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Aparthotel

Flexstay Inn Sugamo

3.0 star property

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Flexstay Inn Sugamo captures Tokyo's essence while providing the practical comforts visitors need. The property combines attentive service with useful amenities including laundry facilities, reliable in-room WiFi, and convenient luggage storage for exploring the city.

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Twin Room, Smoking (Cleaning is Optional with Additional Cost)

Standard Twin Room, Smoking (Cleaning is Optional with Additional Cost) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Smoking (Cleaning is Optional with Additional Cost)

Highlights

Air conditioning
Heating
Kitchenette
Fridge
TV
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Single Beds

View all photos for Economy Single Room, Basement Floor, Smoking (Cleaning is Optional with Additional Cost)

Desk, iron/ironing board, free WiFi, bed sheets

Economy Single Room, Basement Floor, Smoking (Cleaning is Optional with Additional Cost)

Highlights

Air conditioning
Heating
Kitchenette
Fridge
TV
Separate bedroom
Toilet with electronic bidet
Shower/bath combination
  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single Room, Smoking (Cleaning is Optional with Additional Cost)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Smoking (Cleaning is Optional with Additional Cost)

Highlights

Air conditioning
Heating
Kitchenette
Fridge
TV
Separate bedroom
Toilet with electronic bidet
Shower/bath combination
  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Twin Room, Smoking (Cleaning is Optional with Additional Cost)

Superior Twin Room, Smoking (Cleaning is Optional with Additional Cost) | Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Smoking (Cleaning is Optional with Additional Cost)

Highlights

Air conditioning
Heating
Kitchenette
Fridge
TV
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 269 sq ft
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room, Smoking (Cleaning is Optional with Additional Cost)

Deluxe Twin Room, Smoking (Cleaning is Optional with Additional Cost) | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, Smoking (Cleaning is Optional with Additional Cost)

Highlights

Air conditioning
Heating
Kitchenette
Fridge
TV
Toilet with electronic bidet
Shower/bath combination
Hairdryer
  • 484 sq ft
  • Sleeps 4
  • 2 Single Beds

View all photos for Economy Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Economy Single Room

  • Sleeps 1

View all photos for Superior Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • Sleeps 1

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About the area

Located in Toshima, a neighbourhood in Tokyo, Flexstay Inn Sugamo is near a metro station. The area's natural beauty can be seen at Ueno Park and Tokyo Bay, while Ueno Zoo and Shinjuku Gyoen National Garden are popular area attractions. Looking to enjoy an event or a game? See what's going on at Tokyo Dome or Nippon Budokan. Spend some time exploring the area's activities, including golfing. Visit our Tokyo travel guide
View more Aparthotels in Tokyo
Map
3-6-16, Sugamo, Toshima-ku, Tokyo, Tokyo-to, 170-0002

What's nearby

  • Shinshoji Temple
    Shinshoji Temple
    3 min walk - 0.2 miles
  • Tokyo_Rikugi-enGarden_6233425_02
    Rikugien Garden
    13 min walk - 0.7 miles
  • The Sunshine 60 Observatory which includes marine life and interior views
    Sunshine City Shopping Mall
    19 min walk - 1.0 mile
  • This aquarium is famous for penguins over-viewing. The penguins swim over us, which is like flying!
    Sunshine Aquarium
    4 min drive - 1.1 miles
  • Togenukijizo Kogan Temple
    3 min walk - 0.2 miles

Getting around

  • Sugamo Station
    7 min walk
  • Otsuka-ekimae Tram Stop
    8 min walk
  • Tokyo (HND-Haneda)
    59 min drive

Restaurants

  • マクドナルド
    4 min walk
  • タカセ
    3 min walk
  • Tully's Coffee
    3 min walk
  • PÂTISSERIE Yoshinori Asami
    3 min walk
  • 富田屋(TOMIYTA-YA)
    4 min walk

About this property

Flexstay Inn Sugamo

This aparthotel features laundry facilities, free newspapers and free Wi-Fi in public areas. Other amenities include a vending machine. Each apartment features free WiFi and a TV, plus a kitchenette with a fridge and a stovetop. A hairdryer, a phone and a desk are among the other amenities that guests will find. Housekeeping is available on request.
Flexstay Inn Sugamo offers 104 accommodations with complimentary slippers and a hairdryer. Accommodation at this 3-star aparthotel has kitchenettes with fridges and stovetops. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Microwaves and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Family friendly

  • Children stay free (see details)

Kitchenette

  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Laundry

  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Designated smoking areas

Services and conveniences

  • Daily housekeeping
  • Free newspapers in lobby
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Vending machine

Location highlights

  • In a historical district
  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 104 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee and varies based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Flexstay Inn Sugamo
Flexstay Inn Sugamo Tokyo
Flexstay Sugamo
Flexstay Sugamo Tokyo
Flexstay Inn Sugamo Tokyo
Flexstay Sugamo Tokyo
Flexstay Sugamo
Aparthotel Flexstay Inn Sugamo Tokyo
Tokyo Flexstay Inn Sugamo Aparthotel
Aparthotel Flexstay Inn Sugamo
Flexstay Inn Sugamo Tokyo
Flexstay Inn Sugamo Aparthotel
Flexstay Inn Sugamo Aparthotel Tokyo

Frequently asked questions

Is Flexstay Inn Sugamo pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Flexstay Inn Sugamo?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Flexstay Inn Sugamo?

Checkout is at 10 AM.

Where is Flexstay Inn Sugamo located?

Located in Toshima, this aparthotel is 1 mi (1.7 km) from Sunshine City Shopping Mall and within 3 miles (5 km) of Tokyo Dome and Ueno Park. Sunshine Aquarium and Chinzan-so Garden are also within 3 miles (5 km). Otsuka-ekimae Tram Stop is 8 minutes by foot and Sugamoshinden Station is 9 minutes.

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Reviews

Flexstay Inn Sugamo Reviews

7.8

Good

7.4

Cleanliness

8.0

Location

7.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 35 out of 171 reviews
Rating 8 - Good. 83 out of 171 reviews
Rating 6 - Okay. 44 out of 171 reviews
Rating 4 - Poor. 7 out of 171 reviews
Rating 2 - Terrible. 2 out of 171 reviews

Reviews

8/10 Good

Tang

Liked: Cleanliness, amenities, property conditions & facilities, communication
Feel like a residential area, always quiet and peaceful. No major inconvenience. The staffs were friendly and helpful.
Stayed 2 nights in Jun 2023

4/10 Poor

?

Disliked: Cleanliness, amenities, property conditions & facilities, communication
不便で対応が難しい
Stayed 6 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Parfait, merci beaucoup

J'ai pû accéder sans surcoût à ma chambre qui était prête avant l'heure du check-in, un grand merci au personnel présent pour cela. Hôtel très calme et très bien équipé. TV, bouilloire et micro-onde dans la chambre ainsi qu'une salle de bain privative avec baignoire. Option fumeur disponible. Je recommande le Flexstay Inn Sugamo, merci encore pour votre accueil.
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

ちょっと使いづらいかも

禁煙ルームを予約したら、地下の部屋がそうらしく、予約の時に知らせて欲しかった。 トイレとバスルームが一緒なのは良いのだが、洗面台が無くて、トイレ後に一旦バスルームを出て手を洗わなくてはならず、相当不便でした。 シャワーも温度が一定でなく、すぐ下がるので、使いづらかったです。
Stayed 1 night in Feb 2025

8/10 Good

mutsuyo

Liked: Cleanliness, property conditions & facilities, communication
商店街からも近く、使わなかったけれど、鍋やコンロまで部屋に常備してあり、簡単な自炊まで対応できるホテルで面白いなぁと思いました。設備は古いですが、特に気になりませんでした。
Stayed 1 night in Nov 2024

8/10 Good

Rina

Liked: Cleanliness
とても良かったです^_^
Stayed 1 night in Aug 2024

6/10 Okay

Mitsuhiro

静かに休めた。
Stayed 1 night in Jul 2024

8/10 Good

Shunji

穴場的なホテルです。また利用させて頂きます。
Stayed 1 night in Jun 2024

10/10 Excellent

JEONG

Liked: Cleanliness, room comfort, communication

자주 이용합니다.

호텔이 위치한 스가모역이 왼쪽으로는 이케부쿠로, 신주쿠가 금방이고 오른쪽으론 우에노, 아키하바라, 도쿄역등을 빠르게 갈수 있는 중간에 위치한 역이라 좋습니다. 일본 호텔에서 자다 보면 흔히 있는 야밤에 사이렌 소리, 폭주족 소리등도 없고 다른 호텔에 의외로 없는 전자렌지도 있어서 자주 이용하는 편입니다. 한마디로 가성비는 개인적으로 최고네요.
Stayed 1 night in Mar 2024

8/10 Good

Yuko

Liked: Cleanliness, amenities, property conditions & facilities, communication
山手線が通る駅から徒歩5分くらいであり、アクセスが良かった。
Stayed 2 nights in Sep 2023

8/10 Good

Kazuhiro

Liked: Cleanliness, communication
雨の中チェックインだったのですが、非常に気遣いをいただきました。
Stayed 1 night in Jun 2023

8/10 Good

Makiko

Liked: Communication
値段を考えれば、充分なサービスを提供しているホテルです。リーズナブルに泊まりたい方にはオススメできます。
Stayed 1 night in Mar 2023

10/10 Excellent

Hirofumi

Liked: Cleanliness, amenities, property conditions & facilities, communication
部屋に電子レンジがあるのは飲食店での食事を避けてお弁当などが部屋で食べられるのは安心ですね。
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Communication

よかったです。

悪くなかったですが、夜はフロントが閉まってました。
Stayed 1 night in Nov 2021

10/10 Excellent

RYOHEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

安くて内容は十分。

基本的なサービス、アメニティが準備されており、金額も安い為また利用したい。
Stayed 1 night in Feb 2020

6/10 Okay

Stephen

Liked: Cleanliness
Disliked: Room comfort

Cheap, clean, basic, cramped

The neighbourhood is lovely, the Yamanote Line and the Subway are a short walk away, the price is low, and it's very clean. The rooms are very small indeed, check-in is open only until 6pm (you have to call a staff member down via a courtesy phone if you arrive after that), and there are no frills. It's a bit faded, and the washlet in my room didn't work, but for the price it's decent value as long as you know what you're getting: it's a weekly residence rather than a hotel, so they're not going to come in and make your bed every day. If that bothers you (it doesn't bother me), look elsewhere.
Stayed 14 nights in Jan 2020

10/10 Excellent

みたらし, 神奈川県

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても安価。フロントの対応が感じがいい。綺麗に掃除されていて建物の古さをカバーしている。新しいシャワーヘッドを採用するなど、努力している。
Stayed 1 night in Nov 2019

8/10 Good

S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are huge. The room is clean with filly furnished. But the Check out time is 10am which is too early.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Sehr alte Einrichtung, aber für den Preis und Lage unschlagbar. Sauber und bequemes Bett. Perfekt.
Stayed 5 nights in Sep 2019

10/10 Excellent

Hyun soo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋아요

방 활용 자유도가 높아 좋았습니다. 다만 욕실이 좁아 샤워시 불편합니다. 룸 클리어링이 안되어 불편하실수있습니다
Stayed 5 nights in Jun 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
20時過ぎの到着でしたが、エアコンの効き目が悪いので見てみると、フィルターに埃や汚れがびっしりで、これじゃー電気のムダです。 蒸し暑いので仕方なくフィルター掃除をしましたが、ホテルに泊まってエアコン掃除は初めての経験でした。これでは友人は勧められません。
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
すごくシステマチックで快適でした ただイレギュラーに弱い印象があったので、慌てずにお願いします
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
フロント時間外のタオルなどの交換をしてくれるのがありがたかった。
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
基本的には快適に過ごせましたが、トイレに行った際に前の人のが流れていなかった時は驚きました。
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ファブリーズがあるとうれしいです。充電器が用意されていてよかったです。
Stayed 1 night in May 2019