL USES FLAT SHEET UNDER THE QUILT instead of duvet cover! You can see stain, blood and lipstick on the quilt. This is really unacceptable for a hotel with this price tag. Second, THIS HOTEL LOCATES NEXT TO A FUNERAL PARLOUR, with corpse storage service inside the parlor. The society is abnormally quiet. The acoustic insulation is kinda poor with knocking and hammering sound at midnight. The air conditioning is great, however a noisy cracking sound often bursts out from false ceiling, probably from the refrigerant pipes, which makes sleeping quality poor. There is a window with translucent coating. Do not open it, because its facing to the adjacent funeral parlor. There is a blue LED feature light (cant turn off, can only dim) installed on window sill. Wonder oif the light portal is some sort of chinese "feng shui" setup. Overall, the atmosphere is really creepy, do not book this hotel if you have any worries. This hotel is run by a chinese corporation, targeting mainland customer. Dont expect the service is as polite as japanese. Therefore the service is kind of replusive for any other foreigners and domestic japanese visitors. However, apart from its creepyness, the room is nice, clean and functional. The amenities are okay but not comparable to other hotels in tokyo with same price tag.
Stayed 1 night in Sep 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

3/5 Okay

Happy face iconLiked: Staff & service, property conditions & facilities
Sad face IconDisliked: Cleanliness
The property was great value, the bed was very comfortable, the room was well appointed. The location was also good although further from the main Ueno station that I expected at around a 15 minute walk. It was also very quiet, the air conditioning and the water pressure in the shower was good. I did not think the cleaning was up to standard with stains on the bed cover, marks on the mirror and TV screen. Also hairs in the bathroom floor from the previous guest. The staff were friendly and helpful although their English was not very good.
Stayed 1 night in Jun 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
New favorite for Ueno
Great hotel - nicer than many I have stayed at in the area.
Stayed 1 night in May 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean tidy and with 2 stations within 5min walking distance
Stayed 1 night in Mar 2019

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