Title: City Hotel N.U.T.S. Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # City Hotel N.U.T.S. Art Deco hotel in Tokyo with a 24-hour front desk ![Front of property – evening/night](https://images.trvl-media.com/lodging/3000000/2600000/2591400/2591359/9e21f49e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/3000000/2600000/2591400/2591359/ea7e6ba1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/3000000/2600000/2591400/2591359/36f691cc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Room, Multiple Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/3000000/2600000/2591400/2591359/2d2a6321.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/3000000/2600000/2591400/2591359/77d8d6f6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find City Hotel N.U.T.S. perfectly positioned in Tokyo's heart, minutes from Shinjuku Gyoen and National Stadium. The hotel offers practical services appreciated by experienced visitors: dry cleaning, bike rentals, and luggage storage. 7.8 Good ## Popular amenities - Breakfast available - Room service - Parking available - Pet-friendly - Housekeeping - Laundry £80 15 Dec - 16 Dec ## Room options ### Check availability for these dates Tonight [Nov 16 - Nov 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=2591359&PinnedHotelID=2591359&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=2591359&PinnedHotelID=2591359&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 17 - Nov 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=2591359&PinnedHotelID=2591359&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=2591359&PinnedHotelID=2591359&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=2591359&PinnedHotelID=2591359&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=2591359&PinnedHotelID=2591359&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=2591359&PinnedHotelID=2591359&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=2591359&PinnedHotelID=2591359&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Triple Room | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/3000000/2600000/2591400/2591359/a14ff76d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 8.4 Very good 13 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Fridge TV Blackout curtains - 301 sq ft - Sleeps 7 - 2 Single Beds and 1 Double Bed ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/3000000/2600000/2591400/2591359/c7850e4f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room 8.8 Excellent 3 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Fridge TV Blackout curtains - 215 sq ft - Sleeps 3 - 1 Single Bed and 1 Double Bed ![Comfort Room, Multiple Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/3000000/2600000/2591400/2591359/22f86115.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, Multiple Beds, Non Smoking 8.6 Excellent 4 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Fridge TV Blackout curtains Hairdryer - 388 sq ft - Sleeps 5 - 1 Double Bed, 2 Single Beds and 1 Single Trundle Bed ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/3000000/2600000/2591400/2591359/89404fb3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Modern Japanese Tatami Room (4 People) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Fridge TV Blackout curtains Hairdryer - 301 sq ft - Sleeps 6 - 2 Single Futons and 1 Double Bed ![Single Room, 1 Double Bed | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/3000000/2600000/2591400/2591359/febbef34.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, 1 Double Bed 9.0 Wonderful 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Fridge TV Blackout curtains - 172 sq ft - Sleeps 3 - 1 Double Bed ![Double Room | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/3000000/2600000/2591400/2591359/2cefa9ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Fridge TV Blackout curtains - 215 sq ft - Sleeps 3 - 1 Double Bed ![Double Room (with Extra Bed) | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/3000000/2600000/2591400/2591359/4a764f2b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (with Extra Bed) 8.6 Excellent 11 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Fridge TV Blackout curtains - 215 sq ft - Sleeps 5 - 1 Double Bed and 1 Single Bed ## You may also like Ad ![Lobby lounge](https://images.trvl-media.com/lodging/16000000/15400000/15390400/15390331/309d2e46.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sotetsu Fresa Inn Ginza Nanachome Ginza - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.8 Excellent 1,172 reviews £115 24 Nov - 25 Nov [](https://www.expedia.co.uk/Tokyo-Hotels-Sotetsu-Fresa-Inn-Ginza-Nanachome.h15390331.Hotel-Information?chkin=2025-11-24&chkout=2025-11-25&rm1=a2®ionId=179900&destination=Tokyo (and vicinity)&destType=MARKET&latLong=35.675,139.76&searchId=463c6ea0-d32a-4085-9d2b-623b9445cb36&top_cur=GBP) Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4200000/4191700/4191674/bc2fe483_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tokyu Stay Yoga Setagaya - Free WiFi - Air conditioning - Laundry - 24/7 front desk 9.0 Wonderful 464 reviews £82 10 Dec - 11 Dec [](https://www.expedia.co.uk/Tokyo-Hotels-Tokyu-Stay-Yoga.h4191674.Hotel-Information?chkin=2025-12-10&chkout=2025-12-11&rm1=a2®ionId=179900&destination=Tokyo (and vicinity)&destType=MARKET&latLong=35.675,139.76&searchId=463c6ea0-d32a-4085-9d2b-623b9445cb36&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1090000/1088100/1088083/6dae911d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Comfort Inn Tokyo Roppongi Minato - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTokyo-Hotels-City-Hotel-NUTS.h2591359.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTokyo-Hotels-City-Hotel-NUTS.h2591359.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.68980%2C139.71066&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DpokiI9cIIP56JRsBEYRut15Vv0=) 1 16 5 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022 #### What's nearby - Isetan Department Store Shinjuku - 7 min walk - 0.4 miles - Shinjuku Gyoen National Garden - 7 min walk - 0.4 miles - Shinjuku Isetan - 9 min walk - 0.5 miles - Samurai Museum - 12 min walk - 0.7 miles - Tokyo Metropolitan Gymnasium - 16 min walk - 0.9 miles #### Getting around - Shinjuku-gyoemmae Station - 3 min walk - Shinjuku Station - 14 min walk - Tokyo (HND-Haneda) - 40 min drive #### Restaurants - ‪カレーハウスCoCo壱番屋 - ‬2 min walk - ‪本家 第一旭 - ‬1 min walk - ‪EIGHT COFFEE - ‬2 min walk - ‪北京飯店 - ‬1 min walk - ‪okudo 東京 TongKing - ‬1 min walk ## About this property ### City Hotel N.U.T.S. Hotel near Shinjuku Gyoen National Garden Close to National Stadium, City Hotel N.U.T.S. provides amenities, such as dry cleaning/laundry services and a business centre. Stay connected with free WiFi in public areas. Other perks at this hotel include: - Continental breakfast (surcharge), bike hire and self-parking (surcharge) - A vending machine, luggage storage and a lift - A front desk safe, a 24-hour front desk and smoke-free property - Guest reviews speak highly of the helpful staff Room features All rooms are individually furnished, and offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free Internet and safes. Other amenities include: - Bathrooms with Jetted bath and designer toiletries - 49-inch TVs with digital channels and DVD players - Wardrobes/cupboards, fridges and electric kettles ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/1000000/50000/48700/48635/f389fb71.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shinjuku Washington Hotel Main Shinjuku - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.2 Very good 3,488 reviews £81 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=48635&PinnedHotelID=48635&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/42000000/41520000/41510900/41510820/765f7b1c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL LiVEMAX Shinjuku Kabukicho Shinjuku - Pet-friendly - Free WiFi - Air conditioning - Laundry 7.4 Good 420 reviews £78 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=41510820&PinnedHotelID=41510820&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/2000000/1080000/1077400/1077321/df04349c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rose Garden Shinjuku Shinjuku - 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Free WiFi - Restaurant - Breakfast available - Bar 8.8 Excellent 1,893 reviews £81 10 Dec - 11 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=1179444&PinnedHotelID=1179444&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/5000000/4280000/4272700/4272673/460ece70.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### E Hotel Higashi Shinjuku Shinjuku - Free WiFi - Restaurant - Air conditioning - Breakfast available 7.8 Good 1,005 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=4272673&PinnedHotelID=4272673&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Height restrictions apply for on-site parking - Uncovered parking on site (JPY 3,300 per day; includes in/out privileges) - Limited on-site parking - Onsite parking options include a garage ### Food and drink - Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,500 per person ### Things to do - Bicycle rentals ### Family friendly - DVD player - In-room refrigerator - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Business centre ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible bathtub - Grab bar in bathtub - Lift - Portable bathtub seat - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk ### More - 7 buildings - 7 floors - Art Deco architecture - Built in 1990 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Jetted bathtub - Private bathroom - Shower/bathtub combination - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - 49-inch TV with digital channels - DVD player - Pay films ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: 4:00 AM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of JPY 6600 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 10 kg per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are available for JPY 3300 per day. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: from approximately JPY 1500 per person - Uncovered self-parking fee: JPY 3300 per day (in/out privileges) - Pet fee: JPY 6600 per pet, per day - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: JPY 3300 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher and a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Parking height restrictions apply ### Property is also known as City Hotel N.U.T.S. City Hotel N.U.T.S. Tokyo City N.U.T.S. City N.U.T.S. Tokyo Hotel N.U.T.S. N.U.T.S. Hotel City Hotel N.U.T.S. Hotel City Hotel N.U.T.S. Tokyo City Hotel N.U.T.S. Hotel Tokyo ## Frequently asked questions ### Is City Hotel N.U.T.S. pet-friendly? > Yes, City Hotel N.U.T.S. allows dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of JPY 6600 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much does it cost to stay at City Hotel N.U.T.S.? > As of 16 Nov 2025, prices found for a 1-night stay for 2 adults at City Hotel N.U.T.S. on 15 Dec 2025 start from £80.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Tokyo-Hotels-City-Hotel-NUTS.h2591359.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at City Hotel N.U.T.S.? > Self-parking is available for JPY 3300 per day. Limited spots are available. ### What time is check-in at City Hotel N.U.T.S.? > Check-in start time: 4:00 PM; check-in end time: 4:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at City Hotel N.U.T.S.? > Checkout is at 10 AM. Late check-out is available for a fee (subject to availability). ### Where is City Hotel N.U.T.S. located? > Located in Shinjuku, this hotel is within a 15-minute walk of Isetan Department Store Shinjuku and Shinjuku Gyoen National Garden. Meiji Jingu Shrine and Waseda University are also within 2 miles (3 km). Shinjuku-gyoemmae Station and Shinjuku-sanchome Station are within a 5-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## City Hotel N.U.T.S. Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 235 8 - Good 248 6 - Okay 100 4 - Poor 58 2 - Terrible 32 ### 8.0/10 Cleanliness ### 7.8/10 Staff & service ### 7.8/10 Amenities ### 7.6/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ### 10/10 Excellent #### patrick 16 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good place to stay Good place to stay, quiet neighborhood, but there were a few steps to the elevator. ##### patrick Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Amanda 23 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities In a great location not far from the M10! Safe area and lots of good restaurant as around Staff very helpful and a laundry across the road ##### Amanda Stayed 6 nights in Jun 2025 ### 8/10 Good #### Carter 16 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a very easy, quiet and comfortable stay. We were not expecting the room to be so spacious. ##### Carter Stayed 3 nights in May 2025 ### 8/10 Good #### Maël 20 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good accommodation for a couple of nights well loctated ##### Maël Stayed 4 nights in Nov 2024 ### 8/10 Good #### David 23 Apr 2025 Liked: Cleanliness Disliked: Amenities Convenient for a family of 5. Good home base to go do things. Met the basic needs. Staff friendly. ##### David Stayed 4 nights in Apr 2025 ### 8/10 Good #### Machnho 20 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### Machnho Stayed 5 nights in Jun 2025 ### 6/10 Okay #### Julio 4 May 2025 Liked: Property conditions & facilities Very convenient hotel. Walking distance to bars, restaurants and cafes. Nice room with great amenities. Staff were ok ( not too friendly but not rude). Hotel room was in a separate building than the hotel, which was extremely confusing and wasn’t luggage friendly lol ##### Julio Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Kaitlyn 28 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very nice place with plenty of space & the staff was very helpful polite! I would recommend this place to stay in for sure. ##### Kaitlyn Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Bair 6 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very nice space and extremely friendly staff. ##### Bair Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Hugo 25 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property was close to the subway and to some nice restaurants. ##### Hugo Stayed 10 nights in Apr 2023 ### 10/10 Excellent #### Kevin 31 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean, 15-20 walking distance to train station, shopping, restaurants. Highly recommend. ##### Kevin Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### Bair 6 Jul 2023 Liked: Staff & service, property conditions & facilities It was nice and clean, plus it was super close to the Shinjuku station. Highly recommend. ##### Bair Stayed 3 nights in Jul 2023 ### 8/10 Good #### Verified traveller 2 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Bang for your Buck This was a nice hotel, not luxurious and definitely not terrible, just nice. Great price, nice toiletry amenities provided, and comfortable/clean space. ##### Verified traveller Stayed 4 nights in Feb 2023 ### 10/10 Excellent #### Jun 27 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities Their staff is very kind and flexible to help our request ##### Jun ### 10/10 Excellent #### Daniel Garcia 31 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super clean, friendly/helpful staff, easy to around especially for night life. Do not expect much parking since the city’s already really walkable and there are plenty of taxis. ##### Daniel Garcia Stayed 8 nights in Jan 2024 ### 6/10 Okay #### George 10 Oct 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This is a love hotel, not appropriate for extended trips. ##### George Stayed 1 night in Oct 2022 ### 8/10 Good #### Chi Cheong 10 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great ##### Chi Cheong Stayed 1 night in Dec 2023 ### 2/10 Terrible #### Andrew 17 Jun 2025 Disliked: Cleanliness, amenities, property conditions & facilities I would NEVER stay here again!!!! This is a scam! The photos look nothing like the reality. Also there was a window in our room that wouldn't close which brought light in making it hard to sleep. In addition, the room is not modern which was promised and our hairdryer was sparking. It almost caught my hair on fire! In addition the room was very dirty. Also the beds were just mattresses. They were not real beds! And the futons are tiny 3 inch mattresses. I was very disappointed and won't ever be coming back. So if you stay and hate it...just know that you have been warned... ##### Andrew Stayed 5 nights in Jun 2025 ### 6/10 Okay #### Harpal 22 Nov 2023 Liked: Amenities Like the property but lots of dust by windows and floor ##### Harpal Stayed 2 nights in Nov 2023 ### 6/10 Okay #### Bridie 29 May 2024 Liked: Cleanliness, staff & service Property was great in every aspect except that there was a terrible sourage smell that would come up the toilet and drift through our room. ##### Bridie Stayed 3 nights in May 2024 ### 4/10 Poor #### Rahul 22 May 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Room was very dirty. Property had bed bugs and I got bitten 5 nights in a row ! Staff at the property was not too helpful. And finally charged us 1100¥ because we came to checkout at 10:20am. ##### Rahul ### 6/10 Okay #### Cesar 10 Mar 2024 Disliked: Staff & service Front desk staff looks mean and hard to communicate. Very little knowledge of English and hard to understand what they are saying. The room assigned to us is very small and lack of storage space for our clothes and luggage. The room decor is outdated as well. ##### Cesar Stayed 4 nights in Mar 2024 ### 4/10 Poor #### Kun Chong Andrew 8 May 2023 Some electrical appliance are out of order ##### Kun Chong Andrew Stayed 6 nights in Apr 2023 ### 4/10 Poor #### Ka Yan 8 Mar 2024 Disliked: Staff & service, property conditions & facilities 1\. Facilities not user friendly 2. Change to other building when i check in, too far away from Subway station 3. Bathroom sink not in bathroom, separate with Kitchen, very bad design 4. Heating suddenly breakdown, difficult to contact with reception because we are in other building without any reception desk or staff..... ##### Ka Yan Stayed 5 nights in Mar 2024 ### 2/10 Terrible #### Jessica 18 Oct 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Booking this was a mistake. The staff very obviously didn’t want to be there and on checking out one of the girls was holding back tears as if she’s been getting yelled at, very uncomfortable and unprofessional way to deal with employee issues. We booked a triple room and were lead out of the property without explanation a block away into a dodgy looking building with no reception. The building is surrounded by restaurants whose exhaust blow directly into the entry way emitting very strong a foul fishy smell. The exhausts also blow into the ventilation inside the room causing our room to smell like fish guts, we had to keep turning the ventilation off. The beds are rock hard and the pillow you are given is tiny. My back is killing me after staying there 6 nights. The photos advertised are misleading, our room looked nothing like them & the lift in this building doesn’t seem to have a sensor and will close on you with force. This accomodation very nearly spoiled my whole Tokyo experience… spend a little extra and get a decent hotel. Shinjuku is a cool area though, just not this hotel. ##### Jessica ## Expedia's Latest Trends ### Hotels > [The Okura Tokyo](https://www.expedia.co.uk/Tokyo-Hotels-The-Okura-Tokyo.h33333699.Hotel-Information) > > [Hotel Metropolitan Tokyo Ikebukuro](https://www.expedia.co.uk/Tokyo-Hotels-Hotel-Metropolitan-Tokyo-Ikebukuro.h13386.Hotel-Information) > > [Conrad Tokyo](https://www.expedia.co.uk/Tokyo-Hotels-Conrad-Tokyo.h1235351.Hotel-Information) > > [APA Hotel & Resort Ryogoku Eki Tower](https://www.expedia.co.uk/Tokyo-Hotels-APA-Hotel-Resort-Ryogoku-Eki-Tower.h36831902.Hotel-Information) > > [Hamacho Hotel Tokyo Nihonbashi](https://www.expedia.co.uk/Tokyo-Hotels-HAMACHO-HOTEL-TOKYO-NIHONBASHI.h33511258.Hotel-Information) > > [The Tokyo Station Hotel](https://www.expedia.co.uk/Tokyo-Hotels-The-Tokyo-Station-Hotel.h428366.Hotel-Information) > > [all day place shibuya](https://www.expedia.co.uk/Tokyo-Hotels-ALL-DAY-PLACE-SHIBUYA.h72546624.Hotel-Information) > > [Tokyo Dome Hotel](https://www.expedia.co.uk/Tokyo-Hotels-Tokyo-Dome-Hotel.h12617225.Hotel-Information) > > [JR East Hotel Mets Premier Akihabara](https://www.expedia.co.uk/Tokyo-Hotels-JR-EAST-HOTEL-METS-AKIHABARA.h36889097.Hotel-Information) > > [Aloft Tokyo Ginza](https://www.expedia.co.uk/Tokyo-Hotels-Aloft-Tokyo-Ginza.h49314623.Hotel-Information) > > [SHIBUYA STREAM HOTEL](https://www.expedia.co.uk/Tokyo-Hotels-SHIBUYA-STREAM-EXCEL-HOTEL-TOKYU.h28858266.Hotel-Information) > > [Century Southern Tower Hotel](https://www.expedia.co.uk/Tokyo-Hotels-Century-Southern-Tower-Hotel.h200088.Hotel-Information) > > [Tokyo Green Palace](https://www.expedia.co.uk/Tokyo-Hotels-Tokyo-Green-Palace.h1894907.Hotel-Information) > > [InterContinental ANA Tokyo by IHG](https://www.expedia.co.uk/Tokyo-Hotels-InterContinental-ANA-Tokyo.h22199.Hotel-Information) > > [MIMARU Tokyo Ginza East](https://www.expedia.co.uk/Tokyo-Hotels-Mimaru-Tokyo-Ginza-East.h37155578.Hotel-Information) > > [The Royal Park Hotel Tokyo Haneda Airport Terminal 3](https://www.expedia.co.uk/Tokyo-Hotels-The-Royal-Park-Hotel-Tokyo-Haneda.h8080801.Hotel-Information) > > [Hotel Niwa Tokyo](https://www.expedia.co.uk/Tokyo-Hotels-Hotel-Niwa-Tokyo.h2919886.Hotel-Information) > > [Hotel The Celestine Tokyo Shiba](https://www.expedia.co.uk/Tokyo-Hotels-Hotel-The-Celestine-Tokyo-Shiba.h1177680.Hotel-Information) > > [Tokyu Stay Ginza](https://www.expedia.co.uk/Tokyo-Hotels-Tokyu-Stay-Ginza.h12622252.Hotel-Information) > > [Nohga Hotel Ueno Tokyo](https://www.expedia.co.uk/Tokyo-Hotels-NOHGA-HOTEL-UENO-TOKYO.h27140689.Hotel-Information) > > [HOSHINOYA Tokyo](https://www.expedia.co.uk/Tokyo-Hotels-HOSHINOYA-Tokyo.h16250945.Hotel-Information) > > [HOTEL TAVINOS Hamamatsucho](https://www.expedia.co.uk/Tokyo-Hotels-HOTEL-TAVINOS-HAMAMATSUCHO.h32710836.Hotel-Information) > > [The Gate Hotel Kaminarimon by Hulic](https://www.expedia.co.uk/Tokyo-Hotels-The-Gate-Hotel-Asakusa-Kaminarimon-By-Hulic.h5002072.Hotel-Information) > > [JR KYUSHU HOTEL Blossom Shinjuku](https://www.expedia.co.uk/Tokyo-Hotels-JR-Kyushu-Hotel-Blossom-Shinjuku.h11899886.Hotel-Information) > > [Park Hotel Tokyo](https://www.expedia.co.uk/Tokyo-Hotels-Park-Hotel-Tokyo.h903455.Hotel-Information) > > [Asakusa View Hotel](https://www.expedia.co.uk/Tokyo-Hotels-Asakusa-View-Hotel.h15413635.Hotel-Information) > > [The Aoyama Grand Hotel](https://www.expedia.co.uk/Tokyo-Hotels-The-Aoyama-Grand-Hotel.h46986011.Hotel-Information) > > [Shiba Park Hotel](https://www.expedia.co.uk/Tokyo-Hotels-Shiba-Park-Hotel.h21359.Hotel-Information) > > [Hotel New Otani Tokyo Garden Tower](https://www.expedia.co.uk/Tokyo-Hotels-Hotel-New-Otani-Tokyo-Garden-Tower.h9286404.Hotel-Information) > > [Hotel Musse Ginza Meitetsu](https://www.expedia.co.uk/Tokyo-Hotels-HOTEL-MUSSE-GINZA-MEITETSU.h20361730.Hotel-Information)