Title: HOTEL MYSTAYS Ueno East Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # HOTEL MYSTAYS Ueno East Hotel with a restaurant, near Sensoji Temple ![Reception](https://images.trvl-media.com/lodging/2000000/1480000/1479400/1479359/14dd2a53.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, down duvets, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1480000/1479400/1479359/2a8dc386.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/2000000/1480000/1479400/1479359/3a5f2604.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/2000000/1480000/1479400/1479359/161de8fa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast served](https://images.trvl-media.com/lodging/2000000/1480000/1479400/1479359/2824c0a2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies HOTEL MYSTAYS Ueno East, near Ueno Park and Zoo, offers a practical city retreat. Guests enjoy in-room WiFi, restaurant meals, and convenient vending machines. The walkable location and attentive staff consistently earn praise from visitors. 8.0 Very good ## Popular amenities - - Parking available - 24/7 front desk - Laundry - Air conditioning - Free WiFi £50 30 Nov - 1 Dec ## Room options ### Check availability for these dates Tonight [Nov 15 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=1479359&PinnedHotelID=1479359&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=1479359&PinnedHotelID=1479359&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 16 - Nov 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=1479359&PinnedHotelID=1479359&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=1479359&PinnedHotelID=1479359&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=1479359&PinnedHotelID=1479359&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=1479359&PinnedHotelID=1479359&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1479359&PinnedHotelID=1479359&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1479359&PinnedHotelID=1479359&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ![Premium bedding, down duvets, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1480000/1479400/1479359/bebea4a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Semi Double, Non Smoking 7.0 Good 14 reviews ### Highlights Air conditioning Fridge LED TV Blackout curtains Premium bedding Down duvet Shower/bath combination Bidet - 118 sq ft - Sleeps 2 - 1 Large Single Bed ![Premium bedding, down duvets, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1480000/1479400/1479359/8f778845.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Non Smoking ### Highlights Air conditioning Fridge LED TV Blackout curtains Premium bedding Down duvet Shower/bath combination Bidet - 118 sq ft - Sleeps 3 - 1 Double Bed ![Premium bedding, down duvets, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1480000/1479400/1479359/55f3d3c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Non Smoking 7.0 Good 12 reviews ### Highlights Air conditioning Fridge LED TV Blackout curtains Premium bedding Down duvet Shower/bath combination Bidet - 150 sq ft - Sleeps 3 - 1 Double Bed ![Property amenity](https://images.trvl-media.com/lodging/2000000/1480000/1479400/1479359/ce33fe30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Queen, Non Smoking 8.8 Excellent 8 reviews ### Highlights Air conditioning Fridge LED TV Blackout curtains Premium bedding Down duvet Shower/bath combination Bidet - 150 sq ft - Sleeps 3 - 1 Queen Bed ![Property amenity](https://images.trvl-media.com/lodging/2000000/1480000/1479400/1479359/83f56926.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, Non Smoking 7.0 Good 8 reviews ### Highlights Air conditioning Fridge LED TV Blackout curtains Premium bedding Down duvet Shower/bath combination Bidet - 226 sq ft - Sleeps 4 - 2 Single Beds ![Premium bedding, down duvets, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1480000/1479400/1479359/00602cd3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room, Non Smoking 9.0 Wonderful 2 reviews ### Highlights Air conditioning Fridge LED TV Blackout curtains Premium bedding Down duvet Shower/bath combination Bidet - 301 sq ft - Sleeps 6 - 3 Large Single Beds ![Premium bedding, down duvets, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1480000/1479400/1479359/8f778845.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Non Smoking (Eco Plan - No Cleaning Service) ### Highlights Air conditioning Fridge LED TV Blackout curtains Premium bedding Down duvet Shower/bath combination Bidet - 118 sq ft - Sleeps 2 - 1 Double Bed ![Property amenity](https://images.trvl-media.com/lodging/2000000/1480000/1479400/1479359/ce33fe30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Queen, Non-Smoking (Eco Plan - No Cleaning Service) 8.0 Very good 2 reviews ### Highlights Air conditioning Fridge LED TV Blackout curtains Premium bedding Down duvet Shower/bath combination Bidet - 151 sq ft - Sleeps 2 - 1 Queen Bed ![Premium bedding, down duvets, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1480000/1479400/1479359/bebea4a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Semi Double, Non-Smoking (Eco Plan - No Cleaning Service) 8.0 Very good 1 review ### Highlights Air conditioning Fridge LED TV Blackout curtains Premium bedding Down duvet Shower/bath combination Bidet - 118 sq ft - Sleeps 2 - 1 Large Single Bed ![Premium bedding, down duvets, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1480000/1479400/1479359/00602cd3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service) ### Highlights Air conditioning Fridge LED TV Blackout curtains Premium bedding Down duvet Shower/bath combination Bidet - 301 sq ft - Sleeps 6 - 3 Large Single Beds ![Property amenity](https://images.trvl-media.com/lodging/2000000/1480000/1479400/1479359/83f56926.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service) ### Highlights Air conditioning Fridge LED TV Blackout curtains Premium bedding Down duvet Shower/bath combination Bidet - 226 sq ft - Sleeps 2 - 2 Single Beds ![Premium bedding, down duvets, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1480000/1479400/1479359/55f3d3c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Non Smoking (Eco Plan - No Cleaning Service) ### Highlights Air conditioning Fridge LED TV Blackout curtains Premium bedding Down duvet Shower/bath combination Bidet - 151 sq ft - Sleeps 2 - 1 Double Bed ## You may also like Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/24000000/23200000/23195100/23195079/eb5bdc57_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kawasaki King Skyfront Tokyu REI Hotel Kawasaki Ward - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTokyo-Hotels-HOTEL-MYSTAYS-Ueno-East.h1479359.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTokyo-Hotels-HOTEL-MYSTAYS-Ueno-East.h1479359.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.71243%2C139.78201&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QVh3ccUyT9OzytY577WJMlUAExA=) 5-5-6 Higashiueno, Taito-ku, Tokyo, Tokyo-to, 110-0015 #### What's nearby - Ueno Park - 7 min walk - 0.4 miles - Tokyo National Museum - 12 min walk - 0.7 miles - Sensoji Temple - 18 min walk - 1.0 mile - Tokyo Dome - 7 min drive - 2.5 miles - Tokyo Skytree - 7 min drive - 2.8 miles #### Getting around - Inaricho Station - 3 min walk - Keisei-Ueno Station - 12 min walk - Tokyo (NRT-Narita Intl.) - 65 min drive #### Restaurants - ‪マクドナルド - ‬3 min walk - ‪カフェ・ベローチェ - ‬3 min walk - ‪日高屋 - ‬3 min walk - ‪おわん - ‬3 min walk - ‪American Diner ANDRA - ‬3 min walk ## About this property ### HOTEL MYSTAYS Ueno East Hotel near Ueno Park Close to Sensoji Temple, HOTEL MYSTAYS Ueno East provides amenities, such as dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi. Other perks at this hotel include: - Buffet breakfast (surcharge), self-parking (surcharge) and a lift - Luggage storage, a 24-hour front desk and multilingual staff - A front desk safe, a vending machine and smoke-free property - Guest reviews give good marks for the helpful staff, overall condition and walkable location Room features All 150 rooms offer comforts such as premium bedding and air conditioning, as well as perks such as free WiFi. More conveniences in all rooms include: - Bathrooms with deep-soaking baths and bidets - LED TVs with satellite channels - Fridges, coffee/tea makers and desks ## Similar properties ![Desk, free WiFi](https://images.trvl-media.com/lodging/22000000/21370000/21364700/21364612/c901f51a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Wing International Select Ueno Okachimachi Taito - Free WiFi - Air conditioning - Laundry - 24/7 front desk 8.6 Excellent 1,002 reviews £66 24 Nov - 25 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=21364612&PinnedHotelID=21364612&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/70000000/69270000/69266800/69266746/39855cf0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### APA Hotel Ueno Ekimae Taito - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.6 Excellent 1,283 reviews £82 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=69266746&PinnedHotelID=69266746&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/5000000/5000000/4993300/4993223/528f4426.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel MyStays Ueno Iriyaguchi Taito - 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Free WiFi - Air conditioning - Breakfast available - Laundry 9.0 Wonderful 1,005 reviews £94 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=46305128&PinnedHotelID=46305128&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor spa tub](https://images.trvl-media.com/lodging/19000000/18580000/18573300/18573235/14c8b547.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Centurion Hotel & Spa Ueno Station Ueno - Free WiFi - Air conditioning - Laundry - Housekeeping 8.0 Very good 1,002 reviews £90 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=18573235&PinnedHotelID=18573235&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Onsite parking available only on request - Covered parking on site (JPY 1,600 per night) - Limited on-site parking ### Food and drink - Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,760 for adults and JPY 1,210 for children - A restaurant ### Family friendly - In-room refrigerator ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Multilingual staff ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Well-lit path to entrance ### More - 1 building - 9 floors - Built in 1991 - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Bidet - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - LED TV with satellite channels - Pay films ### Food and drink - Coffee/tea maker - Refrigerator ### More - Air conditioning - Desk - Iron/ironing board ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 5:00 AM Late check-in subject to availability ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately JPY 1760 for adults and from JPY 1210 for children - Covered self-parking fee: JPY 1600 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Chisun Chisun Hotel Chisun Hotel Ueno Chisun Ueno Chisun Ueno Hotel Hotel Chisun Hotel Chisun Ueno Ueno Chisun Hotel Chisun Hotel Taito Chisun Hotel Ueno Tokyo, Japan Hotel UENO EAST Hotel Ueno East Tokyo, Japan HOTEL MYSTAYS MYSTAYS Ueno East MYSTAYS HOTEL MYSTAYS Ueno East Tokyo Japan HOTEL MYSTAYS Ueno East Tokyo HOTEL MYSTAYS Ueno East Tokyo MYSTAYS Ueno East Tokyo MYSTAYS Ueno East Hotel HOTEL MYSTAYS Ueno East Tokyo Tokyo HOTEL MYSTAYS Ueno East Hotel Hotel HOTEL MYSTAYS Ueno East Hotel UENO EAST Chisun Hotel Ueno HOTEL MYSTAYS Ueno East Hotel HOTEL MYSTAYS Ueno East Tokyo HOTEL MYSTAYS Ueno East Hotel Tokyo ## Frequently asked questions ### Is HOTEL MYSTAYS Ueno East pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at HOTEL MYSTAYS Ueno East? > As of 15 Nov 2025, prices found for a 1-night stay for 2 adults at HOTEL MYSTAYS Ueno East on 30 Nov 2025 start from £49.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Tokyo-Hotels-HOTEL-MYSTAYS-Ueno-East.h1479359.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at HOTEL MYSTAYS Ueno East? > Self-parking is available for JPY 1600 per night. Limited spots are available. ### What time is check-in at HOTEL MYSTAYS Ueno East? > Check-in start time: 3 PM; check-in end time: 5:00 AM. Late check-in is available during limited hours. ### What time is check-out at HOTEL MYSTAYS Ueno East? > Checkout is at 11 AM. ### Where is HOTEL MYSTAYS Ueno East located? > Located in Taito, this hotel is within a 15-minute walk of Kitchen Town and Ueno Park. Sensoji Temple and Tokyo Skytree are also within 2 miles (3 km). Inaricho Station is only a 3-minute walk and Shin-okachimachi Station is 8 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## HOTEL MYSTAYS Ueno East Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.2 Location ### 8.4 Staff & service ### 7.8 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 316 8 - Good 443 6 - Okay 165 4 - Poor 51 2 - Terrible 25 ### 8/10 Good #### Faith 11 Oct 2025 Liked: Amenities Plenty of good shops and eateries nearby. ##### Faith Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Sharon 31 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Small room but great location and friendly staff ##### Sharon Stayed 2 nights in Jul 2025 ### 8/10 Good #### Russell 30 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and value! Slightly cosy rooms, but manageable! Staff were fantastic ##### Russell Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Alex 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice queen double bed. We were two with 3 luggages but still had some decent space. Depending which leg is going to be for you part of your trip I would recommend go for queen or king. ##### Alex Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Naryalette 4 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Many convenient stores nearby ##### Naryalette Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Marcelo 18 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The experience was amazing! The service was great and the food was pretty good as well. For traveling, I’ll be sure to return here! ##### Marcelo Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Andrea 22 Jan 2025 Liked: Amenities Lovely stay ##### Andrea Stayed 7 nights in Jan 2025 ### 8/10 Good #### Kai Wa 7 May 2025 Liked: Cleanliness, staff & service #### Good location 15 mins walk to JR Ueno station. Hotel is situated in a residential area. Quiet place. ##### Kai Wa Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Madeline 11 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel! Very small rooms as typical in Japan, but we enjoyed the stay! For the price it was great. I was worried about booking hotels in Japan but had a good experience with this one! ##### Madeline Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Julia 5 Oct 2024 Liked: Cleanliness, staff & service, room comfort #### Great location and quiet Clean and comfortable if a bit dated. Very nice staff. Breakfast was okay. ##### Julia Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### ren 20 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Few minutes away from train stations and close to convenience stores ##### ren Stayed 8 nights in Oct 2024 ### 8/10 Good #### Irene 24 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s important to me to have a 24/7 front desk especially in a foreign country. ##### Irene Stayed 11 nights in Mar 2024 ### 10/10 Excellent #### WAI MING 4 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 10 min. from Skyliner station. The surounding area is quiet and clean. 12 min. to shopping ,eating area and Sakara Park. ##### WAI MING Stayed 6 nights in Mar 2023 ### 6/10 Okay #### marni 16 Apr 2024 Liked: Cleanliness, staff & service Staff were very welcoming and got us checked in quickly. Downfall was there was no AC. It was 25 degrees Celsius both days we were there and it was hot! We had to sleep with the window open to try and sleep and it was loud first thing in the morning. Beds were very hard. Overall great location and average room. ##### marni Stayed 2 nights in Apr 2024 ### 8/10 Good #### Kin 19 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities It is closed to the main Ueno metro station. It is also only couple minutes from the Ginza line. The hotel is on the quiet side of Ueno station. The other side has lot of restaurants and shops which are about 10 mins way. The hotel is fine except the wifi is horrible. I had stayed at the same chain in Yokohama which had no problem at all. ##### Kin Stayed 7 nights in Oct 2023 ### 6/10 Okay #### Chau Ying 5 Mar 2024 Liked: Staff & service Disliked: Room comfort #### Experienced inconvenience I recently stayed at the hotel and experienced inconvenience due to the front door stairs. The lack of accessibility was disappointing. Improving accessibility would greatly enhance the guest experience. ##### Chau Ying Stayed 2 nights in Feb 2024 ### 6/10 Okay #### Shen-Hsiang 6 Sept 2023 Liked: Staff & service Disliked: Property conditions & facilities The room and the property could be cleaner in detail; it would be much better. There was a day without providing pajamas, one day without changing toothbrush (no new toothpaste to use), one day without providing a clean towel and bad sheet. Housing keeping detail could be improved. ##### Shen-Hsiang Stayed 9 nights in Aug 2023 ### 6/10 Okay #### Melody 12 Apr 2023 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness The staff at the front desk were very friendly and helpful. The room was not very clean. The toilet rim was very dirty as was the outside of the toilet. The shower curtain had mildew on the bottom of it. There was lots of trash underneath the bed. One of the cleaning people kept throwing away my loofah that I had hanging on my own hanger to dry. The hotel was close to the train station but I would not stay here again. ##### Melody Stayed 8 nights in Apr 2023 ### 6/10 Okay #### Tiffany 1 May 2023 Liked: Staff & service Disliked: Cleanliness The hotel is well-located and the front desk reception were polite and helpful, however the bathroom smelt musty and the toilet was mouldy under the rim. The room was spacious but hotel is overall a bit tired. Wifi was awful and barely worked, we ended up purchasing our own internet. The air conditioner only had 3 temperature settings and was not very effective at cooling the room. Be careful with the lift doors as they tend to close prematurely and do not have sensors. ##### Tiffany Stayed 6 nights in Apr 2023 ### 10/10 Excellent #### sugai 6 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities とても清潔で、スタッフの対応もとても良かったです ##### sugai Stayed 1 night in Nov 2025 ### 6/10 Okay #### Kwok Fai 30 Oct 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities 酒店地點ok，附近多間便利店，服務人員友善。唯獨是酒店房間很多設施殘舊及破損（窗簾破爛、冷氣入風位及洗手間多處用透明膠紙貼住、洗水盆磁漆剝落等），需要大規模翻新。 ##### Kwok Fai Stayed 4 nights in Oct 2025 ### 8/10 Good #### Rebecca 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Enjoyed our stay. The room was very tiny but you figure out how to step over and around your belongings as it’s just a place to crash at night. It felt very clean! We paid for breakfast buffet one morning and it was a very nice spread of both Japanese and American food. The area is close to multiple subway stations and shopping/food. ##### Rebecca Stayed 3 nights in Oct 2025 ### 8/10 Good #### Takayuki 22 Oct 2025 Disliked: Cleanliness, property conditions & facilities 上野駅から近すぎず、遠すぎず 環境が良いのと、リーズナブルさが良かったです ユニットバスに入ったときに 洗面台の裏の汚れが気になりました💦 ##### Takayuki Stayed 1 night in Oct 2025 ### 10/10 Excellent #### priscilla 11 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities clean ##### priscilla Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Mark S 6 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice breakfast. Spacious room. Convenient to transportation and Ueno Park. ##### Mark S Stayed 3 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [The Okura Tokyo](https://www.expedia.co.uk/Tokyo-Hotels-The-Okura-Tokyo.h33333699.Hotel-Information) > > [Hotel Gracery Shinjuku](https://www.expedia.co.uk/Tokyo-Hotels-Hotel-Gracery-Shinjuku.h9104481.Hotel-Information) > > [HOTEL GROOVE SHINJUKU, A PARKROYAL Hotel](https://www.expedia.co.uk/Tokyo-Hotels-Hotel-Groove-Shinjuku.h90097719.Hotel-Information) > > [Keio Plaza Hotel Tokyo](https://www.expedia.co.uk/Tokyo-Hotels-Keio-Plaza-Hotel-Tokyo.h15215.Hotel-Information) > > [Sotetsu Fresa Inn Higashi Shinjuku](https://www.expedia.co.uk/Tokyo-Hotels-Sotetsu-Fresa-Inn-Higashi-Shinjuku.h2184775.Hotel-Information) > > [HOTEL AMANEK Shinjuku-Kabukicho](https://www.expedia.co.uk/Tokyo-Hotels-Hotel-Amanek-Shinjuku-Kabukicho.h90095159.Hotel-Information) > > [all day place shibuya](https://www.expedia.co.uk/Tokyo-Hotels-ALL-DAY-PLACE-SHIBUYA.h72546624.Hotel-Information) > > [The Royal Park Hotel Tokyo Haneda Airport Terminal 3](https://www.expedia.co.uk/Tokyo-Hotels-The-Royal-Park-Hotel-Tokyo-Haneda.h8080801.Hotel-Information) > > [JR East Hotel Mets Premier Akihabara](https://www.expedia.co.uk/Tokyo-Hotels-JR-EAST-HOTEL-METS-AKIHABARA.h36889097.Hotel-Information) > > [Shinjuku Washington Hotel Main](https://www.expedia.co.uk/Tokyo-Hotels-Shinjuku-Washington-Hotel-Main.h48635.Hotel-Information) > > [Hotel The Celestine Tokyo Shiba](https://www.expedia.co.uk/Tokyo-Hotels-Hotel-The-Celestine-Tokyo-Shiba.h1177680.Hotel-Information) > > [APA Hotel & Resort Ryogoku Eki Tower](https://www.expedia.co.uk/Tokyo-Hotels-APA-Hotel-Resort-Ryogoku-Eki-Tower.h36831902.Hotel-Information) > > [The Tokyo Station Hotel](https://www.expedia.co.uk/Tokyo-Hotels-The-Tokyo-Station-Hotel.h428366.Hotel-Information) > > [Park Hyatt Tokyo](https://www.expedia.co.uk/Tokyo-Hotels-Park-Hyatt-Tokyo.h969939.Hotel-Information) > > [Shinjuku Granbell Hotel](https://www.expedia.co.uk/Tokyo-Hotels-Shinjuku-Granbell-Hotel.h7737490.Hotel-Information) > > [Kimpton Shinjuku Tokyo by IHG](https://www.expedia.co.uk/Tokyo-Hotels-Kimpton-Shinjuku-Tokyo-By-IHG.h42600519.Hotel-Information) > > [Hyatt Regency Tokyo](https://www.expedia.co.uk/Tokyo-Hotels-Hyatt-Regency-Tokyo.h18119.Hotel-Information) > > [Hotel Metropolitan Tokyo Ikebukuro](https://www.expedia.co.uk/Tokyo-Hotels-Hotel-Metropolitan-Tokyo-Ikebukuro.h13386.Hotel-Information) > > [Park Hotel Tokyo](https://www.expedia.co.uk/Tokyo-Hotels-Park-Hotel-Tokyo.h903455.Hotel-Information) > > [The Aoyama Grand Hotel](https://www.expedia.co.uk/Tokyo-Hotels-The-Aoyama-Grand-Hotel.h46986011.Hotel-Information) > > [InterContinental ANA Tokyo by IHG](https://www.expedia.co.uk/Tokyo-Hotels-InterContinental-ANA-Tokyo.h22199.Hotel-Information) > > [Hotel New Otani Tokyo Garden Tower](https://www.expedia.co.uk/Tokyo-Hotels-Hotel-New-Otani-Tokyo-Garden-Tower.h9286404.Hotel-Information) > > [Hotel Musse Ginza Meitetsu](https://www.expedia.co.uk/Tokyo-Hotels-HOTEL-MUSSE-GINZA-MEITETSU.h20361730.Hotel-Information) > > [JR KYUSHU HOTEL Blossom Shinjuku](https://www.expedia.co.uk/Tokyo-Hotels-JR-Kyushu-Hotel-Blossom-Shinjuku.h11899886.Hotel-Information) > > [Citadines Shinjuku Tokyo](https://www.expedia.co.uk/Tokyo-Hotels-Citadines-Shinjuku-Tokyo.h2483516.Hotel-Information) > > [Conrad Tokyo](https://www.expedia.co.uk/Tokyo-Hotels-Conrad-Tokyo.h1235351.Hotel-Information) > > [HOSHINOYA Tokyo](https://www.expedia.co.uk/Tokyo-Hotels-HOSHINOYA-Tokyo.h16250945.Hotel-Information) > > [HOTEL TAVINOS Hamamatsucho](https://www.expedia.co.uk/Tokyo-Hotels-HOTEL-TAVINOS-HAMAMATSUCHO.h32710836.Hotel-Information) > > [Hilton Tokyo](https://www.expedia.co.uk/Tokyo-Hotels-Hilton-Tokyo.h22597.Hotel-Information) > > [Tokyo Dome Hotel](https://www.expedia.co.uk/Tokyo-Hotels-Tokyo-Dome-Hotel.h12617225.Hotel-Information)