Tibet Butler Preserve

Hotel focuses on Time shares. The hotel does include a water park but it does cost money to enter it. There are other various pools you can swim at for no additional cost. My biggest gripe was no breakfast. I wasn't expecting free breakfast, but to at least go to the hotel restaurant and purchase it. So if you do plan to stay here don't expect many breakfast options, plan to bring and cook it for yourself or to go to an external location. The rooms were clean and it's nice to have more than one bedroom. The beds weren't super comfortable. Overall it's great if you have a larger group and want to be in the same space and have an air bnb vibe.

There was no microwave, and the fridge did not cool properly.

It was fabulous. A clean, safe, gorgeous resort. Very large, so a lot of walking. The walks from cottages to the pools, etc., were always enjoyable. There is so much to do! Many restaurants and activities, including a massive, family waterpark within walking distance. It is like a small city! There is a Walmart within a 5 minute drive. The cottage’s amenities were excellent. This resort caters to all ages. If you want an adult only experience, this is not it. The resort is family-friendly. Hundreds of sun loungers located around 3 large, but separately gated pools. Many private cabanas for rent. That said, very important info to know: do not call the resort front desk for anything. You need to call the Vstays desk (the number on your Expedia reservation) which has someone at it 24/7. The two desks are literally ten feet apart, but it was very clear that they are 2 separate entities. The main resort desk will not help you or direct you to the Vstays desk, which was odd. The lobby is immense and the Vstays desk is tucked in a corner. The people at the Vstays desk were extremely helpful and accommodating! Would return in a heartbeat. A note to Expedia: although you sent our reservation information, you did not forward the very helpful information that the resort sent to you. We received it the day we returned home. It would have been helpful, but we figured it all out.