Title: Hotel Comfact Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=32392461&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Comfact Hotel with a rooftop terrace, near Sensoji Temple ## Photo gallery for Hotel Comfact ![Down duvets, in-room safe, desk, blackout curtains - Hotel Comfact (Tokyo)](https://images.trvl-media.com/lodging/33000000/32400000/32392500/32392461/00474cf4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hallway - Hotel Comfact (Tokyo)](https://images.trvl-media.com/lodging/33000000/32400000/32392500/32392461/2e049c55.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Comfact (Tokyo)](https://images.trvl-media.com/lodging/33000000/32400000/32392500/32392461/ef921b44.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Hotel Comfact (Tokyo)](https://images.trvl-media.com/lodging/33000000/32400000/32392500/32392461/5d062318.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Hotel Comfact (Tokyo)](https://images.trvl-media.com/lodging/33000000/32400000/32392500/32392461/9dee0831.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Comfact puts visitors in the heart of Tokyo's energy, with easy access to both Tokyo Skytree and historic Sensoji Temple. Guests head to the rooftop terrace for panoramic city views before enjoying flavorful dishes at the on-site restaurant. ## Reviews 7.2 Good ## Popular amenities - Breakfast available - 24/7 front desk - Housekeeping - Air conditioning - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=32392461&PinnedHotelID=32392461&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=32392461&PinnedHotelID=32392461&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=32392461&PinnedHotelID=32392461&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=32392461&PinnedHotelID=32392461&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=32392461&PinnedHotelID=32392461&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=32392461&PinnedHotelID=32392461&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=32392461&PinnedHotelID=32392461&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=32392461&PinnedHotelID=32392461&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Superior Double Room, Non Smoking ![Superior Double Room, Non Smoking | Down duvets, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/33000000/32400000/32392500/32392461/500ce190.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Non Smoking ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Down duvet Blackout curtains Bathrobes Private bathroom - 205 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Single Room, Non Smoking ![Down duvets, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/33000000/32400000/32392500/32392461/592e4425.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Non Smoking 7.6 Good 5 reviews ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Down duvet Blackout curtains Bathrobes Private bathroom - 118 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Superior Twin Room, Non Smoking ![Down duvets, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/33000000/32400000/32392500/32392461/d66e5128.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, Non Smoking ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Down duvet Blackout curtains Bathrobes Private bathroom - 205 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Double Room, Non Smoking ![Down duvets, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/33000000/32400000/32392500/32392461/cb5005d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Non Smoking ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Down duvet Blackout curtains Bathrobes Private bathroom - 151 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Twin Room, Non Smoking ![Down duvets, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/33000000/32400000/32392500/32392461/3f421de4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Non Smoking 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Down duvet Blackout curtains Bathrobes Private bathroom - 161 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe Twin Room, Non Smoking ![Deluxe Twin Room, Non Smoking | Down duvets, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/33000000/32400000/32392500/32392461/2e223891.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Non Smoking ### Highlights Soundproofed Air conditioning Heating Flat-screen TV Down duvet Blackout curtains Bathrobes Private bathroom - 323 sq ft - Sleeps 2 - 2 Double Beds ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/100000000/99550000/99543800/99543757/d1d0899b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Tokyo EDITION, Ginza Ginza - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTokyo-Hotels-Hotel-Comfact.h32392461.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTokyo-Hotels-Hotel-Comfact.h32392461.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.71833%2C139.78180&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=JkGjk0KWGHtzc6b3vvXq8rlrc_U=) 3-11, 1 Chome, Shitaya, Taito-ku, Tokyo, Tokyo, 110-0004 #### What's nearby - Kitchen Town \- 9 min walk \- 0.5 miles - Ueno Park \- 9 min walk \- 0.5 miles - Tokyo National Museum \- 11 min walk \- 0.6 miles - Ueno Zoo \- 12 min walk \- 0.7 miles - Sensoji Temple \- 18 min walk \- 1.0 mile #### Getting around - Iriya Station - 4 min walk - Uguisudani Station - 7 min walk - Tokyo (HND-Haneda) - 39 min drive #### Restaurants - ‪24会館 上野店 - ‬2 min walk - ‪ファイヤーチキン 上野入谷店 - ‬3 min walk - ‪麺処 晴 - ‬3 min walk - ‪北山珈琲店 - ‬1 min walk - ‪Craft Ramen BiT - ‬2 min walk ## About this property ### Hotel Comfact Hotel near Sensoji Temple Located close to Tokyo Skytree and Tokyo Dome, Hotel Comfact provides a rooftop terrace and a restaurant. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - Self-service breakfast (surcharge), a front desk safe and a lift - 1 meeting room, luggage storage and a 24-hour front desk Room features All 88 rooms feature comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls. More conveniences in all rooms include: - Bathrooms with bidets and free toiletries - 32-inch flat-screen TVs with digital channels - Heating, daily housekeeping and desks ## Similar properties ![Front of property – evening/night](https://images.trvl-media.com/lodging/35000000/34420000/34416900/34416858/ad4bbb7f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL LiVEMAX Ueno-Ekimae Taito - Pet-friendly - Free WiFi - Air conditioning - Laundry 7.0 Good 71 reviews £38 additional charges may apply 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=34416858&PinnedHotelID=34416858&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/8000000/7090000/7083000/7082955/673936b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vessel Inn Ueno Iriya Station Taito - Free WiFi - Air conditioning - Breakfast available - Parking available 8.8 Excellent 432 reviews £62 additional charges may apply 4 Jan - 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Pet-friendly - Free WiFi - Air conditioning - Laundry 6.4 139 reviews £30 additional charges may apply 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=4577100&PinnedHotelID=4577100&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Daily self-serve breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,000 per person - A restaurant ### Family friendly - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) ### Business services - Meeting room ### Outdoors - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Grab bar near toilet - Lift - Low-height counter and sink - Raised toilet seat ### More - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - 32-inch flat-screen TV with digital channels - Pay films ### More - Air conditioning - Desk - Heating - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 15 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000\. Please note that further exemptions may apply. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. ### Optional extras - Fee for self-service breakfast: from approximately JPY 1000 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as Hotel Comfact Tokyo Comfact Tokyo Hotel Comfact Hotel Hotel Comfact Tokyo Hotel Comfact Hotel Tokyo ## Frequently asked questions ### Is Hotel Comfact pet-friendly? ### How much is parking at Hotel Comfact? ### What time is check-in at Hotel Comfact? ### What time is check-out at Hotel Comfact? ### Where is Hotel Comfact located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Comfact Reviews ## Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 27 8 - Good 43 6 - Okay 33 4 - Poor 15 2 - Terrible 8 ### 7.4/10 Cleanliness ### 7.4/10 Staff & service ### 7.4/10 Amenities ### 7.0/10 Property conditions & facilities ### 7.2/10 Eco-friendliness ## Reviews ### 8/10 Good #### Jmyr 11 Oct 2024 Liked: Staff & service, amenities Friendly and helpful staff ##### Jmyr Stayed 2 nights in Oct 2024 ### 4/10 Poor #### Frances 28 Apr 2025 Disliked: Property conditions & facilities Double room was very small for two people with luggages. ##### Frances Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Jhonatan isac 21 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like it ##### Jhonatan isac Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Patrina 22 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable stay For a person that is there to just sleep and get up and travel. Then come back to sleep. This is the place. ##### Patrina Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Laura 20 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Friendly, clean ##### Laura Stayed 2 nights in May 2024 ### 8/10 Good #### Keanan 13 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice The room was very neat and nice. Very comfortable. The door must be a little thin, though, because it is a bit easy to hear the noise from outside. The breakfast lounge is lovely and cozy. ##### Keanan Stayed 2 nights in Feb 2019 ### 2/10 Terrible #### warod 10 Dec 2024 Liked: Amenities Disliked: Cleanliness My room is on 10th floor. There is a sound problem from restuarant on 11th floor. And room floor has a lot of dust. ##### warod Stayed 7 nights in Nov 2024 ### 4/10 Poor #### Jonathan 11 Oct 2024 Disliked: Cleanliness, amenities Room smelled strange. Bathroom smelled of mildew entire three days of my stay. Left the fan on to make sure it exhausted out of the room and not into the bedroom area. Took a photo where it was growing in the area behind the basin ##### Jonathan Stayed 3 nights in Oct 2024 ### 6/10 Okay #### Emilie 1 Feb 2023 Liked: Property conditions & facilities, room comfort Booked too fast and didn’t notice it was a smoking room which was not nice and very bad. The room carpet was dirty in between floor and wall, but everything else was okay. Receptionist wasn’t really bilingual and not rude but not friendly either. ##### Emilie Stayed 1 night in Jan 2023 ### 2/10 Terrible #### Verified traveller 11 Mar 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### It’s a scam, fake room size, very small and dirty. This hotel is so so so bad. They lie about the room size, is way smaller then they said. Very dark, no light, they try to hide all the dirty things, and it’s a very dusty room. Not user friendly at all, bad design, you have no place to put any clothes inside the toilet. Is a Chinese company anyway. Just think by yourself. ##### Verified traveller Stayed 5 nights in Mar 2020 ### 2/10 Terrible #### Verified traveller 16 Sept 2019 Disliked: Staff & service, property conditions & facilities First of all, THIS HOTEL USES FLAT SHEET UNDER THE QUILT instead of duvet cover! You can see stain, blood and lipstick on the quilt. This is really unacceptable for a hotel with this price tag. Second, THIS HOTEL LOCATES NEXT TO A FUNERAL PARLOUR, with corpse storage service inside the parlor. The society is abnormally quiet. The acoustic insulation is kinda poor with knocking and hammering sound at midnight. The air conditioning is great, however a noisy cracking sound often bursts out from false ceiling, probably from the refrigerant pipes, which makes sleeping quality poor. There is a window with translucent coating. Do not open it, because its facing to the adjacent funeral parlor. There is a blue LED feature light (cant turn off, can only dim) installed on window sill. Wonder oif the light portal is some sort of chinese "feng shui" setup. Overall, the atmosphere is really creepy, do not book this hotel if you have any worries. This hotel is run by a chinese corporation, targeting mainland customer. Dont expect the service is as polite as japanese. Therefore the service is kind of replusive for any other foreigners and domestic japanese visitors. However, apart from its creepyness, the room is nice, clean and functional. The amenities are okay but not comparable to other hotels in tokyo with same price tag. ##### Verified traveller Stayed 1 night in Sep 2019 ### 6/10 Okay #### Kamer-Yasin 25 May 2025 Liked: Staff & service, amenities Disliked: Cleanliness Das Zimmer war etwas staubig und hatte Flecken auf dem Stoffboden. Die Ausstattung des Zimmers an sich war zufrieden stellend. Die Lage ist Top. Bahnhof Ueno ist in 10 Minuten zu Fuß erreichbar. ##### Kamer-Yasin Stayed 11 nights in May 2025 ### 8/10 Good #### はるか 18 Apr 2025 Liked: Cleanliness, amenities 洗面所の流れが悪かったのが気になりました。朝食をつけていたのですが終了間際だったせいかご飯もパンもなくて残念でした。もう少し余裕があるは配膳にしたほうが良いと思います。 ##### はるか Stayed 1 night in Mar 2025 ### 6/10 Okay #### えんどうみき 1 Apr 2025 前日に宿泊した人の靴下が、ベッド下に転がっていた。スキンケアなどのアメニティなどは一切なく…残念でした。 ##### えんどうみき Stayed 1 night in Mar 2025 ### 6/10 Okay #### Natchanon 24 Mar 2025 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness \- ค่าพักค่อนข้างถูกให้ย่าน Ueno - พนักงานให้การต้อนรับดี ใส่ใจมาก - โรงแรมเชื่อมต่อกับร้านขายยา ค่อนข้างสะดวก - ที่พักห่างจากสถานีรถไฟไกลระดับหนึ่ง ประมาณ 800 ม. ถึง 1 กม. - ห้องพักค่อนข้างแคบ และฝุ่นในห้องค่อนข้างเยอะมาก คงเป็นเพราะพื้นห้องที่เป็นพรมทั้งห้องมันทำความสะอาดยาก ##### Natchanon Stayed 3 nights in Mar 2025 ### 6/10 Okay #### リサ 9 Feb 2025 上の階やとなりの音がうるさかった ##### リサ Stayed 1 night in Feb 2025 ### 8/10 Good #### ひろし 30 Nov 2024 Liked: Cleanliness 上野公園に行くのにべんり ##### ひろし Stayed 1 night in Nov 2024 ### 4/10 Poor #### Yuria 10 Nov 2024 Disliked: Cleanliness, amenities, property conditions & facilities お風呂のカーテンが臭かった、お風呂の天上に髪の毛がついていた。それがなければ値段相応かなと思った。 ##### Yuria Stayed 1 night in Nov 2024 ### 10/10 Excellent #### ヒデトシ 4 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities ストレス無く、普通に気持ちよく過ごせました。 ##### ヒデトシ Stayed 2 nights in Oct 2024 ### 8/10 Good #### ミキ 15 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 以前見た口コミで、ホコリ等の指摘を見ましたので、正直期待して居ませんでしたが、あれは間接照明の為、ホコリが舞って見えてしまうのは避けられない状況かと思います。 が、清潔ですし、間接照明でオシャレでもあり今後も利用させていただきたいホテルでした。 ##### ミキ Stayed 1 night in Oct 2024 ### 4/10 Poor #### ミハル 14 Oct 2024 Disliked: Staff & service INのときのじょせい ##### ミハル Stayed 1 night in Oct 2024 ### 8/10 Good #### カケル 14 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities お部屋も綺麗でした ##### カケル Stayed 1 night in Oct 2024 ### 6/10 Okay #### KOUJI 10 Oct 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### 色々と不便でした 禁煙の部屋でしたが臭いがしました。シャワー室の床にピンクのカビ（？）清潔とは言えないです。コインランドリーはなくかなり遠くなるのが不便。そして何より想定より上野駅からはだいぶ遠いです。 ##### KOUJI Stayed 1 night in Oct 2024 ### 6/10 Okay #### Akira 8 Oct 2024 Liked: Cleanliness, room comfort #### 上野駅からも近い筈 室内に時計が無く、目覚ましもなく、モーニングコールの案内も無いのは不便。 フロントで上野駅への行き方を聞きましたが、近くの地下鉄入谷駅の場所しか教えて貰えなく残念でした。 ##### Akira Stayed 1 night in Oct 2024 ### 2/10 Terrible #### jun 25 Sept 2024 Disliked: Cleanliness, staff & service, property conditions & facilities ●そもそも場所がわかりにくすぎる。 一階のドラッグストアが通りぬけ自由なのは結構だが、初見では普通やらない。 ●中国人従業員と日本人従業員の小競り合いはや、フロントでなく客の見えないところでやってほしい。 ●朝食の有り無しの連動がなさすぎる。 2泊して、初日は食べれたのに、２日目は不可だった。 料金は後日請求されるのだろうか。 バイキング形式なら、通すなら通すで統一してほしい。 ●ネットで予約したとしても、普通であればチェックインの時点でカード払いか現金払いか改めて選ばせてくれるのが常識。 カード以外は受け付けないとのことだが、予約時点でカード払いは済との説明、それでは朝食代はどうなっているのだろうか。 ●従業員に、挨拶をする意思がなさすぎる。荷物持って朝出ていったらチェックアウトとわかるはずなのに、根本的にフロント以外は客室フロアですれ違っても、全くの他人事。日本語がわからなくてもよいので、せめて会釈くらいは一般常識として教育するべき。 ##### jun Stayed 2 nights in Sep 2024 ## 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