Seasonal outdoor pool

Reviews of Quality Hotel Tonsberg

3 out of 5
Quality Hotel Tonsberg
Ollebukta 3, Tønsberg

Reviews

8.2

Very good

Rating 10 - Excellent. 402 out of 1006 reviews" "
Rating 8 - Good. 384 out of 1006 reviews" "
Rating 6 - Okay. 146 out of 1006 reviews" "
Rating 4 - Poor. 53 out of 1006 reviews" "
Rating 2 - Terrible. 21 out of 1006 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. The property was under construction at the time but everything was very clean and quiet. The location could not be better being at the harbor - 1 minute walk to Foynhagen, great restaurants, and quick 15-minute walk either to Slottsfjellet or the train station. We will happily return.
Stayed 2 nights in May 2024

4/10 Poor

Alan

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Really disappointed with the hotel. There was a lot of building work. The reception floor was being laid the bar was completely shut and not available. There was also a new outside area being built right outside my window which was noisy. I was not made aware of any of this when booking. The hotel was very expensive for the quality being offered.
Stayed 3 nights in May 2024

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy to get to all of the restaurants and shops in Tonsberg and beautiful views.
Stayed 4 nights in Jan 2024
Response from Hege, Hotellsjef on 2 Feb 2024
Hi Donna, thank you so much for staying with us and for the great feedback. We hope to see you again the next time you are in Tonsberg!

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Good rooms and great bar and restaurant.
Stayed 2 nights in Jan 2024
Response from Hege, Hotellsjef on 2 Feb 2024
Hi Stuart, thank you so much for the great review and for staying with us. We hope to see you again the next time you are in town!

6/10 Okay

Borghild

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Hege, Hotellsjef on 10 Jan 2024
Hei Borghild, tusen takk for besøket og ikke minst for tilbakemelding. Vi står klare til å ønske deg velkommen igjen om vi får muligheten!

10/10 Excellent

Terrence

Stayed 2 nights in Dec 2023
Response from Hege, Hotellsjef on 10 Jan 2024
Hei Terrence, tusen takk for at du valgte å bo hos oss under ditt besøk i byen og ikke minst for flott tilbakemelding. Jeg håper vi får se deg igjen neste gang du er i byen!

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great town to visit! The hotel is a great location to all the local sites. Many restaurants in the area, right next to the Harbour.
Stayed 1 night in Sep 2023
Response from Hege, Hotellsjef on 15 Sept 2023
Hi Mary, thank you for staying with us and for the great feedback. We hope to see you again! :-)

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Hege, Hotellsjef on 29 Aug 2023
Hei David, tusen takk for at du valgte å bo hos oss og takk for tilbakemelding etter oppholdet. Vi håper du velger oss også neste gang du er i byen - takk for nå! :-)

8/10 Good

Donna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a fantastic location. The only reason I have dropped a star is that the room (superior, room 246) could have done with a new carpet (horrible stain on it) and more space for storing your clothes or a suitcase stand at least. Communal areas are beautifully kept and the roof top swimming pool and bar are a wonderful feature.
Stayed 12 nights in Jul 2023
Response from Hege, Hotellsjef on 19 Aug 2023
Hi Donna, thank you so much for the 4 stars :-D. We will follow up the stain n the carpet - thanks for reminding us! We hope to see you again the next time you are in town! :-)

10/10 Excellent

Tausif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Hege, Hotellsjef on 16 Jun 2023
Hei Tausif, tusen takk for at du la oppholdet ditt hos oss og ikke minst for at du tok deg tid til å legge igjen en tilbakemelding. Vi håper du velger oss også neste gang du er i byen! :-)

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast £20 gbp parking / 24 hrs.. great location, rooms a little basic, but fine for 1 person
Stayed 4 nights in Jan 2023
Response from Hege, Hotellsjef on 19 Jan 2023
Hi David, thank you for staying with us and for giving us feedback. We hope to see you again next time you're in town! :-)

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent breakfast. Rooms were adequate, clean and comfortable.
Stayed 4 nights in Jun 2022
Response from Hege, Hotellsjef on 17 Jun 2022
Hi Russel, thank you for visiting and for giving us an review. So great to see you enjoyed your stay. I hope we see you again next time you are in town! :-)

10/10 Excellent

Aza

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Hege, Hotellsjef on 27 May 2022
Hei Aza, tusen takk for besøket og flott tilbakemelding. Vi står klare til å ønske deg velkommen tilbake om vi får mulighten! :-)

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay overall. Service and food was very good. I forgot my electric toothbrush in room 310…can you send it back to me? 248 fern Ave, Litchfield CT 06759 USA
Stayed 3 nights in Apr 2022
Response from Hege, Hotellsjef on 29 Apr 2022
Hi Gary, thank you for staying with us and for the great feedback. We've sent you a reply regarding your toothbrush on mail. Hope to see you again! :-)

10/10 Excellent

Ole Jakob

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great superfriendly staff.
Stayed 2 nights in Sep 2021
Response from Hege, Hotellsjef on 1 Oct 2021
Hi Ole Jakob, thank you for visiting and for giving us feedback. I hope we get the pleasure to welcome you back sometime!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Tønsberg Norway 👍.
I recommend Quality Hotel . We enjoyed our stay 😊.
Stayed 1 night in Aug 2021
Response from Hege, Hotellsjef on 27 Aug 2021
Hi Ma. Teresa, thank you for visiting and for giving us feedback. Hope to see you again sometime! :-)

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Hege, Hotellsjef on 30 Jul 2021
Hei, tusen takk for at du valgte å bo hos oss under besøket i Tønsberg og ikke minst takk for tilbakemelding. Jeg ønsker deg en fortsatt fin sommer! :-)

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Hege, Hotellsjef on 30 Jul 2021
Hei, takk for besøket og ikke minst for tilbakemeldingen i ettertid. Ønsker deg en fin sensommer! :-)

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Hege, Hotellsjef on 22 Jun 2021
Hei, tusen takk for at du valgte å bo hos oss, og takk for tilbakemelding. Vi står klare til å ønske deg velkommen tilbake om vi får muligheten! :-)

10/10 Excellent

Linda May

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
The room kept the normal high standard of most Norwegian hotels in its class. What set this stay apart was the extra service. I mentioned in the check-in feedback that the room was cold, and shortly after, a staff member knocked on the door with a heater. It was much appreciated. The only downside is that you have to pay for coffee and tea in the lobby and no possibility to make these in the room. I expect the latter to be because of Covid. If not, it would be an area for improvement. Otherwise, I can recommend the hotel. The location is perfect by the harbor with many restaurants.
Stayed 1 night in Nov 2020
Response from Hege on 10 Nov 2020
Hi Linda May, thank you so much for your feedback, hope the heater did the work on the room temperature. We hope to see you back some other time! :-)

8/10 Good

Anoar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
deliveres every time
Clean, and with several covid19 measures in place that made me feel safe. The service was friendly and the location is perfect. To be honest I stay at this hotel 1-3 nights/ meetings a year for the last decade and it has always been good.
Stayed 1 night in Jun 2020
Response from Hege, Hotel Manager on 5 Jul 2020
Hi Anoar, thank you so much for the great feedback! So good to see that you enjoy your stay with us. We look forward to seeing you again, and hope it won't be too long until next time!

2/10 Terrible

JOACIM

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Hege, Hotellsjef on 22 Mar 2020
Hei Joachim, Det er selvfølgelig trist å se at vi ikke svarte til det som forventes under oppholdet, sendt oss gjerne en melding med utfyllende beskrivelse av hva som gikk galt så skal jeg love deg at vi følger opp videre internt hos oss. Ønsker deg en fin helg! :-)

8/10 Good

Olav

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2020
Response from Hege, Hotellsjef on 17 Feb 2020
Hei Olav, tusen takk for besøket og for tilbakemelding. Det er flott å se at du har hatt det fint og kost deg under oppholdet. Vi står klare til å ønske deg velkommen tilbake til oss om vi får muligheten! :-)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Breakfast was amazing. highly recommended
Stayed 1 night in Dec 2019
Response from Hege, Hotel Manager on 4 Jan 2020
Hi, thank you so much for visiting and for giving us feedback. We hope to welcome you back sometime! Happy New Year! :-)

6/10 Okay

Pernille

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2019
Response from Hege, Hotellsjef on 18 Sept 2019
Hei Pernille, tusen takk for besøket og for din tilbakemelding. Vi står klare til å ønske deg velkommen igjen om vi får muligheten! :-)

4/10 Poor

Bjørn

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Hege, Hotellsjef on 1 Aug 2019
Hei Bjørn, tusen takk for besøket og for din tilbakemelding. Det ser ut til at vi har litt å gå på før vi når helt opp til det som forventes. Ta gjerne direkte kontakt med oss og utdyp hva som kunne vært gjort annerledes, så skal vi gjøre det vi kan for å forbedre oss på dette. Vi ønsker deg en fin sommer videre, og håper vi får ønske deg velkommen tilbake! :-)

10/10 Excellent

Brent, Waterdown

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place was amazingly clean and staff were incredibly friendly. Breakfast was unbelievably good!
Stayed 2 nights in Jul 2019
Response from Hege, Hotel Manager on 29 Jul 2019
Hi Brent, thank you for visiting and for the great review. We hope to welcome you back again some other time! :-)

6/10 Okay

Knut-Ronny

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Vibeke Lund

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Ingen rengjøring på rommet; kom søndag kveld, og spurte tirsdag ettermiddag etter å ha vært ute hele dagen om man ikke gjorde rent på rommene? Ble da fortalt at dette skulle de ha spurt meg om ved innsjekk, men dette ble ikke gjort. Skulle sjekke ut onsdag etter frokost, men fikk da med meg rene håndklær fra resepsjonen tirsdag kveld.
Stayed 3 nights in Feb 2024
Response from Hege, Hotellsjef on 22 Feb 2024
Hei Vibeke, tusen takk for besøket og ikke minst for at du tar deg tiden til å gi oss en tilbakemelding slik at vi kan følge opp dette videre hos oss. Vi gjør gjerne rent på rommet ditt under besøket, men som du nevner må man da gi beskjed i resepsjonen innen kl. 22 dagen før for at vi stopper innom dagen etter. Dette skulle du fått informasjon om da du sjekket inn, og jeg beklager at det ikke var tilfelle. Det skal vi selvfølgelig følge opp med resepsjonistene våre - takk for at du sier ifra slik at vi kan ta en ekstra påminn på denne rutinen. Jeg håper vi får gleden av å ønske deg velkommen igjen neste gang du er i byen! :)

8/10 Good

Tove

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

2/10 Terrible

Bjjørn

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Bernhard

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Hildegunn

Stayed 2 nights in Feb 2024
Response from Hege, Hotellsjef on 10 Feb 2024
Hei Hildegunn, tusen takk for besøket og ikke minst for tilbakemelding. Så hyggelig å se at du hadde det fint og koste deg under oppholdet. Jeg håper vi sees igjen neste gang du er i byen!

8/10 Good

Daniel

Stayed 1 night in Feb 2024

10/10 Excellent

Håkon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Aslaug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hege, Hotellsjef on 2 Feb 2024
Hei Aslaug, tusen takk for at du valgte å bo hos nettopp oss under ditt besøk i byen, og ikke minst tusen takk for flott tilbakemelding. Jeg håper vi sees også neste gang du er i byen!

10/10 Excellent

Aud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hege, Hotellsjef on 2 Feb 2024
Hei Aud, så hyggelig å se at du hadde det fint og koste deg under oppholdet ditt hos oss. Vi står klare til å ønske deg velkommen igjen om vi får muligheten - takk for nå!

8/10 Good

helge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Hege, Hotellsjef on 2 Feb 2024
Hei Helge, tusen takk for tilbakemelding og for at du valgte å bo hos oss under ditt besøk i byen. Jeg håper du velger oss også neste gang du har behov for overnatting i Tønsberg!

8/10 Good

Monica Hasund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hege, Hotellsjef on 2 Feb 2024
Hei Monica, tusen takk for at du valgte å bo hos nettopp oss og ikke minst takk for tilbakemelding. Vi står klare til å ønske deg velkommen igjen om vi får muligheten!

10/10 Excellent

Daniel

Stayed 1 night in Jan 2024
Response from Hege, Hotellsjef on 2 Feb 2024
Hei Daniel, takk for toppscore og ikke minst for at oppholdet ditt ble hos nettopp oss. Vi står klare til å ønske deg velkommen igjen om vi får muligheten!

10/10 Excellent

Håvard Otelius

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Hege, Hotellsjef on 2 Feb 2024
Hei Håvard, så hyggelig å se at du hadde det fint og koste deg under oppholdet. Jeg håper vi får gleden av å se deg igjen også neste gang du er i byen!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supert opphold
Bra beliggenhet, enkelt å parkere og fantastisk frokost!
Stayed 1 night in Dec 2023
Response from Hege, Hotellsjef on 10 Jan 2024
Hei, så hyggelig å høre at vi leverer til forventingene og at du hadde et fint opphold. Jeg håper vi får gleden av å ønske deg velkommen igjen neste gang du er i Tønsberg!

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Dec 2023
Response from Hege, Hotellsjef on 10 Jan 2024
Hei, tusen takk for besøket og ikke minst for tilbakemelding. Vi står klare til å ønske deg velkommen igjen om vi får muligheten!

10/10 Excellent

Brit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Hege, Hotellsjef on 10 Jan 2024
Hei Brit, tusen takk for besøket og for at du tok deg tiden til å legge igjen en tilbakemelding. Håper vi sees neste gang du er i byen!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Trygt og godt
Stayed 1 night in Dec 2023
Response from Hege, Hotellsjef on 10 Jan 2024
Hei, tusen takk for at du la oppholdet ditt hos oss og ikke minst for toppscore på tilbakemeldingen. Jeg håper vi får gleden av å ønske deg velkommen igjen neste gang du er i byen!

10/10 Excellent

Rang

Stayed 1 night in Dec 2023
Response from Hege, Hotellsjef on 10 Jan 2024
Hei Rang, så hyggelig å se at du hadde det fint og koste deg under besøket hos oss. Vi står klare til å ønske deg velkommen igjen også neste gang du er i Tønsberg om vi får muligheten - takk for besøket!

8/10 Good

Ingibjörg Sigmundsdóttir

Stayed 1 night in Dec 2023
Response from Amalie on 17 Dec 2023
Thank you so much for staying with us! Best regards Team Quality Tønsberg

10/10 Excellent

Geir

Stayed 1 night in Dec 2023
Response from Hege, Hotellsjef on 16 Dec 2023
Hei Geir, tusen takk for flott tilbakemelding og for at du la oppholdet ditt hos oss. Jeg håper vi får se deg igjen ved ditt neste besøk i byen!

6/10 Okay

Martin

Business traveller
Liked: Staff & service, room comfort
Ok men.
Knuste fliser på badet, lokk som er tapet på med ducktape annet sted på badet. Gir ikke et godt inntrykk. Veldig dårlig lydisolert rom, hører folk snakke lavt i gangen utenfor og rommet ved siden av. Resten av rommet var som man burde forvente.
Stayed 1 night in Nov 2023
Response from Hege, Hotellsjef on 8 Dec 2023
Hei Martin, tusen takk for at du valgte å bo hos oss og ikke minst takk for tilbakemelding. Rommene våre vil om ikke lenge bli påbegynt renovering, og da vil fliser på badene bli rettet opp i, lokk som er tapet er ikke bra og vi vil følge opp rommet du bodde på - tusen takk for at du sier ifra. Jeg håper vi får gleden av å ønske deg velkommen igjen, kanskje når rommene er i ny drakt? Takk for nå!

6/10 Okay

Marcelo

Travelled with pets, Travelled with partner
Disliked: Amenities, property conditions & facilities
Teppegulv på rommet som lukter gammelt, ikke var det minibar og heller ikke muligheter for å koble teven med enhter. I alt så trenger dem en liten oppdatering.
Stayed 1 night in Nov 2023
Response from Hege, Hotellsjef on 2 Dec 2023
Hei Marcelo, tusen takk for besøket og ikke minst for tilbakemelding. Vi går inn i en renoveringsprosess og i tiden fremover vil det skje litt av hvert hos oss :-). Tv'ene blir nok ikke oppgradert, men det vil skje mye annet. Jeg håper vi får gleden av å ønske deg velkommen igjen til oss!